FV by Peppers 4 stelle

Giudizio clienti (Valutazione ALL) 3.7/5 1.207 recensioni

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191 Brunswick Street, 4006 FORTITUDE VALLEY, Australia

Descrizione

I plus dell'hotel

  • Situato nel cuore del quartiere dell'intrattenimento

  • Appartamenti lussuosamente progettati e arredati

  • Esclusiva piscina a forma di U, salotti all'aperto, palestra e studio di yoga

  • Ristorante e bar moderni, e spazi per conferenze

  • Vicino a negozi, ristoranti, gallerie e teatri.

Le nostre sistemazioni

Suite

Suite Junior con 1 letto matrimoniale

  • 3 persone massimo
  • Biancheria da letto 1 x Letto/i king size

Posizione dell'hotel

FV by Peppers

191 Brunswick Street
4006 FORTITUDE VALLEY
Australia

Coordinate GPS:-27.456174, 153.031901

Telefono
Fax +61 7 3118 9198

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Navetta
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Proprietà 100% non fumatori
Vicino alla proprietà
  • Parcheggio

Piscina

Enjoy a drink by the heated u-shaped skyline pool, with uninterrupted views over the Brisbane River and CBD.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  3.7/5  1.207 recensioni

Giudizio TripAdvisor  3.5/5  594 recensioni

Is this really a Pepper's?? Just wow bad

Punteggio Tripadvisor 1.0/5

Andr3wM Recensione certificata TripAdvisor

Located just up from a strip club. 3 ambulances working on a drug overdose outside on arrival. Watched a drunken fight at the hotel's 6th floor pool, which is the one they recommended for a swim with kids. Room layout truly weird - needed to step over the bed side table to get into the ensuite bathroom. Parking at this hotel is a nightmare. And lastly, did a room check on departure and discovered someone's soiled undies under my bed. All in a 2 night stay.

Dear Andr2wM, Thank you for sharing your feedback about your recent stay. I am genuinely sorry to hear about the challenges you faced, as this is not the experience we aim to provide. I understand that incidents outside the property can be unsettling, and I regret that this impacted your arrival. The situation at our pool is equally disappointing, and I will be working closely with our team to ensure the space remains a welcoming and family-friendly environment. Your concerns about the room layout and parking are noted, and I apologise for any inconvenience this caused. The cleanliness issue you highlighted is unacceptable, and I’ve addressed this with our housekeeping team to ensure higher standards are maintained moving forward. We value your feedback, as it helps us identify areas where we need to improve. I hope your next stay with us, or at another Peppers property, reflects the high standards we are known for. Kind regards, Dolores Cufi Front Office Manager FV by Peppers

Not great place to stay

Punteggio Tripadvisor 2.0/5

Christina B Recensione certificata TripAdvisor

Didn’t sleep a wink there was so much light in the bedroom it was like day all night! The room was also pretty basic with a bathroom that you need to navigate around furniture in the night to get to. Considering this was a delux room, this was pretty disappointing

Dear Christina, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers. Thank you for your feedback, and I’m truly sorry that your stay wasn’t as comfortable as expected. It’s disappointing to hear that the room layout and lighting impacted your sleep and ease of moving around at night. Our goal at FV by Peppers is to offer a relaxing, high-quality experience, especially in our deluxe rooms, so it’s concerning that your room didn’t meet these expectations. We’ll be reviewing both the lighting and layout to better understand how we can improve. If you decide to stay with us again, please reach out, and we’d be more than happy to assist with a room that better suits your preferences. Thank you again for bringing this to our attention. Sincerely, Guest Service Agent

Don’t stay here

Punteggio Tripadvisor 1.0/5

Dolly K Recensione certificata TripAdvisor

The hotel had a faulty hairdryer in the room and I had no idea. I used the hairdryer not knowing that there was two live wires bare. I ended up getting electrocuted and had a current throughout my body. Luckily I quickly realised and let go of the hairdryer. My wrist was burnt. I then went to check out and I mentioned it at the front desk. There was little response but that the manager would call me back. I received a call from the manager (Deepika) who confirmed that she saw the faulty hairdryer and asked if I was ok. I told her the situation and she said that she will file an incident report and the most she could do is give a refund for $70. Is my life only worth that much? I almost died if there was water or if I held on to it much longer. I’m so disheartened by the reaction of this hotel and no one has called me back to apologise. Really ? I can’t believe this lack of hospitality in the hospitality industry!

Parents/family of the groom, Wedding stay.

Punteggio Tripadvisor 4.0/5

Charmaine B Recensione certificata TripAdvisor

Good sized rooms for a family. Good location for a Fortitude Valley wedding... 2mins walk to woolworths, train & food outlets. 8mins walk to cloudland/The warehouse wedding venue. Two choice's of pools, Heated pool on floor 6 & beautiful out door pool on top floor.

Dear Guest, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers. Thank you for sharing your positive experience! We’re thrilled to hear that you enjoyed the spacious rooms and found the location convenient, especially for a wedding in Fortitude Valley. It sounds like you made the most of our nearby amenities and pools as well—the heated pool on level 6 and the rooftop pool are definitely guest favourites! We hope to welcome you and your family back to FV by Peppers for another enjoyable stay. Sincerely, Guest Service Agent

Apartments not luxury hotel

Punteggio Tripadvisor 1.0/5

therese m In coppia - Recensione certificata TripAdvisor

No what we expected - this is an apartment not a luxury hotel. Room was 2 buildings and 2 lift trips away from reception. No pool towels provided. Pool on roof of a different building - shared with residents having large birthday parties in the pool area: This is not an Accor standard hotel.

Dear Guest, Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers. Thank you for your feedback, and I’m sorry to hear that your stay didn’t meet your expectations. At FV by Peppers, we aim to deliver a high standard of comfort and service, and it’s disappointing that elements of your experience fell short. We understand the importance of convenient access, and I apologize for any inconvenience caused by the building layout and pool accessibility. Your comments about pool towels and the pool environment are also noted. We will look into these aspects to ensure a more seamless experience for our guests. Thank you again for sharing your thoughts, as it helps us work toward a better experience for all. Sincerely, Guest Service Agent

In collaborazione con TripAdvisor

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