Pullman Zhuhai

Pullman Zhuhai

Avis müşterileri puanı (ALL Puanlama) 4.6/5 192 görüş

ALLSAFE onaylı otel

Bir haritada görmek

Açıklama

Otel ekstraları

  • Pullman Zhuhai is located in the Mid-town commercial complex

  • Fitness Centre, Outdoor Swimming Pool

  • Two Restaurants

  • One Lounge

Otelin konumu

Pullman Zhuhai

Midtown No2029 Jiuzhou Avenue, Gongbei District, Guangdong
519000 Zhuhai
China

  • LAN PU BUS STATION:  1,14,25,30,40,60

  • Uçakla

    ZHUHAI AIRPORT 45km / 27,96 mil mesafede

  • Trenle

    GONGBEI STATION 2km / 1,24 mil mesafede

GPS:22.234268, 113.540286

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Özetle
Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları

Konaklama olanaklarımız

Pullman Zhuhai offers 266 modern rooms, bright, airy and fresh. Sleek, minimalistic contemporary styling is their hallmark. When you wake up in a Pullman hotel room, you feel crisp and refreshed.

Konuk değerlendirmelerimiz

Pullman Zhuhai
oteli için konuklarımızın yorumları

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  192 görüş

TripAdvisor Derecesi  4.5/5  673 görüş

Warmest Return to Pullman Zhuhai

Tripadvisor puanı 5.0/5

chinnamtsang TripAdvisor onaylı yorum

Impressive team service after over a year return, warmest welcome to the old customer. Nice treat and sincere arrangement by upgrading my room, also took a good care of my friends as well. Will definitely come back even under COVID-19 travel control.

Welcome back! We very much appreciate your comments regarding your stay at the Pullman Zhuhai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one

A relaxed trip under COVID-19 pandemic

Tripadvisor puanı 4.0/5

howlau2003 TripAdvisor onaylı yorum

My wife and I stay at Pullman whenever we travel to Zhuhai. Convenient location. Friendly and helpful staff. Neat and tidy room and good buffets. These are the main attractions. It's a pity no buffet was offered during our stay due to the pandemic. Hope we can have buffet in our next visit.

We very much appreciate your comments regarding your stay at the Pullman Zhuhai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

fabulous

Tripadvisor puanı 5.0/5

tttango7 TripAdvisor onaylı yorum

I have been staying in many Pullman hotels in other part of the world and China. And I would said this is the best Pullman hotel as the standard of service and cleanliness are top notch for such hotel standard. the staffs are well trained and the rooms are very clean. hotel food is among one of the best in China hotel for foreigners and the location is situated in a very modern part of Zhuhai. thumbs up for the management running the hotel

Dear tttango7 , We very much appreciate your comments regarding your stay at the Pullman Zhuhai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Excellent stay in Zhuhai

Tripadvisor puanı 5.0/5

Flyer44503053211 İş - TripAdvisor onaylı yorum

One of the best hotels. Lots of things to do around. Great service. Excellent breakfast with large variety. Nice room size & privacy. Easily accessible from all parts of ZH. Roughly 20 minutes to the ZH/HK boarder crossing

Dear Guest, Warm greetings from Pullman Zhuhai! Thank you for taking time to share your positive feedback with us, we are delighted to know you had a great stay and our team was able to provide personal and instinctive services to you. Once again, it was a pleasure serving you during your stay and we look forward to welcoming you back to Pullman Zhuhai again soon. Yours Sincerely

Always nice coming back

Tripadvisor puanı 5.0/5

takhayyuen Aileler - TripAdvisor onaylı yorum

When I visit ZHUhai, I always come back to this hotel as I feel welcomed and privileged. Everyone is generally friendly and professional. I enjoy staying in the hotel as I am treated as a very important guest.

Dear takhayyuen, Warm greetings from Pullman Zhuhai! Thank you for taking time to share your positive feedback with us, we are delighted to know you had a great stay and our team was able to provide personal and instinctive services to you. We will make sure your kind words will be delivered to our team, it will truly recognize their service and hard work. Once again, it was a pleasure serving you during your stay and we look forward to welcoming you back to Pullman Zhuhai again soon. Yours Sincerely, Guest Relations Pullman Zhuhai

Great hotel, Great stay!

Tripadvisor puanı 5.0/5

BrianPeeters İş - TripAdvisor onaylı yorum

Absolutely great staff all around, and special thanks to Joey and Anna in the exec lounge. Had a wonderful stay, will be booking my next trip back shortly!! Almost made my business trip feel like a vacation. Service and food was excellent. Thanks again, see you all soon!

Dear Sightseer600270, Warm greetings from Pullman Zhuhai! Thank you for taking time to share your positive feedback with us, we are delighted to know you had a great stay and our team was able to provide personal and instinctive services to you. We will make sure your kind words will be delivered to our team, it will truly recognize their service and hard work. Once again, it was a pleasure serving you during your stay and we look forward to welcoming you back to Pullman Zhuhai again soon. Yours Sincerely, Guest Relations Pullman Zhuhai

Great stay for 3 nights

Tripadvisor puanı 4.0/5

FRANKIEYANG İş - TripAdvisor onaylı yorum

Check-in was fast and smooth, staff are friendly and helpful. Room is spacious and clean. Buffet Breakfast have lots of variety. Hotel location is convenient , a mall shopping center is just beside the hotel.

Dear FRANKIEYANG, Warm greetings from Pullman Zhuhai! Thank you for taking time to share your positive feedback with us, we are delighted to know you had a great stay and our team was able to provide personal and instinctive services to you. We will make sure your kind words will be delivered to our team, it will truly recognize their service and hard work. Once again, it was a pleasure serving you during your stay and we look forward to welcoming you back to Pullman Zhuhai again soon. Yours Sincerely, Guest Relations Pullman Zhuhai

Truly from my heart

Tripadvisor puanı 4.0/5

vortex744 İş - TripAdvisor onaylı yorum

Good and helpful front desk services, a very new property though i wish the room rate to be lower. Gym and swimming pool are just right for casual uses. Great shops next door with a good variety of F&B to select.

Dear Happiness20178444687, Warm greetings from Pullman Zhuhai! Thank you for taking time to share your positive feedback with us, we are delighted to know you had a great stay and our team was able to provide personal and instinctive services to you. We will make sure your kind words will be delivered to our team, it will truly recognize their service and hard work. Once again, it was a pleasure serving you during your stay and we look forward to welcoming you back to Pullman Zhuhai again soon. Yours Sincerely, Guest Relations Pullman Zhuhai

A Very Good Hotel with Excellent Service

Tripadvisor puanı 5.0/5

ranger0816 Couples - TripAdvisor onaylı yorum

A very good hotel in Zhuhai which I like to stay whenever I visited Zhuhai. Apart from well facilities and environment, the service is definitely excellent that lighted up my stay in Zhuhai. It make me feel like going along with my good friends. Namely the front desk manager , John LI, Executive Lounge staff, Jack & Angel, Western restaurant staff - Joy, Annie, 鄧年幼. Also the staff of cleansing lady who did very good job and always cared our needs. Thanks a lot for your courteous service. Undoubtedly I will stay in this again if I go to Zhuhai. There is room for improvement on the Executive Lounge to enlarge the size. It is such a big hotel with many guests, but the Executive Lounge is too small and only less guests can be accommodated, it is very inadequate for a renowned 5-star hotel.

Dear ranger0816, Warm greetings from Pullman Zhuhai! Thank you for taking time to share your positive feedback with us, we are delighted to know you had a great stay and our team was able to provide personal and instinctive services to you. We will make sure your kind words will be delivered to our team, it will truly recognize their service and hard work. Once again, it was a pleasure serving you during your stay and we look forward to welcoming you back to Pullman Zhuhai again soon. Yours Sincerely, Guest Relations Pullman Zhuhai

Dinner with a friend

Tripadvisor puanı 3.0/5

Macau_1206 Friends getaway - TripAdvisor onaylı yorum

Good Hotel, room clean, tidy and comfortable. Had dinner on the 5th floor at the Hotel, nice food.Staffs for front desk need to improve more. Good location for weekend break, many bars, restaurants around the corner

Dear Macau_1206, Warm greetings from Pullman Zhuhai! Thank you for taking time to share your positive feedback with us, we are delighted to know you had a great stay and our team was able to provide personal and instinctive services to you. We will make sure your kind words will be delivered to our team. Once again, it was a pleasure serving you during your stay and we look forward to welcoming you back to Pullman Zhuhai again soon. Yours Sincerely, GM Office Pullman Zhuhai

Not qualified as a 5 star hotel!

Tripadvisor puanı 2.0/5

Cruiser65982931966 Couples - TripAdvisor onaylı yorum

The customer operator only knows putonghua but not cantonese nor English! The bathroom facilities are in a mess: the shaver is broken, hairdryer is weak, no body shampoo but instead put 2 bottles of hair shampoo in the bathroom! We are quite disappointed with this hotel!

Dear Mr. Lau, Thank you very much for taking the time to pass on your comments following your recent stay at Pullman Zhuhai. I am truly devastated to learn that your stay at our hotel was not very satisfied. I apologize that our operator could not speak cantonese,we will looked into our shift arrangement to ensure there is a duty manager who is enable of Cantonese speaking on every shift and more training will be provided to our guest service center. There are 110 v and 220 v sockets in the bathroom according to the voltage selectione, at the meanwhile we will improve on our signage. Kindly rest assured that our management team has looked into the issues raised by your goodself and every effort will be made to enhance our guests’ experience. We truly look forward to the pleasure of welcoming you back to Pullman Zhuhai in the near future. Eva Lin Guest Experiences Pullman Zhuhai

Working Holiday

Tripadvisor puanı 5.0/5

GrandTour47716203966 İş - TripAdvisor onaylı yorum

Its the only place I will stay in Zhuhai. Great hotel and location.The food is great. Staff are nice and polite, speak some english which is a bonus in China.Manager was the best...looked after my family like there own...Thanks for everything.

Dear GrandTour47716203966, Warm greetings from Pullman Zhuhai! Thank you for taking time to share your positive feedback with us, we are delighted to know you had a great stay and our team was able to provide personal and instinctive services to you. Once again, it was a pleasure serving you during your stay and we look forward to welcoming you back to Pullman Zhuhai again soon. Yours Sincerely, Guest Relations Pullman Zhuhai

Excellent Executive Lounge Service

Tripadvisor puanı 4.0/5

wltam013 Couples - TripAdvisor onaylı yorum

The hotel is near the Macau/Gongbei Terminal as well as the Terminal of Hong Kong/Macau/Gongbei, about ten to fifteen drive. Also, it locates in the Zhuhai city centre in a new Shopping area. Overall speaking, I was satisfied with the room and amenities. I was particularly impressed by the service of the staff working in the Executive Lounge. However, I did not feel privileged as a Platinum Accor Plus member. I have hesitation to come back again on my next visit to Zhuhai.

Dear wltam013 , Warm greetings from Pullman Zhuhai! Thank you for taking time to share your positive feedback with us, we are delighted to know you had a great stay and our team was able to provide personal and instinctive services to you. We would like to take this opportunity to express our appreciation for your constructive feedback. It is indeed of vital importance to us to improve in order to meet our customers' expectation and every effort will be made to upkeep our standard of service and hospitality at all times. Once again, it was a pleasure serving you during your stay and we look forward to welcoming you back to Pullman Zhuhai again soon. Yours Sincerely, Guest Relations

Leisure weekend for Father's Day

Tripadvisor puanı 3.0/5

Lok Yan Carolin... H Couples - TripAdvisor onaylı yorum

Overall is good except for the breakfast service. I asked for another cup of coffee and the lady in black came back with a dirty cup (suspected she just refilled mine) without bothering to bring a saucer with it. Naturally, I did not dare to drink it.

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Zhuhai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you so much for your feedback and our Management team very focus on that. F&B meeting share the case and did the investigation accordingly. Sorry for the low breakfast service we delivered in restaurant and we will conduct more training such as " Role Play " to improve our service standard. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager WangYang

Unexpected relax trip in Zhuhai

Tripadvisor puanı 4.0/5

nadia_leung Couples - TripAdvisor onaylı yorum

I got a fantastic stay in Pullman Zhuhai Hotel particularly the staffs from Executive Lounge such as Grace and Gordon. They provided an excellent services to us. The Chinese Restaurant also good no matter the food or service. I will definitely be back in the near future. Hope the team keep their high quality performance until my return.

Dear Miss Leung, We very much appreciate your comments regarding your stay at the Pullman Zhuhai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Excellent experience at Pullman Zhuhai

Tripadvisor puanı 5.0/5

352kamanc Aileler - TripAdvisor onaylı yorum

I stayed 2 nights at Pullman Zhuhai during Christmas holiday booked under Accor Le Club membership. Requested an early check-in, higher floor and telling Reservation Manager it's a trip to celebrate my husband's birthday with kids. Hotel has upgraded us to Executive floor room, we received a birthday cake, Christmas cake & welcome fruit! Both Front desk staff, Concierge staff are friendly and very helpful providing excellent services (better than Hong Kong & other Worldwide). Reservation Manager replied email promptly and arranged such a memorial birthday to us.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Zhuhai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager WangYang

Very nice hotel with nice and helpful staff

Tripadvisor puanı 5.0/5

Leung Y Couples - TripAdvisor onaylı yorum

Great Hotel with very nice service, nice swimming pool at city center. Buffet Breakfast was ok. There are many restaurants around hotel with big shopping mall and a cinema. I think this is the best hotel in Zhuhai

Dear Guest, Thank you for choosing Pullman Zhuhai, and we very much appreciate your comments. I am so happy to hear that you enjoy your stay and we will pay more attention to our breakfast to get it better. Thank you again for sharing your experience and welcome back!

First Stay at Pullman

Tripadvisor puanı 3.0/5

Sol_Invictus86 Couples - TripAdvisor onaylı yorum

Our first visit to Zhuhai, and our first stay with Pullman. Our taxi driver did not recognise the hotel name, but it appears that most taxi drivers will recognise "Midtown" instead. Hotel lobby was well decorated and presented. Concierge was excellent, very friendly, enthusiastic and helpful. Front desk staff was a little less helpful and friendly. We weren't expecting much with our Le Club Platinum membership. We weren't offered a complimentary upgrade which was understandable as it was a weekend. We weren't told about any facilities at the hotel nor any benefit we could enjoy at the hotel with our Le Club membership. We were given two vouchers for welcome drinks though. When we asked to confirm if our room came with complimentary breakfast for two we were told that there's only breakfast for one, and that there's nothing they can do about it as we have booked directly on the accorhotels.com website. It's a rather strange explanation. The room was well decorated, clean and well lit. There are two power sockets at each side of the bed which fits plugs from most countries. The view was not great as we have been given a room facing the front of the hotel, which has a massive construction site. There wasn't much construction work going on on the weekend so we barely heard any noise. We requested for late check out on the night before, thinking that a late check out on a Monday should be easier to accommodate as the hotel should be less busy. We have also asked what benefit does Le Club Platinum membership enjoy and also to confirm if it comes with complimentary late check out. The front desk staff (rather reluctantly) agreed for us to check out by 1.30pm and told us that a half-day rate applies if we check out later. He has also told us that “at our hotel, there is no difference between a Platinum member and an ordinary guest”. I was not aware that a Le Club Platinum status is worth so little at Pullman, I have certainly been treated much better at places like Mercure, Novotel and other hotel chains. Overall it is a nice hotel at a good location. Concierge was brilliant. We have picked this hotel over those at the HengQin island for our visit to the Chimelong theme park because of the Le Club membership. Overall our first stay at Pullman has been an average experience. We were not expecting much for our Platinum status and have not been unreasonable in our requests. We must say that we have been quite disappointed by how we were treated.

Really Nice Stay

Tripadvisor puanı 4.0/5

Klaus5458 Aileler - TripAdvisor onaylı yorum

Stayed 4 nights in this Hotel..Recent upgrade from Novotel to Pullmann is fully justified. It's very stylish and timeless upper level furnished, higher as Novotel. Location is in a small shopping center with lots of restaurants and bars, perfect for leisure time. Room is spacy in top maintained condition, and for sure clean. Chinese Restaurant offers rich choice of delicious dishes, Friday and Saturday they offer Buffet dinner, offering seafood bu not only . It's either delicious and value for money. Lounge is cosy and offrers some drinks - noo snacks and also breakfeast is only available in the restaurant. Well, there is more space and so there is a bigger variety of food possible. Also positive to mention: Windows can be opened! Week spot they aircon didn't really cool down the room

Dear Guest, Thank you for your comments.We are so happy to hear that you like your atsy with us and we will continute to do the best. Thank you again and hope to see you again!

First Class Hotel

Tripadvisor puanı 5.0/5

headgreenkeeper Couples - TripAdvisor onaylı yorum

I booked 2 nights in this hotel (I booked an extra one at the last minute, at massive cost). The hotel is in a lovely part of Zhuhai and on arrival the reception area is magnificent, so big and so clean and the staff greeting was a really nice touch. We were booked in an executive room on floor 20 with executive lounge access. The lounge was really weird, we were told it was open from 7am to 11pm, but that was all we were told. On the first evening at about 6 we went up, had a drink and thought we would have some food, the offer was negligible, and there were 5 pots with warm food. The pot marked spring rolls had only 2 spring rolls, the pot mark kebab similarly only had 2. The range and quantity of food was paltry especially in comparison to Marriott. (this needs a serious re think as it does spoil the occasion and makes the extra you pay for access a bit of a waste of money). The last night we went up about 9pm and could not get an alcoholic drink as we were told that is only served between 5:30 and 7:30, pity no one bothered to tell us on arrival. The bedroom was great with full length windows giving a great view. It was very clean and well laid out (10 out of 10 for that). The hotel was very busy as it was spring festival but breakfast was superb, massive range of both Eastern and western foods all regularly replenished. The staff throughout the hotel were super. The hotel address is Mid Town, but that is the name of the shopping complex next to it, it is a 15 min taxi ride to the town centre / beach, not a hassle but if you want to be close to beach then this is not the hotel for you.

Dear Guest, Thank you for choosing Pullman Zhuhai, and thanks for your comments. I'm so sorry for the inconvenience about the details of the Executive Lounge. We will pay more attention on the training to improve the staff. Thank you again and Welcome back!

En yeni 20 yorumlarımız

ile iş birliği içinde TripAdvisor

Yakınlardaki diğer tesislerimiz

Zhuhai şehrindeki tüm otellerimiz