诺富特卡萨布兰卡市中心酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 802 评论

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诺富特卡萨布兰卡市中心酒店 - Image 1
诺富特卡萨布兰卡市中心酒店 - Image 2
诺富特卡萨布兰卡市中心酒店 - Image 3
诺富特卡萨布兰卡市中心酒店 - Image 4
Angle Zaid Ouhmad, Rue Sidi Belyout, 20190 卡萨布兰卡, 摩洛哥

描述

酒店其他优惠

  • 4 间会议室

  • 餐厅休闲区

  • 位于市中心区域

  • 可欣赏港口景色的客房

  • 健身中心

我们的客房

酒店位置

诺富特卡萨布兰卡市中心酒店

Angle Zaid Ouhmad, Rue Sidi Belyout
20190 卡萨布兰卡
摩洛哥

GPS:33.598417, -7.613917

电话
传真 +212 5224-66501

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

LE DELIGHT

The Lounge Restaurant is an inviting place where relaxation, gourmet food and comfort combine. Savour the finest gourmet cuisine while enjoying modern music. In a relaxed and luxurious setting, you will be charmed by our personal service.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.0/5  802 评论

TripAdvisor 评级  3.5/5  1,950 评论

This is a dirty hotel with a check in attendant with an attitude.

Tripadvisor 评级 2.0/5

georgerV3860TP 经 TripAdvisor 认证的评论

This is not a fluff review. This is reality. I found this hotel needs renovating. The furniture is past its time and nasty/dirty for the most part. I was checked into a room which still had people in the room. (Luckily I was not hurt by the current person in the room. The staff asked me to stay by the room and they would be back. After 20 minutes I went back to the person who checked me in and was treated nastily. He made the mistake not me however he treated me like I did something wrong. I can go on about no towels in the room to being brought a towel that was stained. The furniture in room was stained and to dirty to sit on. Must of the staff were very nice. The guy checking you in has an attitude. Beware of the misleading review and pray you do not get the check in attitude person.

For me it is a NO

Tripadvisor 评级 2.0/5

ConcordeFlash 经 TripAdvisor 认证的评论

Had it not been for the intervention of a very understanding manager it would probably have been ‘zéro points’. Room ok, bathroom amenities pathetic but overall no complaints on the accommodation front . BUT 24 hour room service is a false claim .. I finally got through on the 5th ( lengthy ) attempt to be told that the kitchen was closed and only sandwiches were available … The dining room the next morning was a scene of utter chaos and that was at 9:30 ! And to cap it all one of the three elevators was not working , bad luck with a seemingly full house. Quite a task ahead for the manager I met , he knows what lies ahead but I will not return to stay at the Novotel in Casablanca.

Big deception at Novotel Casablanca city center

Tripadvisor 评级 1.0/5

Maha c 经 TripAdvisor 认证的评论

I was chocked about how much the hotel need maintenance and renovation. It is for sure not up to Novotel quality. Everything in the room was old and dirty except a nice TV. Bed sheets are very old and dirty. Bed very uncomfortable. Towels are so old that we cannot even use them as mop . I do not recommend that hotel at all.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice hotel

Tripadvisor 评级 5.0/5

Ahmed F 经 TripAdvisor 认证的评论

I recently had a Gret expérience staying at Novotel ,and it was nothing short if exceptional,all thanks to the remarkable hospitality extended to me by staff member. Every aspect of this hôtel is exceptional ,service food and location.my 1 choice always

Dear Ahmed, I would like to thank you for choosing the Novotel Casa City Center. I appreciate that you take time to give us your positive feed back. I will not hesitate to share your comments with my whole team. I Hope we will have the pleasure of welcoming you in the very near future. sincerely.

Cannot be recommended

Tripadvisor 评级 2.0/5

G4496VWfionab 经 TripAdvisor 认证的评论

Officious guy at front desk delayed check in. Rooms very very basic Breakfast had limited choice and what there was was poor quality eg coffee. Not enough staff to top up breakfast items and plates etc and clear tables Decent location hence 1 star

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Casa City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 307 评论 8.8/10 位置
  • 461 评论 5/10 房间
  • 570 评论 8.1/10 服务
  • 13 评论 7.9/10 上网
  • 278 评论 4.7/10 清洁度
  • 173 评论 5.4/10 早餐
  • 158 评论 4.1/10 舒适度
  • 132 评论 4.4/10 食物

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