Novotel Окленд Аэропорт 4,5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 11 232

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Описание

Особенности отеля

  • Возможно размещение днем с 6:00 до 15:00. Время выезда можно продлить за доп. плату.

  • WIFI, большая рабочая зона, док-станция для iPod®, ЖК-ТВ

  • В ресторане Square круглосуточно подаются блюда и напитки

  • Имеется современный фитнес-центр

  • Автостоянка на территории аэропорта

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Расположение отеля

Novotel Окленд Аэропорт

Auckland International Airport, Ray Emery drive, P.O.BOX 53163 Auckland Airport
2022 ОКЛЕНД
Новая Зеландия

GPS:-37.003947, 174.783543

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

THIRTEEN50 Bistro & Bar

THIRTEEN50 Bistro & Bar - это современное бистро с элементами новозеландской кухни. Блюда местной кухни из свежих продуктов, новозеландские вина, пиво и коктейльная карта. Завтрак - шведский стол, обед и ужин à la carte.

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Рейтинг ALL  4.5/5  Отзывов: 11 232

Рейтинг TripAdvisor  4.5/5  Отзывов: 5 561

Сертификат качества 2023

Great place to stay a walk to the airport check in!

Примечание: Tripadvisor 5.0/5

LIsa A Couples - Реальные отзывы TripAdvisor

Excellent Find! Convenient and Comfortable! This hotel is literally across a crosswalk from Departure/Arrival desks! The restaurant/Bar was full service, excellent choices and reasonable prices. The room was clean, quiet, room with a nice tea/coffee service in the room and frig with extras. Nice firm but soft bed!! The check in was superb. The hotel manager met us, provided tea as we waited for our room and worked at the Computer counters while others sat in couches and there is a play area for the little tots. All in all a great find!

Kia Ora - Dear Lisa, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It was a pleasure meeting you and your family and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Convenient when arriving at the international terminal

Примечание: Tripadvisor 4.0/5

Mark_Bath_UK Реальные отзывы TripAdvisor

No issues with the room which was clean and comfortable and typically corporate in appearance. The bed was restful and the room, quiet. Check in and out was smooth with friendly staff on the front desk. The hotel's single restaurant called "Thirteen50 Bistro & Bar" was hit and miss and very expensive. The breakfast buffet was fine but there is then just one limited menu for the rest of the day. We ate lunch there and they made a mess of the order, bringing a starter and a main rather than the two mains that we had ordered. So, this hotel is very convenient being a couple of minutes walk from international arrivals but not so great for food.

Kia Ora - Good evening, Thank you for your comments received regarding your stay and we apologise that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues concerned with our Food & Beverage Manager to prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will allow us the opportunity to serve you better in future. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Great late stay after flight

Примечание: Tripadvisor 5.0/5

Hi-there-all Реальные отзывы TripAdvisor

We arrived 12:30 in the morning after a late flight. Room was spacious on the top floor overlooking the airport.. Breakfast buffet was average as you would expect but there was a good selection of food. The price was reasonable as well for the room.

Kia Ora - Good evening Hi-there-all, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Super quality room

Примечание: Tripadvisor 5.0/5

familytravel4x4 Couples - Реальные отзывы TripAdvisor

Excellent, standard room. Very clean with good quality fittings and a very nice shower room. Very quiet, no plane noise at all. Super comfy bed. Highly recommend the hotel for an overnight stay. The evening meal was also excellent (worth booking in advance) and the breakfast was of high quality with lots of choice.

Kia Ora familytravel4x4, Thank you for sharing your experience regarding your recent stay at Our Place. We really appreciate your kind words of encouragement. It is so pleasing to know that when our guests leave us, we have made a long lasting impression by delivering our unique, friendly Aotearoa New Zealand hospitality. I will ensure this feedback is circulated to all our departments and we look forward to being of service to you again in future. Kind regards, Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Disappointed

Примечание: Tripadvisor 2.0/5

OnAir34604669522 Реальные отзывы TripAdvisor

having decided to park at the airport for our overseas trip we decided to treat ourselves to a night at the Novotel. we also booked a meal time. we arrived for our meal and after having some bread we waited and we waited for our main course. other people entering the restaurant were receiving their meals. on questioning the waitress we were told the place was busy and we would have to wait at least 10 to 15mins. I had ordered the Sunday the roast so surely that should have been to hand and my husband had ordered pasta. as we got fed up of waiting we told her we would just forget about our meal. no one else working at the place came to apologize to us. we then went our room very unhappy and hungry. the following morning on our early check no one asked if we had had a good stay what I can say is that we were very disappointed and will be going back to using Jet Park next holiday .

Kia Ora - Good morning OnAir34604669522, Thank you for your comments received regarding your stay and we apologise that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. I wish to investigate this matter further please and would appreciate your assistance if you can you please confirm the name on your reservation and the date/s of your stay - please email me at sago.feagaiga@accor.com. Please rest assured that I will take the appropriate measures to address the issues concerned with our Executive Chef and Food & Beverage Manager to prevent future occurrence. I look forward to your response. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

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Другие интернет-пользователи оценили наш отель

  • 3 939 Отзывов 9.3/10 Расположение
  • 5 501 Отзывов 8.7/10 Номер
  • 5 452 Отзывов 8.2/10 Сервис
  • 63 Отзывов 7.2/10 Интернет
  • 2 621 Отзывов 8.6/10 Комфорт
  • 2 390 Отзывов 6.1/10 Еда
  • 1 374 Отзывов 9/10 Чистота
  • 1 025 Отзывов 4/10 Соотношение цены и качества

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