Sofitel Casablanca Tour Blanche 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 475

Gwarancja
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Sofitel Casablanca Tour Blanche - Image 1
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Rue Sidi Belyout, 20000 CASABLANCA, Maroko

Opis

O hotelu

  • Pokoje i apartamenty z widokiem na medynę i meczet Hassana II lub miasto

  • Centrum odnowy i dobrego samopoczucia: Sofitel Spa z basenem krytym i kabinami zabiegów

  • Lokalizacja w centrum miasta

  • 2 sale konferencyjne z naturalnym oświetleniem

  • Apartament Opera z prywatnym tarasem

Nasze pokoje

Lokalizacja hotelu

Sofitel Casablanca Tour Blanche

Rue Sidi Belyout
20000 CASABLANCA
Maroko

Pozycja GPS:33.597748, -7.614201

Telefon
Faks +212 5225-42218

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 475

Ocena TripAdvisor  4.5/5  Liczba opinii: 3 267

Certyfikat Doskonałości 2025

Great stay in Casablanca

Ocena na stronie TripAdvisor 4.0/5

alicethecat123 Opinia zatwierdzona w TripAdvisor

We had a wonderful time and enjoyed our stay at the Sofitel Casablanca. All of the staff was incredibly kind and helpful. Ayoub went out of his way to assist us and make sure we were taken care of.

Dear Alice, Thank you very much for your lovely feedback. We are delighted to hear that you had a wonderful stay at Sofitel Casablanca and enjoyed the attention and care provided by our team. Your kind words for Ayoub will be shared with him, he will be thrilled to know that his efforts made a difference during your stay. We look forward to welcoming you back for another memorable experience. Warm regards, Lisa Bertrand Guest Experience Manager

Excellente

Ocena na stronie TripAdvisor 5.0/5

DayTrip13833297655 Opinia zatwierdzona w TripAdvisor

Excellent stay at the Sofitel Casablanca! Elegant hotel, impeccable service, and a warm welcome. A big thank you to Khalil El Malih for their professionalism and kindness—they made my stay unforgettable.

Dear Customer, Thank you very much for your kind feedback. We are delighted to hear that you had an excellent stay at Sofitel Casablanca and enjoyed our elegant hotel and warm service. Your special mention of Khalil El Malih will be shared with him, and I am sure he will be thrilled to know that his professionalism and kindness made your stay unforgettable. We look forward to welcoming you back for another memorable experience. Warm regards, Lisa Bertrand Guest Experience Manager

Very comfortable and pleasant stay. We loved it!

Ocena na stronie TripAdvisor 5.0/5

Janet M Opinia zatwierdzona w TripAdvisor

The staff were unfailingly polite, and looked after us very well. They were elegant and poised, and shared our sense of humour, making us feel welcomed. The food was amazing, plentiful, well presented and oh so yummy! The Pastilla de poulet and almonds was to die for. We would like to thank them all for their kindness and hard work. Whilst there were some minor irritants, they were not sufficient to mar our enjoyment. We would gladly return if ever we have the opportunity. A special thank you to Abderahim, Fadwa, Zakaria, Mocime, Arkham, Khlil, Hajar and Bencharki. Well done everybody!

Dear Madam Janet m, Thank you very much for your wonderful feedback. We are thrilled to hear that you enjoyed a comfortable and pleasant stay at Sofitel Casablanca. Your kind words for Abderahim, Fadwa, Zakaria, Mocime, Arkham, Khlil, Hajar, and Bencharki will be shared with the team, and they will be delighted to know that their efforts made such a positive impact on your experience. We are also happy to hear you enjoyed our culinary offerings, especially the Pastilla de poulet and almonds. We truly appreciate your understanding regarding the minor irritants and look forward to welcoming you back for another memorable stay. Warm regards, Lisa Bertrand Guest Experience Manager

Customer relations good but hotel experience was very poor

Ocena na stronie TripAdvisor 2.0/5

Fatima P Opinia zatwierdzona w TripAdvisor

The staff were wonderful and helpful but the hotel is tired and is in serious need of upgrading and maintenance. Bathrooms bedrooms everything needs serious repair.

Dear Fatima Q, Thank you for taking the time to share your feedback with us. While I am truly pleased to read that our team made you feel welcome and supported throughout your stay, I am sincerely sorry that the overall hotel experience did not meet your expectations. Your comments regarding the condition of the rooms and bathrooms are very important to us. Please rest assured that we are currently undergoing a progressive renovation program to upgrade our facilities and ensure a more comfortable and modern experience for all our guests. Your review helps us identify where we need to accelerate our efforts. We hope to have the opportunity to welcome you back and offer you a much improved stay that reflects the high standards we aim to provide. Warm regards, Lisa Bertrand Guest Experience Manager

Great location, fantastic service, carpets need a refresh.

Ocena na stronie TripAdvisor 5.0/5

Sheriff60 Opinia zatwierdzona w TripAdvisor

Excellent service, great location, beautiful hotel but rooms are musty and need a refresh. Particularly the carpets smell. Otherwise rooms are very nice. A special mention to Guest Relations Manager Lise Bertrand who went out her way to attend to my wife's and my request. Also Jawad Mouhssine who was very helpful.

Dear Sherif, Thank you so much for your kind words. I’m truly touched by your compliment, and I will also make sure to pass your thanks to Jawad. It’s wonderful to hear that you enjoyed our location, the hotel, and our service. We also appreciate your feedback about the carpets and the musty smell in the rooms. We take this seriously and will work on improving it to make our guests’ stays even more comfortable. We look forward to welcoming you back for another great visit. Warm regards, Lisa Bertrand Guest Experience Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 136 Liczba opinii 9.7/10 Lokalizacja
  • 374 Liczba opinii 5.7/10 Pokój
  • 551 Liczba opinii 7.8/10 Obsługa
  • 5 Liczba opinii 5.6/10 Internet
  • 168 Liczba opinii 2.9/10 Czystość
  • 97 Liczba opinii 4/10 Udogodnienia
  • 90 Liczba opinii 7.7/10 Śniadanie
  • 44 Liczba opinii 3.1/10 Dobra oferta cenowa

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