노보텔 푸켓 카말라 비치 4성

고객 평점 (ALL 평가) 4.4/5 1,156 리뷰

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호텔설명

호텔 추가 정보

  • 해변으로 직접 이동

  • 아름다운 바다 전망이 일품인 Rooftop 바

  • 시원한 파통에서 차로 불과 한 시간 거리

  • 프라이빗 자쿠지 및 풀빌라

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호텔 위치

노보텔 푸켓 카말라 비치

55 2 Moo 4 Tambon Kamala, Amphur Katu
83150 푸켓
태국

GPS:7.96337, 98.28372

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,156 리뷰

고객 평점 0.5/5

Kyeong A. J. 커플 - 전체(All) 통지 확인

우선 방 모습이 홈페이지 설명과 너무 다릅니다 아무것도 없이 벽에 tv하나 달려 있고 아주 작은 테이블 하나 있어서 내가 예약한 방이 맞는지 의심했습니다

Dear Ms. Kyeong A. J., Thank you very much for staying with us and for taking the time to share your detailed feedback. We truly appreciate hearing from our guests, as it helps us identify where we must do better. We are sincerely sorry to learn that your experience did not meet your expectations. Please accept our heartfelt apologies for the condition of the room, the discrepancy between the website description and the actual setup, as well as the inconvenience you faced during the reservation process. We also deeply regret the discomfort you experienced during your stay, including the hygiene concerns and the impression you had of our facilities. This is certainly not the level of comfort or service we aim to provide. Your comments have been taken very seriously. We are reviewing our room standards, housekeeping procedures, pest control measures, and staff training to ensure these issues are properly addressed and do not occur again. Additionally, your feedback regarding the hotel entrance and overall first impression has been shared with our management team for immediate improvement. We truly regret that we were unable to provide you with the experience you deserved, and we appreciate your honesty in bringing these matters to our attention. Should you consider giving us another opportunity in the future, we would be grateful for the chance to restore your confidence and deliver the quality of service that reflects our brand values. Thank you again for your valuable feedback. We sincerely wish you well and hope to stay in touch. Warm regards, Krittayoch Ao-lueknuea (Oak) Front Office Manager Novotel Phuket Kamala

고객 평점 5.0/5

Myung H. K. 커플 - 전체(All) 통지 확인

너무 아름다운 뷰를 가진 리조트 입니다. 비치와. 선셋 모두 최고 였습니다. 다른 누군가 푸켓을 온다고 하면 망설이지 않고 추천하고 싶습니다.

Dear Ms. Myung H. K., Thank you very much for choosing to stay with us and for sharing your wonderful feedback. We are delighted to hear that you enjoyed the beautiful views, the beach, and the sunsets, as well as the convenience of our reservation process. It is also great to know that you enjoyed the lunch menu and the breakfast restaurant with its stunning views. We appreciate your suggestion regarding more variety for side dishes, and we will share this with our culinary team to enhance our dining experience for future guests. Your kind words mean a lot to us, and we look forward to welcoming you back to Novotel Phuket Kamala for another memorable and enjoyable stay. Warm regards, Krittayoch Ao-lueknuea (Oak) Front Office Manager Novotel Phuket Kamala

고객 평점 4.5/5

Hyewon H. 커플 - 전체(All) 통지 확인

룸이 쾌적하고 수영장도 깨끗하고, 해변 바로 앞이어서 매우 좋습니다. 다만 바베큐 그릴 다이닝이 없고 호텔 입구가 비좁은 점은 아쉽습니다.

Dear Ms. H., Warm greetings from Novotel Phuket Kamala. Thank you very much for staying with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed the comfortable room, clean swimming pool, and our quiet beachfront location. Your kind words about these aspects truly motivate our team. At the same time, we sincerely apologize for the inconvenience caused by the absence of a BBQ grill dining option, the limited space at the hotel entrance, and the unavailability of some menu items such as Tom Yum and certain soups. Please rest assured that your comments have been shared with our relevant teams as we continuously strive to improve our facilities and dining offerings. We hope to have the pleasure of welcoming you back in the near future and providing an even more enjoyable experience. Please do not hesitate to let us know in advance if you have any special requests during your next stay. With sincere regards, Krittayoch Ao-lueknuea (Oak) Front Office Manager Novotel Phuket Kamala

그 외 웹 사용자 평가 등급

  • 782 리뷰 8.6/10 위치
  • 907 리뷰 7.3/10 객실
  • 1,155 리뷰 8.3/10 서비스
  • 10 리뷰 9.1/10 인터넷 가격
  • 614 리뷰 9.1/10 해변
  • 427 리뷰 8.2/10 조식
  • 388 리뷰 7.3/10 안락함
  • 329 리뷰 5.9/10 청결도

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