Mercure Clear Mountain Lodge 4 stelle

Punteggio Tripadvisor 4.0/5 749 recensioni

Mercure Clear Mountain Lodge - Image 1
Mercure Clear Mountain Lodge - Image 2
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Descrizione

I plus dell'hotel

  • ALLSafe Certified.

  • Free Parking.

  • Tennis Courts, outdoor pool, Stephanie's Day Spa.

  • Panoramic Views of Lake Samsonvale, The Glasshouse Mountains and beyond.

  • Gourmet On-Site Restaurant and Bar Mandy's Lakeview Bar & Restaurant.

Le nostre sistemazioni

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Posizione dell'hotel

Mercure Clear Mountain Lodge

564 Clear Mountain Road
4500 CLEAR MOUNTAIN
Australia

Coordinate GPS:-27.305105, 152.885475

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

MANDY'S ON THE MOUNTAIN

Sedete all'interno o sulla terrazza e gustate un menu innovativo con prodotti locali. Pranzo o cena in un ambiente d'eccezione con viste panoramiche giorno e notte sulle montagne Glasshouse, la baia e le isole Moreton.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Giudizio TripAdvisor  4.0/5  749 recensioni

Overnight Stay Clear Mountain Lodge

Punteggio Tripadvisor 3.0/5

OzG In coppia - Recensione certificata TripAdvisor

Having booked the lodge before reading the reviews I hadn’t built my hopes up. But it was not the experience some have had. Yes, the place is tired and a little dated but it was clean and comfortable. They could change the doors on the rooms to make it look a little less like school camp and modernising the bathroom would go a long way. The room we stayed in was spacious and the bed was really comfortable. It was quite overnight so slept soundly. The location and views are spectacular from the dining room, we didn’t eat there other than breakfast, which had the normal buffet breakfast items, bacon, sausage, eggs any way you wanted, baked beans, grilled tomato and mushrooms. Also cereal, fruit and pastries. So pretty good all up.

Fantastic

Punteggio Tripadvisor 5.0/5

SeekerAus Per affari - Recensione certificata TripAdvisor

This is a lovely property. It’s a bit out of the way but worth the drive. It’s great a nice relaxed country vibe and amazing views. The staff were fantastic, the food was nice and the rooms are comfortable. My room was basic, but has everything I needed. The balcony with a beautiful view was appreciated.

A little slice of paradise!

Punteggio Tripadvisor 5.0/5

Wanderer27918758067 In coppia - Recensione certificata TripAdvisor

A little piece of paradise up in the mountains. The staff (especially Lalita, Sarah & all restaurant staff) are amazing! So kind, professional and always willing to go above and beyond. So friendly and provide the most outstanding customer service you could ask for! Breakfast buffet is always delicious with lots to choose from, always fresh and constantly topped up at all times. Coffee is delish! Barista made and can not fault anything! We dined at Mandy’s for dinner and it is 5 star service and the quality and freshness of the food is amazing. We have continued to come back (7 times now) because of the staff, service and just overall, the beautiful experience every time we stay. Beautiful views, housekeeping staff are lovely and always servicing the rooms daily and providing everything you need to make your stay comfortable and clean. We will continue to come back because every single time we have stayed here, we enjoy it more and more each time and have built great rapport with the staff. Would highly recommend as the lodge offers so many great features and has excellent ammenities. So much to do and a relaxing and quiet environment on top of the mountain. The cheese platter is to die for and the beds are so comfy and rooms very clean. Keep up the amazing work guys because we love this place and thank you for always making our stay super enjoyable and fun!

Don't bother, go somewhere else

Punteggio Tripadvisor 1.0/5

Amanda C Recensione certificata TripAdvisor

Its gone to the dogs in the last 12months, no customer service, such an effort for any of the staff to do anything, overpriced. The food at the hot buffet breakfast was cold. Staff are very rude and unfriendly, everything was such an effort for them to do their job. They even had a wedding there that weekend and the guests no idea where to go, it was appalling. Wouldn't recommend it to anyone

BOOK SOMEWHERE ELSE.

Punteggio Tripadvisor 1.0/5

bronwynb508 Recensione certificata TripAdvisor

I never give bad reviews because I think it's unkind, but I don't want someone else to have the same experience I did. What is advertised is definitely not what is delivered. Please refer to photos… nothing more needs to be said. When arriving and saw my room (Superior Room) and the venue....I wanted to leave.....and requested a refund. Melissa receptionist said that I was not entitled to a refund because I signed the terms and conditions stating I needed to give 14 days' notice to cancel to receive a refund. I calmly stated that "what you are advertising is false advertisement and not what you receive when you arrive; therefore, I would like a refund, please." Front desk/manager repeated above. I proceed to explain Australian Consumer Law and that my sister is a lawyer and that again, they were falsely advertising online. It was at this point I was offered a refund of 50% of my accommodation costs. I took it because I just wanted to stay somewhere else. There is much nicer accommodation at Eaton Hill!

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