メルキュール パリ バスティーユ マレ ホテル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 662 件のレビュー

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53 rue Richard Lenoir, 75011 パリ, フランス

説明

ホテルのその他の情報

  • パリ中心部のホテル

  • プロフェッショナルで暖かな歓迎

  • 落ち着いた屋内テラス

  • 3名様でご利用いただける客室

  • 24時間のドリンク、軽食サービス

当ホテルの客室

ホテル所在地

メルキュール パリ バスティーユ マレ ホテル

53 rue Richard Lenoir
75011 パリ
フランス

GPS:48.857251, 2.380612

電話番号
ファックス +33 1 44 64 96 92

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙
  • ルームサービス

2 朝食

充実したビュッフェスタイルのご朝食は 6 時 30 分からお召し上がりいただけます。18 世紀の舞踏会の会場を眺めながら、ゆったりとしたバロック様式の椅子に座っておくつろぎください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  662 件のレビュー

トリップアドバイザーの評価  3.9/5  798 件のレビュー

Clean and welcoming

トリップアドバイザーの評価 5.0/5

Romain D トリップアドバイザー認証口コミ

Lovely hôtel freshly renovated, I was very pleased with my stay there. Clean room, good shower and an amazing breakfast just 30 seconds from the metro. I’ll definitely stay there again!

Dear Romain, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our freshly renovated spaces, your clean and comfortable room, and the good shower. It’s also great to know that our breakfast and our location so close to the metro made your stay even more enjoyable. We truly appreciate your kind words and your intention to stay with us again – it means a lot to the whole team. We look forward to welcoming you back soon! Warm Regards, Tiphaine Receptionist

Steps away from metro Voltaire

トリップアドバイザーの評価 2.0/5

painter25 トリップアドバイザー認証口コミ

I chose this hotel because : it was a Mercure, four star, the feminine pretty decor of the room, the feminine decor of the breakfast room and having Marais in the name. The room was so teeny and there was no closet for me to put my all of my clothes away, just an open shelf. The decor has been completely changed and was not the same whatsoever, nor the breakfast room, even though all the pictures depict how it looked prior to renovation. The night tables on either side of the bed, were much lower than the bed, which means one could lean over to place a book there, and fall out of bed! It was certainly not functional or realistic. There was no mini-bar or clock as stated for amenities in description. The worst part of all there was heavy maintenance being done to renovate that started early, and lasted all day, the men were very loud, and it was heard all through the walls, floor etc… the elevator was also very loud, small and used by maintenance. Housekeeping were also very loud amongst themselves, and parked their utility cart right in front of my door, so that I had to see it, with brooms, etc, not what you want to see on holiday. I had to change my room 3 times. The hotel was not at all in the Marais, or near the Bastille area. What was good? The staff were very nice, polite and helpful, and the breakfast buffet was very good and plentiful. The heated radiator with a self-time in the bathroom was wonderful as I was able to dry all of my clothes after hand washing. I also liked the magnifying mirror. There are restaurants within short walking distance

Dear Guest, Thank you for sharing your feedback. We were quite surprise to read your comment, as we had the opportunity to speak with you several times during your stay, and our team truly did everything possible to make you comfortable. When you mentioned the difference in décor, we immediately offered to move you to a non-renovated room that latched the older photos online. You kindly declined, as you preferred the renovated style – and we fully respected your choice Our staff member also did their absolute best to assist you throughout your stay, and we are sorry to hear that your experience fell short of your expectations. We are nevertheless glad that you appreciated the friendliness of our team and the quality of our breakfast. We hope to welcome you back once the renovation is fully completed, so you can experience the hotel in its best conditions. Kind Regards, Tiphaine Receptionist

Very average

トリップアドバイザーの評価 3.0/5

markeT7219ML Couples - トリップアドバイザー認証口コミ

There's a reason why 775 hotels score better than this place in Paris. Very average at best or basic. No cups in rooms only small disposable cups to drink your tea from. Rooms very dated. We could hear elevator all evening from our room despite being quite far from it. Curtain was coming off rail. Glad we didn't book breakfast as it looked fairly grim. Shop around there's better in Paris for this price tag.

Good morning, Thank you for taking the time to share your experience. We are sincerely sorry to hear that your stay did not meet your expectations. Please know that your satisfaction is our priority, and we take your comments into account to help us improve. Please do not hesitate to contact us with any questions, we would be delighted to assist you. We hope to have the opportunity to welcome you again and demonstrate that we have lived up to your expectations. Have a wonderful day. Daïsy

A Perfect Second Stay!

トリップアドバイザーの評価 5.0/5

R-Ahmed88 Solo travel - トリップアドバイザー認証口コミ

This was my second stay at Mercure Paris Bastille Marais, and once again, everything was impeccable! I was particularly impressed to see that the feedback I had shared during my previous visit was taken into account, and the changes were made. The staff is incredibly friendly and attentive, and the breakfast is abundant and delicious. A big thank you to the entire team for making my stay so enjoyable. I will definitely be back!

Bonjour, Nous vous remercions d’avoir pris le temps de nous avoir donnée votre avis suite à votre séjour. Votre avis est très important pour nous sachez que cela nous fait plaisir de savoir que votre séjour s’est bien passé et nous serions plus que ravi de vous accueillir a nouveau ! N’hésitez pas à revenir vers nous pour toutes demandes nous serions ravies de pouvoir vous aidez. Excellente journée à vous et à bientôt !

快適な滞在

お客さまの声 5.0/5

No N. カップル - 確認済みレビュー すべて

いつも明るい対応で心地良い滞在です。

Dear Mr MICHIAKI K. 様 We apreciate your feed back and all the team of Mercure Hotel Bastille Marais thank you for choosing our Hotel. この度は、Hôtel Mercure Paris Bastille Marais でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Hope to welcome you again for your future trip to Paris. Kindest regards Charly LUTCHMADU

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 345 件のレビュー 9.3/10 ロケーション
  • 467 件のレビュー 6.8/10 客室
  • 490 件のレビュー 9.3/10 サービス
  • 290 件のレビュー 5.4/10 快適さ
  • 225 件のレビュー 8.5/10 朝食
  • 156 件のレビュー 9.2/10 清潔さ
  • 61 件のレビュー 4.4/10 お値打ち度

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周辺の他の施設

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。