ibis budget Lugano Paradiso bintang 2

Catatan tamu Avis (Peringkat ALL) 4.4/5 368 ulasan

Jaminan Harga
Terbaik
ibis budget Lugano Paradiso - Image 1
ibis budget Lugano Paradiso - Image 2
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Via Geretta 10, 6900 PARADISO, Swiss

Deskripsi

Keistimewaan hotel

  • Free high-speed Internet (WiFi)

  • Ticino Ticket included!

  • Just a few steps from Lake Lugano!

Akomodasi kami

Lokasi hotel

ibis budget Lugano Paradiso

Via Geretta 10
6900 PARADISO
Swiss

GPS:45.991206, 8.945837

Telepon
Fax +41 91 986 19 39

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Properti 100% Bebas Rokok

Sarapan

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  368 ulasan

Peringkat TripAdvisor  3.6/5  606 ulasan

The Disappearing Name Tag: Daniel at Reception

Catatan Tripadvisor 1.0/5

Wander66693007119 Ulasan TripAdvisor tersertifikasi

Disappointed with Reception and Extra Charges I booked Ibis Budget Lugano through Booking.com for £109, which clearly included £10 city tax and VAT. However, when I arrived, the receptionist (with the name tag “Daniel”) insisted I had to pay the city tax again, saying it was a “mistake on Booking.com.” I showed him my confirmation several times, but he refused to respect the booking price. After consulting someone I believe was the manager, he returned without his name tag – as if removing it would make the problem disappear. When I mentioned that I would contact Booking.com and leave a review, they went silent and offered no explanation. Overall, the situation felt unprofessional and disappointing. Guests should be aware that the hotel may not honor the advertised price.

Bad smell in two out of three rooms

Catatan Tripadvisor 2.0/5

thomas12321 Keluarga - Ulasan TripAdvisor tersertifikasi

The facility meets the standard expectations for an Ibis Budget and is situated in a great location, a short distance from a bus stop and within walking distance to the lake. Unfortunately, our experience was ruined by a sour smell in two out of the three rooms we had. We won’t risk staying here again.

Excellent budget hotel.

Catatan Tripadvisor 5.0/5

John P Ulasan TripAdvisor tersertifikasi

This is an excellent choice of budget hotel. The rooms are very samll but perferctly clean and functional. The location is also very good, about a 5 minute walk from the lake and promenade and not so far from the town centre - easy walking distance. If you are on a budget then this is the pace to stay in Lugarno and very good value by Swiss standards.

Mistreatment

Catatan Tripadvisor 1.0/5

315benalia Ulasan TripAdvisor tersertifikasi

would like to inform you that I was subjected to a disrespectful attitude by the receptionist, which is completely unacceptable and disrespectful, and contains unacceptable racism. On Friday night 1 September at 23:35, I went to buy a bottle of water and they are people in reception. I asked them for permission to pass before them, so they smiled at me welcoming, but the receptionist refused to pass me and asked me in an unkind way to wait . There was another woman waiting, and after the customer finished his check in, the woman looked at me and allowed me to pass before her because it was only a bottle of water, but the receptionist shouted at me and refused to pass my order with bad way!!! . I left the water and he insisted that I wait even though the woman repeated her words and told him that she allowed me to pass because it was a bottle of water... I strongly object to this inappropriate attitude of your employee..

Fine visit however one issue address below...

Catatan Tripadvisor 3.0/5

Larkin H Couples - Ulasan TripAdvisor tersertifikasi

Upon arrival we asked to store our backpacks and we were rejected do to “covid restrictions”. We had to backtrack to the train station, pay to store the bags, and then get started on our day about an hour behind schedule. This was at first annoying and a bit ridiculous since covid transfer by luggage seems unlikely at best. However what really bothered us was that on the morning of our departure we watched several early arrivers drop their bags for storage before their check in was available. Perhaps we interacted with a misinformed staff member, perhaps the restrictions changed in a matter of two days (I doubt it). But this left a sour taste in our mouth upon departure.

Dear Mr. Larkin, Thank you for choosing our ibis budget Lugano Paradiso and for sharing your impressions with us. We are really sorry about the misunderstanding, since COVID-19 we had to change and adapt multiple times. We hope that we will have the pleasure to welcome you again in the future and better serve you. Best regards Ambra - Front Office Team

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 594 ulasan 9.1/10 Lokasi
  • 760 ulasan 4.4/10 Kamar
  • 411 ulasan 8.8/10 Pelayanan
  • 19 ulasan 5.5/10 Internet
  • 444 ulasan 2.4/10 Kenyamanan
  • 344 ulasan 8.5/10 Sarapan
  • 250 ulasan 5.1/10 Kesepadanan nilai
  • 226 ulasan 7.8/10 Kebersihan

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di LUGANO

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.