Sofitel Casablanca Tour Blanche 5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 482

Gwarancja
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Sofitel Casablanca Tour Blanche - Image 1
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Sofitel Casablanca Tour Blanche - Image 4
Rue Sidi Belyout, 20000 CASABLANCA, Maroko

Opis

O hotelu

  • Pokoje i apartamenty z widokiem na medynę i meczet Hassana II lub miasto

  • Centrum odnowy i dobrego samopoczucia: Sofitel Spa z basenem krytym i kabinami zabiegów

  • Lokalizacja w centrum miasta

  • 2 sale konferencyjne z naturalnym oświetleniem

  • Apartament Opera z prywatnym tarasem

Nasze pokoje

Lokalizacja hotelu

Sofitel Casablanca Tour Blanche

Rue Sidi Belyout
20000 CASABLANCA
Maroko

Pozycja GPS:33.597748, -7.614201

Telefon
Faks +212 5225-42218

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 482

Ocena TripAdvisor  4.5/5  Liczba opinii: 3 293

Certyfikat Doskonałości 2025

Outstanding experience

Ocena na stronie TripAdvisor 5.0/5

Aziz O Opinia zatwierdzona w TripAdvisor

The Japanese dining experience was wonderful, I like the way everybody welcoming the guests and the staff friendliness was outstanding Issa was excellent member

Bonjour M. Azizo, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed the Japanese dining experience and that our team’s friendliness made your stay even more memorable. Your compliments for Issa will be shared with him, and we are sure he will be very pleased. We look forward to welcoming you back soon at Sofitel Casablanca Tour Blanche. Kind regards, Lisa Bertrand Guest Experience Manager

Not worth it

Ocena na stronie TripAdvisor 2.0/5

London1802 Opinia zatwierdzona w TripAdvisor

The good thing is location. All the rest was very very disappointing. We booked to junior suits arrived early at 14:15 both were not ready , at 16:15 they gave us one room. The reception team all of them were not nice at all. Made us do a check in twice . Rooms were clean but an awful smell of sewage ! Disgusting we mentioned it to the reception no one cared ! We paid a lot to stay there and we were happy to leave.

Bonjour London1802, Thank you for sharing your feedback. We are truly sorry that your stay at Sofitel Casablanca Tour Blanche was disappointing and did not meet your expectations. We sincerely apologize for the issues you experienced with the early check-in, the reception service, and the unpleasant odor in your room. Please note that the hotel is currently undergoing progressive renovations aimed at improving the experience of our guests in all rooms and public areas. Your comments have been shared with our teams to address these matters and prevent similar situations in the future. We regret that your experience was not reflective of the standards we aim to provide and hope we may have the opportunity to restore your confidence in Sofitel on a future visit. Kind regards, Lisa Bertrand Guest Experience Manager

Hotel from Hell.

Ocena na stronie TripAdvisor 1.0/5

cynthiarE8618XJ Opinia zatwierdzona w TripAdvisor

Total horrible hotel. Do NOT even think of staying here. Service is 2 star at best. Nightmare. Not one thing good that we can say.

Bonjour Cynthiare8618XJ, Thank you for sharing your feedback. We are truly sorry to hear that your experience at Sofitel Casablanca Tour Blanche did not meet your expectations. Please accept our sincere apologies for the inconvenience and frustration this caused. Your comments regarding service and overall experience have been shared with our teams for review, as we take your feedback very seriously. We hope to have the opportunity to welcome you back in the future and provide an experience that truly reflects the Sofitel standard. Kind regards, Lisa Bertrand Guest Experience Manager

worst hotel I have seen in 30 years

Ocena na stronie TripAdvisor 1.0/5

ron e Opinia zatwierdzona w TripAdvisor

On arrival at 1:30 after 20 hours of travel ,the receptionist wanted nothing to do with us until 3:00 , despite the hotel being quite empty. When we got our room it looked so run down, dirty carpets, bathroom floors appeared not to be washed in weeks. Stained bed sheets. Overall disgusting. Most overpriced hotel for the service, dirt, in need of serious repair. No heat or air conditioning or ventilation except a window that needed opening for fresh air. I cannot believe anyone would rate it higher than a 1/5. It makes may not trust trip advisor ratings

Bonjour Rone291, Thank you for taking the time to share your experience. We are truly sorry to read about the difficulties you encountered upon arrival and the condition of the room, which clearly did not meet your expectations nor the standards associated with the Sofitel brand. Please accept our sincere apologies for the inconvenience and frustration caused after such a long journey. Your comments regarding cleanliness, comfort, temperature control and service at reception are taken very seriously and have been shared with the relevant teams for immediate review. We would also like to inform you that Sofitel Casablanca Tour Blanche is currently undergoing progressive renovations aimed at improving the experience of our guests, both in terms of facilities and overall comfort. We regret that your stay left you with such a negative impression and hope that we may have the opportunity, in the future, to restore your confidence by offering a more satisfactory experience. Kind regards, Lisa Bertrand Guest Experience Manager

Great stay in Casablanca

Ocena na stronie TripAdvisor 4.0/5

alicethecat123 Opinia zatwierdzona w TripAdvisor

We had a wonderful time and enjoyed our stay at the Sofitel Casablanca. All of the staff was incredibly kind and helpful. Ayoub went out of his way to assist us and make sure we were taken care of.

Dear Alice, Thank you very much for your lovely feedback. We are delighted to hear that you had a wonderful stay at Sofitel Casablanca and enjoyed the attention and care provided by our team. Your kind words for Ayoub will be shared with him, he will be thrilled to know that his efforts made a difference during your stay. We look forward to welcoming you back for another memorable experience. Warm regards, Lisa Bertrand Guest Experience Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 146 Liczba opinii 9.7/10 Lokalizacja
  • 384 Liczba opinii 5.5/10 Pokój
  • 552 Liczba opinii 7.8/10 Obsługa
  • 6 Liczba opinii 5.2/10 Internet
  • 173 Liczba opinii 3/10 Czystość
  • 118 Liczba opinii 5.6/10 Komfort
  • 98 Liczba opinii 4.8/10 Udogodnienia
  • 96 Liczba opinii 8.2/10 Śniadanie

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