Hotel ibis Medellin 3 estrelas

Amabilidad, Respetuosos, Excelencia

Excelente

Excelente

Pessoas lembrando de vc mesmo com máscara ! Hotel bem localizado

Excelente

excelente

Maravillosa...

this Hotel is convenient location, the rooms are a decent size . They keep the place clean . There is an on site restaurant along with a bar in the lobby area for drinks or coffee, with plenty of seating, They have 2 computers that are free to access for guest. Staff is friendly and helpful If I would complain about anything is the TV selection it is disappointingly limited, there are. no English speaking channels for world news.. I have stayed in cheap hotels in Centro Medellin, they have English news channels along with English programs. Still this is my choice place to stay in Medellin

The hotel is just what one would imagine from an european-style hotel... modern atmosphere, compact yet practical rooms, particularly for a business traveler. Included breakfast and Internet services complete the package in a good form.. Plus, the location is great, close to transportation, shops, and entertainment..

The staff at Ibis Medellin were fantastic! They are extremly helpful and they will try their best to resolve any issues you have. However, the hotel is dated. I would not say it is a comfortable stay.

Place is clean, convenient close to malls, food courts, restaurants, supermarkets and safe. Price is very fair for basic bed and bathroom. The hotel has an onsite restaurant for $5 more you have breakfast included.

The hotel staff was helpful and friendly, hotel service was good and has improved - this time they ran out of CC dorada beer only one night, not a complete week or so as last time. However, I don't like to discuss with the laundry service what is underwear and what is t-shirt (even if there are people wearing underwear on the street: a vest or undershirt is not a t-shirt, see the shoulders!). WiFi was working better than last time. Location is also ok, so this was not my last stay there.

Friendly and helpfull staff. The front desk,as well as janitor and cleaning staff greet you when you meet them. Good restaurant and tasty breakfast buffet. Average rooms, but good sound insulation in windows. Noisy air conditioner in room. No water kettle or cups in room; should have been standard in a Ibis hotel I think.

Air conditioner was loud and smelled awful, it was not pleasant. Dusty floors, it looked like they did not sweep or vacuum after the last guest. The breakfast is buffet and very expensive for what they offer, mine was included in the total price but still it made me feel bad for other guests, specially with the scrambled eggs as they terrible. But other than that, everything else was great.

Pricing from reservation to check-in changed. You could call it "death by fine print". Terms and conditions were not clear. Upon arrival it turned out the Ibis Medellin Hotel had a variety of limitations re payment. Credit Card used for reservation was not billed. I was told It card was only to guarantee reservation. Due to said limitations, I was forced to pay for my stay at the new price (higher, of course). Payment at the reservation price would have had to have been made two days prior to arrival. This rule was not clear from initial contact through internet portal. Reception staff was not only unhelpful, they were positively hostile. No apologies were made. It was simply the rules. Key card failed on three occasions on night of arrival forcing me to go back to reception desk for solution. T.V. remote not working. The next morning, I found no towels had been left in the room. Had to use floor towel. I will not be returning (this was my third stay). Your service degraded. Went from friendly, reasonably-priced, to hostile, everything extra, unhelpful. It was a struggle from start to end.