美憬阁拉罗谢尔大露台水疗酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 2,779 评论

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Avenue de la Falaise, 17340 沙特拉永普拉日, 法国

描述

酒店其他优惠

  • 纵享纯自然悠闲时光

  • 在 NUXE 水疗中心享受彻底的放松

  • 美食餐厅和热情友好的服务

  • 园林公园，可欣赏全景海景

  • 免费私人停车场，提供 4 个收费充电桩

我们的客房

酒店位置

美憬阁拉罗谢尔大露台水疗酒店

Avenue de la Falaise
17340 沙特拉永普拉日
法国

GPS:46.058028, -1.087864

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  2,779 评论

TripAdvisor 评级  4.5/5  1,086 评论

卓越奖 2025

For the beach location only

Tripadvisor 评级 3.0/5

kmiotekc Couples - 经 TripAdvisor 认证的评论

The place is really nice on the beach but some kilometers from La Rochelle. Rooms are small and lack charm. The breakfast is very varied and good. The restaurant is very expensive for what it is, they even struggled to serve decent pasta. Overrated.

Lovely beach location for walks

Tripadvisor 评级 4.0/5

JackieBLondon 经 TripAdvisor 认证的评论

Firstly, it must be said that this very nice hotel is not actually IN La Rochelle. It is about a twenty minute drive away, which could be a nuisance if you don't have a car. However, the location is lovely. Set on a wide beach in a quiet residential area, it is perfect for anyone who does not want to be in a bustling city. There is a large restaurant and bar as well as ample off-road parking. The staff are extremely helpful too. Our room was nice although the bathroom was a little small for two adults but was clean and functional.

Dear Jackie, Many thanks for your feedback about your recent stay at La Grande Terrasse - MGallery! We are glad to read you have enjoyed your stay at the upmost and we look forward to seeing you again in a near future! Best regards, Paul Director of Rooms

Ok as a stop over

Tripadvisor 评级 3.0/5

mingachimp 经 TripAdvisor 认证的评论

Tiny room and warm, only water and hot drinks in room no snacks etc Toilet is tiny hard to get in shower is nice but hand wand is a trickle Thallasos is a 5 min walk over a road spa in hotel was packed and too busy to use . Sunny day no outdoor pool was a great shame Food was small avoid the Andullette sausage it had a strong smell and I could not eat it only for the very brave View is the best thing about this hotel as you get to see the sunset !

Dear Madame, dear Sir, Thank you very much for your feedback about your recent visit at La Grande Terrasse! We are deeply sorry to read about your experience among us. As we always like to say, we encourage our guests to give us their feedback. It is very important you share this with us, tough we do not have any record of your feedback regretfully at the front desk during your stay. Your comments have been passed on and discussed internally in order to improve our facilities access and services. Sincerely, Paul Director of Rooms

Super for adults, less so for younger children

Tripadvisor 评级 3.0/5

Lucy R 经 TripAdvisor 认证的评论

Overall this is a lovely hotel - I’m still here - but it’s definitely not suitable for children and there are some serious communication issues outside of any language barriers. On the plus side, reading previous reviews I have found my room to be a good size and very clean. I did ask for a pretty view and was told they’d do their best to accommodate this, but I have no view (see below) I don’t really mind about this, but I would have expected them to let me know, and I do mind about the following issues: Once you have booked and are very close to leaving you receive a mail saying kids can’t use much of the pool - only a very small part without water jets. They can use the pool over the road but only between 18hrs and 19:30 hrs. I thought this would be fine as I expected to be swimming in the sea during the day. I wrote and asked if we could easily walk to the beach to swim or if I should hire a car? Also if there were places to eat and drink within walking distance. I wrote three times but never had a reply. Unfortunately, even though you can walk to the beach you can’t really swim in the day because of the tides. You can swim early in the morning or late in the evening - just when kids can use the pool here! I brought this up and was asked if I expected them to send the timetable of the tides to all their customers? because they don’t do that! No, I don’t expect that, but I do expect a reply having sent three emails, and perhaps some local knowledge here. I’ve been told no one has ever had this problem before - it’s the first time someone has been surprised they can’t swim in the sea in the day! (Not quite true, reading the reviews) Previous reviews have mentioned issues with the restaurant, and indeed, it’s very expensive! A croque Monsieur is €21! Now that’s ok for a really good hotel, but the rest of the service and customer care doesn’t match up to this. The restaurant is completely closed at 2pm - I’m sure I should’ve known this, but I didn’t and I had a treatment which then meant it was too late for anything at the restaurant. I’m fine with that but not my little girl! She was quite hungry and not a happy bunny by the time we walked to a restaurant on the beach! I should mention we were offered smoked fish or pâté and got a bit of a judgy look when I confessed she didn’t like that! The hotel over the road is an Ibis and they tell you slightly different things - you’re only allowed in the outdoor pool if you’re a customer there for example, but I was told by this (Accor hotel) I could go there. Staff in the restaurant there again really lovely but very young! Served me a glass of totally flat champagne and I had to get my own cutlery! All this aside, the spa is lovely and I had a really good facial, the staff are really nice and helpful, and I’d return with another adult for the fabulous treatments and a much shorter stay. This is the perfect place for a short stay with adults to enjoy the thalasso therapies. It’s just not really a family place - or for younger kids under 16 or those wanting more of a beach-in-the-day holiday!

Mixed feelings

Tripadvisor 评级 3.0/5

chantal v 经 TripAdvisor 认证的评论

The best thing about this hotel is the reception staff. They are all equally friendly and welcoming. Especially Betty deserves praise. As does the concierge who greeted us when we arrived and left (I don't know his name). Aside from a brilliant reception team however, the other staff is not at all friendly or professional. I could sum up a list of incidents that left me speechless during my 6 night stay but in summary I can state that they say 'non' before you ask your question and if they do happen to say they'll do something, they simply don't follow through. Like promising to come open the umbrella in the garden when it was 35°C and my 80 year old mum wanted some shade but never showing up. Or telling us we were on the waiting list for the restaurant and then forgetting about us for 1.5hrs. I could go on. But let's move on to the hotel itself. The rooms are very small. They are comfortable in that they have all the facilities you need and a brilliant shower I should add. Housekeeping could do a better job (we are back to staff...) as I had a nosebleed and so some drops of blood were leaked on the bedsheets but they were never replaced. Anyway, the rooms are small but well appointed. The hotel is not on the beach. It's a 5 min drive from the lovely beach on Châtelaillon-plage where we rented loungers most days. In the garden of the hotel there are loungers too but they are placed in gravel, not sand. The garden is not on the beach or the sea. The garden is beautiful and very well maintained. As is the pool area. There is ample parking and it is free of charge. We had a nice stay, relaxing and comfortable. As a diamond accor member I am used to being treated like a VIP but this hotel did nothing to make me feel special. Apart from the upgrade Betty arranged. Back to Betty, she is the reason I would return to the hotel. There are also lots of reasons why I wouldn't

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其他网络用户评价我们的酒店

  • 496 评论 9.5/10 位置
  • 854 评论 8/10 房间
  • 1,527 评论 9.3/10 服务
  • 7 评论 2.4/10 上网
  • 535 评论 9.3/10 运动休闲
  • 367 评论 9.7/10 氛围
  • 295 评论 9/10 早餐
  • 176 评论 8.7/10 清洁度

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