里昂中心索恩汇合诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,911 评论

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3 Rue Paul Montrochet, 69002 里昂, 法国

描述

酒店其他优惠

  • 我们的美食吧是理想的起居和用餐场所。

  • 可直达 Confluence 休闲娱乐中心

  • 露台，可欣赏索恩河美景

  • 一流的协同办公区

  • 安全的封闭式停车场

我们的客房

酒店位置

里昂中心索恩汇合诺富特酒店

3 Rue Paul Montrochet
69002 里昂
法国

GPS:45.74102, 4.815203

电话
传真 +33 4 37 23 64 01

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOURMET BAR LYON CONFLUENCE

欢迎光临我们具有里昂风格的现代化餐厅，您可以在这里品尝我们精心烹制的当地美食，欣赏索恩的迷人景色。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,911 评论

TripAdvisor 评级  4.0/5  2,011 评论

卓越奖 2023

Juliette, the star of Novotel!

Tripadvisor 评级 5.0/5

Hakim K 经 TripAdvisor 认证的评论

Excellent location, with direct mall access and few steps away from the railway station, the hotel offer nice rooms and decent F&B offerings. My stay was uplifted with the friendly service provided by Ms. Juliette at the Front Desk who assisted me in making all the necessary arrangements to enjoy my short trip in Lyon!

Fabulous staff

Tripadvisor 评级 5.0/5

kimberlymE705XW 经 TripAdvisor 认证的评论

Clean, modern hotel in the southern part of Lyon attached to a large shopping and entertainment complex. We were in town for my husband’s conference, and I was left to sightsee solo. It was easy to navigate to Old Lyon and the peninsula area in about 20-25 minutes by tram, metro and water taxi (conveniently located right behind the hotel). The breakfast buffet was the best we had on our trip to France and the staff was extremely helpful.

Dear Kimberly We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Room Division Director

We're covered in bed bug bites

Tripadvisor 评级 1.0/5

Chrisc1663277 经 TripAdvisor 认证的评论

Awful experience. We returned from a one night stay as a family of 4 and we have all been eaten alive by bed bugs. My children's backs are covered in bites which is really irritating for them and quite disgusting. We have contacted the hotel several times now but are yet to receive a response. I wouldn't recommend staying here.

Dear Chrisc1663277, Thank you for sharing your feedback. We are truly sorry to hear about the discomfort you and your family experienced during your stay. However, we want to clarify that we take all such concerns very seriously and maintain strict cleaning and pest control procedures to ensure the comfort and safety of our guests. After a thorough inspection of the room where you stayed, we can confirm that no evidence of bed bugs has been found. We work closely with certified pest control professionals who regularly monitor our property, and they have reassured us that the hotel is free from such issues. That said, we genuinely regret the distress you’ve experienced, and we understand your frustration. Please do not hesitate to contact us directly, as we would like to discuss how we can assist you further and ensure a positive resolution. Thank you for your understanding. Novotel Lyon Confluence

I would recommend for a quick stay

Tripadvisor 评级 4.0/5

Passenger12435246718 家庭住宿 - 经 TripAdvisor 认证的评论

I visited here for 2 nights early Aug it was lovely the rooms where spotless and the breakfast the location was great since it’s right next to a shopping mall and it central and close to everything I recommend for family teens. The staff were lovely and provided everything we needed.

Dear guest, Thank you for recommending our hotel for a quick stay. We are delighted to hear that you enjoyed the spotless rooms, lovely staff, and convenient location near the shopping mall. It was a pleasure to provide everything you needed during your stay. We look forward to welcoming you and your family back to Novotel Lyon Confluence. Best regards, Novotel Lyon Confluence

Great recommendation

Tripadvisor 评级 5.0/5

Graham P 经 TripAdvisor 认证的评论

We were looking for an hotel in the Lyon area and my daughter recommended this one as she had stayed here previously. We were not disappointed. Feeling a little down at the end of a wonderful holiday we needed something to cheer us up and this did the trick. Good location with secure parking. The receptionist was very welcoming, friendly and informative. Spacious, beautifully decorated, spotlessly clean rooms with large comfortable bed. The service in the restaurant was quick even though it was extremely busy. The menu was varied and catered for all tastes. Excellent breakfast. Breath taking views over the river. A 20 minute walk take you into the centre of town (absolutely worth a visit) but I understand trains/trams are stationed nearby. Unfortunately this was only a one night stop over, next time it will certainly be longer. Highly recommended.

Dear Graham P, Thank you for choosing Novotel Lyon Confluence and for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay and that our hotel met your expectations. It's wonderful to know that our convenient location, secure parking, welcoming staff, spacious and clean rooms, and excellent restaurant service contributed to making your short stay memorable. We are glad you appreciated the breathtaking views over the river and found our breakfast and menu to your liking. Your kind words motivate us to continue providing exceptional service to all our guests. We look forward to welcoming you back for a longer stay next time. Thank you for recommending us. Best regards, Novotel Lyon Confluence

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其他网络用户评价我们的酒店

  • 1,014 评论 9.2/10 位置
  • 1,273 评论 7.4/10 房间
  • 1,033 评论 8.7/10 服务
  • 20 评论 6.6/10 上网
  • 581 评论 8.1/10 早餐
  • 416 评论 6.2/10 清洁度
  • 296 评论 6.7/10 设施
  • 11 评论 1.6/10 运动休闲

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