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ETAP Belfast 2 stars

Customer review rating 4.0/5 10,419 reviews

ALLSAFE approved hotel

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ETAP Belfast
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+ 10 Services

Hotel extras

  • Great city centre location close to main attractions

  • 146 low-cost en suite comfortable rooms

  • 24hr reception and free fibre Wi-Fi throughout

  • Morning breakfast

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ETAP Belfast

35 Dublin Road
BT2 7HE belfast
united kingdom

Tel: +442076601796

Fax: (+44)2890894409

Check-in from 15h00

Check out up to 12h00

  • DUBLIN AIRPORT EXPRESS COACH :  VICTORIA STATION

  • By plane

    BELFAST INTERNATIONAL At 24km / 15 miles

  • By plane

    G.BEST CITY AIRPORT At 6km / 3 miles

  • By train

    BELFAST CENTRAL At 1km / 0 miles

  • By train

    CENTRAL STATION At 1km / 0 miles

  • By train

    VICTORIA STATION At 0km / 0 miles

GPS :54.593029, -5.931785

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Air conditioning
  • Wi-Fi
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine
Hotel Services And Equipments
  • Hotel informations
    • 146 rooms
    • 8 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 146 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
  • Wi-Fi
    • WiFi in the communal areas
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out

Our accommodation(s)

Our guest reviews for
ETAP Belfast

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

10,419 reviews

TripAdvisor Rating 3.5/5

1,818 reviews

Well located. Clean and tidy.

Customer review rating 4.5/5

John D. Couples - 22/10/2021 Confirmed reviews ALL

Excellent staff. Our room overlooked a busy bar but could hardly hear anything and slept well.

Excellent staff, great location

Customer review rating 3.5/5

Catherine R. Business - 20/10/2021 Confirmed reviews ALL

Very good except I have been charged twice for the stay. Hopefully this can be refunded. GreT otherwise.

Customer review rating 4.0/5

Anonymous Solo - 20/10/2021 Confirmed reviews ALL

All is fine, except the noise of the bar

Good location

Customer review rating 4.0/5

Anonymous Business - 18/10/2021 Confirmed reviews ALL

Grand. Very pleasant staff

fine

Customer review rating 4.0/5

Deborah Families - 18/10/2021 Confirmed reviews ALL

location suited our visit. knew it was going to be basic which it was, but adequate rooms could do with a bit of a deep clean

Great location

Customer review rating 3.5/5

Anne D. Families - 18/10/2021 Confirmed reviews ALL

The staff are great and nothing was a bother to them, room was a bit small but it’s only for sleeping in, the set up with shower and toilet is a bit weird, don’t be looking for any privacy, room was also clean and maids are pleasant, my room was to the back so was quiet but the front can be a bit noisy, I also think management should consider the clientele as there was a few guests that could put u off and although we never had any issues it’s not something I wanted my 7yr old to see, I would stay again

Customer review rating 2.0/5

Margaret Couples - 17/10/2021 Confirmed reviews ALL

At check-in I was told that there were no twin rooms which I had booked. Also given wrong breakfast times Told that 6th floor was better as there would be less noise from club next door

Dear MARGARET G., Thank you for taking the time to tell us about your experience at the ETAP Belfast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Etap, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

good central location

Customer review rating 3.5/5

Rj Solo - 14/10/2021 Confirmed reviews ALL

Good location. Get what you pay for, WiFi amazing comfy bed just a shame I was right above a raving party below in filthys but friendly staff felt safe staying here

Dear ROSS J., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary Duty Manager

Window didn't shut properly, need more sound proofing.

Customer review rating 2.5/5

J Solo - 14/10/2021 Confirmed reviews ALL

Not bad considering the price. Couldn't sleep til gone 1 due to the nightclub next door. Limited options on the breakfast and I don't think anyone diluted the juice as it was so syrupy. Nice Guinness.

Dear JOE B., Thank you for taking the time to tell us about your experience at the ETAP Belfast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Etap, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great

Customer review rating 4.5/5

Lawrence H. Families - 13/10/2021 Confirmed reviews ALL

Very nice

Dear LAWRENCE H., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary Duty Manager

Good stay

Customer review rating 5.0/5

Kevin Friends - 13/10/2021 Confirmed reviews ALL

Friendly staff

Dear KEVIN F., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary Duty Manager

A pleasant experience

Customer review rating 4.0/5

Aidan O. Solo - 13/10/2021 Confirmed reviews ALL

A very pleasant experience. An ideal and affordable location to stay overnight. Got a good peaceful nights sleep. My fellow guests and staff were friendly. I'd highly recommend this to anybody who is looking a short, cheap stay. You are close to the offices, bars, restaurants. I know for certain I'll be returning again.

Dear AIDAN O., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary Duty Manager

Hostel not hotel

Customer review rating 2.5/5

Maria Friends - 11/10/2021 Confirmed reviews ALL

We were staying for one night. There was a bad smell in the lobby and public stairs for the duration of the stay . The room was a lot tighter for space than we expected from the pictures. Bed was comfortable . Free tea/coffee downstairs was a nice touch . We felt the room was overpriced for what it was. Good location though . My main observation would be that this is a hostel rather than a hotel and should be advertised as such!

Great hotel

Customer review rating 5.0/5

Sharon M. Friends - 11/10/2021 Confirmed reviews ALL

Our stay was fabulous beds were so comfy clean towels and room cleaned the staff were great also. The location is perfect for city centre but also has great pubs and restaurants on there doorstep would definitely stay here again

Dear SHARON m., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary Duty Manager

Good Central location

Customer review rating 5.0/5

C J. L. Solo - 11/10/2021 Confirmed reviews ALL

Staff very pleasant and always eager to help. Hotel clean. Very nice atmosphere. Enjoyed free coffee.

Dear CHARLES l., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary Duty Manager

Great location

Customer review rating 3.5/5

Liam Friends - 11/10/2021 Confirmed reviews ALL

Good enough experience. Only issues was a dodgey shower door and was a pair of old socks under the bed. Would return however.

Nice stay and amazing staff

Customer review rating 5.0/5

Malou M. Friends - 10/10/2021 Confirmed reviews ALL

Great and clean room. Accessible to shops and other spots in the city. Thank you so much for very accommodating and friendly staff. Will definitely be back

Dear MALOU M., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary

Very Poor

Customer review rating 0.5/5

Mark H. Couples - 09/10/2021 Confirmed reviews ALL

Water cold in shower so COULD NOT HAVE A WASH Mentioned this to Front Desk on leaving and not even an apology or offer to have a shower elsewhere!!

Dear MARK H., Thank you for taking the time to tell us about your experience at the ETAP Belfast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Etap, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

OK quality for price

Customer review rating 2.5/5

S. Friends - 08/10/2021 Confirmed reviews ALL

Beds are a disgrace if you want a good nights sleep maybe try the floor.

Dear S. SHAUNA, Thank you for taking the time to tell us about your experience at the ETAP Belfast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Etap, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very good value

TripAdvisor rating 5.0/5

Richard B 22/09/2021 TripAdvisor review

We have stayed many times in the Etap Belfast - we choose it because it is in a great location and is definitely very good value for money. The staff are always very welcoming and the rooms basic, but clean and comfortable beds.

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