Novotel Krasnoyarsk Center Hotel 4 stars

Customer review rating 4.6/5 1,853 reviews

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Novotel Krasnoyarsk Center
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Room 1

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Hotel extras

  • Free Wi-Fi

  • Advantage 2

  • 5 minutes to the Yenisei embankment.

  • 6 conference rooms for business meetings and events

  • Gym and hammam for all residents

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • YEMELYANOVO AIRPORTPaying
  • Languages spoken at the hotel
  • Laundry
  • Cash machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel Krasnoyarsk Center

123 Karla Marksa Ulitsa
660049
krasnoyarsk
russian federation

Tel: +73912041400

Fax: (+7)3912041401

Check-in from 14h00

Check out up to 12h00

  • By plane

    YEMELYANOVO AIRPORT At 39.5km / 24.54 miles - Shuttle paying

  • By train

    KRASNOYARSK RAILWAY STATION At 2.5km / 1.55 miles

GPS :56.010171, 92.868125

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior with a double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City View, Courtyard View *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Twin

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Room

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

GOURMETBAR BY NOVOTEL

Type of cuisine: International

Enjoy breakfast, lunch and dinner in the convivial setting of the restaurant, which overlooks Theater Square and the picturesque landscape of the surroundings of Krasnoyarsk. Special menu available for events and business activities.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR

Non contractual photo

On the terrace, at the bar or in the main hall, you are surrounded by an atmosphere of high quality service. The Novotel hotel bar is open 7 days a week, 24 hours a day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 240

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Krasnoyarsk Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

1,853 reviews

tripadvisor

TripAdvisor Rating 4.5/5

181 reviews

Great stay despite the pandemic

TripAdvisor rating 4.5/5

alexot 30/06/2020 TripAdvisor review

Everything was great, as usual. Due to the pandemic they've additionally cleaned and disinfected the areas, and kept the doors in the hallways closed. But that didn't affect us at all. The hotel provided us the wine glasses and dinnerware for the take-away dinners we had, that was a great addition. The only complain would be the doors between adjoining rooms: you can easily hear what is going in that room. On first night we even had to move to another room, as it was impossible to sleep due to the TV in the room next to us. But we'd been moved in 15 min, so this doesn't count.

Dear Alexot, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. We appreciate your support and high evaluation of our service and staff. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager

Best Novotel

Customer review rating 4.6/5

Thomas W. Business - 16/03/2020 Confirmed reviews ALL

Everything was perfect , amazing room , staff was extremely friendly and helpful , excellent food ...relaxing atmosphere and ideal for the work.

Dear Thomas, We very much appreciate your comments regarding your stay at the Novotel Krasnoyarsk Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Very well located

Customer review rating 4.6/5

K Business - 10/03/2020 Confirmed reviews ALL

Very satisfactory experience overall

Dear Kristjan, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. We appreciate your support and high evaluation of our service and staff. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Well located

Customer review rating 4.6/5

Heidi Couples - 02/03/2020 Confirmed reviews ALL

Clean and nice hotel. Very helpful staff all over. Fine breakfast. We have had a very nice 10 days stay.

Dear Henrik L., We very much appreciate your comments regarding your stay at the Novotel Krasnoyarsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Great location, helpful staff, clean hotel

Customer review rating 4.6/5

Alan C. Solo - 22/02/2020 Confirmed reviews ALL

Good location in centre of Krasnoyarsk. Hotel is in good condition and is kept clean and tidy. Rooms are good size. Staff are friendly and helpful.

Dear Alan C., We very much appreciate your comments regarding your stay at the Novotel Krasnoyarsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Good hotel

Customer review rating 4.6/5

Cp Business - 02/02/2020 Confirmed reviews ALL

I am happy to say that this hotel is better than the average Novotel I have experienced so far. In general good and efficient hotel for business trip.

Dear Mr. Claudio P., Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. We appreciate your support and high evaluation of our service and staff. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Whats internet?

Customer review rating 4.6/5

Anonymous Business - 29/01/2020 Confirmed reviews ALL

The Hotel is in a nice location. Is quiet staff is friendly and breakfest is good. But durning my 5 days staying there 3 days there was no WiFi at all on my floor. And every day another explanation. 1. we will take care of it 2. our it guy already went home today 3. IT will take care today 4. it´s a bigger problem and wont be fixed today. So when they finally said that it wont be fixed today or in the next few days it suddenly started working again. It can always happen that something is not working but sadly there was no possibility to change the room to a floor with internet or any other help it was just sorry but no internet. Everything else was fine.

Dear Mr Achim S., Thank you for taking the time to tell us about your experience at the Novotel Krasnoyarsk Center. I am sorry that your experience did not meet your expectations; please let me express you my sincerest apologies. Please note that this problem with Wi-Fi was a true exception to our normal practices. Be sure that we have taken appropriate measures to resolve the problem. Also, all our efforts will be focused on preventing similar situations in the future. We apologize for the misunderstanding and reporting of incorrect information to you by the staff. We will work with our staff. As an apology for the inconvenience, we will award you points on the card of the ALL loyalty program participant in the amount of 1000 points. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future. Best regards, Kseniya Galkina Front Office Manager Email: H8…

Nice hotel as usual but room with issues

Customer review rating 4.6/5

Alex Business - 28/12/2019 Confirmed reviews ALL

After check-in I didn't have a shower because hot water was cold and brown. I called reseption, they said that was accident outside the hotel and I need wait for 2 hours. Ok, understand, but why they didn't said me about at check-in? Water temperature regulator was broken. It was hard to make the water colder. Shampoo tube was completly empty. I found it while staying under the shower, so it was difficult to call and ask to renew, so I used body gel to wash my hair. And some squeak was inside the lamp of the mirror in bath, so it was better to keep it off.

Dear Aleksandr, Thank you for taking the time to tell us about your experience at the Novotel Krasnoyarsk Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Very pleasant.

Customer review rating 4.6/5

Gp Business - 21/12/2019 Confirmed reviews ALL

Everything during the visit was fine Staff were pleasant.

Dear Gary Anthony P., Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. We appreciate your support and high evaluation of our service and staff.Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Excellent city centre hotel with a good restaurant and helpful English speKing staff

Customer review rating 4.6/5

Drew P. Friends - 30/09/2019 Confirmed reviews ALL

Excellent service, nice modern room, helpful staff. This is the second time I have stayed here. A good choice in central Krasnoyarsk

Dear Drew P., We very much appreciate your comments regarding your stay at the Novotel Krasnoyarsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Ok

Customer review rating 4.6/5

Alena Couples - 19/09/2019 Confirmed reviews ALL

The room was nice, but it didn’t smell pleasant in the hall on 8th floor, stuff was kind but breakfast was not very tasty with limited options, we were upset a bit. Spa with stars was Great!

Dear Alena, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Email: H8…
Customer review rating 4.6/5

Anonymous Solo - 12/09/2019 Confirmed reviews ALL

my room was situated on the side of the place... which is very noisy at night.. (bad isolation) . with an horrible smell of fries from the mac Donald. My aircond was not working in my room breakfastquality is not a level of Novotel standards

Dear Sophie B., Thank you for taking the time to tell us about your experience at the Novotel Krasnoyarsk Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Kseniya Galkina Front Office Manager Email: H8…

Mrs.

Customer review rating 4.6/5

Tatiana Business - 07/09/2019 Confirmed reviews ALL

In general nice

Dear Tatiana, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Very good hotel in the city center

TripAdvisor rating 4.5/5

Тамара М Business - 01/09/2019 TripAdvisor review

I stay here for the 3rd time. The hotel meets all expectation of Novotel brand. Very good location in the city center.. A small problem with the rooms faced on the ity clocktower. They beat at night. And the health center has got very poor selection of fitness machines. But a relaxing zone is very large.

Dear Tamara, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager

Had a great time

Customer review rating 4.6/5

Mikhail Business - 19/08/2019 Confirmed reviews ALL

Only one moment disturbed me - noise from the street. All the rest points is OK.

Dear Mikhail, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We made a note in our program about noise from the street so that on your next visit we could provide more quite room. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Cleaning

Customer review rating 4.6/5

Jürgen P. Business - 05/08/2019 Confirmed reviews ALL

Dear Sirs and Madames, First, I would like to thank you for the warm atmosphere in the hotel. With the room care could be worked even more in detail, which is often dusted no shelf. But is in the frame. Front desk is very friendly at all times. Breakfast could be improved here and there a little bit. But is also in the frame. Communication with Polina from the sales department could be greatly improved and make the customer tailor made. I am not satisfied with the discount offer. I would be very happy if there would be an answer to my last email from Polina. Thank you and would be glad for another 150 nights. Regards Jürgen P.

Dear Mr. Juergen P., We very much appreciate your comments regarding your stay at the Novotel Krasnoyarsk Center. I will share your comments with our team and Polina. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Best regards, Kseniya Galkina Front Office Manager Email: H8…
Customer review rating 4.6/5

Nelly Solo - 11/06/2019 Confirmed reviews ALL

Excellent

Dear Nelly, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Great stay during my business trip

Customer review rating 4.6/5

Tatiana B. Business - 02/05/2019 Confirmed reviews ALL

Very comfortable hotel- excellent location, very clean, good service and good breakfast

Dear Tatiana, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…
Customer review rating 4.6/5

P. Solo - 27/04/2019 Confirmed reviews ALL

Great!

Dear Iliya, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

A good business hotel with an expected level of service and comfort, however, would try to emphasize the difference with the nearby Ibis hotel, located in the lower price range

Customer review rating 4.6/5

Pavel Business - 08/04/2019 Confirmed reviews ALL

Everything was as I expected - good reception, good service? nice hotel. Only one minor thing - despite the fact that I do not watch TV, TV in my room did not work (I think it was just an expired batteries in remote control). Broken technic always reduces the impression of the hotel

Dear Pavel, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We appreciate your comments as they will definitely help us to improve our service. Please accept our sincere apologies for the inconveniences caused. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

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