Sofitel Frankfurt Opera 5성

고객 평점 (ALL 평가) 4.6/5 1,622 리뷰

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Opernplatz 16, 다음을 통해서만 액세스, 호크스트라세 44, 60313 프랑크푸르트, 독일

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호텔 추가 정보

  • 일부 객실에서는 도시 공원이나 스카이라인의 아름다운 전망을 감상하실 수 있습니다.

  • 도시에서 유일한 호텔 파티큘리어

  • 로비의 프랑스식 아트 갤러리

  • 소피텔 스파, 수영장 및 24시간 소피텔 피트니스

  • 오퍼른플라츠에 바로 위치

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호텔 위치

Sofitel Frankfurt Opera

Opernplatz 16, 다음을 통해서만 액세스, 호크스트라세 44
60313 프랑크푸르트
독일

GPS:50.115941, 8.673665

전화
팩스 +49 69 256695802

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

RESTAURANT SCHÖNEMANN

현지 프랑크푸르트 요리와 프랑스 요리가 만납니다. 오페라 광장의 인테리어와 지중해식 인테리어는 현지 재료로 만든 특별 요리와 고급 와인을 즐길 수 있는 요리 철학을 반영합니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,622 리뷰

TripAdvisor 평가  4.4/5  718 리뷰

2025으뜸 시설

Not the 5-Star Experience Expected

트립어드바이저 평점 2.0/5

Quickline C TripAdvisor 인증 리뷰

I booked a prestige suite with breakfast long before the actual date. Upon arrival, there was only one bathrobe provided. The hotel has a peculiar lift system that requires assistance a couple of times before you understand how it works. Staff seemed preoccupied and only greeted us after we entered their field of view, even though the lift probably alerted them to incoming guests. The breakfast selection is typical of European hotels. The breakfast staff didn't know what congee is. Overall, it doesn't fit the category of a high-end luxury 5-star hotel.

Dear quicklinec, Thank you for taking the time to share your feedback with us. While we are pleased that you chose our Prestige Suite for your stay, we are truly sorry to learn that your experience did not meet the 5-star standards we strive to deliver. Please accept our sincere apologies for the oversight regarding the bathrobe. This should have been prepared in advance, and we regret any inconvenience it caused. We have already reinforced our room preparation procedures with the team to prevent such lapses. We also appreciate your comments about our lift system. While designed for enhanced security and privacy, we understand that it can feel unfamiliar at first. Our team is reviewing how we can offer clearer guidance upon check-in to ensure a smoother experience for our guests. We regret that your visit did not reflect the high-end luxury experience we are known for, and we truly appreciate you bringing these matters to our attention. We hope you will give us the opportunity to welcome you back for a stay that meets and exceeds your expectations. Warm regards, Steffen Opitz General Manager

Nice hotel and service

트립어드바이저 평점 5.0/5

Atlantan1972 TripAdvisor 인증 리뷰

We stayed 4 nights in this hotel located in the downtown center of Frankfurt. FYI, because of some construction some Uber drivers seemed to have an issue with getting to the hotel. We were disappointed with Ubers in Frankfurt, they definitely had some issues not just with the hotel but with other rides. Taxis were also typically available outside of the hotel. The hotel staff was very nice and turn down service was provided. The public rooms are lovely, and the hotel is well maintained and the rooms nicely appointed. The room had a desk, chair, sofa at the end of the bed, a large bathroom with two sinks and lots of shelves, a separate shower stall with good water pressure and a separate toilet area. I would describe the room as retro modern with laminated curved doors to separate the bathroom and bedroom. There are no nightstands but an insert in the headboard with a plug and reading light. The towels were nice. Breakfast was a nice buffet with a few gluten free items and you could also order some hot items off of a menu. The staff was very nice. Definitely get something with the Frankfurt green sauce and the roasted potatoes. We enjoyed our stay and I would recommend this hotel.

Dear Atlantan1972, Thank you very much for sharing your experience following your recent stay at Sofitel Frankfurt Opera. We are delighted to hear that you enjoyed your time with us and that our central location and attentive service contributed positively to your visit. We are sorry to hear about the difficulties you experienced with Uber reaching the hotel. The traffic situation is currently affected by extensive improvement works taking place in the city centre, which are expected to be completed before the end of this year. Thank you once again for your kind words and for recommending us to fellow travelers. We look forward to welcoming you back whenever your travels bring you to Frankfurt. Warm regards, Steffen Opitz General Manager

고객 평점 5.0/5

Yunsuk C. 가족 - 전체(All) 통지 확인

강아지와 같이 숙박했는데, 직원분들이 불편함이 없도록 친절하고 세심하게 배려해주셨습니다.

Dear Mr. C., Many thanks for your positive feedback. We are delighted to know that you felt comfortable with us and look forward to welcoming you back to Sofitel Frankfurt Opera soon. Best Regards, Gina Maria Jansen Guest Experience Manager

Excellent stay

트립어드바이저 평점 5.0/5

sundarv672 비즈니스 - TripAdvisor 인증 리뷰

Excellent stay over all. In a perfect location with the old town, the river and all the shopping walking distance away. Was upgraded to a superior kind facing the garden. Nice large room with everything needed for the stay. The restaurant is also good with a good selection of wines. The check-in and the concierge were awesome.

Dear Sundarv672, Thank you for taking the time to share your experience at Sofitel Frankfurt Opera. We are delighted to hear that you had an excellent stay and particularly enjoyed our central location, your spacious upgraded room, and the culinary offerings in our restaurant. It is also a pleasure to know that our check-in team and concierge left such a positive impression. Your kind words will be shared with the team, and we look forward to welcoming you back for another wonderful stay in Frankfurt. Best Regards, Gina Maria Jansen Guest Experience Manager

Beautiful

트립어드바이저 평점 5.0/5

Lipoy 비즈니스 - TripAdvisor 인증 리뷰

We have been to over 10 hotels in Europe over the last couple of months. I would say this has been my favourite, with a few exceptions. I loved the style and class as you enter the foyer. Reception was perfect and the room was beautifully appointed. Tv had English stations and a great Bose radio. The bath was in the room with an ingenious way of closing it off if needed. And then comes the exception. As always the breakfast. We were happy to see it was a buffet and a menu offering. It wasn’t busy and we sat down with our juice and cereal. 45 minutes later we still didn’t have our cooked breakfast. The stressed and sweating maitre de apologised and said they were very busy. They weren’t. Eventually my pancakes came but they didn’t have syrup…. Really. I re ordered and it was very average. We complained and asked to have it removed from the bill. The other maitre de followed us out to the foyer to apologise. We said we hoped tomorrow would be better. It was better but not up the standard of the rest of the hotel. However I did enjoy my stay here. The problems we had were reflected in the bill and I would come back here anytime.

Bonjour Lipoy, Thank you very much for taking the time to share your detailed feedback following your stay at Sofitel Frankfurt Opera. We are delighted to hear that, overall, you enjoyed your visit and appreciated the style, comfort, and amenities of our hotel. It is always a pleasure to know that our guests felt well cared for and enjoyed the attention to detail in the rooms and public areas. At the same time, we sincerely apologize for the issues you experienced with breakfast. Your comments have been shared with our F&B team, and we are actively reviewing our processes to ensure that breakfast service consistently meets the high standards that you rightfully expect from us. We truly appreciate your understanding and patience, as well as your kind recognition that the challenges you encountered were addressed appropriately. It is wonderful to know that despite this, you would consider returning to Sofitel Frankfurt Opera. We very much look forward to welcoming you back on your next visit and providing the flawless experience you deserve. Yours sincerely, Steffen Opitz General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 374 리뷰 9.6/10 위치
  • 621 리뷰 8.3/10 객실
  • 812 리뷰 8.7/10 서비스
  • 7 리뷰 2.4/10 인터넷 가격
  • 264 리뷰 7.7/10 조식
  • 225 리뷰 8.2/10 안락함
  • 200 리뷰 9.1/10 분위기
  • 176 리뷰 6.2/10 레스토랑

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프랑크푸르트 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.