Pullman Lijiang Resort and Spa 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 96 beoordelingen

Beste prijs
garantie
Pullman Lijiang Resort and Spa - Image 1
Pullman Lijiang Resort and Spa - Image 2
Pullman Lijiang Resort and Spa - Image 3
Pullman Lijiang Resort and Spa - Image 4
Shuhe Old Town Entrance Road, Lijiang, Yunnan Province, 674100 LIJIANG, China

Omschrijving

Extras van het hotel

  • The mountain views will amaze even the most seasoned traveller

  • A blending of traditional Naxi design with modern amenities

  • Na een lange dag kunt u met een spabehandeling weer helemaal tot uzelf komen.

  • Geniet van een wijnproeverij en drankjes met exclusief voordeel met het MyGlass arrangement.

  • Verwen uw kinderen met activiteiten, kindermaaltijden en meer met het MyKids arrangement.

Onze accommodaties

Hotel locatie

Pullman Lijiang Resort and Spa

Shuhe Old Town Entrance Road, Lijiang, Yunnan Province
674100 LIJIANG
China

Gps:26.911815, 100.217135

Telefoon
Fax +86 888 530 0222

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • Roomservice

Onze beoordelingen van gasten

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100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  96 beoordelingen

TripAdvisor score  4.9/5  1.443 beoordelingen

A heartwarming stay

Tripadvisor-waardering 5.0/5

Ally W Gecertificeerde beoordeling door TripAdvisor

It was an extremely beautiful place with the view of the snow mountain too on good weather. Staff Kira was really hospitable and cheerful. She is extremely attentive to details and is always ready to offer assistance when needed. It was a wonderful and heartwarming experience.

Best resort in Lijiang

Tripadvisor-waardering 5.0/5

Ahuzam A Gecertificeerde beoordeling door TripAdvisor

Excellent experience at Pullman Lijiang. Excellent facilities and very friendly staff. They have the most beautiful lake view cafe to enjoy food. The villa was very comfortable. Special thanks to Kira who provided very warm hospitality and was always available.

There is a line distinguished the classic and decrepit. This hotel is worn-out!

Tripadvisor-waardering 1.0/5

Worldtravel-Derek Stellen - Gecertificeerde beoordeling door TripAdvisor

We book a big villa with the hot water poo;. The room is very old with some old and useless decoration. Ex, the box in the end of the bed, the box in the cafe area, both looked terrible. It is not elegant box but rough. There is a nesspresso machine but not capsule. Be careful for the mini frig door, finger might clampped when open the door. There is only one room with floor heat so very cold in other rooms. The lighting in the garden is low and not bright. All functions are separated for this room. I supposed to stayed 3 nights but cancel immediately for the second morning. The reservation rep always asked you back to your APP to manage your booking not like other Accor hotel can do by a phone call. The reception desk is aged and worn-out. Very bad for first image.

Not the best

Tripadvisor-waardering 3.0/5

KiwiWanderingOff Stellen - Gecertificeerde beoordeling door TripAdvisor

So I don’t like writing negative reviews but I feel I’ve got to here. I was really excited and looking forward to our stay at the Pullman, as I’ve stayed at Pullman resorts all around the world, and this is bottom of the heap! The one thing I was looking forward to was an indoor heated pool to swim in after being out all day. It’s called Pullman resort and spa… yet there is only an outdoor pool (and it’s currently 7 degrees) unless you book a private villa. We get to our room and to be honest it felt pretty dated compared to other Pullman’s I’ve stayed in. It feels like the Pullman that Pullman forgot about. The safe didn’t work and locked my passports in it and I had to get hotel staff to come get them out. It is FAR from soundproof, to the point my partner heard the neighbour fart through the walls, and we got woken up multiple times at some crappy hour by someone’s door banging shut. Next thing which was not so great, was the almost complete lack of English (only one staff member spoke English) and I don’t mean that to sound privileged or bratty as we were obviously in China, but it was beyond a joke. I’ve travelled multiple times around the world, and always the hotel staff has spoken English. Checkin could only be done via google translate! Next up, I tried to order a cake and an electric car turned up 😂. The reception staff were lovely and tried their best but if you were someone who didn’t use a mobile phone, have access to google translate, or were from the older generation, you’d be absolutely stuffed. If we’d have booked an obscure Chinese hotel I’d be expecting that but we chose an international brand hotel to try make thing a a bit easier, to which we just found it easier to organise tours and activities ourselves rather than asking hotel staff for help (even though that is offered). Finally, wifi is no good at all. Requires a Chinese phone number or WeChat but when selecting WeChat error codes were displayed despite WeChat being successfully installed and working on the device, so again we just had to test her our mobiles. The positives: it is close to Shuhe old town and is clean but that’s about it. Soooo, hate to say but all in all I wouldn’t stay here again and definitely wouldn’t recommend.

STAY AWAY! or regret

Tripadvisor-waardering 1.0/5

Travel61232678240 Gecertificeerde beoordeling door TripAdvisor

This hotel takes the cake for the 1 star rating. Misleading room information, dirty place and totally 0 recognition for accor members Location - located 20mins away from the more popular Lijiang ancient town. I chose to stay here as I wanted the view of the famed Jade Dragon Snow Mountain. However was informed upon check in that there is no such view for twin bed rooms and there are only 8 rooms in total for that in which some have also been obstructed by growing trees. It has been 2 weeks since my stay and complaint and the room is still being advertised as so. Accor recognition - none, no welcome drinks, no upgrade as next level is villa. Had to chase for loyalty nights a few times too. Room - Dated and dirty. This hotel is in need of a renovation and am unsure how it is charging such premium pricing. Also found out that the bathtub had sand sediments while using it and did a blue light check after. It was totally not cleaned. Breakfast - Starts at 6.30am but maybe only half is ready. By 7.30am when we left, it was still not fully ready. Did a complain early next morning and when i returned that at night, nothing was done except a fruit platter as apology. The bathtub was still uncleaned as I can visibly see it. Texted them via wechat and they insisted that it was cleaned already. Took a photo and they send the housekeeping head over who agreed that it was uncleaned. The GM came over and offered us insincere compensations like upgrading us the next time we stay(really??) or transfer to the train station which only cost a few dollars and we rejected them. For the scam, non existent cleaning services and 0 service recovery, I would recommend people to reconsider staying. You can stay at the ancient city with better cleanliness, service and newer property for less than half the price. Did a complaint via Accor and didn't get a reply either.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.460 beoordelingen 9.2/10 Locatie
  • 2.642 beoordelingen 8.7/10 Kamer
  • 2.874 beoordelingen 9/10 Service
  • 12 beoordelingen 0/10 Wifi
  • 615 beoordelingen 8.9/10 Netheid
  • 571 beoordelingen 8/10 Ontbijt
  • 7 beoordelingen 10/10 Sustainability

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt

Al onze hotels in Lijiang

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.