宜必思里昂杰兰汇流博物馆酒店 3 星

客户意见评级 (ALL 评级) 4.4/5 1,347 评论

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宜必思里昂杰兰汇流博物馆酒店 - Image 1
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68 Avenue Leclerc, Les Berges du Rhone, 69007 里昂, 法国

描述

酒店其他优惠

  • 获得必维国际检验集团的"安心悦界"认证

  • 私人封闭式收费停车场，可直通酒店

  • 靠近公共交通站点（距离佩拉什 TGV 火车站 10 分钟）和高速公路

  • 公共交通便利（距离 Perrache TGV 火车站 10 分钟路程），靠近高速公路

  • 全天候随时供应小吃

我们的客房

酒店位置

宜必思里昂杰兰汇流博物馆酒店

68 Avenue Leclerc, Les Berges du Rhone
69007 里昂
法国

GPS:45.733239, 4.822805

电话
传真 +33 4 78 72 28 61

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

3 早餐

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,347 评论

TripAdvisor 评级  4.0/5  718 评论

Bad service from front desk

Tripadvisor 评级 1.0/5

Journey51548549527 经 TripAdvisor 认证的评论

I had a terrible experience at this hotel. Although check-in was relatively smooth, we left almost immediately to explore the city and have dinner. It was only when we returned around 9 p.m. that we discovered the air conditioning was not working. When I reported this issue to Hugo at the front desk, I was met with complete indifference. He told me there was nothing he could do about it, which I found unacceptable. I asked to speak to the manager, but Hugo informed me that the manager was not available. I was shocked by this response, as I have never been treated so poorly by hotel staff before. Despite having paid for an air-conditioned room, we were offered no solution or assistance. Additionally, the air conditioning vent was disgustingly dirty and covered with a moldy substance, which made me concerned about the air quality in the room. The room was unbearably hot, causing us to sweat profusely. This was particularly concerning as we needed a good night's rest before our long drive home to the Netherlands the next day. Frustrated and uncomfortable, we decided to leave immediately and booked into the Marriott Lyon instead, where we received excellent service and were treated like royalty. I would not recommend this hotel to anyone, given the lack of basic amenities and the unprofessional attitude of the staff. Our experience was highly disappointing, and I urge others to consider alternative accommodations.

Dear Mr Sander, Thank you for taking the time to send us your comments regarding your stay in our hotel. We are very sorry to hear that your experience did not live up to your expectations. The city of Lyon has recently been experiencing a very hot period, with night-time temperatures reaching up to 27-28°C and daytime temperatures reaching 39-40°C. We had the air conditioning checked by our technical department the following morning, and it was working properly. However, during very hot spells like this one, the air conditioning system can reach its limits. At this late hour, the technical service and management are not on site. If you need to report any other problems or have any questions, you can contact management at h0778-GM@accor.com. Yours sincerely The Ibis Lyon Gerland Musée des Confluences team

Budget hotel

Tripadvisor 评级 3.0/5

melissyj Couples - 经 TripAdvisor 认证的评论

Fine for those on a budget. The room was comfortable enough - great night sleep both nights. Do ask for more towels though as they only provide the absolute minimum. Do be aware that the hotel is about a 40 minutes walk out of the centre of Lyon. We walked it both days as we like the exercise but there are trams and buses available. There isn’t much in the way of restaurants or shops nearby so pick anything you need up whilst you are in the city itself.

Dear Melissyj, Thank you for taking the time to share your thoughts about your stay with us. We are delighted that you found your room comfortable and that you enjoyed a good night's sleep during your two nights with us. We note your comment about the towels. One towel is provided per person per room to avoid waste. If you require extra towels, please ask at reception. We understand that the distance of the hotel from the centre of Lyon may be a consideration for future guests. We are pleased that you have been able to enjoy walking or using the public transport options available. Regarding nearby restaurants and shops, we would indeed recommend a few independent restaurants close to the hotel or the confluence shopping centre located 2 tram stops or 15-20 minutes walk away. Thank you again for your feedback, and we hope to have the opportunity to welcome you again on your next visit to Lyon. Yours sincerely Hugo La réception

Basic but okay

Tripadvisor 评级 3.0/5

n00nah2014 家庭住宿 - 经 TripAdvisor 认证的评论

Definitely a 3* Ibis - located near the Confluence of the two Rivers which a bit out of the main centre of Lyon. However the tram stop was close by & easy to get into the city. General hotel facilities were ok and staff super helpful However the rooms are tired. We had a superior triple & it was very small & basic. Oldest hairdryer ever! No safe. Shame the pool area was closed for the season - especially as the RWC was on & it was 28 degrees! This area should have been open. Breakfast was ok but not amazing.

Good morning, Madam, Sir n00nah2014, Thank you for taking the time to leave us a comment, your opinion is important to us. We are delighted to hear that you had an excellent stay at our hotel, and that you appreciated the quality of our reception services and our location. We are sorry that your stay did not fully meet your expectations. Please note that our swimming pool service is only open during the summer period from May to the end of August and beginning of September. France is currently experiencing an exceptional heat wave for the season. Normally at this time of year we've already got a little wool out against the autumn chill. We are sorry that the room did not fully meet your expectations. Please be assured that all our rooms meet the specifications imposed by the Ibis brand. We hope to see you again for a future stay, Yours sincerely Hugo Reception

Ok hotel when passing trough Lyon

Tripadvisor 评级 3.0/5

Willem W 家庭住宿 - 经 TripAdvisor 认证的评论

Ok hotel when passing through Lyon; pricing is attractive but the hotel however needs some renovation and cleaning can be done more thoroughly. USP 1: Swimming pool is shared with neighboring Novotel and there is a fine outside terrace next to it. USP 2: Good breakfast.

Good hotel for budget, nice walk to centre

Tripadvisor 评级 4.0/5

DMorgs71 家庭住宿 - 经 TripAdvisor 认证的评论

Comfortable and clean room, not large at all, but adequate fir one night. Shares a lot of amenities with the Mercure next door which is probably dearer! Underground parking was reasonable and relatively straightforward. There’s a garage up the road with snacks and drinks if you are looking to be very careful with finances. They were doing electrical work while we were there and at one point none of the sockets worked. Fortunately, this was sorted quite quickly. Bed was comfortable but some other noisy guests at 2am didn’t help our sleep!

Dear Dmorgs71, Thank you for taking the time to leave us your review, We are delighted to hear that you had an excellent stay at our hotel and that you appreciated the quality of our services. Our restaurant La Tavola has reopened its doors and welcomes you from Sunday to Thursday evenings only. The second restaurant, La Fabrik, is open from Monday to Saturday for lunch and dinner. The hotel is currently undergoing some renovations to the rooms, and we apologise for any inconvenience caused during your stay. We hope to see you again for a future stay, Yours sincerely Hugo reception service

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其他网络用户评价我们的酒店

  • 687 评论 7.9/10 位置
  • 1,076 评论 5.7/10 房间
  • 1,083 评论 9.2/10 服务
  • 10 评论 8.2/10 上网
  • 644 评论 4.8/10 舒适度
  • 590 评论 8.8/10 早餐
  • 358 评论 6.7/10 清洁度
  • 237 评论 4/10 性价比

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