Novotel New Delhi Aerocity

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 2,660 件のレビュー

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Asset No 2, Aerocity Hospitality District, IGI Airport New Delhi, 110037 NEW DELHI, India

説明

ホテルのその他の情報

  • Located in Aerocity, within 3 km radius of IGI Airport

  • Walking distance from Aerocity Metro Station and Worldmark

  • Offers a Multi Cuisine Restaurant and a 24*7 Sports Bar. Access to 4 Restaurants of Pullman.

  • Pet-friendly Hotel* nominal charge applicable

  • In close vicinity to Business Hubs, Entertainment, Clubs, Bars, Restaurants and Shopping Malls

当ホテルの客室

ホテル所在地

Novotel New Delhi Aerocity

Asset No 2, Aerocity Hospitality District, IGI Airport New Delhi
110037 NEW DELHI
India

GPS:28.553492, 77.12324

電話番号
ファックス +91 11 4608 0809

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

FOOD EXCHANGE

Food Exchange is an all day dining restaurant offering an exceptional culinary experience comprising of Indian, Asian & European flavors coupled with an impeccable ambiance. Experience the private dining area or alfresco seating for a memorable meal.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  2,660 件のレビュー

トリップアドバイザーの評価  4.5/5  5,310 件のレビュー

Breakfast buffet

トリップアドバイザーの評価 3.0/5

Gautam_mehta33 トリップアドバイザー認証口コミ

The breakfast buffet was just about all-right. The staff was not too helpful. Not all the guests were given equal attention with regards to basic service. The laundry had to be called up even after mentioning the time on the slip. The checkin and checkout time was decently short.

Excellent outstanding

トリップアドバイザーの評価 5.0/5

Alex M トリップアドバイザー認証口コミ

Hotel Novotel New Delhi Aerocity garners praise for its convenient location, with guests appreciating the proximity to the airport and local dining, as well as the area's safety at night. The hotel's amenities, service, and cleanliness receive positive remarks, with particular commendation for the welcoming staff and the spotless maintenance. Excellent service, thanks to Mithun for serving

Terrible Experience at Novotel – Absolutely Unacceptable

トリップアドバイザーの評価 1.0/5

pukumarg トリップアドバイザー認証口コミ

My experience at Novotel was beyond disappointing. From the moment I arrived, the reception staff displayed shocking unprofessionalism. The receptionist argued unnecessarily, contradicting things I never said, and created confusion instead of resolving my concerns. When I requested to speak to the duty manager, he rudely redirected me to the travel desk. Only after I showed him a message from the travel desk advising me to speak to the duty manager did he begrudgingly comply. The back-and-forth was exhausting and completely avoidable if the staff had been competent. I clearly informed them that I would be staying for just 3 hours and needed a quiet room to relax. Despite this, they assigned me a room filled with loud party noise, ruining my brief stay. Even after raising a complaint, I have now been waiting for over half an hour for them to change my room. This level of delay and lack of urgency is disgraceful. Novotel has demonstrated a shocking disregard for guest comfort and time. Their hospitality is far below acceptable standards, and I strongly advise anyone considering staying here to look elsewhere. If you want a relaxing and hassle-free experience, choose Roseate Hotel—they are miles ahead in service and professionalism. Novotel is a complete waste of time and money. Stay away!

Comfortable

トリップアドバイザーの評価 4.0/5

Binz019 ビジネス - トリップアドバイザー認証口コミ

Stayed for a few nights at the end of a long working tour of India and found the hotel to be clean, modern and what is needed. Apart from a few exceptions, the staffing was average and could have been more attentive. However, the room was clean and well kept and public areas well structured. One downside was breakfast, where the staff couldn't keep up with demand and the food pretty average. Overall OK, but expensive for an overall average experience.

Perfect location & the best Masala Dosa

トリップアドバイザーの評価 5.0/5

Angela33ajc ファミリー - トリップアドバイザー認証口コミ

Best location Have stayed here a few times now, the staff are always very friendly and helpful. The airport pick up is also a great service after traveling 13hrs from sydney- however I would like to request that the car was at a closer pick up- as the long walk was extremely long and exhausting after such a long journey. I was delighted to have a room upgrade to a suite. The room was spacious, clean and quiet. Buffet dinner was pleasant with numerous Indian options. I thoroughly enjoyed the buffet breakfast. The best Masala Dosa I’ve ever had. The gentleman preparing was exceptional. All staff were extremely attentive and made sure plates were cleared in a timely manner. Overall I was happy with my stay. However I would like to suggest that the airport transfer from the hotel back to the airport be reduced as the Uber ride was considerably cheaper.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,351 件のレビュー 9.3/10 ロケーション
  • 2,613 件のレビュー 8.3/10 客室
  • 5,033 件のレビュー 8.5/10 サービス
  • 63 件のレビュー 9/10 インターネット
  • 1,195 件のレビュー 8.5/10 清潔さ
  • 821 件のレビュー 6.8/10 快適さ
  • 683 件のレビュー 8.8/10 朝食
  • 161 件のレビュー 9.4/10 プール

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