Stayed at the hotel before, and was very pleased with all aspects, room, parking, breakfast, snacks. When we arrived, we were able to park in the secure garage and walk into St Malo. The room was very good, we had our Grandson with us, and the sleeping arrangements were great, We went down to reception and ordered a snack and this was served very proficiently by the staff. Tea and coffee was plentiful. The breakfast was excellent, with lots of choice. We would book again.

We stayed here before boarding the ferry, it couldn't be closer! However we were pleasantly surprised by the hotel's location having previously stayed around the old port - Saint-Servan is worth a look, good local restaurants. The hotel has an excellent underground car park (13 euros). Covid hygiene measures were very good. The Reception staff were very friendly and helpful. The rooms were fairly standard IBIS but there is a nice breakfast area where you can also buy a drink during the day and it was quiet at night. There is no restaurant but the hotel was helpful in recommending nearby places to eat. The only problem was the online check-in, which I had done so that we could leave very early without checking out. I received an email confirmation and a pre-authorisation was taken, I even got a fast checkout invoice emailed, but when we were about to drive off I had a call to say the system wasn't working so I had to go back and pay manually. I think it must be the Accor system as I had the same problem at an earlier hotel.

Friendly Reception staff. Accommodation was clean but rather small in size. However, no lunch or dinner was available and there were no English TV Channels - unlike IBIS La Madeleine. The Continental Breakfast was adequate but it was a great pity there were no toasts or boiled eggs. A charge of Euros 13.00 for underground parking was, in my view, excessive. A great bonus was for the hotel to keep our Freezer Bag overnight.

Not a bad hotel for a night or two. The staff were very friendly and helpful. The hotel is walking distance to a number of restaurants and a nearby Carrefour City should need a few last minute goodies if you are returning to the UK. The hotel room was very hot and with no air con I open a window to breath. Unfortunately, my room overlooked the road out of the front so the noise of the traffic was quite disturbing, the other problem was the smokers stood under my 1st floor window so the smell would waft into the bedroom. Breakfast was acceptable, nothing to write home about but as I had a morning ferry home it didn’t matter too much. Parking is available in the underground car park at a cost but very useful as little free parking near the hotel. As mentioned, great for one night but would ask for a room facing the rear.

Good: Great for an early morning ferry. Underground car park (payable) was most helpful. Staff very helpful. Rooms good if a bit too hot. (no air con) Negatives: Some mould in the shower. Expensive for what it is. Annoyed: I booked a flexible bed and breakfast rate. When I arrived I was informed that early breakfast was not available, so I said I wouldn't need the breakfast and assumed I would not be charged for that. After I had left I checked the bill to find that I had been charged for breakfast.