소피텔 프랑크푸르트 오페라 5성

고객 평점 (ALL 평가) 4.7/5 1,536 리뷰

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호텔 추가 정보

  • 일부 객실에서는 도시 공원이나 스카이라인의 아름다운 전망을 감상하실 수 있습니다.

  • 도시에서 유일한 호텔 파티큘리어

  • 로비의 프랑스식 아트 갤러리

  • 소피텔 스파, 수영장 및 24시간 소피텔 피트니스

  • 오퍼른플라츠에 바로 위치

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호텔 위치

소피텔 프랑크푸르트 오페라

Opernplatz 16, 다음을 통해서만 액세스, 호크스트라세 44
60313 프랑크푸르트
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GPS:50.115941, 8.673665

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

RESTAURANT SCHÖNEMANN

현지 프랑크푸르트 요리와 프랑스 요리가 만납니다. 오페라 광장의 인테리어와 지중해식 인테리어는 현지 재료로 만든 특별 요리와 고급 와인을 즐길 수 있는 요리 철학을 반영합니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  1,536 리뷰

TripAdvisor 평가  4.5/5  685 리뷰

2024으뜸 시설

Dinner in town

트립어드바이저 평점 1.0/5

Road582813 TripAdvisor 인증 리뷰

This is about the restaurant only confortable good service . Just avoid to eat there , the Chef is far away to justify the prices announced .. It was just a waste of money .. we say in french : " bouffe insipide " Sofitel must rethink their concept .. we just wanted to avoid to eat italian .. so we hoped to have with a french brand some quality , something different ... but no .. 200 euros for two .. in france you eat for this price already extremely well .

Bonjour Road582813, Thank you for taking the time and effort to complete our survey following your dinner at Schönemann Restaurant. We are very sorry to learn that we did not meet your expectations on this occasion. I would like to sincerely apologize for this. Thank you again for bringing these important issues to our attention, as it is only through such constructive comments and observations that we are able to continuously monitor and thus improve our services. We nevertheless look forward to welcoming you back in the near future. Best regards, Steffen Opitz General Manager

Pretty Much Perfect in Every Way

트립어드바이저 평점 5.0/5

Pamela W TripAdvisor 인증 리뷰

Super lovely hotel with mostly very good service. Extraordinarily comfortable bed, and superbly laid-out bathroom. Lobby bar was spot on, save for the food menu which was a bit too ambitious for bar food. Breakfast was very pretty comprehensive, however the service was a bit scattered—took a while to get someone’s attention for coffee. Was really considering two other hotels in town, and decided to book this in the end. Wise decision. Great location, close to most tourist attractions and tons of restaurant options.

Dear Pamela W, Thank you for choosing Sofitel Frankfurt Opera and for taking the time to share your experience. We are delighted to hear that you found our hotel to be lovely with excellent service and comfortable amenities. Your feedback regarding the service at breakfast is duly noted, and we will address this internally to ensure a more seamless experience for our guests. It was a pleasure to have you stay with us, and we look forward to welcoming you back for another exceptional stay. warm regards Steffen Opitz General Manager

Fantastic experience

트립어드바이저 평점 5.0/5

8dori TripAdvisor 인증 리뷰

We stayed at the Sofitel Frankfurt Opera for 4 nights in mid-September and splurged on a suite to celebrate our anniversary. I did not inform the hotel of this, yet we were still greeted with a personal note, a bottle of champagne and a lovely dessert stand. The room was spectacular, with a balcony that went the entire length of the room on two sides. We had meals and (almost full) moon viewings out there. The room was spotless and the service impeccable. Every staff member we encountered was friendly and the soul of courtesy. I was also ridiculously happy that the room had something that I miss every time I leave my home (except, of course, when I visit Japan): a Toto washlet! (Don’t knock it until you’ve tried it!) I chose the hotel for its location, and couldn’t have been happier with my choice all around. Many thanks to the entire staff for a wonderful stay.

Dear 8dori, Thank you very much for sharing your fantastic experience at Sofitel Frankfurt Opera. We are delighted to hear that you chose to celebrate your anniversary with us and that you enjoyed your stay in one of our suites. We take pride in providing exceptional service and ensuring that each guest feels special. Your kind words about our team's friendliness and courtesy are truly appreciated. We will convey your thanks to the team, as it will serve as encouragement to continue delivering memorable experiences to our guests. Once again, thank you for choosing Sofitel Frankfurt Opera for your special occasion. We look forward to welcoming you back for more unforgettable moments in the future. Steffen Opitz General Manager

뷰가 좋음

고객 평점 4.5/5

익명 1인 - 전체(All) 통지 확인

위치와 뷰가 좋았으나 서비스가 친절하진 않았고 방 청소 상태는 좋지 않았음

Bonjour Ms. K., Thank you for taking the time and effort to complete our survey following your recent stay at Sofitel Frankfurt Opera. At Sofitel we all take great pride in providing our guests with the highest standard of service, so I am very sorry to learn that we did not meet your expectations on this occasion. I would like to sincerely apologize for this. Indeed, the points you raised do not correspond to the standard of service by which we measure ourselves. Please be assured that we have already taken all necessary measures to improve the quality of the services mentioned in the long term. Thank you again for bringing these important issues to our attention, as it is only through such constructive comments and observations that we are able to continuously monitor and thus improve our services. We nevertheless look forward to welcoming you back to Sofitel Frankfurt Opera in the near future. Best regards, Steffen Opitz General Manager

Great location

트립어드바이저 평점 3.0/5

Iman_Aziz75 TripAdvisor 인증 리뷰

This is an elegant hotel with spacious room at the upper scale area of Frankfurt, just steps away from the Opera house. The breakfast is superb and the lobby along with facilities are so elegant. The rooms are old but well maintained, very much of the 80ies style. Fresh linen but uncomfortable mattress. The shower and in room amenities were great. You can slide doors around the bed to separate it totally from bathroom and entrance area. The sad part is that the room had flying insects and I got bitten by mosquitoes inside the room during my one night stay. I arrived at night and woke up with a mosquitoes bite. Unfortunately, I am hyper sensitive to bug bites, now it has been over a month and I still have not recovered. I have no idea how a hotel at such standards does not have a proper pest control in their rooms.

Dear Iman A, Thank you for sharing your feedback on your recent stay with us at Sofitel Frankfurt Opera. We are delighted to hear that you appreciated our hotel's great location, elegant ambiance, and superb breakfast offerings. It is wonderful to know that you found our facilities to be elegant and enjoyed the spacious room near the Opera house. However, we are truly sorry to learn about the discomfort caused by the presence of flying insects during your stay. We understand the importance and I can assure you that we have regular controls and inspections by a specialized company and take all possible measurements. Your comfort and well-being are our top priorities, and we regret any inconvenience experienced. Please accept our sincerest apologies for falling short of your expectations in this regard. We hope to have the opportunity to welcome you back to Sofitel Frankfurt Opera and provide you with a flawless stay that exceeds your expectations. Should you have any further concerns or require assistance, please do not hesitate to contact me directly. Steffen Opitz General Manager

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그 외 웹 사용자 평가 등급

  • 376 리뷰 9.6/10 위치
  • 559 리뷰 8/10 객실
  • 778 리뷰 8.4/10 서비스
  • 236 리뷰 8/10 조식
  • 123 리뷰 7.6/10 편의 시설
  • 118 리뷰 7/10 청결도

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