Mercure Bangkok Siam 4 yıldız
Avis müşterileri puanı (ALL Puanlama) 4.5/5 204 görüş
927 Rama 1 Road Wangmai, Pathumwan
SURVANABHUMI INTL 31km / 19,26 mil mesafede - Servis aracı ödeme
NATION STADIUM BTS 0,03km / 0,02 mil mesafede
Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:
Located on the 8th floor, the breakfast venue offers an extensive international buffet menu of local and international cuisines to enjoy inside or on the outdoor terrace.
All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience. Our Executive rooms are located on the 25th and 28th floors with great views. All rooms include coffee machine and variety of local teas, additional bathrobes and amenities
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Tripadvisor puanı 4.0/5
mmcaller Couples - TripAdvisor onaylı yorum
I have choose this place for the location and convenience. I felt everything was near me, taxi available in less than 5 min, shopping is waking distance and 7-11 is in the same building I would highlight the bill man Vitthaya. Very attentive and goes the extra mile to help you. Over all good stay i recommend
Wonderfull in general... but wifi disaster !
Tripadvisor puanı 2.0/5
MDBGhent TripAdvisor onaylı yorum
This is not my first visit to Mercure Bangkok Siam hotel. I've been here before and keep coming back because I like it, I love it... for the service, for the location,.... I am an ALL Platinum member and I got a room on the privilege floor. Great... thank you very much for the that. Things is, I always combine holidays with some work (emailing, keeping track of things). Unfortunately, this was not possible now. Not with the wifi on the privilege floor !!! It is really total rubbish: it goes active for 10 seconds, and then needs to reconnect for 5 minutes. I complained to the front desk multiple times and they regularly "reset the router" (thanks for that)... but that resulted in no real difference. On and then Off Off Off Off.... So, please do something about your wifi !!!!! This is really not OK.... Hence my POOR rating... everything else is just great here ! PS: I had to reload this report multiple times because wifi was out !!!
Dear MDBGhent, We would like to thank you once again for your loyalty over the years and for this last review. We appreciate that everything was just great, expect the Wi-Fi. I would like to apologies for the situation you had experience with the Wi-Fi system during your previous stay. We will do our best with our IT department to provide our guests, members a better solution. We really hope to welcome you back again at the Mercure Bangkok Siam Sincerely Raphael Hirsch General Manager
Decent stay with the price
Tripadvisor puanı 4.0/5
sylalim Friends getaway - TripAdvisor onaylı yorum
Decent and clean room. Not very spacious but good enough for 2 pax. Plus point is the location and right in front of the National Stadium BTS. And also a 7-11 store co-located the the ground floor of the hotel. It would be better if the hotel could provide clothing rack in the guest room.
Dear Darely Sylva, Thank you for selecting Mercure Bangkok Siam when visiting Bangkok and for taking the time to share your valuable feedback. I am very happy to know that you enjoyed our central location. It is a pleasure to share your positive feedback with the team. We look forward to welcoming you again at Mercure Bangkok Siam in the near future.
Tripadvisor puanı 5.0/5
bellapretenda Solo travel - TripAdvisor onaylı yorum
Stunningly hospitable and professionally acknowledging. This hotel is on constant repeat for me. Choices in Bangkok abound but this property in terms of location, hospitality and over and above attention to detail can teach any hotel, anywhere in the world, a lesson. Comfortable and spacious rooms. Quick lifts. Great buffet breakfast with personalised options, sunniest of smiles. From the outstandingly professional General Manager to every smile I encountered, it was a total privilege to stay. One Skytrain station from Siam or a comfortable walk. Across the road from BKH. The lobby bar makes the best cocktails and the spring rolls are to die for. I’m leaving but rest assured, this is one amazing experience and I will return.
Dear Barbara W, Thank you for staying with us and in recommending the hotel to fellow travelers, I am sure they will benefit from your experience and insight. Others have also found the Lobby Bar to be a great escape while staying in Bangkok and our location to the city extremely convenient. Your feedback has been shared with the team and I am sure will give them extra motivation. We are very proud to made your stay memorable. We are looking forward to welcoming you back in the future at the Mercure Bangkok Siam Sincerely Raphael Hirsch General Manager
Reconsider staying here again
Tripadvisor puanı 3.0/5
angelinac917 Friends getaway - TripAdvisor onaylı yorum
This was not my 1st time staying here but this was the least expected experience. 1. Hotel kept my booking for 2 yrs during Covid. This made me & my friends very very grateful for. 2. I emailed hotel to ask for early check in despite my flight arriving past 3pm. However, upon reaching the hotel @ 4+pm coming to 5pm, my rooms weren’t ready. Or at least 1 was ready but the other was not. This was very disappointing at I’d prior informed hotel of my arrival timing. 3. Rooms are not very clean. Dusty tables. Fridge not cold enuff. I called front desk to ask to fix the fridge, no one came & fridge remained not cold enuff. 4. NO amenities given. We had to rush to big c to get toothbrush etc. Overall, I’ll think hard if I want to stay here again.
Dear angelinac917, Thank you very much for taking the time to share your feedback regarding your recent stay. Firstly, please allow me to apologies for our lapses in service during your stay. Once again, I offer my personal apologies to you. I am very distressed that you had to undergo this experience, but would like to thank you for letting me know and giving us the opportunity to improve and I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raphael Hirsch General Manager
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