アダジオミュンヘンシティ

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 596 件のレビュー

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Schwanthalerstrasse 61, 80336 ミュンヘン, ドイツ

説明

ホテルのその他の情報

  • 街の中心部という好立地、近くに鉄道駅あり

  • フィットネスルームとビジネスコーナー

  • 専用駐車場

  • 24時間対応のフロントデスク

  • プラネット21シルバー

当ホテルの客室

ワンルーム

ワンルーム、2 名用

  • 2 人/最大
  • 24 m² / 258 sq ft
  • 寝具 1 x ダブルベッド

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ホテル所在地

アダジオミュンヘンシティ

Schwanthalerstrasse 61
80336 ミュンヘン
ドイツ

GPS:48.137455, 11.556235

電話番号
ファックス +49 89 121122301

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙
建物付近
  • 駐車場

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  596 件のレビュー

トリップアドバイザーの評価  4.0/5  899 件のレビュー

2024エクセレンス認証

Don’t make the mistake we did trying to save some money.

トリップアドバイザーの評価 1.0/5

h3hehaha Couples - トリップアドバイザー認証口コミ

The truth to be said saving over EUR 20 or 30 a night isn’t worth it. There are so many choices around Muchen HBF and this can be filtered out from your choices. Room sound proofing was terrible, we hear traffic every night and construction starting early morning right outside the hotel. The room while adequate was generally dark and pillow too slow and bed too “solid”. Service was generally terrible and we felt like criminal walking through the front lobby when returning even though we greeted the staff hello each night we came back.. she was on her earphone and probably did not hear us but return our friendliness with a standard glare. Despite belonging in to an international hotel chain, the staff clearly lack service standard when we wanted to exchange fresh towels (per hotel staff we were to bring down our hotel every 2nd night ourselves) we were asked to wait, and for 3 customer who came in the check in and for enquiry despite being just behind the first customer. Such lack of prioritization shows lack of training or SOP. Overall this one is forgettable option in a highly competitive area.

Dear Guest, We would like to thank you for this review about your recent stay. We are truly sorry to hear that your experience did not meet your expectations, particularly in regard to the acoustic comfort of your room. Our hotel aims to provide a tranquil environment, and we have taken measures such as double glazing to reduce external noise. Nevertheless, we understand that the disturbance from traffic and construction was an inconvenience and we apologize for any discomfort you experienced. It also deeply concerns us to read your comments about the room's ambiance and the quality of the bedding. Our guests' comfort is of the utmost importance, and please be assured that we regularly update our accommodations to ensure a restful experience. We regret that the room did not provide the level of comfort you anticipated. The experience you described with the towel exchange and check-in process does not reflect our standards, and we apologize for any frustration this caused you. We value the opportunity to address these matters internally to improve our services. We also want to acknowledge your feedback about our staff's responsiveness. Creating a warm and friendly atmosphere is fundamental, and it seems we missed the mark during your visit. Your comments serve as a vital learning tool and we will ensure that our team is reminded of the importance of courteous and attentive guest interactions. We do hope we have the pleasure of seeing you on a future visit. Best regards, The team of Adagio Munich City H6913@ADAGIO-CITY.COM - Tel: +49891211220

Perfect central location!

トリップアドバイザーの評価 5.0/5

Roadtrip5 トリップアドバイザー認証口コミ

What a surprise -- in the heart of the city this was a beautiful set up with a gorgeous bathroom, small kitchen, small table and chairs. Very clean. Storage for luggage if needed for early arrivals or late departures. Helpful and friendly staff. Cannot recommend enough. A quick walk from the main train station, to Oktoberfest grounds, and also to the old city. Location was perfect! We paid a lot for this room as a last-minute booking during Oktoberfest, so I can't say much for the value at other times of the year. Also, since it was so close to the Oktoberfest grounds, it got very noisy at closing time. NOT the fault of the hotel, as their windows were very soundproof -- just part of the cost of being so close to all of the fun.

Dear Guest, Thank you for sharing your experience with us. We are delighted that you appreciated the well-appointed bathroom, the convenience of having a kitchen, and the overall cleanliness of our apartment. Our team strives to offer a warm welcome and assistance, and we are glad this was reflected during your visit. Additionally, the ease of storing luggage for early arrivals or late departures is one of the many services we are pleased to offer. However, we understand that the festivities during Oktoberfest can bring about a lively atmosphere, which can sometimes be heard even with our soundproof windows. We apologize for any disturbance this may have caused and appreciate your understanding that this is part of the vibrant city life during such events. Nonetheless, it is great that you loved our prime location, with easy access to the main train station, Oktoberfest grounds, and the charming old city. Our central position is certainly ideal for guests looking to explore Munich and enjoy its many attractions. We look forward to welcoming you back in the future. Take care, The team of Adagio Munich City H6913@ADAGIO-CITY.COM - Tel: +49891211220

Personal Property Stolen from Room

トリップアドバイザーの評価 2.0/5

Kristyn A トリップアドバイザー認証口コミ

I would have given an excellent rating except that my two phone chargers and outlet adapter were stolen from my room. There is no housekeeping unless you request it, so no one should have ever entered my room. I felt very violated and couldn't trust that my property was safe after that incident. Warning to anyone staying at this property, be sure to lock up EVERYTHING in the room safe.

Dear Kristýna, Thank you for taking the time to review your experience. We are deeply troubled to hear about the issues you encountered with your personal property during your stay. The security and peace of mind of our guests are paramount, and it concerns us greatly that you felt violated in this way. We understand the importance of feeling secure in one's accommodation, and we sincerely apologize for the distress this situation has caused you. Please know that we take such matters very seriously and are looking into your report with the utmost urgency. While our policy ensures that rooms are entered only upon request for stays less than a week, we are reviewing our procedures to reinforce our commitment to guest privacy and security. We hope to see you again. Best regards, The team of Adagio Munich City H6913@ADAGIO-CITY.COM - Tel: +49891211220

Bad Experience

トリップアドバイザーの評価 1.0/5

Flavio C ファミリー - トリップアドバイザー認証口コミ

I stayed for 4 nights and the experience was very bad. The rooms are good, but there is no room service. They don't clean, they don't take out the trash, they don't change the towels and the breakfast is extremely expensive. It's not worth it. So expensive.

Dear Flavio, Thank you for the time taken to share your review with us. We are pleased that you found the quality of our apartments to your satisfaction. Our team strives to provide comfortable and well-appointed accommodations for all our guests. Nonetheless, we are sorry that your stay did not fully meet your expectations. We understand that the absence of daily room service and the expectations regarding towel exchange can lead to some inconvenience. We offer cleaning services once a week to respect the privacy of our guests and our aparthotel concept, but we always make additional cleaning available upon request for a fee. Regarding the breakfast, we aim to provide a variety of options for a reasonable price; however, we apologize if it did not meet your value expectations. We will take your feedback into consideration as we continuously work to enhance our services. We hope to have the pleasure of welcoming you again. Best regards, The team of Adagio Munich City H6913@ADAGIO-CITY.COM - Tel: +49891211220

Good hotel for price

トリップアドバイザーの評価 3.0/5

Rohner68 Solo travel - トリップアドバイザー認証口コミ

Comfortable hotel which is a little old and near the train station Rooms well kitted out but need some love Gym was good but needs a clean Comfortable stay for a night or two The area isn’t that nice at night and some construction going on there Good service

Dear Guest, Thank you for taking the time to write this review. We are delighted that you found your stay comfortable and appreciated our service. Our team strives to provide excellent service, and it's gratifying to know that we have made a positive impression. However, we apologize for certain aspects of your stay falling short of your expectations. We acknowledge that our gym facilities are due for a thorough cleaning, and we are taking steps to address this immediately. As for the local area, while it is vibrant and full of life, we understand that the ongoing construction may have caused some inconvenience. We are also constantly working on refreshing our rooms to maintain comfort and style. We are sincerely sorry that the service did not meet your expectations and are reviewing your comments with our team in order to improve our service. Finally, we are pleased that the amenities and equipment in our apartments enhanced your visit to Munich. Despite the challenges you've faced, we hope that the convenience of our location and the quality of our accommodations will encourage you to consider Adagio München City for your future travels. We look forward to welcoming you back on a future occasion. Best wishes, The team of Adagio Munich City H6913@ADAGIO-CITY.COM - Tel: +49891211220

との提携 TripAdvisor

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ミュンヘンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。