阿姆斯特丹斯希普霍尔机场诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 2,958 评论

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Taurusavenue 12, 2132 LS 霍夫多普, 荷兰

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  • 距阿姆斯特丹市中心仅 20 分钟（乘火车）！

  • 17 个设施先进的会议室，自然采光充足。

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酒店位置

阿姆斯特丹斯希普霍尔机场诺富特酒店

Taurusavenue 12
2132 LS 霍夫多普
荷兰

GPS:52.291615, 4.701503

电话
传真 +31 23 747 0399

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酒店服务

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酒店内
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  2,958 评论

TripAdvisor 评级  4.4/5  1,599 评论

卓越奖 2025

Skip the Breakfast

Tripadvisor 评级 4.0/5

GordiLuna 商务住宿 - 经 TripAdvisor 认证的评论

It is the second time I stay in this Hotel. As a Platinum member I got always an upgrade to either a suite or to an executive room. For today’s trip I also got a late check. This I truly appreciate. I have nevertheless two negative points. Upon arrival at 20h50 last night I had to go and search for a receptionist because the desk was unattended and nobody showed up. This is annoying. This morning I had record dry breakfast eggs. Since long I skip the industrial dry scrambled eggs that are served in all Accor Hotels I have visited (Ibis, Novotel, Sofitel, Mgallery Mercure..). So, this morning at 08h00, so at the rush hour breakfast time, I tried my luck with the fried eggs. They looked good but they were so dry that I would have needed the help of a vacuum cleaner to swallow them. The bacon was also over fried. I am not a cook but I never managed to overcook something that much. They would really do good to put some more love into such a basic breakfast elements.

Dear Guest, Thank you for choosing Novotel Amsterdam Schiphol Airport again and sharing your detailed feedback. We're delighted you appreciated the room upgrade and late check-out benefit as a valued Platinum member. However, we sincerely regret some aspects of your stay fell short of expectations. Our 24-hour reception team is always available, and we're reviewing the circumstances surrounding your arrival experience. Regarding breakfast, we take note of your observations about the egg and bacon preparation; rest assured, we will address this with our culinary team. Nonetheless, we're grateful you recognised our efforts to accommodate your schedule with late departure arrangements. This flexibility remains available to our loyal guests whenever possible. We hope to welcome you back for a more consistent experience during your next visit to Amsterdam. Kind regards, Mark Mosselman, General Manager

Warm and friendly business hotel

Tripadvisor 评级 5.0/5

ghost_busters2000 经 TripAdvisor 认证的评论

Comfortable walking distance from train station and 5 minutes ride from Schipol airport. Located in a quite business district with good and comfortable rooms with all amenities of a business hotel. It offers a comfortable stay with helpful and warm staff

Dear Ghost, Thank you for taking the time to share your feedback about your stay. We are delighted that your experience at Novotel Amsterdam Schiphol Airport met your expectations. Our team members take pride in delivering attentive service, and your comments about their warmth highlight their dedication. The strategic placement near public transport connections enhances the convenience for our guests, while the well-appointed accommodations ensure a restful stay. Your appreciation of our business facilities validates our commitment to meeting the needs of corporate travelers. We look forward to welcoming you back on your next visit. Best regards, Mark Mosselman, General Manager

Good and affordable hotel to stay in Amsterdam 👌🏻

Tripadvisor 评级 5.0/5

dyahdewit 家庭住宿 - 经 TripAdvisor 认证的评论

Easy check in. The room was clean, little bit smaller than I expected for 4 of us but they cleaned and gave new towels every day. Air con worked good on summer days. Breakfast choice was pretty good. Many corner to lounge, soccer table to play. For the price I paid it was decent. Takes only 15 minutes to P+R RAI Amsterdam parking, then continue with Metro. Good and affordable hotel to stay in Amsterdam.

Our go to Amsterdam Schiphol Airport Hotel!

Tripadvisor 评级 5.0/5

Sherry P 经 TripAdvisor 认证的评论

This is the perfect hotel to layover at the Amsterdam Schiphol Airport. We spent 3 nights so we could explore the outlying areas of Amsterdam. It is a convenient 4 minute train ride to the hotel. Efficient check-in and an upgrade in room accommodation was appreciated. Our room was well-maintained, clean and bed & pillows were super comfy. We loved the blackout curtains. We had restful & quiet night rests. We found the staff to be friendly & knowledgeable. Breakfasts included hot dishes & a wide variety of healthy choices. We jumped on the nearby trains to visit Haarlem, Zaanse Schans & Volendam. This hotel will be our first choice anytime we visit Amsterdam!

Dear Sherry, We are delighted by your feedback about your recent stay at Novotel Amsterdam Schiphol Airport. Your glowing review fills us with joy. The comfort of your accommodation, from the sleeping arrangements to the room features, contributed to your restful nights. Our team members demonstrated their dedication through their welcoming approach and expertise. The morning meals exceeded expectations with their variety of options. The seamless transport links allowed you to explore charming destinations such as Haarlem, Zaanse Schans and Volendam. We look forward to remaining your preferred choice for future visits to Amsterdam. Best regards, Mark Mosselman, General Manager

Extremely disappointing stay- Poor cleanliness & Customer service. Dirty bathroom, rude staff, a mouse in front of hotel

Tripadvisor 评级 1.0/5

Departure42567421816 家庭住宿 - 经 TripAdvisor 认证的评论

I had a very unpleasant experience during my recent stay at this hotel. On Day 2 of my stay, I noticed that the shower area in the bathroom and the coffee preparation area had clearly not been cleaned properly. It was obvious they had been overlooked before my arrival. I reported the issue to the front desk, and I was assured the room would be “deep cleaned.” However, when I returned later that evening, nothing had changed—both areas were still dirty. I went to speak with a manager, but only found Ms. Noush, who was on the late shift on June 30, 2025. She claimed she wasn’t familiar with the issue and asked me to explain everything again. Frustrated, I asked if I should just record myself to stop repeating the same complaint. Shockingly, she responded, “Yeah, just record yourself.” The sarcasm and dismissive attitude were incredibly unprofessional. I later found out that the Assistant Front Office Manager, Maud Hageman, had instructed the staff not to offer any compensation, citing that I had already received some loyalty reward points worth €70. That gesture felt entirely inadequate, especially considering the amount I’ve spent not only at this hotel but across the ALL – Accor network over the past 10 days. To add to the frustration, the staff repeatedly brought up a complimentary breakfast I was given prior to check-in—as if it were compensation. In reality, that breakfast was simply a standard perk offered to long-term loyalty members and had nothing to do with the problems I experienced. At 10 PM, after yet another complaint, Noush arranged for a cleaner to finally address the bathroom. The cleaner spent less than 30 seconds on the shower area—showing just how minimal the effort was and raising serious concerns about the hotel’s overall cleanliness standards. There’s also a rodent issue at the entrance of the hotel, which the staff admitted they were aware of and “working on.” Meanwhile, the carpet in the room was dusty, and walking barefoot felt genuinely uncomfortable. Bottom line: If you’re looking for a clean, professionally managed hotel where guests are treated with respect and care, I strongly recommend staying elsewhere. Regards, Jamal Reshan

Dear Jamal, Thank you for sharing your detailed feedback with us. We sincerely apologise that your experience fell short of our usual standards. We strive to resolve concerns promptly during stays and we acknowledge your frustrations regarding the cleanliness measures and service interactions mentioned. While our team did take steps to address your concerns, we regret that these efforts fell short of your expectations. Please accept our apologies for the inconvenience and any miscommunication you encountered. Your remarks have been shared with the relevant teams for review and follow-up. We appreciate your loyalty and the time you took to bring these matters to our attention, and we remain committed to improving the experience for all our guests. We hope to restore your confidence in our services during a future visit. Best regards, Mark Mosselman, General Manager

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其他网络用户评价我们的酒店

  • 1,459 评论 8.7/10 位置
  • 1,794 评论 7.3/10 房间
  • 1,757 评论 7.6/10 服务
  • 33 评论 7.7/10 上网
  • 855 评论 6.8/10 清洁度
  • 804 评论 8/10 早餐
  • 491 评论 9.5/10 氛围
  • 401 评论 8.1/10 设施

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