里昂中心佩拉什城堡美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 2,216 评论

里昂中心佩拉什城堡美居酒店 - Image 1
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里昂中心佩拉什城堡美居酒店 - Image 4

描述

酒店其他优惠

  • 酒店坐落于一栋建于 1906 年的老建筑的中心位置

  • 酒店紧邻佩拉什火车站和公共交通站点

  • 部分客房坐拥富维耶山美景

  • 675 平方米(7266 平方英尺)的空间,适合举办各类会议和活动

  • Belles Saisons 餐厅提供小酒馆风味美食

我们的客房

酒店位置

里昂中心佩拉什城堡美居酒店

12 cours de Verdun Rambaud, Esplanade de la gare
69002 里昂
法国

GPS:45.749492, 4.824919

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Belles Saisons

时尚的 Belles Saisons 小酒馆采用新艺术风格进行了全面翻新,每周营业 7 天。主厨菜单上供应采用新鲜时令食材烹制的家常美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  2,216 评论

TripAdvisor 评级  3.8/5  1,648 评论

Fine for a business event. Excellent staff.

Tripadvisor 评级 5.0/5

jonathansW7752BJ 经 TripAdvisor 认证的评论

An ordinary hotel made excellent by an attentive and professional staff. Certainly not luxurious but fit for purpose and recommended as such! Excellent restaurant staff.

Dear Jonathan S, Thank you for your kind words regarding our attentive staff and your experience during your business event. We are pleased that our services met your needs, and we appreciate your recommendation. We strive to provide a comfortable atmosphere for all our guests. Best regards, Marion BEGOC - Room division manager

客户意见评级 3.0/5

Borui G. 情侣住宿 - 所有已确认评论

酒店很老很老 地毯上像是有排泄物 房间有怪味

Dear Borui G., Thank you for your feedback regarding your recent stay. I regret to hear that you experienced difficulties locating our hotel and noticed issues with the room's condition. Your comments are invaluable as they help us to enhance the guest experience. Sincerely, Marion BEGOC, Room division Manager

Stylish, relaxing hotel

Tripadvisor 评级 5.0/5

B9730YJpaulf 经 TripAdvisor 认证的评论

We ate lunch here recently and I have to say it's a smart, elegant building. Whilst being very grand and lavish it also felt relaxed. Menu of the day was excellent, well priced, well presented and tasty.

Dear Paul, We would like to thank you for your review of our hotel Mercure Château Perrache with its historical charm. All our teams are happy to know that we were able to make your stay memorable ! We pay particular attention to offer you a attentive service and a quality welcome so read your satisfaction is the most beautiful reward 😊 Do not hesitate to contact us by phone or email to make your next reservations to enjoy our location near the station and our quiet rooms with a guaranteed rest. See you soon ! Marion BEGOC, Room division Manager

A charming historic hotel with amazing staff

Tripadvisor 评级 5.0/5

Atieh Solo travel - 经 TripAdvisor 认证的评论

I stayed at Mercure Lyon Centre Château Perrache for a few nights and really enjoyed it. The hotel has a beautiful historic feel — especially the lobby, which was elegant and classy. It’s super close to the train station (just a few minutes walking), which made it really convenient for getting around. The room was very spacious, the bed was comfortable, and everything was clean. Yes, the decor is a bit old-fashioned, but it didn’t bother me — it actually added character. The best part of the stay was the amazing reception staff. A lovely woman and two very kind young men helped me so much — they guided me on tourist spots to visit, helped me get my train ticket to the airport, and were just always ready to assist. Their kindness truly made me feel welcome. While it’s not right in the center of the city, it’s very easy to reach the main attractions by train — I just took two quick trains and was in the heart of Lyon. I’d definitely stay here again!

Dear Atiye, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion BEGOC, Responsable Hébergement

Paid for breakfast that didn't happen

Tripadvisor 评级 2.0/5

ColWorldTraveller 经 TripAdvisor 认证的评论

Very average hotel. Bought a package that included breakfast. At 7am there was no breakfast available. See photos. Lift was faulty so couldn't get bags downstairs. Completely understaffed hotel. Am still trying to get a refund for the breakfast, but no luck so far Booked through All.com who are impossible to contact

Dear Sir, Dear Madam, We are sorry for our delay of answer, we just see your review now. Could you contact me by email to marion.begoc@accor.com to give me the name of the reservation to see what we can do about the problem with the breakfast ? Thanks and best regards Marion BEGOC, Room division manager

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其他网络用户评价我们的酒店

  • 1,126 评论 8.3/10 位置
  • 1,579 评论 7.3/10 房间
  • 1,379 评论 8.7/10 服务
  • 13 评论 5.3/10 上网
  • 705 评论 8.5/10 早餐
  • 380 评论 5.7/10 清洁度

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