Hotel Pullman Oceanview Sanya Bay Resort & Spa

We appreciated very much our 8-days stay at Pullman. My parents and us were all very happy. What we enjoyed most: Our 3- bedroom apartment was spacious and well organized. There is a kitchen with a big refrigerator. The washing machine also made our stay more convenient. We also liked to have dinner and lunch all together in the living room. The cuisine was overall delicious. We ate very well. There are plenty of choices for the breakfast, from Asian to european taste. The room service was very good. We ordered almost every day, except once, the meal was delivered in less than half an hour. We also liked very much the swimming pools. The bigger one was adapted for children and you can really play.. Our 5-year old enjoyed it everyday. I personally prefer the another one which was reserved for swimming. There is a real thinking for family and children. The indoor playground is huge, parents can stay with their kids. The small park just outside of the main restaurant is very nice for small children. There is even a kid corner in the restaurant. The beach is also ok. I find it a great service that hotel built the underground path so clients don't need to cross the street to the beach. Sanya bay is certainly not the best beach even, but during the daytime (around 12am) when the water is calmed, it is still pleasant to go to the sea. For my boy, he liked to play with sand on the beach. A special note for the RedSun bar on the 17th floor of the main building. Only hotel guests have the access. We discovered this beautiful place the 3rd day after our arriving. The view was magnificent. Very few guests come to this bar so it is very quiet even intimate. The RedSun bar became the favourite place of my husband and me, we liked to have our dinner or drink a glass of wine every evening. There is a real service mindset shared by the hotel staff. The Concierge and the front desk (of our building) gave useful advice and ideas, very helpful to organize trips to discover Sanya and around. All the staff were nice and friendly and ready to help whenever we needed. Small remarks The Cesar salad is expensive giving the small portion and it is served without parmesan. The food waste seems somehow important at the breakfast. Some guests took far more than what they could eat. Overall, we enjoyed very much our stay at pullman. A big "thank you !" to your staff and hotel. If we come to Sanya another time, we will certainly come back again!

This hotel charges for nearly everything outside of the room except the pools. While food should have a charge, I cannot see paying as much for food and drinks as they ask you to pay. For instance, a glass of Jack Daniels is 78 yuan or roughly $12 a class. The dinner buffet was about $45 a night per person or 318 yuan. Using the other things like the arcade, golf room and so on was 30 yuan for 3 minutes or $5 for 3 minutes. If you stayed for 30 minutes that would have been $50 or 300 yuan. That is simply ridiculous to me. I am not a cheapskate , but at these prices you have to be well off, too, and not care about money.

because of the front office assitant manager Mr Jayden, he is simply the best. He went for an extra effort to ask anything i needed as a gold member only. basically super natural and helpful for the ability he could do e.g early check in and late check out and explaining the hotel facilities etc, will come back for another stay for sure! it's a lovely hotel as well, well adequate for a family of youngsters, parents and grandparents there are plenty of things to do just within the hotel for 3 days at least! beach front, pool facilities and children playground etc, very closed to the airport in fact not bad, planning another trip soon

Overall quite decent experience. Paying for the cheapest sea view room but actually can bearly see (from level 5). Breakfast shall improve the most. Compared to Pullman in other countries (eg Indonesia), here has fewer variaties and easier to get sick of the food. Main hall area is a bit hot even at night. This will definitely affect bar business.

The hotel is located at Sanya Bay in front of a beautiful and quiet white sand beach. Apart from a lot of facilities for family and kids, the hotel's design also aims at providing a paradise for vacation and honey moon. The room is spacious and clean, and the bed comfortable. For the beautiful ocean view, I recommend Grand Ocean View Room, Executive Room or Executive Suite. You will find It worth every dollar you pay. The hotel has four swimming pools and three restaurants including an International Restaurant, the Sand, a Chinese Restaurant, The One, and a Pool-side Barbecue Restaurant. I had my breakfast, lunch and dinner at the Sand, and also my dinners at the One as well as the Barbecue Restaurant. I thoroughly enjoyed my meals in all these restaurants. I had stayed with this hotel a total of six times within two years with my family and different groups of friends. I love this hotel and regard it as my second home. I come back time and again because I find it a paradise for holiday with good Ocean View, beautiful and quiet white sand beach, excellent and convenient location as well as excellent service. I also find my friends, the hotel staff, there. Their professional service and warm hospitality is second to none I have ever experienced in other hotels given my travel experience as the Accor Platinum Plus Member. On this occasion, my wife and I visited Sanya with two couples for celebrating birthday. My friends feedbacks to me that the Pullman Oceanview Spa and Resort had given us a wonderful and unforgettable holiday and birthday celebration. We will definitely be back on our next visit to Sanya. Taking this opportunity, we should appreciate it if the hotel senior management would convey our heartfelt gratitude to all the hotel staff and our special thanks to the Front Office Manager Jojo and her staff Fanny, Serena, Jadan and Lee; the Poolside Barbecue Restaurant Jennifer, the Sand Restaurant Manager Cindy and her staff Edward and York, the One Restaurant Manager Nancy and her staff Sky as well as the Chief Chef Tsui and the Director of Food and Beverage, Mr.M Saffian. They all had done a great job to make us a memorable stay with Pullman. We highly recommend this hotel.

Excellent and warm welcome & services. Specially, thanks you to Fanny, Carol, Kitty, Shyla, Cindy(for her good breakfast service). Of course, no forget another person that I don't know their name. Thk

I stayed at Pullman Oceanview Sanya Bay Resort & Spa for one night right after holiday weekend. I got upgraded and received outstanding treatment, that made my stay exceptionally one of the best I ever experienced. My stay experience was personalized and I was greeted by name during various contact points with many different hotel staff (Whom I try but cannot remember everyone's name). I was attended by the pleasant Ms Miffy during check-in and during check-out, and further greeted by the duty front-desk managers Jeffer Xiao and JoJo Liu respectively. I got an room upgrade to a level 16 room with beach view and complimentary lounge access. Shortly after entry to room, I had nice snacks and fruits delivered Mr Susan (Nepalese) and also a phone call greeting from duty manager Mr Kelvin. Sanya Bay beach is connected with Pullman resort through an underpass, where the friendly hotel security personnel greeted and gave safety reminders to fellow visitors. The staff I encountered at the lounge and lobby (Julia, Sonya, Michelle and team), and at the gym and activities area, were very pleasant and professional. So too for the house-keeping team who tided my room in the evening, and made the place comfortable for rest. During breakfast, I was constantly greeted by name and attended to the busy but dedicated team whom I only remembered Ms Leila by name. The team at Pullman Oceanview Sanya Bay Resport & Spa is very serious about service and visitor experience, and reflects a high level of discipline and attitude. I am appreciative of the efforts and treatment I received, and very impressed by the resort and team here :)

The staff was very courteous and professional. The place was very well maintained and beautiful. The pools were always clean and the grounds were very nicely taken care of. I would recommend this resort to others.

Of the five 5-year Accor Plus Membership, I have been holding almost 3 years Platinum status. Over this period of time, I have very good accommodation experience of various hotels in different brands under the Accor Group in different countries including Australia, New Zealand, Dubai, Japan, Thailand, Beijing, Guangzhou, Macau and Hong Kong. Among these hotels, The Pullman Hotel and Sofitel Hotels in Dubai are great in term of service, location, views and facilities, but I love the Pullman Oceanview Sanya Bay Resort & Spa even more which is my most favourite one. This is my fourth time coming back to the Pullman Oceanview in 15 months. On one occasion, I came along with the family of my son to Sanya staying at this hotel, and the other occasion with my friends. Other friends who had stayed at this hotel on my recommendation are all favourably commenting on it. One of the reasons is we all consider the hotel is beautifully designed. Each room has very good garden or ocean view. The rooms on higher floor has both excellent garden, swimming pools (4 pools) and ocean view. The rooms are spacious and clean, and bed comfortable. It should be a good choice for honey moon or vacation. With good facilities for kids, it is also good for families. Moreover, the location is great ! It is very near to the airport and down town, just 15 minutes by taxi ($30 remminbi) or even by airport bus. The hotel also provides free shuttle to down town and the largest Duty Free Shop in Sanya. During my stay at the hotel, I had my lunch and dinner mostly in the Chinese Restaurant, "The One". I enjoyed thoroughly the delighted food there. I advise not to dine out as far as possible because many stories about cheating the tourist at the local restaurants were told. I think the most important reason I came back to this hotel again and again is because of the hotel staff. Actually, they are now my friends. Everytime when I checked in the hotel they always said "Oh ! you come back home again!". I agree ! I also regard the Pullman Oceanview my second home which is my only choice in Sanya. The staff are great ! Again, I should greatly appreciate it if the hotel senior management would convey my most sincere gratitude to them in particular Jojo, Lisa and Jerry of the Front Office, and Hedy and Damon of the Chinese Restaurant "The One". Last but not the least, the idea of the Accor in promoting the loyalty programme is good ! I treasure very much my membership.

The Pullman Sanya is a one of the best places that we have been to wind down and relax. From the time you drive in to the resort, the treatment we received was amazing. Every attention to detail is looked after and to date this is one of the best Accor hotels we have stayed. The access to the fully serviced private beach, manicured tropical gardens and resort pools provides a very relaxed atmosphere. A good variety of restaurants with the poolside BBQ being the highlight.

I stayed in the Pullman Oceanview Sanya bay resort for 3 nights in this Easter Holiday. There were not very crowd because it's not a Chinese holiday. As a Accor Platinum member , We were upgraded and combined with my another executive floor booking to a apartment. I got a 3 bedrooms apartment with a amazing sea view! We can see nice sea view in the living room and two of the bed rooms. Thanks Jojo and Elaine. There are 4 swimming pool in the resort. No matter you can swim or not. There should be a pool fit to you. Although there a street between the hotel and the beach. But There are a private tunnel from the hotel to the beach with security. On the beach side. The hotel provide beach chair and umbrella. Also some staffs work for you in the beach too. We got a extremely relax holiday here. The executive lounge is located in the 17 floor. It opened between 12:00 to 20:00. Provide free soft drink , afternoon tea and happy hour. We love to have some lite food with nice sea view here. The hotel's location is good for me too. It is only 15 mins drive from the airport and city center! When I check out. Miffy was very efficiently and professional. The bell boys were helpful too. Although the hotel is not new. But it is well maintained and very clean. I will suggest my friends to try this hotel and I am sure I will still choose this hotel in the future.

It was a pleasant 4 night stay on the 10th floor. A clothes dryer rack is provided in the balcony. The buffet breakfast was good, with very wide spread of food. That was our best meal in Sanya. No buffet lunch and dinner in the same restaurant. The Chinese restaurant serves rather tasty food except quite costly. We watched free movies in the mini cinema with very comfortable sofas. Within walking distance from the hotel is a popular seafood restaurant, Mrs Pang. There are 2 complimentary transport to China Duty Free mall (need to book 1 day in advance) and town area.

With the platinum A plus card, the hotel upgrade to deluxe seaview suit, very impressed! I like to huge outdoor balcony, can see the whole sea view and star shinning! Tremendous Harbour view. Will definitely come again to the hotel!

As an Accor Plus Platinum Member, I stayed a number of Accor hotels in different countries. Pullman Oceanview Sanya Bay is one of my most beloved hotel. I came back again, again and again over the past 10 months from Hong Kong. I also recommend it to my friends, two separate couples. They visited Sanya and stayed in this hotel respectively in June and October this year. We talked about the hotel and shared the same view that given its very reasonable price, the hotel is well designed and situated at the excellent location in Sanya near both the Pheonix Airport and city centre (both around 15 minutes) and it will save you a lot of travelling time and money. Public buses other than taxi are convenient and cheap transport for almost all famous attractions. The bus stop is about 200 metres away from the hotel. Having said that, I would also like to point out it is built close to the beach of Sanya Bay providing excellent ocean view with two very large swimming pools as well as one pool pool and a waterpark for kids. It is particularly good for families with kids and for holiday. I highly recommend the Grand Oceanview Room (10/F or above) or Executive Room or Executive Suite. Definitely, you will find the beautiful view of the property and the ocean. Not only was I deeply impressed by the beautiful design of the property, I also enjoyed very much the Chinese food of the Chinese restaurant of the hotel, "the One" - the food were really tastety. In Sanya, I do not recommend to dine out because many restuarants are notorious of cheaping tourists. The hotel management is excellent and in my opinion, second to none among the Accor hotels. This is one of the main reasons, I came back time and again. After my first stay in early this year, the staff become my very good friends and the hotel my second home (in the past 10 months I came back to Sanya and stayed in this hotel thrice with my family and friends). Taking this opportunity, I would like to thank Lisa, Jojo, Lily, Maiky, Jennifer and Chef Damon and would appreciate it if the hotel management would pass my compliment on to them. On this occasion, we stayed 6 nights in Pullman Oceanview Sanya Bay and thoroughly enjoyed our stay for one of the important reasons that we were well taken care of by this group of people, the excellent staff of the hotel. I will continue to recommend this hotel to my friends and relatives.

Well appointed hotel under the leadership of GM Richard, Manager Jan and Welcome Manager JoJo.The hotel is beautifully designed that makes for a luxurious get away. It's in good location close to the airport, city centre and the beach. The room was spacious and comfortable. The Chinese food was gourmet and delicious. Love the hotel and come back after 4 months of our first stay. We spent again a lovely week in luxurious surroundings. I was particularly impressed by the helpfulness and service of staff. Fanastic hotel from the moment we walked into the reception. The staff were so friendly and nice. They were extremely helpful and couldn't do more for us. I would like to convey my appreciation to the Welcome Manager JoJo, Welcomer Lily, Ki Ki of the Executive Lounge as well as Grace and Rita of the Chinese Restaurant for their professional service who made us a wonderful, memorary and happy stay in the hotel.I will definitely stay there again in my next visit and recommend this hotel to any traveller.