Sofitel Harbin 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 23 أراء

Sofitel Harbin - Image 1
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الوصف

خدمات الفندق الإضافية

  • Located in provincial government area, near Wanda Plaza and Xiangjiang Pk.

  • Central Str., Sun Island Park, Hagia Sophia, and Tiger Park.

  • International, Chinese (Northeastern), and Japanese Cuisine.

  • Dream in comfort with Sofitel MyBed.

  • Dream in comfort with Sofitel MyBed.

الإقامات المتوفرة لدينا

موقع الفندق

Sofitel Harbin

68 Ganshui Road, Xiangfang District
150090 HARBIN
China

نظام تحديد المواقع العالمي (GPS):45.740552, 126.678908

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • نرحب بالحيوانات
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  23 أراء

تقييم TripAdvisor  4.8/5  1,892 أراء

Luxurious hotel with outstanding service

ملاحظة Tripadvisor 5.0/5

BastianFRA تقييم TripAdvisor المعتمد

The hotel feels very luxurious and I had a wonderful suite in one of the top floors. The location is very convenient and there is a large shopping center in the next building. The duty manager Bella was particularly outstanding. She contacted me ahead of the stay for any special requests, and then she personally welcomed me as I was arriving late to make sure that I still get some food and drink. The Club Sofitel was also excellent. I very gladly come again to this wonderful place.

French Hospitality in the City of Ice

ملاحظة Tripadvisor 5.0/5

TravellingJerz تقييم TripAdvisor المعتمد

We checked in on the last day of 2024—and what a wonderful way to end the year. Sofitel Harbin impressed us with its refined elegance, spacious rooms, and luxurious bathtubs. The Lanvin amenities were a particularly delightful touch, adding a sense of indulgence to our stay. While the hotel’s location may not be the most central in the city, the experience more than made up for it. On New Year’s Day, we were treated to a gentle snowfall, and the hotel went the extra mile by offering snow tubes and other equipment for guests to enjoy—completely free of charge. Just outside the hotel is a small garden area where we had great fun playing in the snow. It was a magical and memorable way to welcome the new year. A heartfelt thank you to our customer service manager, 小于, whose attentiveness and thoughtful care truly elevated our stay. We look forward to returning.

The service needs to be improved.

ملاحظة Tripadvisor 3.0/5

936lucy Friends getaway - تقييم TripAdvisor المعتمد

Before check-in, I sent an email hoping to upgrade the suite. After arriving at the store, a lady at the front desk lied that she could not be upgraded. The reason was that there was no room in the peak season, but it was shown on the Internet that there was a room for sale. After being dismantled, she was a little angry. She yelled at the male front desk who checked me in for me and looked at the replyer of my email and asked him to find the person to "come and say it herself". In the meantime, she answered the phone. She still had no polite words. Her voice was very loud. She looked like she was still a leader, but her quality was worrying. The male front desk was very polite throughout the whole process. After coming back, he successfully processed the upgrade for me.

Close by Shopping mall hotel

ملاحظة Tripadvisor 4.0/5

Lim S تقييم TripAdvisor المعتمد

The hotel is near shopping mall, just walk 2 minutes arrive , you can eat and drink in shopping mall, hotel room is bigger, bed is comfortable, and the staff of hotel work professional. swimming pool is good, the breakfast is not too many choice,

Dear guest, thank you very much for your feedback, we are deeply sorry that we could not provide you with a satisfactory breakfast, please rest assured that the chef team will pay attention to the problem you mentioned and adjust the dishes. In addition, the restaurant can be A la carte that you have a good Breakfast。Thank for you share your experience,see you next time。Sofitel Harbin wish you have a nice trip

Very kind receptions, and very good properties

ملاحظة Tripadvisor 5.0/5

XiHuang2024 العائلات - تقييم TripAdvisor المعتمد

Receptions are very kind, and help me as much as her can. Location is a little bit dumb, you have to walk a whole circle around Wanda Plaza from metro station and then reach to the lobby. If there is a short cut just cross Wanda Plaza, that's would be perfect, only 5min from metro station.

Bonjour gues,We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 1,906 أراء 9.7/10 الموقع
  • 2,809 أراء 9.1/10 الغرفة
  • 4,869 أراء 9.5/10 الخدمة
  • 10 أراء 7.1/10 إنترنت
  • 1,031 أراء 9.4/10 مستوى النظافة
  • 716 أراء 8.8/10 الإفطار

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