阿姆斯特丹斯希普霍尔机场诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 3,442 评论

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Taurusavenue 12, 2132 LS 霍夫多普, 荷兰

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  • 距阿姆斯特丹市中心仅 20 分钟（乘火车）！

  • 17 个设施先进的会议室，自然采光充足。

我们的客房

酒店位置

阿姆斯特丹斯希普霍尔机场诺富特酒店

Taurusavenue 12
2132 LS 霍夫多普
荷兰

GPS:52.291615, 4.701503

电话
传真 +31 23 747 0399

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  3,442 评论

TripAdvisor 评级  4.5/5  1,525 评论

卓越奖 2023

Wonderful hotel

Tripadvisor 评级 5.0/5

irina A 经 TripAdvisor 认证的评论

The hotel is wonderful. It contribute to the quality time with your family. One of the biggest plusses of the hotell is its location near by railway station. The only challenge of the hotel is also location which iss too far away from center of this cosy city.

Dear Irina, Thank you for taking the time to provide us with your feedback. We are pleased you had an enjoyable experience; our team are on hand for any advice on local attractions and directions to where you might like to visit. We would be delighted to welcome you back for another stay in the future. Best regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

非常差的住宿體驗

客户意见评级 0.5/5

Yh 家庭住宿 - 所有已确认评论

此次入住兩個房間共三晚，原本安排爲連通房（10…）入住第一晚1015房電燈故障，因此被迫換至不同樓層718，但718電視也故障，此外家人的1017房冰箱也故障。第二天一大早請reception協助換房，reception查詢房況後承諾會幫我們換至同一樓層的另外兩個房間，但當行程結束回到飯店，當班的reception卻完全沒接收到換房安排的訊息，想當然爾又是用一樣的說辭推託說房況很滿，將我和家人安排到不一樣的兩個房間（908和1032），我們也只能接受。當晚大約10:20左右，睡夢中我聽到有人試圖打開我房門的聲音，沒多久後電話響起，是reception打來確認我資料，她說系統裡沒我的資料。我真的非常的生氣，向reception反應，沒人給我任何說明或表達歉意，我只能說這是我這輩子最差的住宿體驗

尊敬的客人， 感謝您抽出寶貴時間對我們酒店的住宿體驗進行反饋。 我們對於您未能享受到應有的舒適住宿感到遺憾。我們的目標是為每一位客人提供無可挑剔的服務，但顯然這次我們沒有達到這一標準。 關於房間分配和設施方面的問題，我們感到非常抱歉，這與我們的服務宗旨不符，我们会进一步反思我们的工作并優化內部通訊流程，以確保提供更為連貫和高效的客戶服務。 同時，對於您提到的安全顧慮，我們深表歉意。客人的安全和隱私是我們的首要任務，我們將持續加強員工培訓，確保類似事件不再發生。我們的客服團隊始終準備著為您提供幫助。 我們期待有機會再次為您服務，並證明我們的承諾和質量。祝您安好。 Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

strategic place to stay

Tripadvisor 评级 5.0/5

Flowercitybandung Solo travel - 经 TripAdvisor 认证的评论

it was nice stay, with nice staff who assist me and nice salmon i have at the restaurant however i was looking for some meals without any animal products. anyway the salmon is the least i can forgive to eat😄. the strategic location from the train station make me easy to hop and hop to other places by train. the place is nice to explore by walk. the rest are ok

Dear Flower, Thank you for sharing the review of your stay with us. We are delighted to hear that our staff provided you with excellent assistance and that the salmon dish at our restaurant met your satisfaction. We regret to hear that our vegan options were not up to your expectations. We continuously strive to cater to all dietary needs and preferences and we will certainly take your feedback into consideration. It pleases us to know that our strategic location and the surrounding areas provided you with a pleasant experience for exploration. We look forward to welcoming you back. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Very good

Tripadvisor 评级 5.0/5

francesca_zeta1975 商务住宿 - 经 TripAdvisor 认证的评论

The hotel is only five minutes far away from the airport. It has a shuttle service day and night. Room is clean and recently renovated. Meeting room was with natural light and with all the necessary set up. Room service was good. Professional staff.

Dear Francesca, Thank you for sharing this positive review. It is rewarding to know that you had such a pleasant experience with us; this inspires our team to continue upholding our high standards of service. We hope to see you again soon. Kind regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Heart warming

Tripadvisor 评级 5.0/5

hospitality273 经 TripAdvisor 认证的评论

It was amazing! Nikki and Esther you are the best, we love you. You have made the stay the way it was. We had a lovely dinner and an amazing bath tub in the room too. Lovely decor all over ! The honey that we brought home is excellent. Highly recommended.

Dear Guest, thank you for sharing your experience at our hotel. It's heartwarming to hear that Nikki and Esther made such a positive impact on your stay; our team always strives to provide a memorable experience. We're thrilled you enjoyed the dinner and found the bathtub in your room to your liking. The unique decor of our hotel is indeed designed to give our guests the ultimate Dutch experience. Additionally, it's great to know the honey from our rooftop bees added a sweet touch to your take-home memories. We look forward to seeing you again in the future. Kind regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

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其他网络用户评价我们的酒店

  • 1,373 评论 8.6/10 位置
  • 1,763 评论 7.4/10 房间
  • 1,801 评论 7.4/10 服务
  • 30 评论 7.8/10 上网
  • 859 评论 8.4/10 早餐
  • 791 评论 7.1/10 清洁度
  • 461 评论 9.5/10 氛围
  • 415 评论 8.3/10 设施

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