ibis Kochi City Centre 3 stars

Customer review rating (ALL Rating) 4.4/5 635 reviews

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Description

Hotel extras

  • The hotel is pet friendly!

  • Longest breakfast from 4am to noon

  • Well-equipped 24/7 fitness centre

  • Meeting space for up to 50 delegates

  • Pay a little more and enjoy room with extra benefits at INR 499.

Our accommodation(s)

Hotel location

ibis Kochi City Centre

Padma Junction, M G Road
682035 KOCHI
India

GPS:9.981147, 76.28272

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE IT

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  635 reviews

TripAdvisor Rating  4.5/5  537 reviews

Certificate of excellence 2024

Good Experience

TripAdvisor rating 5.0/5

Travel38050943134 TripAdvisor review

Felt Very happy to rate you maximum since the facilities provided were superb. Thanks to Vivek & his colleagues, who gave us help especially in restaurant. Even Though we have not seen directly the team behind room service & housekeeping,they have done an excellent job. Hats off them. Only 2 thing to suggest is, it would be better to keep soap along with soap lotion in bathrooms and TV Channels especially Malayalam Channels need to be increased with some other distv packages. Thanks once again

Dear Guest, Thank you for such a wonderful rating following your recent stay at the hotel. It is always a pleasure to receive positive feedback. I am delighted to hear that the team has taken care of you extremely well and you had a memorable experience at Ibis Kochi City Centre. The team and I look forward to welcome you back again in the near future. Best Regards, Elgish Andrews General Manager

Well Located,Good Stay

Customer review rating 5.0/5

Nissafar V. Business - Confirmed reviews ALL

I just Loved the hotel and staff behaviour is very good

Dear Nissafar V., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Elgish Andrews General Manager

No shower gel in bathroom, tv remote not working, no lights in the foyer after 11 pm.

Customer review rating 2.0/5

Sebi Business - Confirmed reviews ALL

Survived.

Dear Sebi C., We would like to thank you for choosing our hotel as your accommodation choice during your visit to Kochi. Thank you for taking the time out to inform us of the difficulties you have encountered during your stay with us. It is unfortunate to learn you did not enjoy your stay to the fullest with us at ibis. This is definitely not the genuinely caring and personalized attention we pride ourselves for providing and which we are known for. Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Best Regards, Elgish Andrews General Manager

Excellent Food and service

TripAdvisor rating 5.0/5

Trek03911331702 TripAdvisor review

Great hotel the service was excellent food was very delicious and make us very to enjoy the lunch and dinner For business propose is the best hotel I graduated. Well maintained for cleaning Professional staff from all the area All staffs are very helpful Such a great time with Mr. Don Full attention person And great behaviour Happy to be here

Dear Guest, Thank you for such a wonderful rating following your recent stay at the hotel. It is always a pleasure to receive positive feedback. I am delighted to hear that the team has taken care of you extremely well and you had a memorable experience at Ibis Kochi City Centre. The team and I look forward to welcome you back again in the near future. Best Regards, Elgish Andrews General Manager

Little dissatisfied

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

The room size is small. So is the toilet especially the shower area. So narrow. Not value for the money spent.

Dear Sreenivasan R., We would like to thank you for choosing our hotel as your accommodation choice during your visit to Kochi. Thank you for taking the time out to inform us of the difficulties you have encountered during your stay with us. It is unfortunate to learn you did not enjoy your stay to the fullest with us at ibis. Please be apprised, ibis is a globally standardized product and our rooms have been designed after extensive market surveys, ensuring maximum utilization of available space. This allows us to offer rooms to our valued guests at competitive prices when compared to similar hotels in the city. It is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Warm Regards, Elgish Andrews General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 547 reviews 9.8/10 Location
  • 910 reviews 7.1/10 Room
  • 1,568 reviews 9.3/10 Service
  • 27 reviews 8.4/10 WiFi
  • 788 reviews 8.7/10 Food
  • 469 reviews 8.5/10 Cleanliness
  • 397 reviews 3.3/10 Comfort
  • 325 reviews 8.7/10 Breakfast

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