ETAP Belfast

ETAP Belfast 2 stars

Customer review rating (ALL Rating) 3.9/5 729 reviews

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Hotel extras

  • Great city centre location close to main attractions

  • 146 en suite comfortable rooms

  • 24hr reception and free fibre Wi-Fi throughout

  • Morning full English and continental buffet breakfast

  • Pizzas available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ETAP Belfast

35 Dublin Road
BT2 7HE BELFAST
United Kingdom

GPS:54.593029, -5.931785

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

ETAP Hotel Belfast Non contractual photo

Enjoy a pizza and a drink with us

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  729 reviews

TripAdvisor Rating  3.5/5  1,878 reviews

Well located

Customer review rating 3.5/5

Robert Friends - Confirmed reviews ALL

Basic room but clean staff helpful

Dear ROBERT E., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ETAP Team

Basic but does a job. Lots I wish I knew before I came!

TripAdvisor rating 3.0/5

WitnessthefitnessUK Couples - TripAdvisor review

We booked the ETAP for a little midweek getaway. Firstly, we felt the location was great. Less than a 10 minute walk from the train station and decently close to the city centre. There are some reviews about a noisy bar below, we stayed over Friday/Saturday and we were not disturbed by any noise at all, we were however 5 floors up so this may be why! The room was quite pokey but that was to be expected. We didn’t like that the shower door would open right into the bedroom as there was no separate bathroom as such. This caused the hotel room to become steamy and opening the shower door right into the bedroom caused the floor to become wet as it wasn’t contained to the shower. The shower door is a translucent, frosted glass which is directly visible from the bed which doesn’t matter so much when you are in a couple but others may not like this. The 3 in 1 hand/body/hair gel wasn’t the greatest and was very drying so we’d highly recommend taking your own. This was completely empty upon our arrival but was rectified the next morning by housekeeping when they knocked on the door. In relation to house keeping, we stayed for 3 nights and our beds were only made once - not sure if this was standard or if we were just missed out. We were unsure what to do with our towels as there was no where to hang them to leave them to dry and housekeeping weren’t removing them. We noticed people leaving rubbish outside their doors which may be a result of no housekeeping mid stay. The bathroom door does have gaps at the bottom and top which eliminates any chance of privacy and everything can be heard. There are no tea or coffee making facilities in the room, however there is a coffee machine in reception with 24hr facilities, coffee, hot chocolate, lattes etc which was nice and good for when leaving the hotel to take a hot drink with you. There were take away cups for the drinks but no lids which was a shame but also no reusable/recyclable vessels to prevent waste whilst enjoying a drink whilst within the hotel. The breakfast was basic but filled a hole. There were 3 choices of cereal and some fresh fruit which was a good baseline. However the cooked breakfast had been sat out a long time and wasn’t enjoyable if coming to breakfast around 8am as it didn’t appear to be replenished for fresh. The bread was uncovered which meant it went very dry. There was an air conditioning unit in the room although we didn’t use this as it was already cold. The room temperature was difficult to regulate with it either being boiling hot or freezing cold. The bed was comfy. There are no power outlets by the bed which was somewhat inconvenient and the television was basic with only analogue channels. There is a mirror in the room, however this was poorly positioned and the bed was in the way to stand in front of it. Upon arrival, check in was 3pm but we were allowed to leave our bags free of charge, however we did the same once leaving due to a late flight but there was a £2 charge per bag. Overall, it is a good base with basic facilities but serves a purpose and we didn’t feel disappointed.

Well located

Customer review rating 5.0/5

Richard B. Couples - Confirmed reviews ALL

Another great stay at the ETAP Belfast Efficient staff, clean and comfortable room, great location!

Dear RICHARD B., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ETAP Team

Good location

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

I stayed for 2 nights b&b with my mother and niece. Breakfast was acceptable and it was really nice having tea and coffee free 24/7. The only criticism I have is the hotel had a smell that I didn’t like and it made me feel sick several times. Besides that we were happy with our stay.

Dear LAURA M., Thank you for taking the time to tell us about your experience at the ETAP Belfast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Etap, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The ETAP Team

Great location

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Had a lovely stay .clean and staff are very nice

Dear ANNE K., We very much appreciate your comments regarding your stay at the ETAP Belfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ETAP Team

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Other web-users rate our hotel

  • 1,435 reviews 9.2/10 Location
  • 1,855 reviews 4.9/10 Room
  • 1,416 reviews 8.6/10 Service
  • 41 reviews 7.6/10 WiFi
  • 1,118 reviews 3.1/10 Comfort
  • 886 reviews 5.6/10 Cleanliness
  • 736 reviews 7.9/10 Value
  • 428 reviews 7/10 Breakfast

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