Pullman Oceanview Sanya Bay Resort & Spa 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.8/5 รีวิว 150 รายการ

การรับประกันราคาที่ดีที่สุด
Pullman Oceanview Sanya Bay Resort & Spa - Image 1
Pullman Oceanview Sanya Bay Resort & Spa - Image 2
Pullman Oceanview Sanya Bay Resort & Spa - Image 3
Pullman Oceanview Sanya Bay Resort & Spa - Image 4
No 158 Sanya Bay Road, Hainan, 572000 Sanya, จีน

รายละเอียด

ความพิเศษของโรงแรม

  • Step outside and you're on the "sea walkway of coconut dream"

  • En-suite swimming pools and 8 unique villas

  • Celebrate in style in one of the largest ballrooms in Sanya

  • A special vacation experience to enjoy all beverage

ที่พักของเรา

สถานที่ตั้งโรงแรม

Pullman Oceanview Sanya Bay Resort & Spa

No 158 Sanya Bay Road, Hainan
572000 Sanya
จีน

พิกัด:18.270597, 109.485573

โทรศัพท์
แฟกซ์ +86 898 8828 6655

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • รถรับส่ง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.8/5  รีวิว 150 รายการ

เรทติ้งบน TripAdvisor  4.9/5  รีวิว 4,802 รายการ

Certificate of excellence ปี 2025

Nice relaxation

คะแนนจาก Tripadvisor 5.0/5

109abdallahg รีวิวที่ได้รับการรับรองจาก TripAdvisor

The hotel has a prime location near the city and at same time having a very nice swimmable beach. Room is top cleaned, most high quality standards kept. Personnel overall are very kind, professional and helpfull, especially the two ladies from the lounge and the frontdesk management namely Gardy and Maria. Breakfast has a good variety choice and there is a space allocated to Accor elite members. Lounge is very nice, calm with a good choice of snacks and drinks. Hotel got a currency exchange service and an ATM from Bank of Telecommunications (one of the best in China). Otherwise, there is maybe a small room for improvement, especially with the English language communication of some front office stuff.. Even, that I don't consider this an issue, since there's always someone around with a good level of English. Special thanks to Maria and especially to Gardy who knew how to turn complaints into compliments. It was overall a nice experience and a good relaxation. I hope to come again in future vacations.

Thank you for taking the time to share your positive experience at Pullman Oceanview Sanya Bay Resort & Spa. We are delighted to hear that you enjoyed our prime location, the cleanliness of your room, and the overall professionalism of our staff, particularly Gardy and Maria. It is always rewarding to receive such commendation. Dear guest, We appreciate your feedback regarding the English language communication among some of our front office team. We continuously strive to enhance our services, and your comments will be taken into consideration for future training and development. It is pleasing to know that you found assistance readily available during your stay. We look forward to welcoming you back for another relaxing vacation in the future.

Outstanding Ocean View Hotel

คะแนนจาก Tripadvisor 5.0/5

hyeminworld Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

오션뷰라는 이름에 걸맞게 바다가 매우 가까이 느껴져요. 바다뷰는 최고~! 직원들도 정말 친절했습니다. 그리고 라운지가 조용하고 분위기도 좋고 전망도 너무 멋지니 꼭 방문해 보세요! [ Room & View ] I stayed in the Executive Suite. The room offers a close-up view of the sea - outstanding ocean view!. The room is spacious and the air conditioning works well, making for a comfortable stay although the interior feels a bit dated. [ Dining ] Be sure to visit lounge! The view from the lounge is spectacular and peaceful. The food is well presented and neatly arranged. Special thanks to Bartender! His lemon oolong tea looks beautiful and tasty. If you love seafood, you can enjoy live performance during your seafood buffet. [ Service ] Special thanks to all staffs! They brought a cake to my room and sand for us. It was a little embarrassing but truely touching and warm.

Dear valued guest, Thank you for staying at Pullman Oceanview Sanya Bay Resort and Spa. Thank you for your comments sharing with us, let us know that you are satisfied with this trip. It is our honor to get your approval, and your feedback is our motivation for continuous improvement. We sincerely look forward to seeing you again in the future and provide more excellent service in the next time.

Disappointing Stay at Pullman Oceanview Sanya Bay Resort & Spa – Not up to Accor Standards

คะแนนจาก Tripadvisor 1.0/5

Akmal T รีวิวที่ได้รับการรับรองจาก TripAdvisor

We recently stayed at Pullman Oceanview Sanya Bay Resort & Spa, expecting the quality and service typical of the Accor brand — but unfortunately, this hotel fell far short of being a true international 5-star resort. 🔸 Outdated Facilities The hotel is visibly old, with tired interiors and worn-out furniture. It clearly hasn’t been renovated in years and lacks the modern comfort one would expect from a Pullman property. 🔸 Poor Housekeeping Housekeeping was well below acceptable standards. Room cleaning consisted of only taking out the trash and changing towels. Bed linen was replaced only every four days, which is unacceptable for a 5-star hotel. 🔸 Low-Quality Breakfast The breakfast buffet was very limited and catered almost exclusively to Chinese guests. There was no international cuisine to speak of — no fresh juices, no proper pastries, no dairy alternatives, no Western or vegetarian-friendly options. Not what you'd expect from a supposedly global resort. 🔸 Staff Don’t Speak English The majority of the staff, including at reception, had little to no English skills, making communication difficult. This was especially frustrating given that the Pullman brand markets itself as an international hotel. 🔸 Misleading Beach Information Despite the name, the hotel is not directly on the beachfront. The beach is public and shared, and requires crossing a road. There are very few sunbeds, and no real beach service. It’s far from the luxury beachfront experience advertised. 🔸 No Distinctive Personality The resort lacks atmosphere, design identity, or any kind of personal touch. It feels generic and geared more toward mass tourism than individual travelers seeking a refined experience. 🟨 In summary: This property may technically belong to the Accor group, but it is far from what you’d expect from an international Pullman resort. It might be acceptable for large tour groups with low service expectations, but not for international travelers seeking quality, comfort, and professionalism. Would not stay again or recommend.

Dear Valued Guest, Thank you for taking the time to share your valuable feedback about your recent stay with us. We sincerely apologize for the unsatisfactory experiences you encountered. As an integral part of the Pullman brand, we fully acknowledge your expectations for premium service quality. While our property has been in operation for some time, we consistently invest in annual renovations and maintenance. Currently, we are implementing a phased upgrading plan for guest rooms and public areas. As a Green Hotel, we adhere to sustainable practices, including changing bed linens every three days for in-house guests. Should you have any specific preferences, please feel free to inform us in advance. Your comments have already been shared with our Housekeeping team. Regarding our breakfast buffet, which offers 70+ Chinese and Western options, we genuinely appreciate your suggestion and will further diversify the selection by adding more international cuisine to elevate the dining experience. We’ve also noted your feedback about language barriers among staff and will enhance foreign-language training for frontline teams to improve cross-cultural service competence. Concerning the beach access, we deeply regret any confusion caused. The hotel is indeed connected to Sanya Bay Beach via a dedicated underground passage. That said, we will optimize beach facilities by increasing the number of sun loungers and umbrellas to enhance your seaside retreat. Your feedback serves as a catalyst for us to refine every aspect of our service, striving to deliver a holiday experience worthy of the Pullman brand. Once again, thank you for your constructive input. We look forward to welcoming you back for a renewed and exceptional stay.

Our spending in hotel needs top up room deposit

คะแนนจาก Tripadvisor 1.0/5

Sutjen ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

We patronised the spa , Chinese restaurant and pool bar in the hotel. Each time we wanted to sign the bill to our room, if it exceeded the initial credit card deposit of 1000Rmb, we need to go to front office cashier to top up our deposit otherwise we cannot sign the bill to the room. We were escorted by a Spa staff to the Front Office to top up . This system of top up deposit if spending at hotel outlet exceeded the credit card 1000Rmb amount is the first time i have ever encounter staying in Accor hotels and other international hotel chain.This causes inconvenience and deter us from spending in the hotel as each time we spent we need to go Front desk cashier to top up is troublesome. By doing this system the hotel are discouraging guests to spend in their F&B outlet. The property is pretty old. We had a big corner room, the view was good, the furniture in the room is not fill with appropriate size furniture considering the space of the room, very empty room with old furnitures.

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Oceanview Sanya Bay Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our front desk collects a refundable deposit upon check-in based on the duration of stay to facilitate charging privileges for in-house expenses. Regarding your feedback, we have instructed the front desk to adopt a more flexible approach in adjusting deposit amounts according to guests’ needs to avoid repeated top-up requests. We deeply regret the issues you encountered with room facilities. As part of the Pullman brand, we are committed to delivering high-quality hospitality experiences and are currently undergoing phased renovations to upgrade our facilities. Your constructive feedback is invaluable in helping us improve our service standards. We truly appreciate your input and hope to have the opportunity to welcome you back for a renewed experience in the future."

Excellent stay!

คะแนนจาก Tripadvisor 5.0/5

Татьяна Ф รีวิวที่ได้รับการรับรองจาก TripAdvisor

Our stay at the Pullman OceanView Hotel was absolutely fantastic! This is a beautiful hotel with an excellent location, offering plenty of pools to enjoy—we especially loved the kids' pool. The fish that children can feed were a huge hit with our little ones—they were amazed and couldn’t get enough of this unique experience! The service was outstanding, and the food was delicious—the BBQ dinners were a highlight of our evenings. The kids' playground and arcade games were a wonderful addition, keeping our children entertained for hours. We also really enjoyed the tennis courts—a great way to stay active during our vacation. A special thank you to Maria, the Welcome Manager—she made our stay truly perfect! Her attention to detail was incredible, and she remembered everything we discussed, ensuring we had everything we needed. Her warmth and professionalism made a huge difference. Highly recommend this hotel for families and anyone looking for a memorable getaway. We can’t wait to return!

Dear guest, Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. We are glad to note that you were satisfied with our service, location, pools and BBQ. In the same time, thanks for your recognition of Maria, it is our honor to get your approval. We sincerely look forward to seeing you again in the future and provide more excellent service in the next time.

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

  • 4,821 ความคิดเห็น 9.6/10 ทำเล
  • 7,895 ความคิดเห็น 9.3/10 หัองพัก
  • 12,192 ความคิดเห็น 9.4/10 บริการ
  • 44 ความคิดเห็น 6.6/10 อินเทอร์เน็ต
  • 4,145 ความคิดเห็น 8.6/10 บรรยากาศรอบๆ
  • 2,140 ความคิดเห็น 9.3/10 ความสะอาด
  • 2,056 ความคิดเห็น 9.3/10 อาหารเช้า

สนับสนุนโดย Trustyou

สถานประกอบการอื่นของเราที่อยู่ใกล้เคียง

ดูโรงแรมทั้งหมดของเราใน ซานยา

ราคาเริ่มต้นสำหรับ 1 คืนต่อ 1 ท่านในประเภทห้องพักในราคาใกล้เคียงกัน ไม่รวมบริการเสริม ไม่รวมอาหารเช้า ราคานี้เป็นราคาปกติรวมภาษีที่ต่ำที่สุด (สามารถชำระภาษาบางประเภทได้ที่โรงแรม (เช่น ภาษีวันหยุด) ตามกฎหมายท้องถิ่นที่เกี่ยวข้อง) ของโรงแรมประเภทนี้ สามารถดูราคาสำหรับการเข้าพักหนึ่งคืนในอีก 20 วันถัดไปได้ในเว็บไซต์ https://all.accor.com/ ความพร้อมให้บริการขึ้นอยู่กับช่วงเวลาที่เข้าพักและจำนวนห้องว่าง ราคานี้รับประกันเฉพาะราคาที่ดีที่สุดแบบไม่มีข้อจำกัดเท่านั้น ทุกการจอง (จากต่างประเทศ) สามารถชำระผ่านสกุลเงินของประเทศที่โรงแรมนั้นตั้งอยู่เท่านั้น การจองจะได้รับการการันตีเมื่อชำระด้วยสกุลเงินของประเทศที่โรงแรมนั้นตั้งอยู่เท่านั้น คุณสามารถดูอัตราแลกเปลี่ยนในสกุลเงินของคุณได้โดยประมาณ แต่อัตราแลกเปลี่ยนไม่ใช่อัตราที่แน่นอน ขณะที่ชำระเงิน ธนาคารของท่านอาจคิดค่าธรรมเนียมธนาคารหรือค่าธรรมเนียมแลกเงิน