法兰克福歌剧院福索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 1,490 评论

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法兰克福歌剧院福索菲特酒店 - Image 1
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Opernplatz 16, 仅可通过, Hochstrasse 44, 60313 法兰克福, 德国

描述

酒店其他优惠

  • 部分客房可欣赏到城市花园或天际线的美丽景色。

  • 这座城市独一无二的私人会所酒店

  • 大堂设有法式艺术画廊

  • 索菲特水疗中心、游泳池和 24 小时索菲特健身房

  • 就在歌剧院广场上

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酒店位置

法兰克福歌剧院福索菲特酒店

Opernplatz 16, 仅可通过, Hochstrasse 44
60313 法兰克福
德国

GPS:50.115941, 8.673665

电话
传真 +49 69 256695802

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANT SCHÖNEMANN

法兰克福当地美食与法国美食的结合。歌剧院广场别致的内饰和地中海式氛围体现了烹饪理念，在这里您可以享受到当地特色食材和美酒。

我们的客人评论

我们的客人评论

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ALL 评级  4.7/5  1,490 评论

TripAdvisor 评级  4.5/5  682 评论

卓越奖 2024

Great location

Tripadvisor 评级 3.0/5

Iman_Aziz75 经 TripAdvisor 认证的评论

This is an elegant hotel with spacious room at the upper scale area of Frankfurt, just steps away from the Opera house. The breakfast is superb and the lobby along with facilities are so elegant. The rooms are old but well maintained, very much of the 80ies style. Fresh linen but uncomfortable mattress. The shower and in room amenities were great. You can slide doors around the bed to separate it totally from bathroom and entrance area. The sad part is that the room had flying insects and I got bitten by mosquitoes inside the room during my one night stay. I arrived at night and woke up with a mosquitoes bite. Unfortunately, I am hyper sensitive to bug bites, now it has been over a month and I still have not recovered. I have no idea how a hotel at such standards does not have a proper pest control in their rooms.

Dear Iman A, Thank you for sharing your feedback on your recent stay with us at Sofitel Frankfurt Opera. We are delighted to hear that you appreciated our hotel's great location, elegant ambiance, and superb breakfast offerings. It is wonderful to know that you found our facilities to be elegant and enjoyed the spacious room near the Opera house. However, we are truly sorry to learn about the discomfort caused by the presence of flying insects during your stay. We understand the importance and I can assure you that we have regular controls and inspections by a specialized company and take all possible measurements. Your comfort and well-being are our top priorities, and we regret any inconvenience experienced. Please accept our sincerest apologies for falling short of your expectations in this regard. We hope to have the opportunity to welcome you back to Sofitel Frankfurt Opera and provide you with a flawless stay that exceeds your expectations. Should you have any further concerns or require assistance, please do not hesitate to contact me directly. Steffen Opitz General Manager

Excellent valie for money

Tripadvisor 评级 5.0/5

PatrikL245 Couples - 经 TripAdvisor 认证的评论

Hotel prices in Frankfurt are pretty cheap. And this Sofitel being only 100€ more than Hilton is a great example of that. Having stayed at the Hilton before, the Sofitel is so much more fancy, stylish, modern, high end and value for money. The hotel is located at the best location in the city. Right by the luxury shopping street, right by the Opera house, but still having a super queit provate drive way and facing the beautiful park. The service was always fantastic. Room service came twice a day. Special thanks for providing a nice birthday cake for us for a celebration occasion. The complimentary minibar was something I did not know I needed, but now having stayed at a property for the first time where it was complimentsry and refilled once a day, I might have trouble staying at properties where they do not provide it. Huge points for Accor for starting this service! Might be a deciding factor for me when choosing hotels in the future. Breakfast was excellent, they have a neat (not huge) buffet and a wide list where one can order eggs and desserts. Bed was one of the best I have ever slept in! Super soft. The only downside was the cost for a late checkout. They offered it for free until 1 pm, but would have cost 150€ for 2 pm even. Thats half of the price for the whole night for 1 extra hour. Pretty redicilous if you ask me. Also, special credit for the doorman (I do not remember his name, but he was a very pleasant, helpful and happy 40-50 year old middle eastern heritage man. He was always greeting us and offering any help we could need, from suggesting sports bars to calling taxis. The rooms are also very big in size, but still styled to the last detail. Kudos for that too!

Dear Patrik L, Thank you for taking the time to share your detailed feedback on your recent stay at Sofitel Frankfurt Opera. We are delighted to hear that you enjoyed the fantastic service provided by our team. It is our aim to provide a peaceful and luxurious experience for all our guests. Your kind words about the quality of our breakfast, the comfort of our beds, and the attention to detail in the room decor are truly appreciated. Regarding your feedback on the cost of a late checkout, we value your input and will take this into consideration. We always aim to offer fair and transparent pricing for our services. Lastly, we are grateful for your special mention of our doorman and the exceptional service he provided. We will ensure that your compliments are shared with him and the rest of the team. Thank you once again for choosing Sofitel Frankfurt Opera. We look forward to welcoming you back for another memorable stay. Warm regards, Steffen Opitz General Manager

More thank excellent stay. Highly recommend

Tripadvisor 评级 5.0/5

enriquea388 Solo travel - 经 TripAdvisor 认证的评论

Hello. I stayed at this propery for 3 nights during a stop in Frankfurt. Location cannot be better. Rooms clean and elegant. Breakfast very good. Front desk staff, Concierge (Anna) , Bell hop (Mahmood) above expected service. You will not regret the stay

Bonjour Enriquea388, We very much appreciate your comments regarding your recent stay at Sofitel Frankfurt Opera. It is always a pleasure to receive such positive feedback and I am very happy to share your kind comments and compliments with all our colleagues, especially Anne and Mahmoud. Thank you again for your feedback and we look forward to welcoming you back to Sofitel Frankfurt Opera in the near future. Yours sincerely, Steffen Opitz General Manager

Perfect stay

Tripadvisor 评级 5.0/5

nolanar Friends getaway - 经 TripAdvisor 认证的评论

Located centrally next to the high end shopping street, opera house and UBS building. Check in was average speed, friendly. Concierge and the foyer Interior is stylish. Room:515, good size and stylish - grey and black lined carpet with mustard chairs and brown plush curtains. Coffee machine available as mini bar fridge. The tv is hidden away behind an art work. Sheets are very nice. View of the park. There is a Lack of accessible bed level power points within reachable access and have to move the side desk. Lack of usb ports also disappointing. Bathroom design is nice with a corner sliding door off mirrors so with the door shut it looks like a wall of mirrors and it allows it to be opened up. The step up to the bath is high and will be an issue for elderly or those with restrictive mobility or hip movement. Coming out was a hazard again with the high step down and almost slipped on the wet tiles thankfully for the towel rain next to the door! Separate commode room. Gym is down two flights of stairs- functional with a few weights and cardio machine and water cooler. Pool was an amazing size- Possible 50meters at the same level at the gym and spa. Breakfast was good: good selection of breads and meats. The fruit selection could have been better. The coffee : cappuccino was good but the second order came more as cafe latte and was too weak and had too much milk! The cooked breakfast selection was good but the quality was below average- the egg royal: the bread was soggy with salmon cut to thick and the poached egg being over done and only have one egg. The sweet/ pasty selection was poor. Complimentary MCC/ Sparking wine accompaniment. A good breakfast experience.

Dear nolanar, Thank you for sharing your detailed feedback on your recent stay at Sofitel Frankfurt Opera. We are delighted to know that you enjoyed your time with us. We appreciate your constructive comments regarding the room's power outlets, USB ports, and bathroom accessibility. We are actively working on upgrading the USB ports across all rooms, and we will ensure that you are assigned a room with a walk-in shower for your future visits. Your feedback about breakfast has been shared with our kitchen and service teams, who are committed to making improvements in these areas. Thank you once again for providing us with this valuable feedback. We look forward to welcoming you back for another enjoyable stay. Warm regards, Steffen Opitz General Manager

Top-notch hotel

Tripadvisor 评级 5.0/5

JeffStranks 经 TripAdvisor 认证的评论

This was my first time at Sofitel am Oper and I had a really good three nights. It's very well-located: easy walk to shops etc, small but pretty park out front, Opera square and its restaurants round the corner, not far from old city centre, several bars and restaurants nearby. It's also a lovely hotel in itself. I got upgraded to a suite which was spacious, quiet and comfortable in every way. Breakfast has good options at the buffet. Service was impeccable too. Excellent choice in a (for me) surprisingly pleasant city. Going back in December and looking forward to it. Cracking hotel!

Dear JeffStranks, Thank you for taking the time to share your positive feedback about your recent stay at Sofitel Frankfurt Opera. We are delighted to hear that you had a wonderful experience during your three nights with us. Your kind words regarding our breakfast options, impeccable service, and the overall ambiance of the hotel are truly appreciated. We strive to provide top-notch service and amenities to make every guest's stay memorable. We are thrilled to hear that you are planning to return in December. We look forward to welcoming you back and providing you with another exceptional stay. Should you have any special requests or preferences for your upcoming visit, please do not hesitate to let us know. Warm regards, Steffen Opitz General Manager

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其他网络用户评价我们的酒店

  • 354 评论 9.6/10 位置
  • 544 评论 8/10 房间
  • 775 评论 8.6/10 服务
  • 226 评论 7.5/10 早餐
  • 115 评论 6.6/10 清洁度

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