Sofitel Macau at Ponte 16 oteli

Avis müşterileri puanı (ALL Puanlama) 4.7/5 10.297 görüş

ALLSAFE onaylı otel

Bilgi mesajı

Sofitel Macau at Ponte 16
Bir haritada görmek
+ 22 Hizmetler

Otel ekstraları

  • Explore Macau's historical heritages with walking distance

  • Mansion at Sofitel with different themes

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

Otelin konumu

Sofitel Macau at Ponte 16

Rua do Visconde Paco de Arcos
 macau
makao öib, çin

Faks: (+853)88610018

Check in başlangıç saati: 15h00

Check out bitiş saati: 11h00

  • Macau Bus:  1,3,3x,4,19,26,3 Ponte 16 / Auto-Silo Pak Kong

  • Uçakla

    Macau Intl Airport 9km / 5,59 mil mesafede

  • Gemiyle

    Ferry 2,5km / 1,55 mil mesafede

GPS:22.196944, 113.535833

Otel servisi

Check in başlangıç saati: - Check out bitiş saati:

Özetle
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları

Konaklama olanaklarımız

Valued guests have the choice of panoramic city views or river views when staying at the Sofitel Macau luxury hotel. Why not enjoy the best of Macau luxury accommodation and upgrade to a Club Room or Suite. All rooms boast state of the art designs.

Toplantılarınız ve etkinlikleriniz

Toplantı odalarımız

  • Toplantı odalarının sayısı: 2

  • Maksimum büyüklük: 460

  • Maksimum kapasite: 300 kişi

  • Maksimum ziyafet kapasitesi: 250 kişi

Daha fazlasını öğrenin

Sofitel Macau at Ponte 16
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Daha fazla bilgi edinin

ALL Puanlama 4.7/5

10.297 görüş

TripAdvisor Derecesi 4.5/5

4.903 görüş

2021 TripAdvisor Mükemmellik Sertifikası
2021 mükemmeliyet sertifikası

Felt like homecoming!

Tripadvisor puanı 5.0/5

Matthias W Business - 24/11/2021 TripAdvisor onaylı yorum

I had an amazing time in the Sofitel Macau At Ponte 16. I was impressed by being greeted by my name by 2 different staff members upon arrival in the lobby - despite I had never seen any of them before or had been to the hotel before. Thank you Dawn for the great following talk! Outstanding! Hotel is not the newest, but everything was very well in shape, tidy and clean. All my wishes were followed very quickly. At the executive floor, Melson did a great job to make everything possible what she could. Again let me feel like home. The amazing breakfast which offered everything I could think of, was only topped by the outstanding performance of Lesley. What a great guy. Always cared about me and we had nice morning chats every day. Keep on going dear Lesley, you will have a great career if you go on like this! could only recommend this hotel and its great team (what makes a place great) looking forward to seeing you again soon.

Wonderful Service

Tripadvisor puanı 5.0/5

julienfan 01/09/2021 TripAdvisor onaylı yorum

As an All platinum member, room was upgraded to executive floor. The lounge was still closed, so afternoon tea and Happy Hour was held in the Seawind restaurant at 6F. A high tea set was provided with cocktail option, impressive. Happy Hour was upgraded to buffet dinner. French dessert at Sofitel was excellent as usual. Even offered us a free ride to the airport when we checked out. Great service.

Perfect and quiet stay at Sofitel Macau Ponte 16

Tripadvisor puanı 5.0/5

Aníbal B 30/08/2021 TripAdvisor onaylı yorum

Hotel service - staff at front office, room service staff - is excellent. Room upgrade offered by Mark was a nice surprise. And the assistance provided by Amelia in solving issue about points earned outside of a stay was great. The welcome card by Fiona - for ALL Accor member - is worth a special note of acknowledgment. Room is spacious, nice and clean - up to ALL Accor standards. Will be back for another stay.

An exceptional hotel

Tripadvisor puanı 5.0/5

vharrison2020 26/12/2020 TripAdvisor onaylı yorum

We found the service and amenities really excellent and the location superb for exploring Macao's historic centre. The room was very comfortable and quiet, with a lovely view. This is the perfect place for celebrating a family occasion, like a birthday or anniversary. During our stay the staff took good care of us and made sure that we had a memorable experience. The chefs are remarkable and the restaurants have a good ambience. We have stayed at this hotel often and we always want to return soon after we've left.

MJ

Tripadvisor puanı 5.0/5

hmtsang2020 Family - 19/01/2020 TripAdvisor onaylı yorum

Hope you can change the MJ museum to something else, it has been a while and most tourists are fed up with that already. The dinner buffet appears to be upgraded and I hope you may consider to upgrade the variety of lunchtime buffet too. I have no further comments.

Share good experience

Tripadvisor puanı 4.0/5

mashi2382 Friends getaway - 16/01/2020 TripAdvisor onaylı yorum

The hotel is located in busy center,the traffic is convenient,all the staff so kind and helpful,the hotel is clean and tidy,and the room is well equipped, overall is the choice to us be next stay.I will recommend to my friends and relatives.

Warm welcome

Tripadvisor puanı 5.0/5

rbiala Couples - 09/01/2020 TripAdvisor onaylı yorum

Always enjoyed my stay at Ponte 16 club room. Check in was smooth as usual with the help of Nikkole who is always friendly and helpful. Food at the lounge was great together with different selection of wine.

Nice staff, Good location and Comfortable Room

Tripadvisor puanı 5.0/5

maymaywong321 Friends getaway - 01/01/2020 TripAdvisor onaylı yorum

Nice and Polite staffs in every department, Good location for finding food to eat or going everywhere, Big and Comfortable Room for relax the whole night, all facilities are very good, recommended to chose this hotel in Macau!

Awesome experience

Tripadvisor puanı 5.0/5

vinodv11 Family - 01/01/2020 TripAdvisor onaylı yorum

A great stay at their prestige club suite. It comes with a in room jacuzzi which both kids and adults will love alike. They pamper you like anything. Service is commendable. Also they have a themed play area for kids on the 3rd floor. A must stay!!

Holiday

Tripadvisor puanı 4.0/5

Macau_1206 Friends getaway - 28/12/2019 TripAdvisor onaylı yorum

I didn't expect to have an upgrade. Front desk told us to do the check-in on 17th floor, because the room was list on that floor, first was a Female staff who guide us, than a male staff we need to follow him until a bell-boy carrying 2 big luggage and 2 long coat, He was the one who guide us to 17th floor and very friendly too. But at the end another Female staff from 17th floor told us there were no more room left on the 17th floor. Next time I prefer to to check in on the front desk Lobby, because I feel more comfortable, friendly and much more welcome. Thank You

Excellent service

Tripadvisor puanı 5.0/5

noppavong Couples - 26/12/2019 TripAdvisor onaylı yorum

You will find the excellent service from this hotel. All of staff is lot of service mind. The location is good. The hotel is not far from the main attraction area. You can walk to that place. There is a convenience store near by the hotel. The shuttle bus services from macau terminal and from the border gate. The room is good and clean.

Typical sofitel who will always give you the best experience

Tripadvisor puanı 5.0/5

BenadeoArkady Family - 25/12/2019 TripAdvisor onaylı yorum

+ points: 1. free shuttle from / to outer harbor ferry 2. excellent check-in services, seeing me with my family they offered me free extra bed, 3. the room is spacious, with bathtub, great quality of toiletries 4. fast checkout process - point none that i can think of

Limited menu selection

Tripadvisor puanı 4.0/5

wayne346 Family - 20/12/2019 TripAdvisor onaylı yorum

The food variety at Level 6 cafe is limited. Should try to improve. Provide more selections for the guests. Should have more western and asian foods ie hor fun, chicken burger, pasta with tomato sauce, etc.

Amazing Stay

Tripadvisor puanı 5.0/5

agnellat Couples - 09/12/2019 TripAdvisor onaylı yorum

I've stayed a number of times here using my AccorPlus card. Each time the service here has been amazing. Staff go out of their way to make the stay very pleasant and enjoyable. Staff are always friendly and approachable.

One of the good choices in Macau

Tripadvisor puanı 5.0/5

KittipongW4 Friends getaway - 09/12/2019 TripAdvisor onaylı yorum

Hotel locates in good and convenient location, just 10 min walk to Senado square. Despite there are 2 casinos in the same building, but hotel itself is quite neat and private. It is very easy access by bus. Very good price performance.

Perfect

Tripadvisor puanı 5.0/5

kanga88 Couples - 26/11/2019 TripAdvisor onaylı yorum

We have stayed at Sofitel Macau At Ponte 16 many times. The moment we arrive we feel like we are home.The team in Club Millesime can only be described as very special. The staff in all departments are friendly and only too happy to please. We recommend all the restaurants, food and service extremely good. Hotel management should be congratulated on running a First Class Hotel. To all in Club Millesime thank you for always making our stay a special one. Miss you all.

A self-contained complex that gives you more than just a casino

Tripadvisor puanı 4.0/5

287lisal Family - 31/10/2019 TripAdvisor onaylı yorum

Value for money and very good services. Location is excellent, close to restaurants and shopping spots. Both restaurants and spa facilities in the hotel are very good and price attractive. Only thing is that the hotel needs an overhaul.

Nothing Special

Tripadvisor puanı 3.0/5

GoPlaces53772 Family - 14/10/2019 TripAdvisor onaylı yorum

Apart from the convenience of the hotel location, it has nothing to compare with glamour hotels in Macau. Hotel decoration fade out, quality of food in the hotel restaurant was bad in terms of less choices. Cleanliness of the hotel room toilet was bad as well which does not match the brand name Sofitel.

Dear GoPlaces53772, Thank you for taking the time to share your feedback with us. First and foremost I would like to extend my apologies that we have not met your expectations. Our Hotel is located in the historical part of Macau, which is conveniently situated to popular sightseeing attractions such as the UNESCO heritage sites Senado Square or Ruins of St Paul, hence it is difficult to compare us to the major casino hotels located on the other side of Macau. Rest assured that we take your feedback seriously and please be informed that we have recently started our outside facade maintenance, which is a long-term process. Additionally our new Executive Chef continuously works on improving our food quality and variety within all of our outlets. We will look into the cleanliness issue in more detail to prevent any recurrence. I hope your recent experience has not tarnished your image of us and I would like to invite you back to our Hotel to regain your faith with us. Please do not hesitate to contact me directly and I will personally ensure your comfort with us. Best regards, Willson Tang Director of Guest Experience Sofitel Macau at Ponte 16

Amazing

Tripadvisor puanı 5.0/5

Ka Yan N Family - 13/09/2019 TripAdvisor onaylı yorum

Staff are nice and helpful The view is good and the location is great for visiting Macau The swimming pool and gym room looks good The lounge is fantastic I have a good time here and I am sure that I will come back next time

The only hotel I would stay in Macau

Tripadvisor puanı 5.0/5

d821yip Friends getaway - 03/09/2019 TripAdvisor onaylı yorum

I love to stay in Sofitel Macau. Location is so convenience, close to most of the sightseeing points, a lot of good restaurants. You can good anywhere on foot mostly. I like their room with a riverside view, of coz they are cozy and clean. Services are all on points and special thanks to Ms. Nikkole Salvador, he always made me stay even better.

Dear d821yip, Thank you so much for taking the time to share your great feedback with us. Our Hotel location is certainly convenient, as it is situated to main sightseeing attractions. We are absolutely proud to have Nikkole in our team and I am certain that this feedback will motivate him further to provide the best possible service. Thank you once again and hope we can welcome you back soon! Best regards, Willson Tang Director of Guest Experience Sofitel Macau at Ponte 16

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