Sofitel Dubai Downtown 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 3.183 görüş

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Açıklama

Otel ekstraları

  • Ayrıcalıklı ve merkezi konum

  • Dubai Alışveriş Merkezi'ne kısa bir yürüyüş mesafesindedir

  • Görkemli tasarım ve olağanüstü konfor

  • Şık restoranlar ve lounge'lar

  • Size özel olarak hazırlanmış etkinliğiniz

Konaklama olanaklarımız

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Otelin konumu

Sofitel Dubai Downtown

Sheikh Zayed Road, Downtown Dubai
126272 DUBAI
Birleşik Arap Emirlikleri

GPS:25.200693, 55.269153

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  3.183 görüş

TripAdvisor Derecesi  4.5/5  7.619 görüş

2023 mükemmeliyet sertifikası

Lovely hotel and housekeeping service

Tripadvisor puanı 5.0/5

Roy M TripAdvisor onaylı yorum

We enjoyed our stay at Sofitel again. This time special thanks to Housekeeping service in the person of Shashi on the 23th floor! Thanks for the warm stay. Because Tripadvisor forces me to write at least 200 signs, I say it again: Thanks for the great stay!

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had a pleasant time at our hotel and that Shashi was warm and friendly as well provided exceptional service throughout your stay. We are excited to have the opportunity to welcome you back in future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Good hotel with great staff

Tripadvisor puanı 5.0/5

Joseph Y TripAdvisor onaylı yorum

I would like to express my deepest appreciation for the exceptional kindness and outstanding service that Mr. Kerolos and the reservation team at Sofitel Dubai extended to me during a recent hotel booking. Due to the unexpected heavy rainfall and unsettling situation in Dubai, I found myself in a difficult position with my hotel reservation. However, it was through Mr. Kerolos' commendable efforts that I was granted a free cancellation, ultimately resolving the issue. The dedication and commitment to customer satisfaction displayed by Mr. Kerolos and the team has left a lasting impression on me. It is clear that Sofitel Dubai prioritizes the well-being and satisfaction of its guests, going above and beyond to accommodate their needs, even in challenging circumstances. The positive experience has solidified Sofitel Dubai as my top choice for future visits to the city.

Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear that Kerolos and our reservation team were able to assist you during a challenging situation with your hotel booking. At Sofitel Dubai Downtown, we prioritize the well-being and satisfaction of our guests, and it's heartening to know that our dedication to customer satisfaction has left a positive impression on you. We understand that unexpected situations can arise, and we are committed to providing exceptional service to ensure that our guests have a comfortable and memorable stay. We appreciate your kind words and are thrilled to be your top choice for future visits to the city. We look forward to welcoming you back to Sofitel Dubai Downtown and exceeding your expectations once again. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Great recommendation

Tripadvisor puanı 5.0/5

Explorer53634132690 TripAdvisor onaylı yorum

Amazing hotel!! Perfect fun for every person and family! Excellent facilities for children and the whole family, the hotel is very clean, the dining room is perfect and the staff is amazing!! I must mention and praise the receptionist Ravi who was amazing, very helpful and, kinfful, helped us in all things!

Dear Valued Guest, Thank you for your fantastic review! We're thrilled to hear that you had an amazing experience at our hotel and that you found our facilities perfect for every member of your family. It's wonderful to know that our 'Heartists' provided you with excellent service and assistance throughout your stay. We'll be sure to pass along your kind words to our team. Looking forward to welcoming you back soon! Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Great help from Lamia who checked us in when we were stranded

Tripadvisor puanı 5.0/5

Hassen I TripAdvisor onaylı yorum

Lovely hotel, friendly staff. A big shout out to Lamia who checked us in. Helped us exceptionally well. One of the best hotel service I received at check in world wide. We were stranded after our flights got cancelled and had no where to go. She amended our later booking so we could check in when we arrived

Dear Valued Guest, Thank you for your glowing review! We're delighted to hear that Lamiaa provided you with exceptional service during check-in, especially during a challenging time. We're glad we could assist you when your flights were cancelled. We'll be sure to pass along your kind words to Lamiaa and the rest of our team. Looking forward to welcoming you back soon! Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Relaxing and productive

Tripadvisor puanı 5.0/5

Brian S TripAdvisor onaylı yorum

Specious and comfortable rooms. Always got plenty of water and coffee form the housekeeping staff. Both the front desk and housekeeping staff seemed very welcoming and approachable. The location of the hotel is good 10min walk to Dubai Mall and a convenient store right around the corner.

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had a pleasant time at our hotel. We are excited to have the opportunity to welcome you back in future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.716 görüş 9.6/10 Konum
  • 2.068 görüş 8.7/10 Oda
  • 3.226 görüş 9.3/10 Hizmet
  • 33 görüş 4.6/10 Wifi
  • 1.008 görüş 9.4/10 Kahvaltı
  • 882 görüş 8.2/10 Konfor
  • 668 görüş 9/10 Hijyen
  • 625 görüş 9.1/10 Otel Ambiyansı

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