Sofitel Macau at Ponte 16 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.9/5 378 görüş

Sofitel Macau at Ponte 16 - Image 1
Sofitel Macau at Ponte 16 - Image 2
Sofitel Macau at Ponte 16 - Image 3
Sofitel Macau at Ponte 16 - Image 4
Rua do Visconde Paco de Arcos, 0 MACAU, Makao ÖİB, Çin

Açıklama

Otel ekstraları

  • Explore Macau's historical heritages with walking distance.

  • Fabulous city, harbour or river views with floor to ceiling windows.

  • Mansion Suites all with spacious living room and walk-in bathtub.

  • Two outdoor swimming pools with terrace and garden combined, the fun is guaranteed.

  • Family rooms set up, kid's friendly restaurants and Angry Bird Game Center are all fun.

Konaklama olanaklarımız

Take advantage of our Flight + Hotel offers

Discover
Discover

Otelin konumu

Sofitel Macau at Ponte 16

Rua do Visconde Paco de Arcos
0 MACAU
Makao ÖİB, Çin

GPS:22.196944, 113.535833

Telefon
Faks +853 8861 0018

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.9/5  378 görüş

TripAdvisor Derecesi  4.6/5  7.069 görüş

A sumptuous day in sofitel

Tripadvisor puanı 5.0/5

Briann B TripAdvisor onaylı yorum

The restaurant is very nice and orderly, the food was delicious. The staff were very nice and accommodating. They have a pleasing attitude.

Tursted high-end quality ad a mid level price

Tripadvisor puanı 4.0/5

Holger B TripAdvisor onaylı yorum

Go-to hotel when in Macau. It's a bit away from the main casino sites, so not so crazy, especailly given that its casino had to close. Still, a 5 min walk will have you in the centre of the city. Also, Hengqin ferry is a 5 min walk. Good size rooms, not as expensive as other casino hotels, all mod cons. Japanese style toilet would be nice. Buffet breakfast and dinner superb, some of the best I have seen. All high quality ingredients. Only unheated outdoor pool, which is good enough for 8 months out of the year though.

Worst Sofitel of the world

Tripadvisor puanı 2.0/5

Azazul H TripAdvisor onaylı yorum

World's worst Sofitel! Imagine a Sofitel hotel without anyone to help with your luggage, or not having proper drinking water system in your room and not having 24×7 in room dining. The in-room dining shuts at 11 pm so if you have reached the hotel post 11 pm, you will have to sleep without eating. That's Sofitel Macau for you. Really really bad service. I am an Accor Gold Member and I was given a room with a partial river view when I had booked a river view room. Leave aside upgrades that I get when I stay anywhere else with Accor, looks like Sofitel Macau doesn't even give you rooms you have paid for. So no people to attend for your luggage, no 24×7 room service, no value given to Accor Members or any guest. Surely this is the worst Sofitel I have stayed at in the world. Worse than Novotle. Almost the standards of Ibis. Strongly recommend never stay here. Pick a lot of 4 Star hotels nearby which might be lot better.

Dear Respect Guest, Bonjour! Lei Ho. Thank you for taking the time to tell us about your experience at the Sofitel Macau at Ponte 16. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sofitel Macau at Ponte 16

A Good Place to Stay, but Quality is Slipping

Tripadvisor puanı 3.0/5

Thomas K TripAdvisor onaylı yorum

The hotel is slipping. We’ve been staying here for our Macau trips since 2013. This past visit there were noticeable changes. The casino was recently closed, so now they cater to regular tourists. They cut back on their shuttle service with no pick-up at the Hong Kong Macau Zhuhai Bridge Port of Entry. It shows they are now catering to mainland visitors. They cut out the daily two free water bottles. The rooms are still the same as twelve years ago. To be fair, the rates are very good. The location is still good. There are good local restaurants within a short walk. The breakfast buffet is still very good. The beds are comfortable, and the shower water is hot. It is better than a western 3-star hotel but not quite a 4-star hotel. I’d give a 3.5 rating if possible.If this hotel was in mainland, it would surely be a mainland 5-star hotel. Knowing all this, it is a very good place to stay, still, because of their rates. It’s just not as good as before. Oh….and the front desk staff seemed less friendly. Polite, but no longer friendly or welcoming.

Away from Casinos and in the middle of historical Macao

Tripadvisor puanı 5.0/5

Semjon T TripAdvisor onaylı yorum

Very comfortable, luxurious hotel, staff is amazing especially in the 6th floor Cafe, Luisa, Michelle, Mark, Romeo and others always so friendly and helpful with the food definitely above average from Dim Sum options to made to order crepes. A little disappointment with the desk staff who wouldn't change my 500 pataka bill because of a tiny tear, but otherwise excellent hotel for a very fair price

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 5.390 görüş 9.3/10 Konum
  • 5.080 görüş 8.1/10 Oda
  • 6.022 görüş 8.8/10 Hizmet
  • 56 görüş 4.8/10 Wifi
  • 1.918 görüş 8.8/10 Hijyen
  • 1.805 görüş 9.2/10 Yemek
  • 1.031 görüş 9.1/10 Kahvaltı
  • 218 görüş 9.3/10 İçkiler

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Macau şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.