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卡萨布兰卡白塔索菲特酒店 5 星

客户意见评级 4.5/5 3,421 评论

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卡萨布兰卡白塔索菲特酒店
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酒店其他优惠

  • 置身于卡萨布兰卡的艺术和商务区中心

  • 养生会所:索菲特酒店水疗中心 + 室内游泳池和护理室

  • L'Atelier Oriental:Moroccan-Lebanese 餐厅

  • Le 24:位于酒店的 24 层,是这座城市唯一一家全景酒吧

  • 令人惊叹的麦地那(就在酒店附近)、哈桑二世清真寺和海洋景观

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 15h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 可携带宠物 付费服务
  • 按需婴儿看护
  • 使用空调
  • MOHAMMED V 付费服务
  • 接待处全天候开放
  • 提前入住/延迟退房 付费服务
  • 洗衣房
  • 换汇
  • 行李员
  • 礼宾服务
休闲和活动
  • 室内加热游泳池
  • 健美中心
  • 护理
  • 按需婴儿看护
  • 高尔夫 付费服务
  • 网球 (附近) 付费服务
  • 海滩和水上运动 付费服务
  • 其他体育活动 付费服务
餐饮
  • 早餐 付费服务
  • 2 餐厅
  • 1 酒吧
  • 客房服务
商务服务
  • 7 会议室
  • 会议酒店
  • 商务中心
  • 提供复印/打印服务

酒店位置

卡萨布兰卡白塔索菲特酒店

Rue Sidi Belyout
20000 卡萨布兰卡
摩洛哥

电话: +212522456200

传真: (+212)5/22542218

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • STCR :  Bus Casablanca

  • 乘飞机

    MOHAMMED V 达到 25.8公里 / 16.03 英里 - 班车服务 付费

  • 乘火车

    GARE CASA PORT 达到 0.5公里 / 0.31 英里

GPS :33.597748, -7.614201

我们的客房

在客房和套房内体验生活,阴柔的色调与精致的材料搭配,营造出只有现代豪华设计才能提供的舒适氛围。城市风光,海景或者壮观的清真寺景观为您带来独一无二的震撼体验。 套房地处卡萨布兰卡城市之巅,空间宽敞,舒适无比,配备各种高科技设施,可欣赏美得让人窒息的无敌景观。每间套房都提供管家服务,让您享受真正的定制服务体验。

酒店餐厅和酒吧

BRASSERIE LA TOUR

美食类型: 法式

The Brasserie La Tour restaurant serves traditional French brasserie classics all day. The chef offers a new menu every week and his special is available at lunch and dinner. Make sure to try the delightful breakfast.

L'ATELIER ORIENTAL

Every evening at the Atelier Oriental restaurant, the chef showcases exquisite oriental cuisine inspired by the finest Moroccan and Lebanese.

LE CASART

这家日夜营业的卡萨布兰卡酒廊吧展现出对当地艺术家和年份香槟的敬意。尽情沉醉在设计现代的豪华露台的宁静高雅氛围中。

菜单 (PDF)

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:7

  • 最大面积:1,500 平方米

  • 最大容量:1326 个人

  • 最大宴会容量:640 个人

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卡萨布兰卡白塔索菲特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

3,421 评论

TripAdvisor 评级 4.5/5

2,495 评论

Great stay and staff!

Tripadvisor 评级 5.0/5

aliM5840TV Business - 15/08/2021 经 TripAdvisor 认证的评论

Wonderful Staff and welcome! Everything was perfect as usual. Particular thanks to Imane. She is a great manager !!! I recommend it regarding the very good service provided during my stay. Thanks to all guys👍🏼

Cher Client, Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Casablanca Tour Blanche. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Jérôme Lobier.

Find another hotel

Tripadvisor 评级 1.0/5

michelleduncan2021 23/07/2021 经 TripAdvisor 认证的评论

The air conditioning would not cool the room. The bed was wore out and had a pad added to the mattress that could not be positioned properly. The lobby and eating area was hit as well. The people are great. Breakfast was not great at all, flies are everywhere in the buffet.

Dear Mr DUNCAN, Thank you for taking the time to tell us about your experience at the Sofitel Casablanca Tour Blanche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jerome Lobier

A bit run down

Tripadvisor 评级 3.0/5

WuffyDC Business - 20/07/2021 经 TripAdvisor 认证的评论

This hotel definitely needs some TLC. Two lights in my room didn't work. The bed seemed to sit on two different frames, with one side a couple of inches higher than the other. The furniture is scratched and the upholstery very dirty. The phone didn't work. The AC was pretty weak. All in all, not up to par with other Sofitel properties. The staff, however, were excellent.

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Casablanca Tour Blanche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jerome Lobier

Excellent stay at La Tour Blanche

Tripadvisor 评级 5.0/5

Gugaya 17/01/2021 经 TripAdvisor 认证的评论

Very good location. Near the marina. Excellent staff. Very helpful. Delicious moroccan food. I had some allergies, but easy to be taken care of at the Sofitel. Very good masseuse! Spa very nice. To do it again!

Cher Client, Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Casablanca Tour Blanche. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Jérôme Lobier.

Sofitel Casablanca

Tripadvisor 评级 5.0/5

Sunny C Business - 27/10/2020 经 TripAdvisor 认证的评论

I had lovely time and nice welcome by Imane Allsafe officer and Dirs Locke ppl and I have all the help from them I wish them good luck for futher I hope they get promoted they have good skills god bless

Cher Client, Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Casablanca Tour Blanche. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Jérôme Lobier.

酒店门口TAXI混乱,公司接送车辆无法到达酒店门口

客户意见评级 2.5/5

匿名 商务住宿 - 02/03/2020 所有已确认评论

酒店门口TAXI混乱,公司接送车辆无法到达酒店门口

Dear Mr. Z., Thank you for taking the time to tell us about your experience at the Sofitel Casablanca Tour Blanche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Imane El Amri Guest Experience Manager

位置很方便,住的整体感觉满意。

客户意见评级 3.5/5

Jerry W. 情侣住宿 - 17/02/2020 所有已确认评论

酒店位置在市中心,如果时间不紧张的话,步行可以去很多地方。 但酒店设施很一般,旧。全部房间没有浴缸。我住的是尊享豪华房间,也没有。 酒店价格贵,性价比很低。但听说是卡萨布兰卡的酒店都特别贵,所以也就算了。 服务很好!

Dear Mr. W., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager

An Oasis in Casablanca

Tripadvisor 评级 5.0/5

chperu2019 30/01/2020 经 TripAdvisor 认证的评论

I recently travelled to Morocco and was greatly surprised for the amount of infrastructure being built, as well as the modernization of the cities I visited. My stay in Casablanca was perfect, specially because I chose the right Hotel to spend the night. Not only central located, but the quality of the rooms, the food and the service surpassed my expectations. I recommend staying at Sofitel in Casablanca, which provided me and my family with excellent service and attention to detail.

Dear Guest Thank you so much for sharing your experience at the Sofitel Tour Blanche. We are very touched to read your kind words on the kindness of the team , and we are extremely happy to know that you were satisfied about your room. We hope to have the pleasure to welcome you again very soon. Warm regards,

Wonderful stay

Tripadvisor 评级 5.0/5

Fares C Business - 23/01/2020 经 TripAdvisor 认证的评论

Like every time I love to stay in sofitel Casablanca magnifique lobby staff very professional breakfast in the room I love you special yassine of housekeeping all time smiling I will come back soon inchalh

Dear Sir, First of all I would like to thank you so much for sharing such a nice review with all the Trip Advisor community. Thank you as well for choosing the Sofitel Tour Blanche for your stay in Casablanca. We are thrilled to hear you had such a wonderful experience at our hotel and that you enjoyed all its facilities including our staff's service, and the quality of your room .I will make sure that all our team read this beautiful comment. All of us here at Sofitel Casablanca Tour Blanche take great pride in providing such personalized service and memorable experience for our guests. We hope to have the opportunity to welcome you for another “magnifique” and relaxing visit in the near future.

Nice hotel, close to most of attractions

Tripadvisor 评级 4.0/5

Saulius S Solo travel - 06/01/2020 经 TripAdvisor 认证的评论

Nice hotel, close to most of attractions, dinner for the New Years Eve was wonderful but I cannot say the same thing about breakfast - I believe different chefs are in charge. For breakfast only omelets, bread, fresh orange juice and fruits were good, the rest - nearly without any taste. Salad - six balls with the different names to it but the content always the same in all of them! You also need to ask instructions how to operate with switches in your room, I mean for the lightning and making room. Staff friendly and nice.

Dear Guest, We are more than glad to know you enjoyed your stay at Sofitel Casablanca Tour Blanche. All your comments are already been shared with our teams this is the kind of service we are working for and we will be very pleased to welcome you back in the near future. Kindest Regards,

Sofitel Casa Top!

Tripadvisor 评级 5.0/5

Dahmane D Couples - 14/11/2019 经 TripAdvisor 认证的评论

Had a great stay at one of my favorite hotels: Sofitel...Strongly recommend Casa Sofitel out all other brands. Everything was excellent. The hotel saved me frpm my worst travel stay at the Casa Sheraton...Avoid Casa Sheraton...worst Bonvoy Hotel!!!

Dear Guest, First of all I would like to thank you so much for sharing such a nice review with all the Trip Advisor community. Thank you as well for choosing the Sofitel Tour Blanche for your stay in Casablanca. We are thrilled to hear you had such a wonderful experience at our hotel and that you enjoyed all its facilities including our staff's service, and the quality of your room .I will make sure that all our team read this beautiful comment. All of us here at Sofitel Casablanca Tour Blanche take great pride in providing such personalized service and memorable experience for our guests. We hope to have the opportunity to welcome you for another “magnifique” and relaxing visit in the near future. Best Regards

Good service

Tripadvisor 评级 4.0/5

Ole H Business - 06/10/2019 经 TripAdvisor 认证的评论

Good hotel placed in the center of Casablanca. Good service and good rooms. Perfect view over the Medina towards the Mosque. High quality breakfast and dinner with high service. The trafic around the hotel is difficult.

Dear Sir, First of all I would like to thank you so much for sharing such a nice review with all the Trip Advisor community. Thank you as well for choosing the Sofitel Tour Blanche for your stay in Casablanca. We are thrilled to hear you had such a wonderful experience at our hotel and that you enjoyed all its facilities including our staff's service, and the quality of your room .I will make sure that all our team read this beautiful comment. All of us here at Sofitel Casablanca Tour Blanche take great pride in providing such personalized service and memorable experience for our guests. We hope to have the opportunity to welcome you for another “magnifique” and relaxing visit in the near future. Best Regards.

工作人员服务很热情

客户意见评级 4.5/5

家庭住宿 - 26/05/2019 所有已确认评论

日落晚霞映衬下的哈桑二世清真寺风景很赞,酒店各岗位工作人员服务很到位,待客热情! 入住期间女儿发烧了,联系前台,及时安排了医生来确诊,开药方。并且酒店工作人员赶在早晨9点药店开门前去帮我买回来药,遵照医嘱又详细复述了一遍用法。 出门打车会有工作人员耐心,详细询问出行地点,并告知具体费用。 一次相当完美的入住体验! 非要有什么不足之处的话,酒店的早餐不太适合中国人,也可以理解,毕竟中国人去的不多。

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imane El Amri Guest Experience Manager

Great hotel

Tripadvisor 评级 4.0/5

dazz70 Couples - 20/05/2019 经 TripAdvisor 认证的评论

The room was very spacious and was on one of the high floors with a great view over the medina towards the Hassan II Mosque. Staff were very friendly and helpful - for example activating Maroc Telecom SIM cards and adding credit. We had dinner in the restaurant on both nights and the food and wine was excellent. The menu options were extensive. The only thing of concern was the lady who welcomed us in the restaurant wanted a good review - she would have received one anyway as she was polite and friendly. It just made us feel a bit uncomfortable. The service in the bar was excellent too. Another minor issue was that the mini bar was barely stocked compared to the list in room and thought we would be charged for the missing items. We were advised that some items were unavailable hence why the mini bar was not stocked fully. In my opinion, it would be better to not stock the mini bar at all. Overall, we really enjoyed our stay and would stay here again.

Dear Guest, Thank you so much for sharing your experience at the Sofitel Tour Blanche. We are very touched to read your kind words on the kindness of the team, and we are extremely happy to know that you were satisfied about your room. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards,

Great room, disappointing food

Tripadvisor 评级 4.0/5

717peterjamesw Couples - 29/04/2019 经 TripAdvisor 认证的评论

Our room was great - spacious, light and airy with great views. Unfortunately the food offering did not match our expectation. On the Friday of our stay, being Good Friday for Christians, we expected that with two highly acclaimed restaurants that fish would be available. However, one was closed and the other only offered a buffet which is never my choice of fine dining at any time but more especially given our ‘limited’ options. We were offered the bar as an option but having just had a drink in there were not keen to return given the high number of smokers which spoils the dining experience. Not really acceptable for a highly acclaimed international hotel group. Even worse was the lack of empathy and customer service to our concerns - it felt like that is all there is, so bad luck.

Dear M. PETER, Thank you for taking the time to tell us about your experience at the Sofitel Casablanca Tour Blanche. I am sorry that your experience in the bar did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely

The place to be in Casablanca

Tripadvisor 评级 5.0/5

Salah2301 Business - 27/04/2019 经 TripAdvisor 认证的评论

As a Gold member, I had opportunities to stay in many hotels of the Accor Group around the world. The Sofitel Tour Blanche has the most personalized approach I haven’t seen before ! This is the place to be in Casablanca, at least for your short business time.

Dear Mr. SALAH, First of all I would like to thank you so much for sharing such a nice review with all the Trip Advisor community. Thank you as well for choosing the Sofitel Tour Blanche for your stay in Casablanca. We are thrilled to hear you had such a wonderful experience at our hotel and that you enjoyed all its facilities, our staff's service. I will make sure that all our team read this beautiful comment. All of us here at Sofitel Casablanca Tour Blanche take great pride in providing such personalized service and memorable experience for our guests. We hope to have the opportunity to welcome you for another “magnifique” and relaxing visit in the near future. Best regards

Tres bien

Tripadvisor 评级 4.0/5

Voyage38711127772 Couples - 23/04/2019 经 TripAdvisor 认证的评论

Nice stay as usual. Although the breakfast was not one of the best I had... The room although beautiful and clean needs a bit more attention in the maintenance, to be perfect. The warm welcome and the rest it’s very good.

Dear Guest, We are more than glad to know that you enjoyed your stay at Sofitel Casablanca Tour Blanche. We will be very pleased to welcome you back in the near future. Best regards,

Divine Restaurant, Good Hotel

Tripadvisor 评级 4.0/5

jMacL Couples - 10/03/2019 经 TripAdvisor 认证的评论

We had an overnight at the Tour Blanche last week. Check in was a bit slow--we had to sit in the bar and wait for quite a while for a room, which was annoying because we had paid extra for early check in. The room itself was small and basic, but with all the necessary bits. I liked that we had a separate loo and that there was a coffee maker. The view of the mosque was excellent and we were quite comfortable. The highlight of the hotel for us was the restaurant. The food and the service were both completely top notch and we would certainly stay again if only for the food! The waiters were fantastic. I've stayed at 5-star properties all over the world, but the staff here are a match for any of them. They had a perfect blend of professionalism, helpfulness, and sincere warmth that made us feel very welcome. We had dinner in the hotel and also enjoyed a continental breakfast there that was nothing short of amazing. I really liked the location as there was a market area across the street and another good restaurant, should we fancy variety, just around the corner.

Dear Sir, First of all I would like to thank you so much for sharing such a nice review with all the Trip Advisor community. Thank you as well for choosing the Sofitel Tour Blanche for your stay in Casablanca. We are thrilled to hear you had such a wonderful experience at our hotel and that you enjoyed all its facilities including our Restaurant, our staff's service, and the quality of your room .I will make sure that all our team read this beautiful comment. All of us here at Sofitel Casablanca Tour Blanche take great pride in providing such personalized service and memorable experience for our guests. We hope to have the opportunity to welcome you for another “magnifique” and relaxing visit in the near future.

An excellent stay close to the old medina and the big mosque!

Tripadvisor 评级 4.0/5

StefaniaDanzi Couples - 10/01/2019 经 TripAdvisor 认证的评论

We spent just one night in Casablanca, flying back from a beautiful holiday in Guinea. After two weeks of trekking and tent, it has been quite a dream to be spoiled at Sofitel! :-)we also really enjoyed the very good breakfast and a quick dinner at the bar at the lobby!

Dear Mrs. DANZI, We are more than glad to know that you enjoyed your stay at Sofitel Casablanca Tour Blanche. We will be very pleased to welcome you back in the near future. Best regards,

很舒适,前台服务非常热情

客户意见评级 4.5/5

贾. 商务住宿 - 01/01/2019 所有已确认评论

入住后遇到很多问题,比如房间门锁坏了。还有客人需要换房。前台20岁的年轻服务员美女非常热情的接待了我们。服务很主动。

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Casablanca Tour Blanche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, imane El Amri Guest Experience Manager

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