ibis Ambassador Seoul Insadong

Had a great time. Very conveniently situated, helpful staff, warm rooms (visited in late November), laundry, and sensible prices. Heaps of restaurants all around, and a short walk to Gwanghwamun and the former palaces.

PROS: - While the property is located near Ikseondong, a popular area filled with coffee shops and restaurants, it doesn't get too noisy and busy. Changdeokgung Palace and Insadong are just a few minutes' walk from it. - The nearest metro station (Jongno 3-Ga) is connected to three lines which can directly take you to nearly all must-see places and attractions in Seoul. For those coming from Incheon International Airport, ride the 6011 airport limousine bus and alight at Changdeokgung Palace bus stop which is around 400 meters away from the hotel. - The money exchange in front of the hotel offers the best rates for USD, JPY, and even PHP. - The property has a small gym, coin laundry area, and hot bath area all in its first basement level. Make sure to use the hot bath area (similar to an onsen/sento) as it can relieve stress from exploring Seoul the entire day. There is also a rooftop with a stunning view of Ikseondong and N Seoul Tower. -The staff at the front desk are attentive, helpful, and very friendly. Housekeeping staff were polite and courteous as well. - The room is of decent size, luggages can be easily opened and there would still be enough space to walk around. The bed is not too soft and operating the air conditioner is very easy. - The bathroom features a bidet and a standing shower with a decent water flow. As the property practices environmental sustainability, some toiletries (such as toothbrushes) are not provided. - Checkout time is 12PM which is much later compared to similar hotels. CONS: - There is only one electrical adapter in the room. Should you want to charge multiple devices at once, bringing in of an extension cord is advised. - Wifi speed and coverage could be improved especially in certain rooms. - Breakfast buffet is not included in the price. - The in-room refrigerator does not get too cold. OVERALL: An ideal homebase to settle at while you are visiting Seoul. Highly recommended for families and couples!

Ashley Park front desk manager is the most dedicated hotel professional I have ever experienced, she is going beyond her duty to take care of guests day and night with smile and professional attitude. That’s why I consider this cozy hotel as away home in Seoul.

The stay was great with the staff at the country and the manager who assisted my check out to the taxi were great. The staff who helped to give my rewards was very good, there’s some technical issue maybe due to my fault, he ensured it was solved over two weeks. He must be stressed because I kept writing to him haha. Thanks for making my stay and after stay a very rewarding vacation!

Ashley Park and her front desk staff always provided best professional services from room to house- keeping plus Platinum amenities such as free grapefruit teas which I like very much. Therefore IBIS INSADONG is my home away home in Seoul . Only one wish is recovery of breakfast services asap.