波尔多中心火车站圣让美居酒店 4 星

客户意见评级 4.3/5 4,484 评论

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酒店其他优惠

  • 室内私人停车场

  • 150 平方米(1615 平方英尺)的会议场所,拥有良好的自然采光

  • 搭乘有轨电车 20 分钟可达会议中心

  • 搭乘有轨电车 10 分钟可达葡萄酒城

  • 搭乘有轨电车 3 站路可达交易所广场

酒店及周边服务

从 12h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 可携带宠物 付费服务
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房 付费服务
  • 干洗/熨烫
餐饮
  • 早餐 付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
商务服务
  • 4 会议室
  • Web Corner on a Mac
  • 提供复印/打印服务

酒店位置

波尔多中心火车站圣让美居酒店

28-30 rue Tauzia
33800 波尔多
法国

电话: +33556922121

传真: (+33)5/56910806

从 12h00 办理登记入住手续

从 12h00 办理退房手续

  • . :  16/17 PEYRONNET

  • . :  C TAUZIA

  • 乘飞机

    MERIGNAC 达到 10公里 / 6.21 英里

  • 乘火车

    Bordeaux Merignac 达到 0.25公里 / 0.16 英里

  • 乘火车

    SAINT JEAN 达到 0.25公里 / 0.16 英里

GPS :44.829845, -0.559565

我们的客房

标准房配备一张特大床或两张单人床,都布置时尚,提供相同级别的舒适和服务范围。

经典房,配备 1 张双人床

无障碍房间
  • 最多人数: 3
  • 面积: 从 20 / 215 sq ft
  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

高级房,配备 1 张双人床

  • 最多人数: 3
  • 面积: 从 20 / 215 sq ft
  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

尊享房,带露台,配备 1 张双人床

  • 最多人数: 3
  • 面积: 从 20 / 215 sq ft
  • 大部分的住宿: 露台 *

视情况而定

  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

健康的尊享房,配备 1 张特大床和露台

  • 最多人数: 3
  • 面积: 从 25 / 269 sq ft
  • 大部分的住宿: 露台 *

视情况而定

  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

经典房 - 2 张单人床

  • 最多人数: 3
  • 面积: 从 20 / 215 sq ft
  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

酒店餐厅和酒吧

LA GARE DES SENS

美食类型: 法式

我们提供一道菜、两道菜或三道菜的商务午餐。晚餐我们的大厨将通过丰富的菜单向您介绍该地区的所有美食,并提供多种顶级葡萄酒。

  • 周一 -
  • 周二 -
  • 周三 -
  • 周四 -
  • 周五 -
  • 周六 关闭
  • 周日 关闭

BAR

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:4

  • 最大面积:105 平方米

  • 最大容量:90 个人

  • 最大宴会容量:18 个人

了解更多信息


波尔多中心火车站圣让美居酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.3/5

4,484 评论

tripadvisor

TripAdvisor 评级 3.5/5

964 评论

非常满意

客户意见评级 5.0/5

Rose D. 商务住宿 - 23/09/2019 所有已确认评论

预订部反馈及时,酒店安排合理,整体入住体验满分。

对于付款结算方式,很不理解。

客户意见评级 3.0/5

彭. 商务住宿 - 06/08/2019 所有已确认评论

酒店的位置,卫生条件都不错,但是前台接待,付款机制有问题。在网站上预定成功未付定金,现场办理入住为什么还要交reservation fees预定金?直接付房费和押金不就好了?从退房到现在,回国都7天了,刷的两笔款还没有退到我的信用卡账户上。酒店方面跟我说这是刷的预授权,是预定金,但是我接受到的信息是消费金,不是预授权,而且客人都到酒店了,为什么还要刷这个预定金?跟booking网站还有酒店交涉过几次,都没有效果,只让等待。

一般

客户意见评级 3.5/5

Lifengling 情侣住宿 - 24/10/2018 所有已确认评论

标准化,不多一分,不减一分

No AC even at 27 c degrees!

Tripadvisor 评级 3.0/5

corleone2001 Family - 19/10/2018 经 TripAdvisor 认证的评论

The hotel is fine, but the day was about 27 degrees celsium, and they didn´t allow to turn on the Air Conditioning! We had to sleep with the window opened and with outside noise! I really don´t understand that policy!

Dear Mr Andre W, Thank you for taking the time to tell us about your experience. I am sorry that you encountered issues with the AC, please allow me to express my sincerest apologies. We everyday try to adapt hotel's temperature for our guest's comfort. We appreciate you sharing your concerns and it's our hope that you will give us the opportunity to better serve you in the near Bordeaux future. Sincerely, The Front Desk Team

Hotel on tram route

Tripadvisor 评级 5.0/5

JohnNR4 Couples - 05/09/2018 经 TripAdvisor 认证的评论

A short walk from Bordeaux St Jean station and with a tram stop a few metres away. Very friendly and helpful staff. A pleasant restaurant with out door tables and good food. An extensive range of food for breakfast.

Dear Guests, we all would like to thank you for your overall very positive feedback. We are very pleased to hear that you did enjoy your stay with us. We look forward to welcoming you again at the Mercure Bordeaux Gare saint Jean in beautiful Bordeaux. Best Regards The Reception

比较满意

客户意见评级 4.0/5

Farmer502 商务住宿 - 14/08/2018 所有已确认评论

由于是法国的假期,因此,会与平时的服务有点慢,总体服务还是比较满意.

A bit renovated room, but dirty. Caridors are old and not maintained

Tripadvisor 评级 3.0/5

igalst Couples - 28/06/2018 经 TripAdvisor 认证的评论

The room seem to be renovated recently, but still was dirty and we've found someone else's hair in multiple places. The caridors or other areas of the hotel are old and not maintained. For example, someone else let's a few glasses outside of their room's door. We've spotted them in mid-day, and they were left there until the morning.

Good hotel for visiting Bordeaux for a short break

Tripadvisor 评级 4.0/5

Richard S Couples - 30/05/2018 经 TripAdvisor 认证的评论

This is a nice hotel with excellent links via the tramway into the centre of Bordeaux. It is also within walking distance so would suit most people. Staff were friendly and helpful and the Deluxe room was a good size and nice and clean. Would happily recommend it.

Dear Mr Richard S, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre Gare Saint-Jean. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to see you again Mrs Bouyer carine Hotel Manager

Convenient for Bordeaux station

Tripadvisor 评级 4.0/5

Jaime E Business - 08/12/2017 经 TripAdvisor 认证的评论

Close to Saint Jean railway station, but not NEXT to it. Count on a 5-minute walk to reach it. On the other hand, the hotel is situated in a quite area. Staff is attentive and helpful. The rooms are spacious but need renovation.

Excellent location, good room

Tripadvisor 评级 4.0/5

Adam G Couples - 02/11/2017 经 TripAdvisor 认证的评论

The hotel is just outside the city centre, which makes its significantly quieter than some of the hotels closer to the old town. The hotel is an easy tram ride or walk from the Bordeaux St. jean train station or into the city centre, The tram only costs 1.50 Euro and runs every couple of minutes so you never need to wait for long. There is plenty of space if you have big bags. We stayed in a terrace room which was well appointed and spacious. The terrace overlooked an inner courtyard of some trees and a vegetable garden, The terrace was a lovely place to sit and relax. The only downside was people could smoke on the terrace. As non-smokers this was a significant detraction of our ability to use and enjoy the space or have fresh air come in from the door. Although we know smoking laws a much more relaxed in Europe than Australia it really does detract from the enjoyment of the space. The bed and pillows were extremely comfortable and the room was very quiet. We went outside of tourist season and although the hotel appeared to be more suited for French business travelers, we found the staff to be very friendly and welcoming, which was very pleasing, We would recommend the hotel to anyone who wants to have easy access to the train station and the city center and those who enjoy a comfortable bead and sleep.

Expect a bit more from a Mercure

Tripadvisor 评级 3.0/5

Florent E Solo travel - 09/08/2017 经 TripAdvisor 认证的评论

Plus: the location is good along the tramway and 500 meters from the railway station, the hotel is clean and the decoration is elegant Minus: stairs at the entrance and the elevator is out of service, no AC in the lobby, and the worst is that the restaurant of the hotel is closed on weekend days!

Was good but !!!

Tripadvisor 评级 4.0/5

Mohammed A Solo travel - 19/04/2017 经 TripAdvisor 认证的评论

My stay there was good but noise from other rooms was unbelievable !!! You could hear them knocking on doors or closing those doors strongly !!! Sometimes you can hear them talking ... it locates close to the trains stations ( about 500 meters ) which is good ...

Another comfortable stay

Tripadvisor 评级 4.0/5

Brian K Couples - 11/04/2017 经 TripAdvisor 认证的评论

Three night stay, in comfortable room at the back of the hotel, very quiet. All the staff we encountered were friendly, helpful and professional. Splendid choice for breakfast - all excellent except for the bacon, which was terrible. Disappointed this time to find no fridge in the room, and the hospitality tray in the room was still pathetic - cardboard cups, one miserable milk portion, instant coffee, wooden stirrer - creates a really mean impression. Great pity. (I say this each time we stay, but it makes no difference)

Does not diserve 4 star (barely 3)

Tripadvisor 评级 2.0/5

joachim_joyaux Couples - 29/03/2017 经 TripAdvisor 认证的评论

No glove in batheroom. Small TV. No toilet bowl brush. The supposed king size bed was actualy two very bad quality mattresses which is totally unacceptable when you have paid a supplement for a so called "high quality bedding".

Something Missing!

Tripadvisor 评级 4.0/5

David W Couples - 28/08/2016 经 TripAdvisor 认证的评论

This hotel is wonderfully located with close proximity to the great tram system, and it also has basement parking facilities that are relatively secure. Upon entering the hotel I was struck by the distinctive aroma of new furnishings and carpets and paint! Three immaculately dressed female reception staff were seated behind the counter, and I was attended by one whose English was excellent. Having checked in on line, everything was prepared and I was given the key card and directions on how to reach the room. The room was a pleasant surprise; upon entering it was obvious that air conditioning was installed - and working! This was especially welcome on this day of searing heat and temperatures of around 36 degrees! The bed was huge and the room generally was spacious. Again, the smell of newness. I may be wrong, but this hotel has been refurbished recently. The structure/fabric of the hotel I cannot fault. Now the 'down' side. That evening in the bar area, there was no service at the bar, although eventually a member of staff came forward and took my order. This was not the most pleasing of transactions as the lady in question appeared not to be well versed in the art of customer service. Or maybe it was the heat at the end of a long day. Incidentally, it is not a good idea to leave the cleaning fluid bottle on display on the serving area. The same lady was encountered at breakfast the next morning. Again, the lack of a smile; no welcome - no nothing. Tables were not cleared quickly. Those that had been cleared were not re-laid. Once again, a cleaning fluid bottle was left on display on a table in the restaurant area. This lady and her male colleague gave the overall impression of not enjoying their work. That evening I had a similar experience at the bar, except this time, I gave up waiting and went to my room. Over five days the evening bar experience was the same, except that the last two nights of my stay I decided to approach reception and ask for service. Frankly I don't expect to have to do that in an hotel such as the Mercure. My final morning at breakfast demonstrated that my expectations are not too high, for on this morning the young lady on duty was excellent at her job. Immediately clearing tables; checking that the buffet was kept well supplied; speaking with guests; and actually smiling. She moved with confidence and purpose and generally created a great impression. Well done to her! I will stay there again in spite of this.

客户意见评级 4.0/5

匿名 单人住宿 - 26/06/2016 所有已确认评论

房间因为重新装修过 所以感觉不错(比以前好) 就是打扫卫生的服务员可能没有经过正规培训 早上就开始在过道里大声讲话 很吵!还随意敲客人的房门(她们应该知道客人是否当天离店)早餐这次没有享用 (记得以前很差)不过进餐厅看了一下觉得内容好像有所改善 下次试过后再做评价 以前选择这家酒店 因为从火车站出来步行就能到 真的是非常方便 现在觉得房间也不错 就是服务员能加以培训 就更好了!

Disappointed

Tripadvisor 评级 2.0/5

philip4326 Couples - 16/05/2016 经 TripAdvisor 认证的评论

On arrival was advised that here was no Resturant facilities available in the evening for the whole weekend, this was not advised at time of booking. When allocated room also advised that there was not Air conditioning available at all. At this point advised reception that I would try to obtain alternative accommodation was advised as I had pre paid I would have to submit substantial claim to achieve refund. On our second evening we returned to the hotel to find that there was only one person available for Reception, Parking, Bar duties and Room Service this obviously created a slow service standard the young lady on duty was run off her feet and advised that this was the first time she had been on this shift.

Comfortable stay, friendly and helpful staff

Tripadvisor 评级 4.0/5

Brian K Couples - 27/11/2015 经 TripAdvisor 认证的评论

Our room was modern and comfortable, quite spacious for a city hotel. It was also quiet, being at the back of the hotel. I imagine rooms on the front could be noisy since the trams pass the door. Our only problem was that the heating/air conditioning did not work. They gave us a portable oil-filled radiator. Nice to have small bottle of water each day, but the courtesy tray is unnecessarily mean - paper cups, wooden stirrers, one milk portion per day (for two people), biscuits random - a lost opportunity to make us feel welcome. All the staff we encountered were friendly and helpful. Breakfast was excellent - a buffet with a wide choice and good ingredients. Quite expensive, so best to find an inclusive deal as we did. Appreciated the self-service coffee machines. Hard to spread butter and jam with a pointed steak knife. Like many hotels, cold plates for hot food. We had a car, so the garage beneath the hotel was a great advantage, but quite expensive at £12 per day

Dear Customer, Thank you for choosing our hotel during your stay in Bordeaux, and for taking the time to give us your opinion. We are delighted to see that our rooms, our breakfast and our staff have been with the heights of your expectations. We greatly appreciate your feedback, as they allow us to improve constantly. We apologize for the inconvenience you encountered with our heating system. We have made every effort to resolve this issue since your visit. Thank you once again for your review and we look forward to welcoming you again during your next visit to Bordeaux. Best regards Lamia

Comments on the Mercure Hotel-Gare St. Jean

Tripadvisor 评级 2.0/5

ClarenceM404 Friends getaway - 15/10/2015 经 TripAdvisor 认证的评论

1. Front Desk very good with one exception, a young lady who did not want to hear another complaint, especially about poor Wi-Fi connectivity. 2.The property is in shabby condition. 3. Very slow Wi-Fi

Very Handy to Railway

Tripadvisor 评级 4.0/5

Arnold1004 Solo travel - 10/10/2015 经 TripAdvisor 认证的评论

This is a good hotel if you want to be close to the Gare Saint Jean in Bordeaux. You can easily walk to it. The hotel rooms are spacious with all modern cons. and service is good. WiFi works well. It is also a convenient place to get a taxi to and from. This can be difficult in Bordeaux.

Dear Sir, We thank you very much for this great comment you’ve left about your experience in our Hotel. We are very glad to notice that you’ve appreciated our facilities and services. It would be our pleasure to welcome you again. Best Regards Lamia

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