猎人谷花园美居酒店 4.5 星

客户意见评级 (ALL 评级) 4.3/5 1,703 评论

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猎人谷花园美居酒店 - Image 1
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Cnr Broke and MacDonald Road, 2320 波高尔宾, 澳大利亚

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酒店位置

猎人谷花园美居酒店

Cnr Broke and MacDonald Road
2320 波高尔宾
澳大利亚

GPS:-32.772691, 151.300447

电话
传真 +61 2 4998 7710

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

ELEMENTS BAR & DINING

The name éléments is derived from the natural elements of fire, water and earth, components that resonate with the Hunter Valley region and are reflected in the entire restaurant experience.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,703 评论

TripAdvisor 评级  3.9/5  1,269 评论

Very Dirty Rooms-No what you would expect from a 4+ star hotel

Tripadvisor 评级 1.0/5

J_Eats 经 TripAdvisor 认证的评论

This hotel has a 4 and a half star rating so we were expecting a clean, comfortable hotel with good facilities. Unfortunately, this was not the case. The rooms were run down and in need of maintenance e.g. holes in insect screens. They were also disgustingly dirty. Only the center of the room was vacuumed. There was lots of dirt and dust on the shelves and bathroom accessories (see photos). Not only that, there were lots of live and dead insects (especially woodlice) all around the edge of the room (see photos). It was obvious that they had been there for a long time. I spoke to the receptionist twice and she promised that the room would be cleaned correctly but nothing happened. My family member was in another room and they had exactly the same situation with dead insects. On a positive note, the bed was very comfortable.

Highly recommended for a relaxing stay

Tripadvisor 评级 5.0/5

Margaret-P1985 经 TripAdvisor 认证的评论

Mercure Hunter Valley was the ideal spot for our short wine country escape, a perfect location with top wineries within an easy drive and the stunning Hunter Valley Gardens an easy ten minutes walk away. The spacious rooms were clean and comfortable and all the staff were friendly and helpful. We had a delicious dinner at Elements... the on-site restaurant and the buffet breakfast offered plenty of choice. Highly recommended for a relaxing stay with easy access to the best the Hunter Valley has to offer.

Very disappointed

Tripadvisor 评级 1.0/5

Diana C Friends getaway - 经 TripAdvisor 认证的评论

First problem was understaffed and we waited so long in the restaurant to be given menus , then another long wait for our orders to be taken . One overwhelmed lady was trying to do it all . Our wine arrived after we finished our meal so we sent it back Secondly after we got home I realised my husband had left 2 brand new business shirts in the closet of our room so I calked the hotel where a girl On reception said she would check and call back . I waited 2 days without any response and rang again . Once again a girl said she would check and call back It took 4 phone calls to be told that there was nothing reported by housekeeping which I find very suspicious. Seems honesty in the staff employees is questionable because they would have been obviously good quality new shirts and not thrown out . Someone has taken them . The attitude of reception staff was lacklustre . Will not stay in a Mecure again

Very disappointed

Tripadvisor 评级 1.0/5

Diana C 经 TripAdvisor 认证的评论

We stayed for 2 nights with friends to celebrate our wedding anniversary Firstly the restaurant was understaffed and we waited for nearly half an hour for our orders to be taken and then they eventually remembered to bring our wine after the meal was over Secondly my husband accidentally left 2 almost new business shirts in the cupboard when we departed I rang the next morning and a lady on reception said she would check and get back to me 2 days later I rang again and was once again told they would check and ring back On the 4 th call I was told that housekeeping had not found anything . I find that hard to believe and very disappointed in the integrity of the staff .

Fine for a short stay

Tripadvisor 评级 3.0/5

Graham B 经 TripAdvisor 认证的评论

Good location to get around the hunter. Rooms and facilities were as expected for a Mercure - nothing spectacular but fine if you are spending your time out and about which we were. Stay were super friendly which added to our experience.

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其他网络用户评价我们的酒店

  • 579 评论 9.6/10 位置
  • 1,138 评论 6.7/10 房间
  • 868 评论 7.9/10 服务
  • 32 评论 2.5/10 上网
  • 466 评论 4.1/10 清洁度
  • 433 评论 8.2/10 舒适度
  • 254 评论 8.1/10 早餐
  • 61 评论 8.7/10 运动休闲

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