ibis Гонконг Централ & Шэун Вань 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 32

Особенности отеля

  • Захватывающий вид на гавань

  • Рядом с паромным терминалом Гонконг — Макао (5 мин.) и MTR (8 мин.)

  • Удобно добираться до аэропорта (автобус A11) и до скор. поезда (на MTR или экспресс-автобусе)

  • 15 минут пешком до художественных галерей на Голливуд-роуд, PMQ и Тай-Куна

  • Современный стиль; несколько минут ходьбы до ресторанов и баров, удостоенных звезд Michelin

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

сертифицированный отель ALLSAFE

Расположение отеля

ibis Гонконг Централ & Шэун Вань

No. 28 Des Voeux Road West, Sheung Wan
ГОНКОНГ
САР Гонконг (Китай)

GPS:22.287697, 114.147558

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

Обзор
При отеле
  • Ресторан
  • Отель, оборудованный для доступа на инвалидных креслах
  • Оздоровительные процедуры
  • Кондиционер
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч

TASTE

В ресторане подается завтрак с блюдами мировой кухни и местными деликатесами. Оранжевая цветовая гамма с вкраплениями красного белого создает современный интерьер и непринужденную атмосферу, в которой гости могут насладиться блюдами со всего мира.

Наши номера

В отеле имеется три типа номеров: номера-студии, номера с видом на город, и высокоуровневые номера с потрясающим видом на гавань. Деревянные полы, 3-метровые потолки и большие окна с видом на бухту наполняют номера уютом и духом современности.

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Рейтинг ALL  4.6/5  Отзывов: 32

Рейтинг TripAdvisor  4.0/5  Отзывов: 4 236

Let down by cleanliness but cheap

Примечание: Tripadvisor 3.0/5

Calvinluvsfood Реальные отзывы TripAdvisor

You have the option to take the airport bus and walk 10 minutes with your luggage or take the airport express and taxi it to the hotel. I suggest the latter. The hotel is not really near the underground (MTR) or strictly walking distance to site seeing places. If you do not have restricted walking or disabled, it will take you 7 minutes to walk to the Sheung Wan MTR. This is the suggested MTR to go to as the SAI YING PUN is not 7 minutes as you will have to walk underground for another 5 minutes. Outside is a TRAM line which is 3 minutes walk and can take you to the central district. There are plenty of buses outside but not everyone is comfortable with this. Hong Kong does have the best and efficient transport system. Back to the hotel. The hotel is situated upstairs on the 5th floor. The customer service was good and the customer service person provided a room, although I was an hour early. Entering the room, this room is spacious compared to their European hotels. The TV is old but flat screen. There is a kettle with complimentary bottled water each day, coffee, and tea. The shower or toilet room is ok and not small. The shower water is powerful and the air conditioning and heating system is fine. Here comes the problem and irritating part of this hotel. The individual who tidies the hotel room when you leave each morning clearly wanted to just get off work. What really irritated me was that although I had the sign on the door not to disturb. The individual had the audacity to phone my room from next door whilst tidying up to ask if I needed room service. My other problem with the hotel room was that if was not clearly cleaned from dust. Under the bed you could see dust trails and I would like to say out of all hotels, it was triggering my chest each day. This is disappointing. What does this hotel have? It has a bar and restaurant. Downstairs a famous coffee shop. Surrounding the hotel within walking distance are supermarkets, newsagents, pharmacies and the famous street - seafood and herbs. Overall, the main thing that really let down this hotel was the hotel cleanliness.

Dear Calvin, Thank you for adding this comprehensive review about your last stay and your satisfaction with our staff at the Front Office. I note your comment on the location. Locating in the heart of Sheung Wan, we are indeed 8 minutes away from Sheung Wan or Sai Ying Pun MTR stations. If you come from Sheung Wan MTR station (Exit B) next time, turn right out of the exit and keep walking along Connaught Road Central until the junction of Des Voeux Road West, and then you will find our colorful building sits just two blocks away to your left. As you mention there are multiple trams and bus stops opposite to the hotel with ease of access to get around Hong Kong Island and beyond, however our location may not be suitable for all our guests’ needs and we offer our apology. Regarding the cleanliness and the housekeeper, I have informed the Housekeeping team about the situation that you encountered. If you could kindly contact us directly via H7606-RE10@accor.com with the further details of your stay I will attend to the matter personally. Our Housekeeping Manager does ongoing checks and inspections of the rooms to ensure our cleanliness standards, however I am sorry if you were let down on this occasion. Kindly rest assured that additional training will be given to our staff to prevent this type of incident in the future. May I offer our heartfelt apologies for the unpleasant experience. We hope the experience will not alter your confidence and that you will give us the opportunity of welcoming you again. Kind Regards, Jennifer Siu Hotel Operations Manager

Harbour View Staycation for Christmas and New Year’s Eve 🔝

Примечание: Tripadvisor 5.0/5

foodpraiser Couples - Реальные отзывы TripAdvisor

// 𝙃𝙖𝙧𝙗𝙤𝙪𝙧 𝙑𝙞𝙚𝙬 𝙎𝙩𝙖𝙮𝙘𝙖𝙩𝙞𝙤𝙣 𝙛𝙤𝙧 𝘾𝙝𝙧𝙞𝙨𝙩𝙢𝙖𝙨 𝙖𝙣𝙙 𝙉𝙚𝙬 𝙔𝙚𝙖𝙧’𝙨 𝙀𝙫𝙚 - 𝙞𝙗𝙞𝙨 𝙃𝙤𝙣𝙜 𝙆𝙤𝙣𝙜 𝘾𝙚𝙣𝙩𝙧𝙖𝙡 & 𝙎𝙝𝙚𝙪𝙣𝙜 𝙒𝙖𝙣 🔝 // - Situated in the bustling heart of Sheung Wan, 𝐢𝐛𝐢𝐬 𝐇𝐨𝐧𝐠 𝐊𝐨𝐧𝐠 𝐂𝐞𝐧𝐭𝐫𝐚𝐥 & 𝐒𝐡𝐞𝐮𝐧𝐠 𝐖𝐚𝐧 is a convenient hotel that offers a stunning panoramic view of Victoria Harbour. Now featuring their latest staycation offer for Christmas or New Year’s Eve celebration! - ☞ "𝐃𝐞𝐥𝐞𝐜𝐭𝐚𝐛𝐥𝐞 𝐂𝐡𝐫𝐢𝐬𝐭𝐦𝐚𝐬 𝐑𝐡𝐚𝐩𝐬𝐨𝐝𝐲" 𝐒𝐭𝐚𝐲𝐜𝐚𝐭𝐢𝐨𝐧 𝐏𝐚𝐜𝐤𝐚𝐠𝐞 - 𝐇𝐊$𝟏𝟔𝟖𝟖 Specially curated for a festive celebration, the package includes a 1-night stay in Harbour View Room (for 2 persons), Set Dinner for 2 on the arrival date, Daily Breakfast for 2 on the check-out date, Festive Set Lunch for 2 on the check-out date, and a Welcoming Mini Bar! We both loved the Festive Lunch menu so much!! ʙs-sғsɢ-ʀᴘ-ᴡs-sᴄɴ

decent room let down by terrible service

Примечание: Tripadvisor 3.0/5

Adam J Реальные отзывы TripAdvisor

Spent a week here. I paid for the harbour view room which was nice. Room is a decent size, quiet and clean, and consistent with a 3.5* property. Check in is under-staffed and slow. Location is not ideal - halfway between Sheung Wan and Sai Ying Pun MTR. The tram though is right outside. My issue was that I needed to extend for two days and went to Reception to arrange. The staff member could not find my booking, in spite of the fact that I had booked on the Accor website and had already been there a week (he admitted their system was not great). I was clearly in the too hard basket and he asked me to call back that evening. I did that and was told they couldn't help me and I needed to go back to Reception, but not to go at that time as there was a large queue. So I ended up booking somewhere else which turned out to be cheaper and nicer. Pity I had to move hotels though. After I made some review comments prompted by the hotel, the Duty Manager called and apologised. It was too late by then.

Dear Adam, Thank you for sharing your comments about your recent stay especially your satisfaction with our room. It is with sincere regret that we read about your dissatisfaction with our service. I can assure you this is not the norm for us and that I will review this issue with the Font Office team to ensure a better experience in the future. Efficiency is always our top priority. We definitely investigate thoroughly to prevent this from happening again. In the meantime, we hope that you will consider staying with us again in the near future and our team will endeavour to provide you with a level of service that meets and exceeds guests’ expectations. Again, please accept my heartfelt apologies regarding the situation that you have encountered. Your experience certainly does not in any way represent the quality of standards we strive for, and indeed customarily maintain at our hotel. We hope you will give us the opportunity of welcoming you again in the future. Kind Regards, Jennifer Siu Hotel Operations Manager

Great service from friendly and attentive front staff

Примечание: Tripadvisor 5.0/5

wazza1805 Solo travel - Реальные отзывы TripAdvisor

First & foremost is the great staff at this hotel. Anson is amazing and she is very in tune with your needs and preferences. She always greets me when she sees me, which displays her great level of service. She's incredibly helpful. Tony does the night shift- what a great guy. Service with a smile. Thanks also to Amy with whom I also dealt with. Great service. The hotel is situated in a very convenient area of the city. Close to transport, shops and restaurants. I got a corner room and love love love it! Nice and bright and provides an enhanced view of the city. The window sills provide good shelving to store small items. The housekeeping staff is friendly and accommodating! Rooms are basic, clean, and refreshing. Thanks to the hospitable team at Ibis Hong Kong Central & Sheung Wan. I had a great stay and look forward to my next stay.

Dear wazza1805, It is great pleasure taking care of you and thank you for sharing your appreciation towards our staff and location. Your kind words have been passed on to our Front Office and Housekeeping teams who made your stay a memorable one. This will certainly motivate us all to keep up the good work. Once again we thank you for your continuous support and look forward to serving you again soon. Kind Regards, Jennifer Siu Hotel Operations Manager

Amazing reception team

Примечание: Tripadvisor 5.0/5

andrewtU6573MV Solo travel - Реальные отзывы TripAdvisor

Once a year, I would like to share my experience with Ibis Central, HK, once gain Ibis Central is the only facility I never have complaints Thanks for Ms. Yo-yo, Ms. Queenie, Mr. Tony, Ms. Anson, your reception team is amazing You take care of my preferences, I appreciate your service

Dear Andrew, May I offer my sincere thanks for your kind comments about your stay at ibis Hong Kong Central & Sheung Wan. Your positive comments on our Front Office team are a great encouragement for us to maintain our standards of quality, service and comfort. We truly value the support you have given us and we certainly look forward to welcoming you back in the near future. Kind Regards, Jennifer Siu Hotel Operations Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 073 Отзывов 9.4/10 Расположение
  • 1 217 Отзывов 7.7/10 Номер
  • 947 Отзывов 8.8/10 Сервис
  • 23 Отзывов 8.4/10 Интернет
  • 506 Отзывов 8.1/10 Чистота
  • 283 Отзывов 8.6/10 Атмосфера
  • 166 Отзывов 7.8/10 Завтрак
  • 10 Отзывов 9.3/10 Устойчивое развитие

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