诺富特卡萨布兰卡市中心酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 632 评论

保证最优惠房价
诺富特卡萨布兰卡市中心酒店 - Image 1
诺富特卡萨布兰卡市中心酒店 - Image 2
诺富特卡萨布兰卡市中心酒店 - Image 3
诺富特卡萨布兰卡市中心酒店 - Image 4
Angle Zaid Ouhmad, Rue Sidi Belyout, 20190 卡萨布兰卡, 摩洛哥

描述

酒店其他优惠

  • 4 间会议室

  • 餐厅休闲区

  • 位于市中心区域

  • 可欣赏港口景色的客房

  • 健身中心

我们的客房

酒店位置

诺富特卡萨布兰卡市中心酒店

Angle Zaid Ouhmad, Rue Sidi Belyout
20190 卡萨布兰卡
摩洛哥

GPS:33.598417, -7.613917

电话
传真 +212 5224-66501

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

LE DELIGHT

The Lounge Restaurant is an inviting place where relaxation, gourmet food and comfort combine. Savour the finest gourmet cuisine while enjoying modern music. In a relaxed and luxurious setting, you will be charmed by our personal service.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  632 评论

TripAdvisor 评级  3.6/5  2,000 评论

客户意见评级 5.0/5

Minjie W. 单人住宿 - 所有已确认评论

前台服务特别好，我在前台欧元换汇，因为没有零钱让我先出去玩 等回来了在还给他，我口袋里摸出零钱 居然说先放着打车用零钱方便 玩好再给我，我护照落在前台 还好心帮我送到房间 真的给我印象太好了

Dear W., Thank you very much for your wonderful feedback! We are delighted to know that you enjoyed our convenient location, the beautiful view, and especially the service provided by our front desk team. Your kind words mean a lot to us and will certainly motivate our staff to continue providing exceptional hospitality. It was our pleasure to assist you, and we are glad that we could make your stay more comfortable and enjoyable. We look forward to welcoming you back soon! Kind regards, Youssef Kssima Front Office Manager

客户意见评级 0.5/5

Huiyuan H. 情侣住宿 - 所有已确认评论

酒店设施陈旧，完全没有维护，房间只有一个插座，厕所按钮锈迹斑斑。预订了双床房却没有，值班经理毫无歉意。

Dear Huiyuan H., Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great experience!

Tripadvisor 评级 5.0/5

V K 经 TripAdvisor 认证的评论

I had a great stay during my time at Casablanca, clean, very nice people, close to the old city of Casablanca as well as the rest of the attractions to be seen.

Dear Guest , We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FK

Poor service and facilities

Tripadvisor 评级 1.0/5

On J 家庭住宿 - 经 TripAdvisor 认证的评论

The room facilities old and dirty, small and uncomfortable space, Staff at reception demonstrated poor service. Towels worn out, toilet 1×1 m, no bidet or Shattaf to self wash in the toilet, parking is not easily available and not convenient

Dear Guest , Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, FOM

Not relaxing at all.

Tripadvisor 评级 1.0/5

N L 经 TripAdvisor 认证的评论

Sparsely furnished, few plugs by bed. Cheap motel like room. 2-star at best. Pillows were incredibly small and flat--basically non-existent. Pillows should have been thrown out 10 years ago. Good location but otherwise not restful/relaxing in room.

Dear Guest , Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, FOM

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其他网络用户评价我们的酒店

  • 384 评论 9.1/10 位置
  • 595 评论 5.8/10 房间
  • 682 评论 8/10 服务
  • 12 评论 8.9/10 上网
  • 352 评论 5.9/10 清洁度
  • 190 评论 6.7/10 早餐
  • 132 评论 3.8/10 设施
  • 113 评论 4.1/10 食物

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