Mercure Hunter Valley Gardens 4,5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 2.030 opiniones

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Localización del hotel

Mercure Hunter Valley Gardens

Cnr Broke and MacDonald Road
2320 POKOLBIN
Australia

GPS:-32.772691, 151.300447

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

ELEMENTS BAR & DINING

Con un nombre inspirado en los cuatro elementos de la naturaleza, fuego, tierra, agua y aire, Éléments le permite disfrutar de una experiencia gastronómica única basada en la vibrante fuerza de Hunter Valley.

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Clasificación de ALL  4.3/5  2.030 opiniones

Valoración de TripAdvisor  4.0/5  1.249 opiniones

Attractive, functional hotel

Nota de Tripadvisor 4.0/5

Tamsin H Con amigos - Valoración certificada de TripAdvisor

I had a very pleasant stay here recently. Lovely big room with a small courtyard with chairs and a table and fabulous air-con. I'd say they were probably 1 person short on the front desk for my whole stay...had to wait some time for service at the bar and reception.

Unpleasant - stay elsewhere

Nota de Tripadvisor 1.0/5

TheOnesWhoKnock Valoración certificada de TripAdvisor

Very dated rooms, thin walls with clearly audible neighbours and an abundance of bugs in the bed itself with a moth and spider trapped in sheets. Yes, bugs are a fact of life especially around the bush, but the worn weather strip's on doors doesn't help either. Indifferent staff with service lebels hovering just above rudeness. A pillow case with labled with NSW HealthShare, which simply shouldn't be there. Hot water ran out one morning so cold showers were forcefully enjoyed. A single glass bottle with tap water was not refilled once during stay. Upon checkout, $140 in extra charges incorrectly charged to the bill without confirming. When queried, this was refunded, but not without skepticism and being quizzed if we were sure we didn't eat at the restaurant (yes, we were very sure). Mattresses were woefully uncomfortable and pillows offered no support. Springs very noticeable as was the gap between two beds making up a king and the zips. Location was great.

Superb service

Nota de Tripadvisor 5.0/5

Holidays-au Valoración certificada de TripAdvisor

Our plans for a few days in the Hunter Valley went awry quite quickly due to ill health. However, I cannot praise the Mecure Hunter Valley for being so accomodating to our circumstances. Thank you for going out of your way to making our stay a little less stressful. We were lucky enough to have dinner there a couple of times - great meal. The bar and bar menu was also lovely. Nice and close to shopping village. It was a little cold so we didn’t get to use the pool - but it looked great. Maybe next time….

Hunter's Valley

Nota de Tripadvisor 3.0/5

Rattatui Con amigos - Valoración certificada de TripAdvisor

El hotel es espectacular, un lobby acogedor, pileta, jacuzzi, todo muy bueno. Pero el trato hacia nosotros fue variado, empezó siendo muy distante, luego por la mañana las chicas nos atendieron bárbaro, y después volvió a sorprendernos un señor que atendía en la barra que nos trató de manera soberbia y muy poco profesional. Todo lo demás, el alrededor, el espacio, etc, es brillante!

Thank you for taking the time to review our hotel. We will certainly address the issues you have raised with department managers. Kind regards, Lauren J Mercure Resort

Just about normal hotel. Poor service.

Nota de Tripadvisor 3.0/5

Fabian R Con amigos - Valoración certificada de TripAdvisor

Muy buen lugar y bien ubicado. No tiene wifi en las habitaciones. Las habitaciones son buenas pero el servicio de recepción cierra temprano y todo el mundo te echa del lugar. El desayuno es normal pero la actitud de la gente deja mucho que desear. Flojo.

Thank you for your review; we are glad you were treated with professionalism! We do hope to welcome you back in the future. Kind regards, Lauren J Mercure Resort

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Calificaciones de nuestro hotel de usuarios de otras webs

  • 662 opiniones 9.8/10 Ubicación
  • 1.344 opiniones 6.3/10 Habitación
  • 992 opiniones 7.9/10 Servicio
  • 29 opiniones 3.7/10 Internet
  • 542 opiniones 3.8/10 Limpieza
  • 487 opiniones 7.9/10 Comodidad
  • 269 opiniones 7.9/10 Desayuno
  • 59 opiniones 8.2/10 Área de Bienestar

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