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Novotel Mumbai Juhu Beach oteli

Avis müşterileri puanı 3.6/5 5.030 görüş

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Novotel Mumbai Juhu Beach
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+ 23 Hizmetler

Otel ekstraları

  • 20 mins from Airport, Beachfront hotel in Juhu overlooking Arabian Sea

  • Gada da Vida - Chic sea lounge overlooking the sea

  • Experience newly renovated rooms with modern decor

  • Pet friendly hotel

  • Hookah is not permitted in the hotel premises

Otelde ve yakınındaki hizmetler

Check in başlangıç saati: 15h00

Check out bitiş saati: 12h00

Ücretli hizmetler

Hizmetler ve pratik bilgiler
  • Online Check-in
  • Kablosuz İnternet / İnternet Erişimi
  • Otopark
  • Hareketlilik imkanı kısıtlı kişiler için erişilebilirlik
  • Evcil hayvanlar kabul edilir Ücretli hizmetler
  • Klimalı
  • Havalimanı servisi Ücretli hizmetler
  • Otelde konuşulan diller
  • Resepsiyon günün 24 saati açıktır
  • LATE CHECK-OUT UP TO 5PM Ücretli hizmetler
  • Çamaşırhane
  • Döviz bürosu
  • Bagaj taşıyıcı
  • Concierge
Eğlence ve aktivite
  • Yüzme havuzu
  • Fitness centre
  • Sağlık merkezi
Yiyecek-içecek
  • Kahvaltı Ücretli hizmetler
  • 5 Restoran
  • 2 Bar
  • Oda servisi
İş hizmetleri
  • 9 Toplantı odası
  • Mac Bilgisayarlı Web Köşesi
  • İş merkezi
  • Fotokopi/baskı hizmeti mevcuttur

Otelin konumu

Novotel Mumbai Juhu Beach

Balraj Sahani Marg
Juhu Beach
400 049 mumbaı
ındıa

Tel: +912266934444

Faks: (+91)22/66934455

Check in başlangıç saati: 15h00

Check out bitiş saati: 12h00

  • JUHU BUS STOP, 500M, 5 MINS : 

  • DN NAGAR METRO, 3 KM : 

  • Uçakla

    CHHATRAPATI SHIVAJI INTL AIRPORT 8km / 4,97 mil mesafede - Servis aracı ödeme

  • Uçakla

    DOMESTIC AIRPORT 5,5km / 3,42 mil mesafede - Servis aracı ödeme

  • Helikopterle

    JUHU AERODROME, 10 MINS 2,5km / 1,55 mil mesafede

  • Arabayla

    COLABA, GATEWAY OF INDIA 28km / 17,4 mil mesafede

  • Arabayla

    MARINE DRIVE 28km / 17,4 mil mesafede

  • Arabayla

    WESTERN EXPRESS HIGHWAY 4,5km / 2,8 mil mesafede

  • Trenle

    VILE PARLE STATION 2,3km / 1,43 mil mesafede

GPS :19.108683, 72.824364

Konaklama olanaklarımız

Hotel offers 203 modern and spacious well rooms and suites with backdrops of Mumbai city. Book ocean view rooms to enjoy view of the Arabian sea. Room features, mini-bar, shower cubicle, bathroom amenities, free WiFi and working desk. Enjoy Complimentary Airport Transfers with Premier room and Suites.

Restoranlarımız ve barlarımız

THE SQUARE-PAN-INDIAN ALL DAY

Mutfak türü: Cafe

Our signature restaurant, serves a mélange of pan-Indian and world cuisines. Located at the lobby level offering a lavish buffet & à-la-carte service, we recommend that you make prior reservations for lunch and dinner.

OLIO-ITALIAN DINING

Mutfak türü: İtalyan

Olio means 'oil' in Italian. The name signifies the essence of the restaurant. Our specialty restaurant features live cooking, authentic Italian wood-fired pizza ovens. Located at the lobby level.

PECHE MIGNON

Mutfak türü: Fransız mutfağı

Juhu's Only French Pâtisserie, presents a lavish array of fresh and vibrantly flavoured pastries, breads with a variety of chocolates that are sure to hit every sweet spot.

SAMPAN-CHINESE DINING

Mutfak türü: Çin

A legendary fine dining restaurant, located at the lobby level, serves delicious Chinese cuisine hand-crafted by our chefs.

BAGEECHA-INDIAN DINING

Mutfak türü: Hint

Seasonal restaurant, features the forgotten recipes of ancient India painstakingly created by our chefs as a special, unlimited four course treats by the poolside.

GADDA DA VIDA-CHIC SEA LOUNGE

Relax and enjoy modern contemporary music and a view of the Arabian Sea while sipping a cocktail in this chic sea lounge. Gadda da Vida is located at the lobby level and offers creative food and a wide range of beverages.

Sözleşmeye bağlı olmayan fotoğraf

  • Pazartesi
  • Salı
  • Çarşamba
  • Perşembe
  • Cuma
  • Cumartesi
  • Pazar

PREMIER LOUNGE

Enjoy tailored services with exclusive Premier Lounge access: breakfast, unlimited Internet, secretarial services, business center/meeting room use, express check in/out, airport transfers, tea/coffee, and evening cocktails. Upgrade fee applies.

Sözleşmeye bağlı olmayan fotoğraf

  • Pazartesi
  • Salı
  • Çarşamba
  • Perşembe
  • Cuma
  • Cumartesi
  • Pazar

Toplantılarınız ve etkinlikleriniz

Toplantı odalarımız

  • Toplantı odalarının sayısı: 9

  • Maksimum büyüklük: 440

  • Maksimum kapasite: 600 kişi

  • Maksimum ziyafet kapasitesi: 200 kişi

Daha fazlasını öğrenin


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Daha fazla bilgi edinin

ALL Puanlama 3.6/5

5.030 görüş

TripAdvisor Derecesi 4.0/5

2.811 görüş

Great Service and Excellent Hospitality

Tripadvisor puanı 5.0/5

ronakkrughani 24/08/2021 TripAdvisor onaylı yorum

The staff is extremely Polite and courteous. Especially Ulfat at the front office and the GM Gaurav Arora make sure that all the needs are taken care of and go out of their way to make your stay comfortable .. keep it up

Dear ronakkrughani, We are very much appreciating your comments regarding your stay at the Novotel Mumbai Juhu Beach. Myself and teams are thrilled to read your kind words of appreciation. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe and Best Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

An Average hotel for stay not 4 star standard anymore

Tripadvisor puanı 3.0/5

Prachet T 17/03/2021 TripAdvisor onaylı yorum

If you wanna see the Juhu beach view only then this is the hotel to go for or to stay in for, other than that there is nothing great left about this hotel Rooms average Bed Mattress below average Cleanliness is good Food is good Hospitality is good Reception alertness and waiting time and easy check in is worst (Had a very bad experience for check in even after checking in from the mobile app still my check in took like 30mins and they gave me a discount saying room charges have dropped down so I was like refunded back and next day while check out they said it was a mistake from their side and they would want the same amount back for the room) --thanks to Mr Amas and Mr Nitish They are giving the latest check in i.e 3pm not before that other hotels give 12pm or 2pm maximum And a lot of voice of doors banging on the 7th floor they are not at all sound proof you can hear loud open and shut of doors in your room that's the worst part

Dear Prachet, Thank you for taking time out to share feedback of your experience with us. I am terribly disappointed at what you had to experience. Please accept my apologies on behalf of the team for not being able to deliver our best. I have personally looked into the matter and have addressed the same with the concerned department heads with the seriousness that it deserves. I assure you thorough trainings will be provided on regular basis to ensure we keep up with our service standards and excellence that we promise to provide. I sincerely hope you will give us another opportunity to serve you to ensure a pleasant experience. Warm Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Very disappointing service

Tripadvisor puanı 2.0/5

adityas_1979 03/03/2021 TripAdvisor onaylı yorum

Faced many issues when we visited this time. 1. Expected amenities to be shut due to covid, but were told that ALL restaurants would be open. Eventually, turned out that this was not the case. 2. Bedsheets in the room were not clean. Had to get them changed after arrival. 3. Guests were not allowed to visit after mid-night due to "security reasons". Have never seen such a restriction by any other 5 star property. On being questioned, i was shown some fine print on the check-in form that i had signed. Overall quite disappointing.

Dear Aditya, We are saddened to learn about your stay experience. We assure you that your feedback was taken in the manner it is intended and has been addressed with the team for their attention. We relationship with our guests is of paramount importance to us and We thank you for giving us an opportunity to host you back and we glad your stay is comfortable and team have looked after well. Stay Safe and Best Regards, Gorav Arora General Manager, Novotel Mumbai Juhu Beach

Promised much, but fell short of expectations

Tripadvisor puanı 3.0/5

girishdeshpande 19/11/2020 TripAdvisor onaylı yorum

The hotel is classified as a 5 star hotel but it is really more in the 4 star category in terms of ambience, room interiors and even aspects of service. We had a challenge getting a table for dinner, the shower was not working properly and valet was not available. The location is good, the Gadda de Veda restaurant is worth a visit in evening. Rest is alright.

Dear Girish, Thank you for taking your time out to share your review in detail regarding your recent experience. We are glad that your liked the Beach side experience which is so refreshing and like you rightly mentioned, the bar Gadda da Vida is worth spending time. We have also made a note on the points to improve at the interiors and the service. You comments are being actioned with all the importance it deserves. we can assure you we would take your feedback with the utmost importance it deserves so that we can win back the trust of our dear guests. We do hope that you’ll give us another opportunity to welcome you back for a flawless experience. Stay Safe and Best Regards, Gorav Arora General Manager

Leisure Better Experienced

Tripadvisor puanı 5.0/5

rdighe2020 Business - 04/10/2020 TripAdvisor onaylı yorum

Even in Pandemic , there was best stay experienced with social distancing and implementation of digital services. The location was near beach and had excellent view from the room . Food tasted fantastic. Front desk and security did their excellent job. Hope to visit soon again. I prefer to share the experience with my family and friends . As always there is always room for more developments and amendments

Dear rdighe2020 Thank you for your review. Your words of motivation are truly encouraging to the team. We are glad you liked the view from the room which is truly amazing. The Chefs were heartened to hear that you loved the food and many thanks for your appreciation. We cant wait to see you back. Stay Safe and Best Regards, Gorav Arora General Manager

My stay at novatel Juhu in COVID with family

Tripadvisor puanı 5.0/5

surekamahesh 23/09/2020 TripAdvisor onaylı yorum

I already visited last year but this time it was slight different due to coved. I stay in Mumbai only and for a change I shifted to hotel. We were 7 person with my mother of 80 years. At start only, the reception people was very cooperative and assured us that they are taking all precautions to make us safe. The room was very clean and well maintained, The chef at restaurent gone out of the way to treat us with additional dishes . Food was excellent. We had good fun , went to Juhu and in morning, the staff at restaurent tried to serve whatever possible. One think the hotel staff, cleaness were very good.

Dear surekamahesh Thank you very much for this fantastic review. We are happy and delighted reading your review and most importantly everyone is safe. Thanks to all team members for ensuring that you and your family were happy. I have shared your note to all my colleagues in the different sections of the hotel. Stay Safe and I look forward to welcome you back! Regards Gorav Arora General Manager

Pathetic & Disgusting

Tripadvisor puanı 1.0/5

Ashish P Business - 04/03/2020 TripAdvisor onaylı yorum

I just stayed for approx 11 hrs .... checked in around 11 pm and checjed out around 9 am.... Even during these small stay they worked me up for sure... Pathetic and disgusting are the two words I should use for the stay or more for the experience One may be surprised to hear that I was not offered a room key on check in and I was literally escorted to my room by a staff with a kind of master key so that I could enter the room ... some flimsy reason presented to me for not having a key ready though I checked in online ... not say that I spent nearly 10 mins to check in and the guy who checked me in informed that a key will be sent to me as soon as they have the systems up and running ......not really sure I was told that I can use the premium lounge on level 7 during morning hours from 7 am ... alas when I went to that place around 8 am it was another surprise that the guy who was doing kind cleaning and set up said this only works in the dinner time no morning service ... Last but not the least at check out it took them about 10 mins to do that and while I requested to speak to a senior level manager about my displeasure no one even bothered to turn up and speak ...so as to say they probably showed me that Platinum level at ALL does not matter ... they have other important things in life to attend ... so much so for ALL .... So this was one of the worst , pathetic and disgusting treatment I ever had so much that I even did not use my welcome drink coupon and returned with the key card and no one even bothered to ask me why did not i use that .... we care a damn so what if you are ALL platinum ... The message was loud and clear to me as if they were telling ... we don;t need you here and pl don't come again ... if I ever I go here to this property again probably I will go only for the location and nothing more is expected and that is clear to me ...

Dear Guest, Thank you for taking the time to share your feedback. It is saddening that your stay experience did not match your expectations. We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you. While I am glad that our ambassador could connect with you to address your concerns directly, we ensure that this feedback is taken in the manner you intend to give it to us to improve our guest experiences. We request you to provide us with another opportunity to serve you better and to regain your confidence in Novotel Mumbai Juhu Beach. Regards, Gorav Arora General Manager

Stay At Novotel Juhu

Tripadvisor puanı 4.0/5

sidniyogi Business - 22/02/2020 TripAdvisor onaylı yorum

Overall the hotel is very good but the service was a bit lacking. The location and rooms are excellent. So was the food (as I always find in Novotels). However there were irritants. Batteries were missing in the remote in the room. There was no in-room menu, I had to make 4 calls before I got the menu.

Dear Guest, Thank you very much for taking the time to provide us feedback about your recent stay with us. We are so glad to note your overall appreciative comments of your experience with us.However, please accept our apologies for the inconvenience faced by you due to the unavailability of the in room menu and the remote. We have well addressed these comments with the respective teams to ensure such lapses do not reoccur. Thank you again for sending your feedback about our hotel, and I certainly look forward to the privilege of personally welcoming you back. Regards, Gorav Arora General Manager

Worst Hotel Experience ever

Tripadvisor puanı 1.0/5

harmikwilkho 18/02/2020 TripAdvisor onaylı yorum

This was the worst hotel experience ever. Here are my experiences - Food delayed at restaurant for 1 hour + - Bad quality dumplings - Sampan was understaffed and looked like it was run by kids. - I had to leave the hotel, go and find a restaurant to eat. - asked for water in the room, took 1 hr. to get after calling the manager prashant - Room service took 1 hour to just heat my food and give, made me sign a waiver and confirm twice about responsibility for good quality. Had to again call the manager - Housekeeping misplaced our clothes, had to raise a complaint with 3 different people to get an answer and I am still receiving my shorts via courier - mini bar fridge turned off and stopped working on its own, had to be replaced I am going to find out the process to get refunded for such a bad experience. I might also seek legal counsel to know how I can get the right resolution. I am obviously not going to recommend Novotel to anyone and will also cancel my membership. I am very disappointed and feel cheated and hurt.

Dear Guest, It is saddening to know that your experience did not match your expectations. Please accept our apologies for the inconvenience caused to you. However, we are glad that our team could coordinate with you to address this directly. It was unfortunate that such an incident occur during your stay with us and we hope to have an opportunity to better serve you in the future. Regards, Gorav Arora General Manager

Excellent stay as usual

Tripadvisor puanı 5.0/5

1947vijayvasudeva 04/02/2020 TripAdvisor onaylı yorum

I am a Accor member and have been staying at Novotel for last three years The staff is excellent and one gets a homely feeling . Being a airline commander have stayed all over the world . The ambiance is too good and The staff under the guidance of the G M gourav Arora is very good the gym Was good . Despite the fact that marriages were going on the hotel guests were not at all disturbed. Keep up the great show

Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoys catering to your needs as much as you enjoy your stays with us. Thank you so much for your wonderful review and hope too see you soon. Regards, Gorav Arora General Manager

GOOD HOTEL AND WELL LOCATED ON JUHU BEACH

Tripadvisor puanı 5.0/5

rogershah98 28/01/2020 TripAdvisor onaylı yorum

I had very comfortable and enjoyable stay at this hotel.Lobby manager Madam Ulfat was very efficient and professional who made sure my stay was pleasant?Over all hotel service and comfort was beyond my expectation? For sure I will stay again at this hotel.

Dear Guest, It has been our pleasure to welcome you at Novotel Mumbai Juhu Beach and we thank you for sharing feedback about your recent stay with us. It is our constant endeavor to offer our guest experiences through our commitment to quality team service, and your recognition for our hotel rooms, view, food quality and variety are much appreciated. We look forward to many further opportunities of welcoming you back. Best wishes of the new year to you and your loved ones. Regards, Gorav Arora General Manager

Need Maintainence.

Tripadvisor puanı 2.0/5

InfoA8 Business - 23/01/2020 TripAdvisor onaylı yorum

Need maintainence of rooms, bathrooms. Service is very slow in resturant. Billing takes so much time. housekeeping staff is terriable. drinking water needs 2 hours & 3 reminders to come. pathetic. not a good experience.

Dear Guest, Thank you for taking the time to share your comments with us and bringing to our attention the issues you have encountered during your stay. While we truly regret your dissatisfaction, your feedback has been personally addressed by me with all the seriousness that it deserves to ensure that you will not face a recurrence of this nature again. I sincerely hope we will have the opportunity to welcome you again and demonstrate the genuine care and service levels which we strive to provide to our guests. Regards, Gorav Arora General Manager Sincerely,

People TOP, Hotelfacilities a real FLOP

Tripadvisor puanı 3.0/5

thegermantraveller 23/01/2020 TripAdvisor onaylı yorum

One of the worst Novotels I have ever visited. Hotel needs a complete (from scratch) refurbishement. Bad value for money, wspecially by Indian market standards. On the flipside the people of the hotel are outstanding. Service oriented, polite, forthcoming.

Dear Guest, Thank you staying with us and taking the time to share your valuable feedback. While its a delight to know that you enjoyed the hospitality extended by our ambassadors, it is saddening to read that your overall stay experience did not match your expectations. Please accept my sincere apologies for the same. Rest assured, your feedback has been taken in the manner it is intended. The hotel rooms are newly renovated and we intend to work on other areas soon. With this in mind, I hope that we will have the pleasure of welcoming you back to our hotel in the future, and please know that will do the utmost to provide a guest experience more in keeping with your expectations and our standards. Regards, Gorav Arora General Manager

Our Stay at Novotel, Juhu.

Tripadvisor puanı 4.0/5

Passenger190730 22/01/2020 TripAdvisor onaylı yorum

Room was very basic with beautiful sea view. water in the shower in the morning was not hot. Restaurant (Square) service needs improvement. Food quality and variety was very good. Worth staying again.

Dear Guest, It has been our pleasure to welcome you at Novotel Mumbai Juhu Beach and we thank you for sharing feedback about your recent stay with us. It is our constant endeavor to offer our guest experiences through our commitment to quality service, and your recognition for our hotel rooms, view, food quality and variety are much appreciated. We look forward to many further opportunities of welcoming you back. Best wishes of the new year to you and your loved ones. Regards, Gorav Arora General Manager

total useless and pathetic service

Tripadvisor puanı 1.0/5

284amit Business - 12/01/2020 TripAdvisor onaylı yorum

this hotel is biggest example of bad coordination and pathetic service..the only advantage of hotel is its location on Juhu beach.. in my 3 days stay the room key got deactivated more than 30 time and almost everyone was facing the same problem. ek baar is hotel waley jo committment kar de phir to wo usey bilkul bhi poora nahi kartey..

Dear Guest, Thank you for staying with us and taking the time to share your experience. Your feedback is a matter of concern to me as the standard of service experienced by you is definitely not the kind that we aspire to achieve. I regret the inconvenience you faced as there was an issue with the elevator due to which the key cards weren't getting detected. However the same has been rectified now. I sincerely hope we will have the opportunity to welcome you again and demonstrate the genuine care and high service levels which we strive to provide to our guests. Regards, Gorav Arora General Manager

Needs an update

Tripadvisor puanı 2.0/5

328andersp Couples - 08/01/2020 TripAdvisor onaylı yorum

Not my best Novotel experience. First the hotel forgot to pick us up at the airport, even as it was included in the booking. I asked them on arrival and check out but I was mostly questioned if I had given them my arrival time. Which I had, it is clearly stated in the booking. I was not offered an apology or compensation. We had to change the room key card twice as it did not work in the elevator. We met other guests with same problem 3 times during our stay. Maybe time to do something about it. Our room was prepared for 1 guest (1 toothbrush, 1 pair of slippers, 1 glas and 1 spoon for the cups. After asking we got another toothbrush the second day. The lounge was ok and the staff for the first 2 days, 1 - 3rd of Jan was very friendly. The cleaning guy, Aksay I think his name was, was good and did his best.

Dear Guest, Thank you for staying with us and for sharing your feedback on TripAdvisor. We are glad to note the good bits of appreciation you shared for Askhay. We will certainly share it with him. Your feedback is a matter of concern to me as the standard of service experienced by you is definitely not the kind that we aspire to achieve. Your feedback has been personally addressed by me with all the seriousness that it deserves to ensure that you will not face a recurrence of this nature again. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Regards, Gorav Arora General Manager

Business Trip

Tripadvisor puanı 2.0/5

pdutta2020 Business - 08/01/2020 TripAdvisor onaylı yorum

I have stayed in this hotel for several visits but this time i found the services to be very poor wherein food ordered took half an hr plus to deliver. Secondly options in food were limited andeven a brownie with icecream could not be served. I was stopped multiple times at reception for having a laptop speaker.. I would avoid it for future bookings.

Dear Guest, Thank you for taking the time to share your feedback with us. I am sorry to know that your experience during this stay fell below your expectations. Please accept our sincere apologies for your dissatisfaction. Rest assured we have shared your detailed feedback with the teams to ensure that the same is addressed effectively to avoid such lapses in the future. We truly appreciate your loyalty to us and hope that you will give us the opportunity to serve you better in the future. Regards, Gorav Arora General Manager

Maher

Tripadvisor puanı 5.0/5

malawadhi2020 Business - 07/01/2020 TripAdvisor onaylı yorum

One of the best locations in Mumbai they have access to the Beach and awesome View and they made my day really I think all the management for the great hospitality and I wish all the stuff all the best

Dear Guest, It has been our pleasure to welcome you at Novotel Mumbai Juhu Beach and we thank you for sharing feedback about your recent stay with us. Your kind words have been passed on to our teams. This will certainly motivate them to keep up the good work. We look forward to seeing you soon again. Best new year wishes to you and your loved ones. Regards, Gorav Arora General Manager

Comfortable stay at this well located Juhu hotel

Tripadvisor puanı 4.0/5

Uniquetraveller1 Family - 06/01/2020 TripAdvisor onaylı yorum

Stayed for four nights at this well located Juhu hotel where our rooms were comfortable and we received good service generally. The New Tear’s eve party was a loud outsourced affair with a good vibe and average food. Wish the DJ did a countdown though! Breakfast had a good variety on offer though virtually the same daily. This is a business hotel where everything is functional rather that a hotel with character.

Dear Guest, It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for everyday. My team and I assure you of our best services at all times. We look forward to welcoming you again soon and hope that Novotel Mumbai Juhu Beach remains your preferred hotel at all times. Best wishes of the new year to you and your loved ones. Regards, Gorav Arora General Manager

Terrible Stay - Worst stay so far..

Tripadvisor puanı 1.0/5

daraelavia Business - 30/12/2019 TripAdvisor onaylı yorum

Would never recommend and ever stay, I can go on and on for the service provided by this hotel, very unprofessional service. No Laundry Bags in the room, cups not washed, no coffee sachets, laundry not picked after 3 reminders, cockroach in the room, no tables in the coffee shop for breakfast and lousy service.

Dear Guest, Thank you for staying with us and for sharing your feedback on TripAdvisor. Your feedback is a matter of concern to me as the standard of service experienced by you is definitely not the kind that we aspire to achieve. Your feedback has been personally addressed by me with all the seriousness that it deserves to ensure that you will not face a recurrence of this nature again. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Warm regards, Gorav Arora General Manager

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