머큐어 탕게랑 BSD 시티 4성

고객 평점 (ALL 평가) 4.6/5 844 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
머큐어 탕게랑 BSD 시티 - Image 1
머큐어 탕게랑 BSD 시티 - Image 2
머큐어 탕게랑 BSD 시티 - Image 3
머큐어 탕게랑 BSD 시티 - Image 4
Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan, 15339 탕게랑, 인도네시아

호텔설명

호텔 추가 정보

  • 1.6 Km to ICE - Indonesia Convention Exhibition

  • Strategically located beside the AEON Mall BSD

  • Nearby Green Office Park BSD City

  • 6 mins drive to The Breeze BSD, where you can satisfy your food cravings

  • Nearby QBIG, ARARASA, XYZ Club, 80 Proof Ultra

숙박

호텔 위치

머큐어 탕게랑 BSD 시티

Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan
15339 탕게랑
인도네시아

GPS:-6.302602, 106.645256

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

Kitchen Yard

Immerse yourself in the perfect blend of elegant indoor dining and scenic outdoor seating. Experience an array of mouthwatering ala carte and buffet choices, showcasing a tasty blend of Indonesian and International flavors.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  844 리뷰

고객 평점 4.5/5

Jaeyong L. 비즈니스 - 전체(All) 통지 확인

만족.

Dear Mr. Jaeyong L., Warm greetings from Mercure Tangerang BSD City. Thank you very much for taking the time to share your feedback through the TrustYou Survey. We are delighted to learn that you were satisfied with your stay and enjoyed our well-located property, the comfort of your accommodation, and the overall service provided by our team. It is wonderful to know that many aspects of your stay, including breakfast, WiFi, cleanliness, and concierge service that met your expectations, especially during a business trip. We also appreciate your feedback regarding our sustainability initiatives and your treatment experience. Your comments are very important to us, and we will share them with the relevant departments to ensure that improvements are made where needed. Our goal is to continuously refine our services so that your next stay with us is even more seamless and enjoyable. It is a pleasure to know that you would recommend our hotel to others, and we truly value your trust. We hope to have the opportunity to welcome you back to Mercure Tangerang BSD City on your future visits to Indonesia. Please do not hesitate to reach out if you require any assistance with upcoming stays or arrangements. Warm regards, Rajcenda Syavira Guest Experience Executive

고객 평점 4.0/5

Jin G. H. 비즈니스 - 전체(All) 통지 확인

고객응대는 밝은미소와 분위기는 활기찼으며,식당,도어맨들은 친절했습니다 재방문 의사 있습니다

Dear Mr. Jin g. h., Warm Greetings from Mercure Tangerang BSD City Thank you very much for taking the time to share your detailed feedback with us. We truly appreciate your continued trust in choosing Mercure Tangerang BSD City, and we are glad to know that your recent stay was pleasant, highlighted by our friendly Front Desk and Doorman team, as well as the lively atmosphere throughout the hotel. We value your loyalty as our ALL member, and we sincerely apologize if you did not feel fully recognized during your stay. Please rest assured that your comments have been shared with our team so we can improve the consistency of our member recognition and ensure you receive the benefits you deserve on your next visit. Your feedback regarding breakfast variety and especially the limited bread selection, is very important to us. We will coordinate closely with our culinary team to enhance the choices and overall breakfast experience. We also take note of your comments about WiFi speed and ease of access, and we are working with our technical team to strengthen these areas. We are glad to hear that you noticed an improvement in room cleanliness compared to your previous visit last May. Our Housekeeping team will be happy to know their efforts are appreciated. Once again, thank you for your valuable suggestions, including your input regarding pricing differences on third-party platforms. We will review this with our Revenue team to ensure a more consistent experience for our members. It was a pleasure having you with us, and we look forward to welcoming you back with an even better experience in the near future. Warm Regards, Rajcenda Syavira Guest Experience Executive

고객 평점 3.5/5

Jeongmee P. 비즈니스 - 전체(All) 통지 확인

아침식사가 너무 형편없음

Dear Ms. Jeongmee P., Warm greetings from Mercure Tangerang BSD City. Thank you sincerely for taking the time to share your experience with us. Please accept our deepest apologies for the inconvenience you encountered regarding our breakfast. We're truly sorry that we didn't fully meet your expectations on this occasion. Your feedback has been shared with our team for immediate attention and improvement. We value your honesty and appreciate your feedback, as it helps us enhance our service quality. We look forward to welcoming you back soon and providing a more seamless experience on your next visit. Best Regards, Rajcenda Syavira Guest Experience Executive

위치가 좋다

고객 평점 4.0/5

L. H. 1인 - 전체(All) 통지 확인

호텔위치와 룸의 컨디션은 매우 좋았음. 그러나 샤워실에 대형수건으로 2개만 있어서 불편했고 아침식사는 보통이었지만 채소가 신선하지 않았으며 딱히 먹고싶다는 메뉴가 없어서 4박5일 동안 불편한 아침식사가 되었음.

Dear H. L., We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. We sincerely apologize for any inconveniences you experienced during your visit. Our team strives to provide exceptional service, and it's disheartening to learn that we fell short of your expectations. We take all guest feedback seriously, and we genuinely value your input and are committed to making the necessary improvements to enhance our guests' overall satisfaction. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Sincerely, Ana Triana Pujarasa, Room Division Manager

출장

고객 평점 3.5/5

이. 비즈니스 - 전체(All) 통지 확인

출장으로 숙박하기 괜찮음

l. young min님께, Mercure Tangerang BSD City 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Elis Ujiantuti, General Manager

그 외 웹 사용자 평가 등급

  • 383 리뷰 9.5/10 위치
  • 887 리뷰 9.1/10 객실
  • 1,084 리뷰 9.5/10 서비스
  • 722 리뷰 9.1/10 레스토랑
  • 505 리뷰 9.4/10 청결도
  • 474 리뷰 8.5/10 조식
  • 359 리뷰 8.7/10 편의 시설
  • 251 리뷰 9.5/10 분위기

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