ibis budget Saint Malo Centre 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 857 件のレビュー

ベストレートをお約束
ibis budget Saint Malo Centre - Image 1
ibis budget Saint Malo Centre - Image 2
ibis budget Saint Malo Centre - Image 3
ibis budget Saint Malo Centre - Image 4
138-140 BOULEVARD DES TALARDS, 35400 SAINT MALO, フランス

説明

ホテルのその他の情報

  • Family and communicating rooms

  • Downtown area

  • Close to train station, 15 minutes walk

  • Snacks and catering 24 hours a day

  • Our team welcomes guests 24 hours a day

当ホテルの客室

ホテル所在地

ibis budget Saint Malo Centre

138-140 BOULEVARD DES TALARDS
35400 SAINT MALO
フランス

GPS:48.638277, -2.009403

電話番号
ファックス +33 2 99 81 79 10

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙
建物付近
  • 駐車場

3 朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  857 件のレビュー

トリップアドバイザーの評価  3.6/5  1,057 件のレビュー

Beware of a dodgy website booking experience and a total lack of any reasonable customer service.

トリップアドバイザーの評価 1.0/5

George H トリップアドバイザー認証口コミ

We didn't get as far as staying here, why? It's the online booking system which kept switching dates during the booking process. We tried booking for 17th September but the system somehow switched it to the 15th December! I called the hotel who said 'no worries, just cancel it and re-book for the correct date and Accor will see it is cancelled on the same day and will make a refund.' We did so and of course the refund never came and despite complaining to Accor they refused as it was a non changeable booking. So, we then made the new booking which appeared to be for 17th September. We then arrived at the hotel to be told the booking was not on the system, after a search they found it was booked for the 17th December! The website booking system again! Hotel staff said they would not let us stay without paying twice and we could take it up with Accor. Following the horrendous lack of customer service, we found a much better hotel just around the corner and at a much better price.

Dear George H, We thank you for taking the time to share your experience. We are sincerely sorry to hear about the difficulties encountered during your online reservation. Regarding your situation with the booking system and the confusion of dates, we understand how frustrating it can be. And that is why we encourage our guests to be vigilant about the choice of booking dates and the type of offer chosen, in order to limit errors and frustrations. We are also sorry to hear that you were not satisfied with the welcome received upon your arrival. This does not meet our service standards, and we will discuss it with our team. Sincerely, The team at the Ibis Budget hotel in Saint Malo

The most depressing hotel to stay

トリップアドバイザーの評価 1.0/5

Dreamer671021 トリップアドバイザー認証口コミ

Staying at the Ibis budget basic is a dreadful experience. The hotel is only fit for a base, sufferable if you just need a bed for the night. Unfortunately, I stay here for business purposes and it’s the most depressing environment you can be. Staff are rude, don’t expect much conversation or even acknowledgement . There’s nowhere to sit/read a book despite the hotel having a large breakfast room which is out of bounds to all guests past breakfast. That leaves a pokey table in the depressing reception area that is filled with silence and gloom. The breakfast is basic and minimal, expect to have stale bread for toast and the fruit is not up to scratch, anppears inedible with their brown limp appearance. Only two small cans of Heineken are allowed at any given time. No English television channels, if you don’t wish to go out and about especially if you need to relax or the weather isn’t good on the day, then you sit looking at four walls with grey curtains. Given the option, the basic gloomy shell doesn’t even deserve a 1 star rating. Avoid, they don’t deserve the business.

Hello, Thank you for taking the time to share your comments regarding your stay with us. We sincerely regret that your experience did not meet your expectations. Your feedback is very important to us, as it helps us clearly identify the points on which we need to make progress. We regret that the general atmosphere of the establishment, the availability of our common areas as well as the quality of the breakfast did not meet your needs. This is absolutely not the experience we wish to offer our guests, whether for a business or leisure stay. We are also sorry that the reception was not up to par. Courtesy and attention are priorities for our team, and your comment will be forwarded so that corrective actions can be implemented. Wishing you a good continuation Sincerely, Reception

Easy stop over for St Malo ferry

トリップアドバイザーの評価 3.0/5

N7609LYianc Couples - トリップアドバイザー認証口コミ

Easy place to stop near to the St Malo ferry. Limited parking outside hotel and on street. Breakfast was good with plenty of choice available from the buffet, and started from 5 am to catch an early ferry. Would recommend rather than staying intra muros if not visiting.

Taking ‘Budget’ to the extreme except in price

トリップアドバイザーの評価 3.0/5

jays764 ファミリー - トリップアドバイザー認証口コミ

Generally our experience was good. The staff were friendly and helpful. The building and room was clean. The breakfast was reasonable. I just found that for the price we paid, it could have been better. It felt like the hotel was trying to take the namesake ‘budget’ to the extreme but at nearly 200 euro’s the cost was not budget. The nice touches are missing. No shampoo or body wash, no floor towel, only one pillow each, basic decor, no control on the room ventilation (on -off only), no hot drinks in the room. The parking situation on arrival, as a family with small children after a long drive is stressful! Not being able to park directly outside the hotel as it was too busy. The kids needed the toilet and we needed to unload. Being told we needed to pay more if we wanted a parking space. If I’m in the area again I would look for another hotel that had dedicated parking at these prices.

Expensive microwaved meal

トリップアドバイザーの評価 2.0/5

332philipb トリップアドバイザー認証口コミ

We have stayed in dozens of Ibis hotels and realise they are for the budget traveller. The hotel itself was just the usual, but because we arrived reasonably late on a Sunday evening, with nothing much open around we decided to order our meal for the evening at reception. I ordered soup to start, with chicken curry for main course. My wife ordered the mouzacca. The young lady on reception disappeared and we sat down. We waited an hour and my wife went back to reception to ask what was going on. The girl said she had put the tray on the counter half hour ago. It was in jars and had been microwaved. She microwaved it all again and brought them back. We were so shocked at paying €6 for soup in a jar and €16 each for our main courses in a jar. Unbelievable. Please please do not fall for this one. Burger king is around the corner and would be better value.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 661 件のレビュー 7.2/10 ロケーション
  • 942 件のレビュー 5.8/10 客室
  • 668 件のレビュー 8.8/10 サービス
  • 7 件のレビュー 4.2/10 インターネット
  • 489 件のレビュー 8.8/10 朝食
  • 363 件のレビュー 7.3/10 清潔さ

Powered by Trustyou

周辺の他の施設

サンマロのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。