阿姆斯特丹斯希普霍尔机场诺富特酒店 4 星

Dear Richie, Thanks very much for your feedback. We are delighted that you appreciated the hotel's close proximity to the airport and train station, as well as the convenience of elevator access from the train platform. It's always a pleasure to know that our efforts to ensure ease of access are recognized. We are sorry to hear that some aspects of your stay did not meet your expectations. We understand how frustrating it can be when a room is not prepared as requested, especially after a late arrival. Moreover, we acknowledge that the quality of our breakfast is of utmost importance, and we regret that it did not live up to your expectations. Finally, we apologize for the oversight with the shower gel in your room. Our goal is to provide a seamless and comfortable experience, and we clearly fell short in these areas. Nonetheless, we are pleased that you were able to take advantage of the complimentary late checkout and that your family enjoyed the double-sized foosball table in our bar area. It's these small touches we hope can make a stay more enjoyable. We appreciate your suggestions and hope to welcome you back for an even better stay in the future. Best wishes, Mark Mosselman, General Manager

Dear Guest, Thank you for taking the time to share your review. We are delighted that you appreciated the convenience of our proximity to Schiphol Airport and the ease of access to Hoofsdorp station, ensuring a smooth start to your travels. It's also rewarding to hear that you started your days on a high note with our varied breakfast offerings. However, we understand that you found our rooms to be on the smaller side. Our design aims to optimise space and comfort, and for families like yours, we are glad that the option of connected rooms provided a suitable arrangement. We appreciate your feedback as it helps us consider future enhancements to our guest experiences. We hope to have the opportunity of welcoming you again in the future. Best wishes, Mark Mosselman, General Manager

尊敬的Nan， 感谢您与我们分享您的住宿体验。 我们很高兴您对酒店的地理位置和房间设施感到满意，这些都是我们为客人精心准备的。您提到的酒吧和餐厅的食物质量给您留下了好印象，我们为此感到自豪。 然而，我们注意到您提到的停车场和卫生间门的问题。我们理解这可能会给您带来一些不便，尤其是对于停车费用的问题，我们始终希望能为客人提供更多的便利。值得一提的是，酒店旁边的P+R停车场为我们的客人提供了优惠价格。 最后，我们很高兴得知您认为酒店与机场和火车站的近距离对您的行程很方便。我们的位置确实为客人提供了快捷的交通选择，可以轻松到达附近的旅游景点和商业区。 期待您再次光临，为您提供更加完善的服务体验。 此致敬礼， Mark Mosselman, General Manager

Dear Guest, We would like to thank you for your review. We are delighted that the comfort of our rooms and the quality of our breakfast offerings met your expectations. With our hotel's industrial design accented by a Dutch touch, and breakfast choices ranging from a full buffet to an express box option, we strive to provide a memorable experience. Nonetheless, we understand that you would have appreciated a shuttle service to the airport. While we do not provide a shuttle due to our commitment to sustainability, we encourage guests to utilize the efficient train or bus options detailed within our guest information, which are both located conveniently close to the hotel. Finally, it is great to know that you found the location of our hotel convenient for your business needs and easily accessible to Amsterdam's city centre. Our proximity to the train station offers a swift 4-minute ride to Schiphol and a short journey to explore the vibrant heart of Amsterdam. We hope to welcome you back in the future. Happy New Year, Mark Mosselman, General Manager

Dear Guest, Thank you for this great review. We are thrilled to receive such wonderful feedback about your visit to Novotel Amsterdam Schiphol Airport. We are delighted that you enjoyed our well-appointed rooms, the high standards of cleanliness, and our gourmet kitchen offerings. Knowing that our location was convenient for your travel needs, and that our services, including the luggage safe and kids' playground, contributed to a memorable experience, is very gratifying. We take pride in providing a welcoming environment complemented by our attentive staff and are glad this was reflected during your stay. We look forward to welcoming you back soon. Kind regards, Mark Mosselman, General Manager