巴黎巴士底玛黑美居酒店 4 星

客户意见评级 4.3/5 2,477 评论

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  • 酒店位于巴黎市中心

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  • 客房可容纳 3 人

  • 24 小时饮料和小吃服务

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从 14h00 办理登记入住手续

从 12h00 办理退房手续

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酒店位置

巴黎巴士底玛黑美居酒店

53 rue Richard Lenoir
75011 巴黎
法国

电话: +33143798333

传真: (+33)1/44649692

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • PLACE LEON BLUM :  61 VOLTAIRE

  • VOLTAIRE :  46 - 56 VOLTAIRE

  • VOLTAIRE/PLACE LEON BLUM :  69 VOLTAIRE

  • VOLTAIRE :  9 VOLTAIRE, Exit 3

  • 乘飞机

    PARIS ORLY 达到 19公里 / 11.81 英里

  • 乘飞机

    ROISSY CDG 达到 30公里 / 18.64 英里

  • 乘火车

    GARE DE LYON 达到 1.7公里 / 1.06 英里

  • 乘火车

    GARE DU NORD 达到 4公里 / 2.49 英里

GPS :48.857251, 2.380612

我们的客房

提供不同类型的客房,以满足不同的需求。所有客房的设计优雅大方,但呈现出不同的氛围。 标准房运用安格尔的绘画作品进行装饰,打造舒适温馨的气氛。尊享房宽敞明亮,提供各种服务,客人还可在此观看巴黎和圣心大教堂的景致。

经典房,配备 1 张双人床

  • 最多人数: 2
  • 面积: 从 17 / 183 sq ft
  • 景色: 位于庭院旁边, 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

经典房 - 2 张单人床

  • 最多人数: 2
  • 面积: 从 18 / 194 sq ft
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

尊享房 - 配备 1 张特大床 - 位于较高楼层

  • 最多人数: 2
  • 面积: 从 27 / 291 sq ft
  • 景色: 位于庭院旁边, 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

经典房,配备 1 张双人床

  • 最多人数: 1
  • 面积: 从 12 / 129 sq ft
  • 景色: 位于庭院旁边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

经典房,配备 1 张大床或 2 张单人床和 1 张沙发床

无障碍房间
  • 最多人数: 3
  • 面积: 从 25 / 269 sq ft
  • 景色: 位于城市边 *

* 视情况而定

  • 沐浴用品
客房


巴黎巴士底玛黑美居酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级 4.3/5

2,477 评论

tripadvisor

TripAdvisor 评级 4.0/5

711 评论

2020 TripAdvisor 卓越认证
卓越奖 2020

Decent hotel in nice area

Tripadvisor 评级 4.0/5

yorkh651 Business - 13/09/2020 经 TripAdvisor 认证的评论

The hotel also has the small rooms typical for Paris, but is nice and clean. I got a room to the backside on upper floor and slept very well. Staff was very friendly and attentive and spoke good English.

A one night stay

Tripadvisor 评级 4.0/5

fraserb549 19/02/2020 经 TripAdvisor 认证的评论

A very pleasant and friendly hotel right next to a Metro station which makes it very easy to get to and from. Very nice room and good breakfast. It is right next to a square which has plenty of shops and bistros, a couple of which we thought were very good.

Dear guest, We thank you for taking the time to share your experience following your stay at the Mercure Bastille Marais, and for your very positive comments. We are delighted to read that you greatly enjoyed your stay, and more particularly your room and the breakfast service. We do hope to have the pleasure to welcome you back in a near future. Best regards, Marine Buisson Calafat Responsable hébergement

Europe Christmas holiday

Tripadvisor 评级 5.0/5

nigelpeart2020 Friends getaway - 15/01/2020 经 TripAdvisor 认证的评论

Lovely hotel, staff very helpful would stay again, rooms were a great size, maybe we were lucky and was allocated a good one, but a great experience even though there were some demonstrations about the trains, never felt threatened at all close to some lovely restaurants too

Dear guest, Thank you so much for taking the time to share your experience following your stay at the Mercure Bastille Marais. We are very happy to read that you spent a great Christmas holiday! We are particularly touched by your feedback about the kindness et professionalism of our team. Be sure that your remarks will be passed into them. We hope to have the pleasure to welcome you back in a near future. Best regards, Marine Buisson Calafat Responsable hébergement

It would have been nice to get a 50cl bottle of water a day, and the room was very warm.

Tripadvisor 评级 3.0/5

swinster70 Business - 21/10/2019 经 TripAdvisor 认证的评论

As a silver member, I'm supposed to get a free drink, I guess this was the 50cl bottle of water , which was a bit rubbish. It would have nice to get one of these per day at over 200 Euros per night. The room was als very warm and the A/C only made it warmer. I had to sleep with the balcony doors open, although luckily these opened onto the courtyard so it was reasonably quiet. The bed was also a bit hard for me.

Cher client, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Paris Bastille Marais. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Mickael VEVRES Directeur

Noisiest hotel ever

Tripadvisor 评级 2.0/5

John F Couples - 16/10/2019 经 TripAdvisor 认证的评论

The room was ok, a bit tired looking, bed comfortable. The bathroom not bad, a bit dark with dark red decor so not ideal, but with very thin scratchy towels. The mini bar console looked like it was about to collapse. The main issue is that this hotel is located near a very busy junction. We stayed on the 8th floor of the hotel (in the best room available) and the noise from the street is somehow funnelled up the tall buildings directly to the room. It was a warm October weekend so the room was very stuffy - but the air conditioning was switched off for the winter, so we had to have a window open. This meant that sleep was almost impossible. Every five minutes a siren goes by, or a noisy scooter, or a trash truck or a crowd of drunken people... The only way we were able to sleep was with sleeping pills, eventually passing out exhausted at 2am. We were due to stay 3 nights but gave up after the 2nd night and moved to a much more peaceful (but expensive) hotel. The Mercure were kind enough to give us a 20% discount on our room rate for the 2 nights, so they did the best they could I suppose. But sadly I'm unlikely to ever stay in a Mercure again - at least not in Paris.

Bonjour Madame, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Paris Bastille Marais. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Mickael VEVRES Directeur

Rude staff

Tripadvisor 评级 1.0/5

Aoife C Family - 03/10/2019 经 TripAdvisor 认证的评论

We arrived for our 2 night stay to be told there was a technical issue and we would have to stay in another hotel. The man at reception told us he would call the taxi but 10 mins later he still hadn't called one. Then eventually a taxi was called and the receptionist went out to the taxi when it arrived and sent it away again. We then had to wait a total of 45mins before we were eventually told we could stay in the hotel we had booked and paid for. No apology or nice gesture for wasting our time. Location was fine but overall you could do better for the price paid.

Bonjour Madame, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Paris Bastille Marais. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Mickael VEVRES Directeur

Great stay, terrible ending

Tripadvisor 评级 4.0/5

rf227 Solo travel - 13/05/2019 经 TripAdvisor 认证的评论

I enjoyed my stay at the hotel. The included breakfast was quite good, the room was comfortable and quiet. It is located in an interesting area, very walkable to many sites museums, shops. The end of my trip was nearly a disaster. There is a taxi stand in the square by the hotel. I asked if I should walk there to catch a cab to the airport. The concierge said the hotel could order one for me. I indicated the cab had to accept a credit card. (N.B.: cabs in Paris are required to take credit cards, but many drivers try to tell you they don't have a machine - be insistant). Then the driver whom the hotel called took me to DeGaulle, and when we got there said he did not have a machine!!! The fare was 60 Euros, and I had only a little over 50 Euros on me (I was heading back to the US). What if I'd been leaving France with only 5 0or 10 Euros??? What a mess, and I fault the hotel staff for not being clear that the driver they found for me did not accept cards. I could have easily walked to the cab stand.

酒店位置不错

客户意见评级 4.0/5

Garry Z. 商务住宿 - 01/11/2018 所有已确认评论

挺好的

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mickael VEVRES Directeur

Good location, but very small rooms

Tripadvisor 评级 3.0/5

Herr-Luisito Friends getaway - 07/08/2018 经 TripAdvisor 认证的评论

Very strategic location, 10 min by foot to the Bastille, full of cafes, shops and restaurants around. The room very clean, however, really too small, and there is no significant privacy, it is possible to listen what is happening beside the other rooms, furthermore, no significant advantages or benefits received for Accor/Mercure members, just a simple drink.

Bonjour cher client, Je vous remercie de votre commentaire suite à votre séjour dans notre hôtel Mercure Paris Bastille Marais. Nos tailles de chambre sont dans la moyenne d'un hôtel Mercure Parisien de 13 à 21 m² pour une chambre double classique. Je vous invite à venir découvrir nos chambres Privilège lors d'un prochain séjour. Je suis persuadé que vous trouverez les mètres carrés qui vous ont manqués. Bien cordialement Mickael VEVRES Directeur

舒適

客户意见评级 5.0/5

Wei 朋友住宿 - 02/08/2018 所有已确认评论

Nice!

Bonjour du Mercure Bastille Marais, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mickael VEVRES Directeur

LAST MINUTE CANCELLATION/TRANSFER

Tripadvisor 评级 1.0/5

scgrady Couples - 06/06/2018 经 TripAdvisor 认证的评论

Despite booking 2 weeks in advance and checking in online 2 days in advance (as well as pre-paying) and being a Gold Accor Member - was advised via email at 7:30pm on the day of arrival that we were being switched to a far inferior hotel, no acknowledgement of my membership level/fidelity. Despite attempt to apologise, won't be staying here again and reconsidering my Accor membership

Dear Mister Grady, Once again we apologize for this situation beyond our control. My colleague explained the reason for your relocation and I assure you that the Mercure Bastille Saint Antoine hotel is a 4-star hotel of the same standard as ours. If you have encountered a problem, do not hesitate to let me know. Best regards Mickael VEVRES Directeur

convenient overnight in Paris 11ieme

Tripadvisor 评级 3.0/5

tracylR1810UW Family - 29/03/2018 经 TripAdvisor 认证的评论

I thought the room was a good size but a bit basic. Breakfast fruits were not fresh ..but the rest was fine. Great service and superb front desk support. Place voltaire is very good for local cafés and restaurants. Nr Bastille

Dear Guest, Thank you for you post on TripAdvisor. Do not hesitate to contact us for anything else. Best regards Mickael, Directeur

Appalling value for money at breakfast

Tripadvisor 评级 2.0/5

staticmouse69 Couples - 14/12/2017 经 TripAdvisor 认证的评论

Having just one staff member to manage the breakfast room and room service is insufficient. Every table was occupied or covered with dirty dishes. No more cups, no more water in the coffee machine, no more jam, no more baguettes, no more eggs, no more ketchup. The poor woman was left dashing desperately back and forth, putting out fires. She was clearly poorly trained - "Never waste a journey: Every time you go into the kitchen, take something with you (like dirty plates) and bring something back (like fresh bread)" - is the first lesson any wait staff should be taught. You charge too much money for offering such a poor service. The room and bathroom were clean, comfortable, and perfectly acceptable, however.

Dear Guest, Following your message can you contact me directly to give me your dates of stay ? Indeed we have not had negative feedback about breakfast for several weeks and I confess you do not understand what may have happened. In addition no customers have complained on the spot of any problem. In the meantime, I thank you in advance. Best regards Mickael VEVRES

Nice stay

Tripadvisor 评级 4.0/5

ykamouch Business - 23/10/2017 经 TripAdvisor 认证的评论

I was afraid of the size of the room being too small but it was descent for a Capital. Team service was kind. Breakfast was good. I recommend this hotel. Being close to Bastille there are numerous restaurants to please your taste. also PARKING around the area was fairly easy compare to other districts of Paris.

Dear Guest, We are happy to read your satisfaction following your stay in our hotel Mercure Bastille Marais. Do not hesitate to contact us for your next booking :) See you very soon. Best regards Mickaël VEVRES Directeur

A lovely place to stay in Paris!

Tripadvisor 评级 5.0/5

90vendee85 Family - 11/10/2017 经 TripAdvisor 认证的评论

This is an excellent hotel - well run and attentive staff. It is also well placed to go almost anywhere and explore local restaurants if one arrives late at the weekend! . It is comfortable and welcoming especially since our two daughters arrived (from London) quite late.

Dear Guest, All the team and I want to thank you for your lovely post following your stay in our hotel Mercure Paris Bastille Marais. We are very happy to read your satisfaction. We hope to welcome you very soon. Have a good day. Mickaël VEVRES Directeur
客户意见评级 4.0/5

匿名 家庭住宿 - 23/03/2017 所有已确认评论

服务好,整洁,舒适。

Good hotel

Tripadvisor 评级 3.0/5

Celine_F3 Business - 19/02/2017 经 TripAdvisor 认证的评论

This hotel is well located, next to a tube station. The staff is polite and helpful. The Bedroom was quite small but for one person on a business trip it was big enough. The noise from the next door boulevard can be a bit disturbing though. The bathroom smelt a bit (no window). OK breakfast, although the scrambled eggs were a let down as well as the fruit salad (apples were not freshly cut, they lacked of crunchiness). Good hotel for this area.

Dear Guest, Thank you to share your feedback following your stay in our hotel Mercure Paris Bastille Marais. Don't hesitate to ask us a room on the courtyard view for the next time. We hope to see you very soon in our hotel. Best regards Mickael and all the team of the hotel

Really nice 4* hotel

Tripadvisor 评级 4.0/5

simonbA1350LD Business - 04/12/2016 经 TripAdvisor 认证的评论

Conveniently located 4* hotel close to Voltaire metro. Friendly staff and very good value. Tea and coffee in the room, small rooms but modern and all facilities that you would need. Thoroughly recommend for a business trip

Dear Guest, Thank you very much for your post following your stay in our hotel Mercure Paris Bastille Marais. My team and I are very happy to read your satisfaction and we hopeto welcome you very soon. Best regards Mickael, General Manager

Good location, small rooms, can be very noisy.

Tripadvisor 评级 4.0/5

johnbH6711BI Couples - 30/11/2016 经 TripAdvisor 认证的评论

This Mercure is in a good location, but it is on a very busy intersection, which has a lot of traffic and nightlife - so if you want a quiet night, book a courtyard view room. We have stayed here several times Because they turn the aircon off between October and April, and there is no fan or heater control in your room, the rooms can get very hot and stuffy. You can open your window - but on the front that means you get all the noise and pollution in your room all night - that is not pleasant. Service is good, staff are good and the hotel and rooms are very clean. Breakfast is typical "hotel" style continental. However there is a fabulous bread and cake shop just round the corner, and plenty of decent restaurants and bars close by. If you looking for a big coffee, Starbucks is a long walk away, near Bastille, or McDonalds is next door. Finally not all taxi drivers know this hotel, so make sure you show them the address written down.

Dear Guest, Thank you for your post following your stay in our hotel Mercure Bastille Marais. Don't hesitate to ask us a room on the courtyard side for your next stay, it is very quiet. Best regards Mickael, General Manager

Great stay

Tripadvisor 评级 5.0/5

Russ W Couples - 09/07/2016 经 TripAdvisor 认证的评论

The staff made you feel welcome and they are very helpful. We asked for a quiet room and got one so pleased about that. The rooms are very nice. The location is great as the metro is right outside the door and easy to get around. Nice eating places around and a coin laundry just a minute away.

Dear Ru553ll, Thank you sooo much for your comments about this stay with us. Follow us on Facebook and Google+ pages to all your friends & family, this is our best present! Very best regards from Paris, Mathieu Chaigneau GM

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