アダジオミュンヘンシティ

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 592 件のレビュー

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説明

ホテルのその他の情報

  • 街の中心部という好立地、近くに鉄道駅あり

  • フィットネスルームとビジネスコーナー

  • 専用駐車場

  • 24時間対応のフロントデスク

  • プラネット21シルバー

当ホテルの客室

ワンルーム

ワンルーム、2 名用

  • 2 人/最大
  • 24 / 258 sq ft
  • 寝具 1 x ダブルベッド

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ホテル所在地

アダジオミュンヘンシティ

Schwanthalerstrasse 61
80336 ミュンヘン
ドイツ

GPS:48.137455, 11.556235

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙
建物付近
  • 駐車場

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  592 件のレビュー

トリップアドバイザーの評価  4.0/5  898 件のレビュー

2024エクセレンス認証

Perfect central location!

トリップアドバイザーの評価 5.0/5

Roadtrip5 トリップアドバイザー認証口コミ

What a surprise -- in the heart of the city this was a beautiful set up with a gorgeous bathroom, small kitchen, small table and chairs. Very clean. Storage for luggage if needed for early arrivals or late departures. Helpful and friendly staff. Cannot recommend enough. A quick walk from the main train station, to Oktoberfest grounds, and also to the old city. Location was perfect! We paid a lot for this room as a last-minute booking during Oktoberfest, so I can't say much for the value at other times of the year. Also, since it was so close to the Oktoberfest grounds, it got very noisy at closing time. NOT the fault of the hotel, as their windows were very soundproof -- just part of the cost of being so close to all of the fun.

Dear Guest, Thank you for sharing your experience with us. We are delighted that you appreciated the well-appointed bathroom, the convenience of having a kitchen, and the overall cleanliness of our apartment. Our team strives to offer a warm welcome and assistance, and we are glad this was reflected during your visit. Additionally, the ease of storing luggage for early arrivals or late departures is one of the many services we are pleased to offer. However, we understand that the festivities during Oktoberfest can bring about a lively atmosphere, which can sometimes be heard even with our soundproof windows. We apologize for any disturbance this may have caused and appreciate your understanding that this is part of the vibrant city life during such events. Nonetheless, it is great that you loved our prime location, with easy access to the main train station, Oktoberfest grounds, and the charming old city. Our central position is certainly ideal for guests looking to explore Munich and enjoy its many attractions. We look forward to welcoming you back in the future. Take care, The team of Adagio Munich City H6913@ADAGIO-CITY.COM - Tel: +49891211220

Personal Property Stolen from Room

トリップアドバイザーの評価 2.0/5

Kristyn A トリップアドバイザー認証口コミ

I would have given an excellent rating except that my two phone chargers and outlet adapter were stolen from my room. There is no housekeeping unless you request it, so no one should have ever entered my room. I felt very violated and couldn't trust that my property was safe after that incident. Warning to anyone staying at this property, be sure to lock up EVERYTHING in the room safe.

Dear Kristýna, Thank you for taking the time to review your experience. We are deeply troubled to hear about the issues you encountered with your personal property during your stay. The security and peace of mind of our guests are paramount, and it concerns us greatly that you felt violated in this way. We understand the importance of feeling secure in one's accommodation, and we sincerely apologize for the distress this situation has caused you. Please know that we take such matters very seriously and are looking into your report with the utmost urgency. While our policy ensures that rooms are entered only upon request for stays less than a week, we are reviewing our procedures to reinforce our commitment to guest privacy and security. We hope to see you again. Best regards, The team of Adagio Munich City H6913@ADAGIO-CITY.COM - Tel: +49891211220

Bad Experience

トリップアドバイザーの評価 1.0/5

Flavio C ファミリー - トリップアドバイザー認証口コミ

I stayed for 4 nights and the experience was very bad. The rooms are good, but there is no room service. They don't clean, they don't take out the trash, they don't change the towels and the breakfast is extremely expensive. It's not worth it. So expensive.

Dear Flavio, Thank you for the time taken to share your review with us. We are pleased that you found the quality of our apartments to your satisfaction. Our team strives to provide comfortable and well-appointed accommodations for all our guests. Nonetheless, we are sorry that your stay did not fully meet your expectations. We understand that the absence of daily room service and the expectations regarding towel exchange can lead to some inconvenience. We offer cleaning services once a week to respect the privacy of our guests and our aparthotel concept, but we always make additional cleaning available upon request for a fee. Regarding the breakfast, we aim to provide a variety of options for a reasonable price; however, we apologize if it did not meet your value expectations. We will take your feedback into consideration as we continuously work to enhance our services. We hope to have the pleasure of welcoming you again. Best regards, The team of Adagio Munich City H6913@ADAGIO-CITY.COM - Tel: +49891211220

Good hotel for price

トリップアドバイザーの評価 3.0/5

Rohner68 Solo travel - トリップアドバイザー認証口コミ

Comfortable hotel which is a little old and near the train station Rooms well kitted out but need some love Gym was good but needs a clean Comfortable stay for a night or two The area isn’t that nice at night and some construction going on there Good service

Dear Guest, Thank you for taking the time to write this review. We are delighted that you found your stay comfortable and appreciated our service. Our team strives to provide excellent service, and it's gratifying to know that we have made a positive impression. However, we apologize for certain aspects of your stay falling short of your expectations. We acknowledge that our gym facilities are due for a thorough cleaning, and we are taking steps to address this immediately. As for the local area, while it is vibrant and full of life, we understand that the ongoing construction may have caused some inconvenience. We are also constantly working on refreshing our rooms to maintain comfort and style. We are sincerely sorry that the service did not meet your expectations and are reviewing your comments with our team in order to improve our service. Finally, we are pleased that the amenities and equipment in our apartments enhanced your visit to Munich. Despite the challenges you've faced, we hope that the convenience of our location and the quality of our accommodations will encourage you to consider Adagio München City for your future travels. We look forward to welcoming you back on a future occasion. Best wishes, The team of Adagio Munich City H6913@ADAGIO-CITY.COM - Tel: +49891211220

DEATH TRAP HOTEL! Warning!

トリップアドバイザーの評価 1.0/5

Autumn S Friends getaway - トリップアドバイザー認証口コミ

If you have the option to stay elsewhere, please do. This was by far the worst hotel experience I have had during any of my travels. Here is what I experienced: 1. The beds were extremely hard and uncomfortable. Im not typically one to complain about the beds when I stay in hotels, but this was the most uncomfortable bed I have ever slept on. It was as if they just laid a mattress topper on a strip of wood, way too firm. 2. All three laundry machines were broken, which was a bummer because we specifically booked this place with laundry services in mind. 3. Death trap warning: my friends and I wanted to cook in the kitchen provided in our room. When we turned the oven in our room on to cook a meal, almost immediately, a small flame ignited and the oven immediately filled with smoke and began to fill our room with smoke quickly. The staff at the front desk proceeded to blame us for the lack of maintenance on the oven, and charged us 700 euros for the incident. When we showed them that the fire wasn’t our fault, the manager became incredibly angry, and refused to stop harassing us until we paid the 700 euros for their negligence on their machinery. Avoid this place at all costs if you care about your safety, and if you want to be valued as a guest. They only care about taking your money.

Dear Autumn, Thank you for taking the time to review your experience with us. The safety and well-being of our guests are of the utmost importance to us and we are deeply concerned about the incident you described in the kitchen. We take such matters very seriously and assure you that we regularly maintain our appliances to prevent such occurrences. Furthermore, our aim is to provide a comfortable and enjoyable experience for all our guests, and it is with regret that we note your dissatisfaction with the bed. We understand that mattress preferences can vary greatly from person to person. Moreover, we apologize for the inconvenience you faced regarding the laundry machines. As mentioned in our hotel information, our facilities can be in high demand and we always strive to keep them operational and well-maintained. We regret any disruption this caused to your plans. We are committed to providing high-quality service and we are disheartened when we do not meet our guests' expectations. We appreciate you bringing these matters to our attention, as it is feedback like yours that enables us to improve our services. We hope to see you again. Best regards, The team of Adagio Munich City H6913@ADAGIO-CITY.COM - Tel: +49891211220

との提携 TripAdvisor

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