ibis budget Luzern City 1,5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.0/5 5.773 görüş

Bilgi mesajı

+ 13 Hizmetler

Otel ekstraları

  • Reception is open 24 hours a day

  • Free public transport ticket for the city of Lucerne

  • Free WIFI

  • Buffet breakfast from 6am to midday

  • Participant in the ibis Business Card Program

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

Otelin konumu

ibis budget Luzern City

KELLERSTRASSE 6
6005 luzern
swıtzerland

Faks: (+41)413678010

Check in başlangıç saati: 15h00

Check out bitiş saati: 12h00

  • From Luzern Train Station:  4 Brünigstrasse

  • Uçakla

    AEROPORT INTERNATIONAL 17km / 10,56 mil mesafede

  • Trenle

    HAUPTBAHNHOF LUZERN 1km / 0,62 mil mesafede

GPS:47.043658, 8.311341

Otel servisi

Check in başlangıç saati: - Check out bitiş saati:

Özetle
  • Araba parkı
  • Tekerlekli sandalye erişimli otel
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar

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Konaklama olanaklarımız

ibis budget Luzern City
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Daha fazla bilgi edinin

ALL Puanlama 4.0/5

5.773 görüş

TripAdvisor Derecesi 3.5/5

1.834 görüş

Great value and excellent location

Tripadvisor puanı 5.0/5

jacquescherrier Family - 23/09/2021 TripAdvisor onaylı yorum

Walking distance to old town. Room is great for the price. Breakfeast is available with lots of choices. Great budget value hotel. From now on, IBIS Budget will be high on our shopping list and will be our prefered option.

We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Budget Luzern City

Excellent Staff and just a couple of tram stops from the city...Loved It!

Tripadvisor puanı 5.0/5

ADRENALINEGIRL2015 Family - 01/08/2020 TripAdvisor onaylı yorum

I am giving our stay a 5 star, principally becuase of the male receptionist with the glasses who also spoke english!! He was extremely busy when we arrived, even with a queue behind us, he calmly explained all that we need to know, handing us a map and the free travel passes. So thanks again Mr. The hotel is well situated at just a 5 minute tram ride into the city, which my girls loved taking each day! there iare a limited number of parking spaces outside at 14chf per 24 hours and further car park spaces elsewhere at a slightl higher fee. Reeption gives you a ticket which you need to display on your dashboard. Missing a couple of towels in the room, ( we were a family of 3) reception happily obliged with more ( girls on reception were also sweet). The pillows were not at all bad for an Ibis Budget...and I have stayed in several !! Only slight problem were banging doors on a couple of the nights...perhaps a sign asking guests to consider other guests when shutting their doors, a simple gesture such as this could help resolve the problem !

Dear Guest, many thanks for your review, it's a real pleasure to read that you have enjoyed your stay at IBIS budget Luzern City. Reviews like your are extremely motivating and give us the energy and the good will to keep providing our great hotel services. So many many thanks again :) I will forward your comments to Yathu (the guy with glasses at he reception) and the rest of the team who will definitely be delighted to read your review. We sincerely hope to have the chence to welcome you soon ! Kind regards Fabio Zuliani - General ager

Good place to stay.

Tripadvisor puanı 4.0/5

ddavies98 Couples - 14/09/2019 TripAdvisor onaylı yorum

We caught a taxi from the station, but from then on we used the free 2 day bus pass the hotel gave us, that is just across the road from the Ibis. We even caught the bus to the station as we were leaving with our luggage, back to the station. Good breakfast and helpful reception.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Ibis Budget, Lucerne

Great place to stay

Tripadvisor puanı 5.0/5

nairmt Friends getaway - 08/08/2019 TripAdvisor onaylı yorum

Overall a great place to stay. Love everything about it. Great staff and friendly people. The hotel was clean and comfortable. Easy to get around after a great breakfast. The place is beautiful and fun!

Dear Guest Thank you for choosing and reviewing. I'm happy to hear you enjoyed your stay with us at our unbeatable location! Thank you. Kind regards Hotel ibis budget Lucerne - Team front office

Friendly and Convenient

Tripadvisor puanı 4.0/5

mxpetermckee Couples - 31/07/2019 TripAdvisor onaylı yorum

This hotel was very clean and comfortable. Price was the most competitive to be found for something with such a great and convenient location for the center of Luzern. The staff were very friendly and extremely helpful.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel ibis Budget, Lucerne

Kuhbonbon

Tripadvisor puanı 3.0/5

kuhbonbon2019 Family - 24/07/2019 TripAdvisor onaylı yorum

Very expensive for the quality you get. The humidity is very high in the hotel and the rooms are not clean. There is mold in the shower which caused us headache and bad sleep. The only good thing in this hotel is their staff members. They are very friendly.

Good Day, Thank you for taking time to write us about your experience at the hotel Ibis Budget Luzern City. It is unfortunate, that we did not meet your expectations. Please, allow me to express my sincerest apologies. Kind Regards, Ibis budget Lucerne City

Stay

Tripadvisor puanı 4.0/5

Passport35395893902 Family - 05/06/2019 TripAdvisor onaylı yorum

There was no telephone in the room . Had to go down to request for anything instead of calling which is not correct . The rooms wer very very small , may be bcos of budget hotel . Rest all was ok . They helped in everyway. Guiding and suggestions.

Dear Guest, many thanks for your review, your feedback is extremely important because it allows us to coordinate our efforts and improve our services with the purpose of ameliorating our guest's experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, IBIS budget Luzern, Front Office Team

Budge rooms but location is excellent

Tripadvisor puanı 3.0/5

Santyns Family - 05/06/2019 TripAdvisor onaylı yorum

Hotel is in the vicinity of the train station - Luzern HBF. walkable and in the descent area. However rooms are small and toilet and bathroom are smaller too. There is no latch to toilet as well as bathroom so friend groups be aware!!. Breakfast is OK but eggs are always out of stock. Beds are comfortable but merely space inside the rooms- compact.

Dear Guest, many thanks for having shared your experience after your stay at IBIS budget Luzern City, it's a real pleasure to read that you have enjoyed your stay at our property. We sincerely hope to have the opportunity to welcoming you again in the near future. Kind regards Fabio Zuliani - General Manager

Average

Tripadvisor puanı 3.0/5

Saral T Family - 01/06/2019 TripAdvisor onaylı yorum

The rooms are too small. Breakfast was good. We had been provided for the bus pass free of charge. The reception service was good and quick. We were charged for car parking fr. 14. It was hotels own parking but still we had to pay the parking charge

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good place for short visits.

Tripadvisor puanı 4.0/5

748rajesht Family - 17/05/2019 TripAdvisor onaylı yorum

Good budget hotel for short stays when you don't spend a lot of time in rooms. The rooms are really small. Toilet and shower cubicle you s even more small. We just stayed overnight. Breakfast is good.

Dear Thank you for choosing and reviewing our Hotel ibis budget Luzern City. I'm happy to hear you enjoyed your stay with us at our unbeatable location! The size of the rooms and bathrooms is something we can't change. There's so much to explore right at our doorstep that it would almost be a waste of time to stay in the room! Except for the comfort of our ibis sweet bed of course. I fully understand your disappointment if you were expecting a large room. Unfortunately we can't change the size of the rooms. If you're looking for a larger room, you're more likely to find an appropriate room outside the city centre. Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. With Kind Regards Hotel ibis budget Luzern City Front Office Madhushka

Good experience

Tripadvisor puanı 5.0/5

Connector23146347125 Family - 12/05/2019 TripAdvisor onaylı yorum

Good position - next to bus stop, and walking distance to main station (12 minutes). Great view of mt. Pilatus right near the hotel. TV, boiled water in the lobby, no phone. Nice and small room, comfort beds. Help about the city from the hotel team. Really fair value to cost.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

China Luzern

Tripadvisor puanı 3.0/5

Alexander P Friends getaway - 11/05/2019 TripAdvisor onaylı yorum

Too expensive for a one star hotel and a small room. But convenient underground parking (need to pay). The center and attractions are very close, beautiful views from the towers. Suddenly, a huge number of tourists from China (generally from South-East Asia) in the city and hotel.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ibis Budget at Luzern city, Switzerland

Tripadvisor puanı 5.0/5

Journey23825059962 Family - 23/03/2019 TripAdvisor onaylı yorum

Walking distance to train station and tourist spots. Relatively clean, room fairly small, challenging for couple with 2 luggage. Staffs were friendly, helpful and provided good tips to travel around the city.

Thank you for choosing and reviewing our Hotel ibis budget Luzern City. I'm happy to hear you enjoyed your stay with us at our unbeatable location! The size of the rooms and bathrooms is something we can't change. There's so much to explore right at our doorstep that it would almost be a waste of time to stay in the room! Except for the comfort of our ibis sweet bed of course. Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. Thank you again for your kind words and we're looking forward to your next visit! With Kind Regards Hotel ibis budget Luzern City Front Office Team Madhushka Schmidhauser

Kaldığım nerdeyse bir hafta boyunca almış olduğum odalar sürekli soğuktu ve odamda kaldığım süre zarfında sürekli giyinik bir halde yatağın içinde beklemek zorunda kaldım.

Avis müşterileri puanı 3.0/5

Saban M. İş - 08/02/2019 ALL için doğrulanmış yorumlar

Otelinizde kaldığım 6 gece boyunca sürekli odamda soğuktan duramadım. Çalışan klimanın ise hiç ama hiç bir faydası yoktu. hatta son günün akşamında sıcak su kesildi. sabah saat 09 a kadar gelmedi. Bu esnada giyinip yola çıkmam gerekiyordu duş alamadım. sıcak suları ancak 09 sıralarında geldi. o saatte bende trene binip bir başka yere gitmem gerekiyordu. Yani otelin personelinde bir sorun yoktu. Hepsi iyi insanlardı ama malesef otelin teknik sorunları vardı bu konuda sürekli hemen her akşam veya gündüz odamda kaldığım sürece sadece yatak içine kalmakla ısınmaya çalıştım. Buda bana hiçde hoş zaman geçirmemi sağladı. odamda kaldığım süre benim için çok sıkıcıydı.

Sayın SABAN M., ibis budget Luzern City ‘da gerçekleştirdiğiniz seyahat süresince yaşadıklarınızı dikkatimize sunduğunuz için teşekkür ederiz. Öncelikle, kalışınız süresince uluslararası hizmet kalitemizi yansıtamamış olmamızdan dolayı sizden özür dileriz. Yaşamış olduğunuz olumsuz deneyim ile ilgili ekip üyeleri ile gerçekleştirdiğim görüşme sonucu, aynı durumun ilerleyen tarihlerde, tekrar meydana gelmesini engellemek amacı ile gerekli önlemlerin alındığını bildirmek isterim. Düşüncelerinizi bildirmek üzere ayırdığınız zamana bir kez daha teşekkür eder, geri bildirimlerinizin, hizmetlerimizin kalitesini sürekli olarak arttırmak için yürüttüğümüz çalışmalarımızın gelişmesi açısından son derece değerli olduğunu belirtmek isteriz. Bir başka seyahatinizde, sizi tekrar Otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla, Hotel ibis budget in Luzern City HIkari miyahira

Basic, but clean and tidy

Tripadvisor puanı 3.0/5

timyoud Couples - 07/01/2019 TripAdvisor onaylı yorum

The hotel is located out of the town centre, but only a 10-15 minute walk from the station. Upon checking in, we were presented with a free bus pass to use during our stay, which was most useful! The room was tidy, however the third bed above the double was low and I banged my head on it! We also would have liked a bath mat or something to step onto when coming out of the shower as it is right in the room (not a separate bathroom)! Also nowhere to store suitcases. The breakfast was basic, but to be expected when staying at Ibis budget hotels. A small shop with simple meals and snacks available at reception and paid luggage storage facility.

Dear timoyoud Thank you for choosing and reviewing our Hotel ibis budget Luzern City. I'm happy to hear you enjoyed your stay with us at our unbeatable location! Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. With kind regards Hotel ibis budget Luzern City Front Office Team Madhushka Schmidhauser

Convenient location, Small Rooms

Tripadvisor puanı 3.0/5

KuanLim Couples - 12/12/2018 TripAdvisor onaylı yorum

The hotel is conveniently located within walking distance to the train station as well as the main attractions of Luzern. However, the room we booked was very small. It is more suitable for one person instead of two. There was hardly enough space for the luggage.

Dear Guest, many thanks for having shared your experience after your stay at IBIS budget Luzern City, it's a real pleasure to read that you have enjoyed your stay at our property. We sincerely hope to have the opportunity to welcoming you again in the near future. Kind regards Fabio Zuliani - General Manager

Superb place

Tripadvisor puanı 5.0/5

ramvivek Family - 20/10/2018 TripAdvisor onaylı yorum

Loved the room. It was very well designed & there was a lot of thought which went behind the design. There was space at the right places. There was ample place to move around as well. A very comfortable & budget place.

We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Budget Luzern City

Konforsuz

Avis müşterileri puanı 1.0/5

Sanem Çiftler - 31/08/2018 ALL için doğrulanmış yorumlar

Odalar çok dar. Tuvaleti odadan ayıran gerçek bir kapı yapılmalı. Resepsiyondaki koku çok rahatsız edici.

Sayın SANEM S., ibis budget Luzern City ‘da gerçekleştirdiğiniz seyahat süresince yaşadıklarınızı dikkatimize sunduğunuz için teşekkür ederiz. Öncelikle, kalışınız süresince uluslararası hizmet kalitemizi yansıtamamış olmamızdan dolayı sizden özür dileriz. Yaşamış olduğunuz olumsuz deneyim ile ilgili ekip üyeleri ile gerçekleştirdiğim görüşme sonucu, aynı durumun ilerleyen tarihlerde, tekrar meydana gelmesini engellemek amacı ile gerekli önlemlerin alındığını bildirmek isterim. Düşüncelerinizi bildirmek üzere ayırdığınız zamana bir kez daha teşekkür eder, geri bildirimlerinizin, hizmetlerimizin kalitesini sürekli olarak arttırmak için yürüttüğümüz çalışmalarımızın gelişmesi açısından son derece değerli olduğunu belirtmek isteriz. Bir başka seyahatinizde, sizi tekrar Otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla, Hotel Ibis Budget Luzern

Okay as a budget hotel

Tripadvisor puanı 3.0/5

Afzaal Q Family - 16/08/2018 TripAdvisor onaylı yorum

Amenities were on par, service was not. Price for rooms with non working AC's was a rip off. We requested for inter-connecting or side by side room as we were travelling with 3 children. This request was made 2 months in advance as well as prior to arriving and they gave us room on the same floor but not next to each other.

Home Base

Tripadvisor puanı 4.0/5

Nancy C Family - 10/08/2018 TripAdvisor onaylı yorum

Hotel was in a great location. The staff was very friendly and helpful. Bus stop to the center of the city and train was right across the street.The room was clean but very basic. The air conditioning was a relief during the heat wave. The staff also provided a fan which was wonderful!

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