ibis Yanbu Saudi Arabia 3 stars

Customer review rating (ALL Rating) 4.5/5 256 reviews

ibis Yanbu Saudi Arabia - Image 1
ibis Yanbu Saudi Arabia - Image 2
ibis Yanbu Saudi Arabia - Image 3
ibis Yanbu Saudi Arabia - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Free WIFI

  • Daily breakfast from 6 AM to 11 AM

  • Swimming pool

  • Outdoor terrace

Our accommodation(s)

Hotel location

ibis Yanbu Saudi Arabia

2874 King Abdul Aziz Road, PO BOX 46429 Yanbu
7198 YANBU
Saudi Arabia

GPS:24.086867, 38.075052

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

IBIS RESTAURANT

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus... Our open restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  256 reviews

TripAdvisor Rating  4.0/5  165 reviews

Friendly Staff. Best stay in Yanbu

Customer review rating 4.5/5

Ahmed H. Business - Confirmed reviews ALL

Room 315 needs maintenance but overall experience was exceptional and will be always my first choice.

Dear Valued Guest , We very much appreciate your comments regarding your stay at the ibis Yanbu Saudi Arabia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Majrashi- General Manager

Excellent

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

They did renovations all rooms are excellent pillows now very comfortable really best hotel in yanbu

Dear Valued Guest , We very much appreciate your comments regarding your stay at the ibis Yanbu Saudi Arabia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Majrashi- General Manager

Typical Ibis world wide

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Front office very friendly & rooms very clean

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Yanbu Saudi Arabia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Majrashi- General Manager

Worst experience

Customer review rating 0.5/5

Sai K. Business - Confirmed reviews ALL

They took more than 30 minutes to check in as they can’t read my name booing receipt . I showed the booking reference number but the receptionist is poor in English and she couldn’t understand what I am trying to say . Next day I have to extend the stay for one day , but they check out the room and i spend almost one hour in reception for re check in in the same room . There is a sound from Air conditioner and gave another room to solve the issue . They forget to give the free welcome drink and i got it after complaining about it . Mostly they provide a coupon for claim any drink but they directly deliver one drink without checking my opinion. Never choose this hotel in my life time as it is very worst experience.

Dear Mr.Sai, Thank you for taking the time to tell us about your experience at the ibis Yanbu Saudi Arabia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ahmed Majrashi General Manager

Very Good Hotel

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Excellent service

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Yanbu Saudi Arabia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Majrashi- General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 80 reviews 8.4/10 Location
  • 216 reviews 4.4/10 Room
  • 236 reviews 8.5/10 Service
  • 20 reviews 4.1/10 WiFi
  • 123 reviews 1.9/10 Comfort
  • 104 reviews 6.2/10 Cleanliness
  • 64 reviews 5.9/10 Breakfast
  • 9 reviews 6.2/10 Pool

Powered by Trustyou

Our other establishments nearby

Novotel Yanbu 4 stars

Customer review rating (ALL Rating) 4.1/5 (309 reviews)

At 4.689 km

See the hotel
All our hotels in Yanbu