ibis Novo Hamburgo 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 612 görüş

En iyi fiyat
garantisi
ibis Novo Hamburgo - Image 1
ibis Novo Hamburgo - Image 2
ibis Novo Hamburgo - Image 3
ibis Novo Hamburgo - Image 4
Rua Jose do Patrocinio 303, 93 310 240 NOVO HAMBURGO, Brazil

Açıklama

Otel ekstraları

  • 30 minutes to Porto Alegre Salgado Filho International Airport

  • 80 minutes from the gaúcha mountain range and multiple tourist points.

Konaklama olanaklarımız

Otelin konumu

ibis Novo Hamburgo

Rua Jose do Patrocinio 303
93 310 240 NOVO HAMBURGO
Brazil

GPS:-29.68589, -51.14081

Telefon
Faks +55 51 3271-1701

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

Ibis Kitchen

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  612 görüş

TripAdvisor Derecesi  4.0/5  440 görüş

Very good location

Tripadvisor puanı 4.0/5

SilvioT Couples - TripAdvisor onaylı yorum

Ibis NH is very well located facing BR116 road and close to downtown, and outlet mall. Services, Internet connection, breakfast are good. There is also a buffet option for dinner. Despite being close to the road, rooms are quiet, providing a good night of sleep.

Hello Silvio, We appreciated your kind words about our hotel. Thank you for dedicated your time to give us a feedback. See you soon! Jaqueline Arruda - General Manager

Basic and subpar

Tripadvisor puanı 2.0/5

CaroleLahaise İş - TripAdvisor onaylı yorum

If you want to lay on a rigid bed and get sand flee bites... go ahead! (ho and please explain how there could have been sand flees when so far from a beach!?!?!) Only one employee was bilingual and nice. The others were "in training" or not interested in giving customer service. The breakfast buffet was basic and awful to say the least. If I had know that almost no deliveries were possible in the area for the other meals, I would have stayed elsewhere.

Hello Carole, I'm so sorry that you have a bad experience in your hotel. I appreciated that you dedicated your time to give us a feedback. We already made some changes in our services, for better. We hope to see you soon. Kind Regards, Jaqueline Arruda - General Manager

Terrible old mattress

Tripadvisor puanı 1.0/5

Ricky T İş - TripAdvisor onaylı yorum

Terrible old mattress at all rooms, you can even see the curved mattress through the bed sheets, my back hurts after 2 nights there, imagine you have a wall in between you and your wife while sleeping so you can have an idea of how deep the mattress are deformed. Terrible service, it was a fight trying to get the money back from the nights I did not use. They basically did not want to refund it, I was forced to dispute the charge in my American Express Platinum in order to get my money back.

Hello Ricky, I'm so sorry that you and your wife has a bad experience in your hotel. I appreciated that you dedicated your time to give us a feedback. We already made some changes in our beds, for better. We hope to see you and you family soon. Kind Regards, Jaqueline Arruda - General Manager

Every time I come is a bigger disappointment

Tripadvisor puanı 1.0/5

melina-victoria İş - TripAdvisor onaylı yorum

I come here for business around 5-6 times a year. Every time I come I find that it’s getting worst. The rooms look dirty, I noticed the roofs, doors and closets have not been properly clean. I have slept in sheet with small holes in them, and also stains. The WiFi works only 1 out of 3 nights I’m here. The breakfast is great and the people also.

Dear Melina. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards, Mariana Fischer

At Ibis always is 100%

Tripadvisor puanı 4.0/5

Rheinheimer İş - TripAdvisor onaylı yorum

all is perfect. Check in,check out,breakfast,cleanlines. Team always exciting. Apartament,bathroom very cleanlines an with good sleep. It's near of perfection. I'll back in short time,because it's always with very good service.

Dear, Rheinheimer We very much appreciate your comments regarding your stay at the ibis Novo Hamburgo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks, Bruna Lira - General Meneger

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 117 görüş 9.2/10 Konum
  • 276 görüş 6.1/10 Oda
  • 228 görüş 6.4/10 Hizmet
  • 11 görüş 2.9/10 Wifi
  • 174 görüş 5.9/10 Kahvaltı
  • 141 görüş 6.3/10 Hijyen
  • 85 görüş 3.9/10 Fiyatının Karşılığı
  • 53 görüş 2.2/10 Yemek

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Novo Hamburgo şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.