FV by Peppers 4 stelle

Giudizio clienti (Valutazione ALL) 3.8/5 1.134 recensioni

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191 Brunswick Street, 4006 FORTITUDE VALLEY, Australia

Descrizione

I plus dell'hotel

  • Situato nel cuore del quartiere dell'intrattenimento

  • Appartamenti lussuosamente progettati e arredati

  • Esclusiva piscina a forma di U, salotti all'aperto, palestra e studio di yoga

  • Ristorante e bar moderni, e spazi per conferenze

  • Vicino a negozi, ristoranti, gallerie e teatri.

Le nostre sistemazioni

Suite

Suite Junior con 1 letto matrimoniale

  • 3 persone massimo
  • Biancheria da letto 1 x Letto/i king size

Posizione dell'hotel

FV by Peppers

191 Brunswick Street
4006 FORTITUDE VALLEY
Australia

Coordinate GPS:-27.456174, 153.031901

Telefono
Fax +61 7 3118 9198

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Navetta
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Proprietà 100% non fumatori
Vicino alla proprietà
  • Parcheggio

Piscina

Enjoy a drink by the heated u-shaped skyline pool, with uninterrupted views over the Brisbane River and CBD.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  3.8/5  1.134 recensioni

Giudizio TripAdvisor  3.5/5  600 recensioni

Thanks to staff

Punteggio Tripadvisor 5.0/5

Justine D Recensione certificata TripAdvisor

Dear Justine, We appreciate you taking the time to provide feedback regarding your stay with us at FV by Peppers. We are so happy to hear that Bayley provided such thoughtful and caring service that he helped make your stay a memorable one. I will pass on your kind words, as I am sure he will be grateful to know your daughter had a wonderful 21st celebration. We hope to have the pleasure of welcoming you all back again soon! Warm Regards. Madeline | Duty Manager FV by Peppers

2 bedroom apartment, family stay, with a baby

Punteggio Tripadvisor 5.0/5

Shayal C In famiglia - Recensione certificata TripAdvisor

Dear Shayal, Thank you so much for your wonderful review of your recent stay at FV Brisbane by Peppers. We’re absolutely delighted to hear that your experience with us was so positive and that your family felt right at home. It’s especially lovely to know that the 2-bedroom apartment met your needs so well—from the fully equipped kitchen and in-room laundry to the cot for your youngest. We understand how important those little conveniences are when traveling with children, and we’re so pleased they made your stay more comfortable. Your kind words about our friendly team and the safety of our property mean a great deal to us. It’s always our goal to ensure each guest feels welcome, relaxed, and well cared for. We’re thrilled that the stunning views and overall atmosphere made your visit memorable enough to extend your stay—what a compliment! We truly appreciate you taking the time to share your experience and hope to welcome you and your beautiful family back for another stay soon. Warm Regards, Madeline | Duty Manager FV by Peppers

Poor Service, Unclean, Overcharged.

Punteggio Tripadvisor 2.0/5

Jenny Y Recensione certificata TripAdvisor

Dear Jenny, Thank you for taking the time to share your feedback. I’m sorry to hear your experience did not meet expectations. Providing government issued ID at check-in is a mandatory part of our check-in process, in line with our policies to help prevent fraudulent activity and ensure the safety and security of all guests. I’m sorry if this was not clearly communicated or handled in a more courteous manner. I also apologise that you didn’t receive assistance with your luggage and for the condition of the apartment. Cleanliness and service are priorities for us, and I’ll be following this up with the team to ensure this is addressed. With regard to the room charge, I understand your frustration. Our team upgraded you to a two-bedroom apartment in good faith due to availability, but you should not have been asked to pay extra for a room type you didn’t book or request. I’ll be following this up with the front office team directly. We’re pleased to hear you enjoyed the views and location, and we hope to welcome you back in the future for a much improved experience. Kind regards, Dolores Cufi Rooms Division Manager FV by Peppers

CRAP

Punteggio Tripadvisor 1.0/5

Bernie P Recensione certificata TripAdvisor

Dear 674berniep, Thank you for taking the time to share your feedback. I’m sorry to hear that your experience didn’t go as expected. Regarding the pool, I’d like to clarify that it was open during your stay, but access does require using a different set of lifts which we do point out during check in. I apologise if that wasn’t made clear enough at the time. As for local dining options, we’re always happy to recommend nearby restaurants, though we don’t always have access to their operating hours. I’m sorry for the inconvenience this caused and understand how frustrating it must have been. Your feedback is appreciated, and we’ll certainly take it on board as we continue to improve the experience for all our guests. We do hope to welcome you back in the future for a more enjoyable stay. Kind regards, Dolores Cufi Rooms Division Manager FV by Peppers

Not an ideal room

Punteggio Tripadvisor 2.0/5

425kayl Per affari - Recensione certificata TripAdvisor

Dear Kay, Thank you for your feedback. We apologies for the inconvenience regarding your allocated room. We’re sorry to hear about the lack of bedside tables – we can imagine how frustrating that must have been, and we will certainly look into this for future stays. We’ll also take your feedback on the lounge area and the bathroom on board, as we strive to improve the comfort and functionality of our rooms. Regarding the shower head, we sincerely apologies for the difficulty in adjusting it, as well as the issue with water spraying onto the towels. We’ll ensure this is addressed immediately. We also regret the inconvenience with the missing remote controls for both TVs. We’re glad to hear that Reception was able to deliver the remotes promptly. We understand your concern about the room facing the main street and construction site. While the double-glazed windows help minimise noise, we do appreciate that external factors can still be disruptive. Thanks again for your valuable feedback. We hope to welcome you back soon, with a much more comfortable stay. Kind regards, Belinda Setiawati Duty Manager FV by Peppers

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 432 recensioni 7.6/10 Posizione
  • 841 recensioni 6.3/10 Camera
  • 566 recensioni 7/10 Servizio
  • 13 recensioni 7.9/10 Internet
  • 362 recensioni 3.6/10 Pulizia
  • 346 recensioni 4.9/10 Servizi
  • 290 recensioni 5.1/10 Comfort
  • 170 recensioni 7.2/10 Piscina

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