Mercure Pontianak City Center bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 236 ulasan

Mercure Pontianak City Center - Image 1
Mercure Pontianak City Center - Image 2
Mercure Pontianak City Center - Image 3
Mercure Pontianak City Center - Image 4

Deskripsi

Keistimewaan hotel

  • IMac Corner and Free Wi-Fi

  • Covered parking

  • Great Facilities : LCD Information, Swimming pool & Fitness Centre

  • 1 hotel restaurant and lobby lounge

Akomodasi kami

Take advantage of our Flight + Hotel offers

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Lokasi hotel

Mercure Pontianak City Center

Jalan Jenderal Ahmad Yani, 91, West Kalimantan
78124 PONTIANAK
Indonesia

GPS:-0.055007, 109.348544

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  236 ulasan

Peringkat TripAdvisor  4.6/5  2.006 ulasan

Sertifikat keunggulan 2025

Not the Accor Hotel You Should Stay at in Pontianak

Catatan Tripadvisor 2.0/5

Nicholas W Ulasan TripAdvisor tersertifikasi

Sad to see this hotel in such decline. The whole place stinks of cigarettes, the rooms are dark and dated and filled with broken doors and bathroom sinks, with dirty windows. The gym is filled with broken equipment. Staff are nice but need training on Accor loyalty tier inclusions, had to beg for mine multiple times.

Dear Mr Nicholas, Thank you for taking the time to share your detailed feedback. I’m very sorry to learn that your recent stay at Mercure Pontianak did not meet your expectations. Please accept my sincere apologies for the inconveniences you experienced, particularly regarding the room condition, cleanliness, and gym facilities. Your comments have been shared with our housekeeping and maintenance teams for immediate review and corrective action. I also regret the issues you faced with the recognition of your Accor Live Limitless benefits. This does not reflect our usual standards, and we will reinforce training to ensure our team delivers the level of service and recognition our loyal members deserve. While I understand your disappointment, I truly appreciate your feedback, as it helps us improve. I hope we may have the opportunity to welcome you back in the future to experience the improvements we are working on. Warm regards, Yogi T Septian Front Office Manager

Catatan tamu Avis 5.0/5

Sony A. S. .. Keluarga - Ulasan terverifikasi ALL

Tepi jalan protokol, dekat mall, aksesoris mudah ke bandara

Kepada Bapak Sony, Terima kasih atas ulasan Anda! Kami senang mengetahui bahwa lokasi Mercure Pontianak yang strategis di tepi jalan utama, dekat dengan mal, dan mudah menuju bandara — memberikan kenyamanan selama Anda menginap. Kami berharap dapat menyambut Anda kembali dalam waktu dekat. Salam hangat, Ulysses Jeffrey General Manager

Catatan tamu Avis 4.5/5

Yudi C. .. Keluarga - Ulasan terverifikasi ALL

Menyenangkan bisa menginap bersama keluarga.

Dear Mr Yudi, We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulysses Jeffrey General Manager

Catatan tamu Avis 3.0/5

Noor F. Bisnis - Ulasan terverifikasi ALL

Pintu kamar mandi (pintu geser) bermasalah dengan relnya. Kalau sudah tertutup sulit dibuka

Kepada Bapak Noor f., Terima kasih atas ulasan yang Anda berikan serta telah memilih Mercure Pontianak City Center sebagai tempat menginap Anda. Kami mohon maaf atas ketidaknyamanan yang Anda alami terkait pintu geser kamar mandi yang bermasalah di kamar 610. Masukan ini sangat berarti bagi kami dan telah kami tindak lanjuti dengan tim teknisi untuk segera diperbaiki agar tidak mengganggu kenyamanan tamu lainnya di kemudian hari. Kami berkomitmen untuk terus meningkatkan kualitas layanan dan fasilitas kami, dan berharap dapat menyambut Anda kembali dengan pengalaman menginap yang lebih baik. Hormat kami, Ulysses Jeffrey General Manager

staycation

Catatan Tripadvisor 5.0/5

Vacation31025230125 Ulasan TripAdvisor tersertifikasi

breakfast was good... love the location which near to the mall and also it has jogging track. room was quite clean and view was good

Dear Guest, Thank you so much for your kind review and for giving us the opportunity to be a part of your stay. We’re truly delighted to hear that you enjoyed the breakfast, appreciated our convenient location near the mall, and made use of the jogging track. It’s also great to know that you found the room to be clean and the view enjoyable — we always strive to provide a comfortable and refreshing stay for all our guests. Your positive feedback is very encouraging for our team, and it motivates us to continue improving and delivering the best possible service. We sincerely hope to welcome you back again soon for another pleasant experience. Warm regards, Ulysses Jeffrey General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 110 ulasan 9.4/10 Lokasi
  • 294 ulasan 8.1/10 Kamar
  • 332 ulasan 8.6/10 Pelayanan
  • 9 ulasan 7.9/10 Internet
  • 180 ulasan 8.8/10 Makanan
  • 155 ulasan 8.2/10 Kebersihan
  • 111 ulasan 8.6/10 Sarapan
  • 5 ulasan 1/10 Kebugaran/olah raga

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