Novotel Casablanca City Center 4 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 802

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Novotel Casablanca City Center - Image 1
Novotel Casablanca City Center - Image 2
Novotel Casablanca City Center - Image 3
Novotel Casablanca City Center - Image 4
Angle Zaid Ouhmad, Rue Sidi Belyout, 20190 CASABLANCA, Maroko

Opis

O hotelu

  • 4 sale konferencyjne

  • Klub z restauracją

  • Zlokalizowany w centrum miasta

  • Pokoje z widokiem na port

  • Centrum fitness

Nasze pokoje

Lokalizacja hotelu

Novotel Casablanca City Center

Angle Zaid Ouhmad, Rue Sidi Belyout
20190 CASABLANCA
Maroko

Pozycja GPS:33.598417, -7.613917

Telefon
Faks +212 5224-66501

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

LE DELIGHT

The Lounge Restaurant is an inviting place where relaxation, gourmet food and comfort combine. Savour the finest gourmet cuisine while enjoying modern music. In a relaxed and luxurious setting, you will be charmed by our personal service.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 802

Ocena TripAdvisor  3.5/5  Liczba opinii: 1 950

This is a dirty hotel with a check in attendant with an attitude.

Ocena na stronie TripAdvisor 2.0/5

georgerV3860TP Opinia zatwierdzona w TripAdvisor

This is not a fluff review. This is reality. I found this hotel needs renovating. The furniture is past its time and nasty/dirty for the most part. I was checked into a room which still had people in the room. (Luckily I was not hurt by the current person in the room. The staff asked me to stay by the room and they would be back. After 20 minutes I went back to the person who checked me in and was treated nastily. He made the mistake not me however he treated me like I did something wrong. I can go on about no towels in the room to being brought a towel that was stained. The furniture in room was stained and to dirty to sit on. Must of the staff were very nice. The guy checking you in has an attitude. Beware of the misleading review and pray you do not get the check in attitude person.

For me it is a NO

Ocena na stronie TripAdvisor 2.0/5

ConcordeFlash Opinia zatwierdzona w TripAdvisor

Had it not been for the intervention of a very understanding manager it would probably have been ‘zéro points’. Room ok, bathroom amenities pathetic but overall no complaints on the accommodation front . BUT 24 hour room service is a false claim .. I finally got through on the 5th ( lengthy ) attempt to be told that the kitchen was closed and only sandwiches were available … The dining room the next morning was a scene of utter chaos and that was at 9:30 ! And to cap it all one of the three elevators was not working , bad luck with a seemingly full house. Quite a task ahead for the manager I met , he knows what lies ahead but I will not return to stay at the Novotel in Casablanca.

Big deception at Novotel Casablanca city center

Ocena na stronie TripAdvisor 1.0/5

Maha c Opinia zatwierdzona w TripAdvisor

I was chocked about how much the hotel need maintenance and renovation. It is for sure not up to Novotel quality. Everything in the room was old and dirty except a nice TV. Bed sheets are very old and dirty. Bed very uncomfortable. Towels are so old that we cannot even use them as mop . I do not recommend that hotel at all.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice hotel

Ocena na stronie TripAdvisor 5.0/5

Ahmed F Opinia zatwierdzona w TripAdvisor

I recently had a Gret expérience staying at Novotel ,and it was nothing short if exceptional,all thanks to the remarkable hospitality extended to me by staff member. Every aspect of this hôtel is exceptional ,service food and location.my 1 choice always

Dear Ahmed, I would like to thank you for choosing the Novotel Casa City Center. I appreciate that you take time to give us your positive feed back. I will not hesitate to share your comments with my whole team. I Hope we will have the pleasure of welcoming you in the very near future. sincerely.

Cannot be recommended

Ocena na stronie TripAdvisor 2.0/5

G4496VWfionab Opinia zatwierdzona w TripAdvisor

Officious guy at front desk delayed check in. Rooms very very basic Breakfast had limited choice and what there was was poor quality eg coffee. Not enough staff to top up breakfast items and plates etc and clear tables Decent location hence 1 star

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Casa City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 307 Liczba opinii 8.8/10 Lokalizacja
  • 461 Liczba opinii 5/10 Pokój
  • 570 Liczba opinii 8.1/10 Obsługa
  • 13 Liczba opinii 7.9/10 Internet
  • 278 Liczba opinii 4.7/10 Czystość
  • 173 Liczba opinii 5.4/10 Śniadanie
  • 158 Liczba opinii 4.1/10 Komfort
  • 132 Liczba opinii 4.4/10 Jedzenie

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