Novotel New Delhi Aerocity

ملاحظة أراء العملاء (رأي ALL) 4.0/5 2,585 أراء

Novotel New Delhi Aerocity - Image 1
Novotel New Delhi Aerocity - Image 2
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الوصف

خدمات الفندق الإضافية

  • Located in Aerocity, within 3 km radius of IGI Airport

  • Walking distance from Aerocity Metro Station and Worldmark

  • Offers a Multi Cuisine Restaurant and a 24*7 Sports Bar. Access to 4 Restaurants of Pullman.

  • Pet-friendly Hotel* nominal charge applicable

  • In close vicinity to Business Hubs, Entertainment, Clubs, Bars, Restaurants and Shopping Malls

الإقامات المتوفرة لدينا

موقع الفندق

Novotel New Delhi Aerocity

Asset No 2, Aerocity Hospitality District, IGI Airport New Delhi
110037 NEW DELHI
India

نظام تحديد المواقع العالمي (GPS):28.553492, 77.12324

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

FOOD EXCHANGE

Food Exchange is an all day dining restaurant offering an exceptional culinary experience comprising of Indian, Asian & European flavors coupled with an impeccable ambiance. Experience the private dining area or alfresco seating for a memorable meal.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.0/5  2,585 أراء

تقييم TripAdvisor  4.5/5  5,323 أراء

Humiliating Experience

ملاحظة Tripadvisor 1.0/5

Stay30336387877 تقييم TripAdvisor المعتمد

am writing this in to explain the utmost humiliating treatment metted out at so called 5 * Property Novotel Delhi Aerocity. I walked into Novotel after a tiring business day at around 11:15 PM to find myself experiencing an absolutely humiliating Experience by the unprofessional team at Novotel. I hadn't made a prior reservation due to adhoc travel. I made an over the counter booking through one of your booking partners. Such was the service that my bag was kept unattended after it was taken for scanning at the security and had to fetch it myself after searching and locating it near the gate. Neither was offered water let alone a welcome drink. As was tired didn't make a fuss and asked the front office rep for some water. It was fine as I wasn't pre booked. I ordered room service and experienced something which haven't encountered ever to pay upfront for in room dining . Upon asking the room service guy to put it under the room he said you will have to first pay. It was absolutely humiliating and should not have happen with anyone. I wasn't asked for a deposit or my card which wasn't my responsibility. I did sent Cash as deposit through the room service guy later on. Trust me you guys should stop mistreating customers for something that is not the customers responsibility. I'm sure to never check in any Accor Property henceforth plus am sharing this experience on all hospitality portals so that people don't get this horrible treatment . Abhishek Mishra

Great customer service

ملاحظة Tripadvisor 5.0/5

Jeffrey K تقييم TripAdvisor المعتمد

Vijay was extremely helpful!. He assume with getting the proper internet connection for the wi-fi…………………………………………………………………………………………………………………………………………………………….,,,.,,,,,,,,,,,,,,,,,,,,,…………………………………………………………………………………………

Reservation cancelled at arrival and security deposite from credit card not removed !

ملاحظة Tripadvisor 2.0/5

Rainer B تقييم TripAdvisor المعتمد

At arrival we got the message that the confirmed room is not available and the reservation cancelled - after 30 minutes we got a room. The room rate is absolutely to high for the level you get. After check out the security deposite ( more than 1400€) is still booked on my credit card . After e-mail to the hotel no answer. There is something going wrong at this hotel !!!

Pretty ordinary for a Novotel

ملاحظة Tripadvisor 3.0/5

Parrallax تقييم TripAdvisor المعتمد

Good things first - staff were good and very courteous and helpful. The rest is pretty ordinary for a Novotel. The room were small, though clean, the decor is dull, the garden is unkempt, the restaurant decor is uninspiring. Food in the restaurant is OK, I have had better breakfasts in Ibis! The hotel is connected to Pullman and a flurry of construction and business functions setup activities are happening making it busy and noisy. There were construction staff without identifying vests walking through the corridors back-and-forth staring at us each time until I had to stare back - entry into these areas should be strictly managed. All doors from outside had scratch marks and really the decor lacked local touch. Ok for a transit stay to catch a flight or after a long one, but that's about it.

Great location

ملاحظة Tripadvisor 5.0/5

Z5326QZcarolineg تقييم TripAdvisor المعتمد

The location is located near the airport, but the concierge desk will arrange for a day tour with their affiliation with the taxi company. So you're assured a safety ride with a trusted driver. The food was terrific. The rooms were very clean. My attendant was moron. She was very nice and gracious

بالاشتراك مع TripAdvisor

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  • 646 أراء 8.9/10 الإفطار

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