노보텔 탕게랑 4성

고객 평점 (ALL 평가) 4.5/5 455 리뷰

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호텔설명

호텔 추가 정보

  • 무료 WIFI 무선 인터넷, 업무 공간, 소파, 평면 TV

  • 자연 조명이 있는 체육관, 어린이 놀이터, 수영장 및 옥상 정원

  • 현지 및 세계 각국의 요리를 즐길 수 있는 식당, 라운지 바

  • 그랜드 볼룸 및 7개의 다목적 행사 공간

  • 폭넓게 선택할 수 있는 쇼핑가와 식당가를 갖춘 Tangcity 몰과 가까운 거리

숙박

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호텔 위치

노보텔 탕게랑

Tangcity superblock, Jl. jend sudirman no. 1
15117 탕게랑
인도네시아

GPS:-6.194012, 106.633935

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

THE SQUARE

유럽 및 아시아 스타일의 레스토랑에서 24시간 진정한 식사를 즐겨보십시오. 아시아 요리에서 세계 각지의 특별한 음식을 선택할 수 있으며, 신선한 상태로 여러분에게 제공됩니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  455 리뷰

TripAdvisor 평가  5.0/5  3,104 리뷰

good job Novotel Tangerang

트립어드바이저 평점 5.0/5

Daydream40154042182 TripAdvisor 인증 리뷰

there is something need to tell, kamarnya sangat bersih dan nyaman good. staff nya sangat humble, dan murah senyum. never regret for coming to Novotel Tangerang. hope me and husband can enjoy the vibe with Novotel Tangerang again. thank you Novotel for the excellent of service ❣️

Dear Daydream40154042182, Warmest Greeting from Novotel Tangerang, It is always a pleasure to receive positive feedback. I will share your comments with our team, We are happy to know that you are enjoyed your stay and satisfied with the rooms and our hospitality from our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Tangerang

Another cosy and comfortable stay at Novotel

트립어드바이저 평점 5.0/5

DarrenN201 비즈니스 - TripAdvisor 인증 리뷰

Spent 2 nights here again and still my preferred hotel to stay when I am in Tangerang! Staffs were friendly and helpful as always!

Dear DarrenN201, Warmest Greeting from Novotel Tangerang, We are happy to know that you satisfied to stay in our hotel and also with excellent service from our staff It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Tangerang

Good Place to Stay

트립어드바이저 평점 5.0/5

WN150809 TripAdvisor 인증 리뷰

It is strategically located adjacent to a mall, making it very easy to find places to eat or restaurants. It's also close to a golf course for those who enjoy golf. It is also relatively close to Soekarno-Hatta Airport. The hotel room is nice and clean, with soft beds and pillows. What I like the most is the executive lounge facility on the 20th floor, which can be used for dinner or breakfast with more privacy.

Dear WN150809, Warmest Greeting from Novotel Tangerang, It is always a pleasure to receive positive feedback. I will share your comments with our team, We are happy to know that you are enjoyed your stay and satisfied with our hospitality from our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Tangerang

Novotel tangerang indonesia was awesome!

트립어드바이저 평점 5.0/5

Hengkie H TripAdvisor 인증 리뷰

My fist time stayed at novotel tangerang, I adore to every detail of the hotel and of course their hospitality ,the breakfast menus and the facilities was amazing 🫰🏻 And absolutely want to try another novotel around the world! Keep up the good work!

Dear Hengkieh2024, Warmest Greeting from Novotel Tangerang, It is always a pleasure to receive positive feedback. I will share your comments with our team, We are happy to know that you are enjoyed your stay and satisfied with our hospitality from our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ressa A Front Office Manager

FALL FROM GRACE

트립어드바이저 평점 1.0/5

HansSolo72 TripAdvisor 인증 리뷰

Novotel is always my choice each time I come to Tangerang, but NOMORE, the last visit was VERY DISSAPOINTING. I've booked 2 rooms for 20.09.2024 - 24.09.2024, one for myself and one for my parents. My parents are senior citizens and not very handy with all the checkin procedure, and my flight from the Netherlands was arriving late in the evening. So One month before arrival I've requested the hotel so that my parents can go to their rooms without being asked for payment, I've received confirmation from the hotel that they can check in, I've guaranteed my booking and I'm sure they can see my guest history as a platinum accor member I've been multiple times in the hotel. Unfortunately when they arrived at the hotel, THEY WERE DENIED check in, a couple of 70 plussers and my confused cousin. Despite the aging building and all its shortcomings, I've always enjoyed my stay at Novotel Tangerang, specially the restaurant and bar staff, but the last experinece was the last straw. I'm gonna miss my friends at the F&B service but I guess it's time to find another hotel. VERY DISSAPOINTED, if you can do that to a platinum member, a repeater guest, imagine what can happen to a regular guest?

Dear Mr. Hans Tancil, Thank you for taking the time to share your experience with us regarding your recent stay at Novotel Tangerang. I sincerely apologize for the inconvenience and disappointment that you and your parents faced during check-in. As a valued Platinum Accor member, we strive to provide our guests with exceptional service, and it is disheartening to hear that we fell short in this instance. I understand how frustrating it must have been for your parents, especially given their age and the circumstances surrounding their arrival. Please know that this is not reflective of our usual standards. I appreciate you bringing this matter to our attention, as it helps us identify areas where we can improve. I will personally address this situation with our team to ensure that such misunderstandings do not occur in the future. We are grateful for your loyalty over the years and are truly sorry to hear that this experience has led you to consider other options. We would love the opportunity to regain your trust and demonstrate our commitment to providing excellent service. If there’s anything further we can do or if you'd like to discuss this matter directly, please feel free to reach out at dm@novoteltangerang.com. Thank you once again for your feedback, and I hope we can welcome you back in the future under better circumstances. Warm regards, Adri Prabowo Duty Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 233 리뷰 9.2/10 위치
  • 390 리뷰 8.1/10 객실
  • 442 리뷰 8.8/10 서비스
  • 7 리뷰 8.6/10 인터넷 가격
  • 196 리뷰 8.7/10 청결도
  • 165 리뷰 9.1/10 조식
  • 20 리뷰 9.4/10 웰니스 센터
  • 11 리뷰 3.8/10 음료

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