ibis Lausanne Centre 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 928 görüş

En iyi fiyat
garantisi
ibis Lausanne Centre - Image 1
ibis Lausanne Centre - Image 2
ibis Lausanne Centre - Image 3
ibis Lausanne Centre - Image 4
20 rue du Maupas, 1004 LAUSANNE, Switzerland

Açıklama

Otel ekstraları

  • Located 5 minutes from the SBB train station by public transport

  • 90% of rooms renovated in 2024

  • Private car park (supplement)

  • Multilingual team

  • Snacking & bar 24 hours a day

Konaklama olanaklarımız

Otelin konumu

ibis Lausanne Centre

20 rue du Maupas
1004 LAUSANNE
Switzerland

GPS:46.524906, 6.625957

Telefon
Faks +41 21 340 07 17

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • %100 Sigara İçilmeyen Otel

IBIS LAUSANNE CENTRE

In the heart of Lausanne, discover our beer bar where the offers change throughout the day. Enjoy a delicious morning coffee, and in the evening be surprised by the beers carefully selected by Charlie.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  928 görüş

TripAdvisor Derecesi  4.0/5  1.471 görüş

The most disgusting hotel I have sce stayed

Tripadvisor puanı 1.0/5

Eleanor K Friends getaway - TripAdvisor onaylı yorum

The cleanliness of the hotel is terribly poor. I found poo inside the toilet bowl which was horribly disgusting. The assistant manager's attitude was rude and arrogant. I complained to the Manager M. Guillemer who promised to compensate my horrible experience by refunding part of the unreasonably high rate I paid. However, after more than 20 correspondences over 2 months, nothing has been done and the compensation is only empty promise. A big shame and disgrace to the Management of Ibis hotel and the Accor Hotel Management Group! Besides the room is very small and the shower is weak. The breakfast is very basic and not worth he price

Dear Eleanor K, Thank you for sharing your feedback regarding your recent stay at ibis Lausanne Centre. I sincerely apologize for the cleanliness issues you encountered, as well as the service you received from our team. Maintaining high standards of cleanliness and hospitality is our priority, and I regret that we fell short during your visit. Regarding your concerns about the promised compensation, I understand your frustration with the lack of resolution. While I cannot guarantee immediate results, I assure you that your feedback is taken seriously and will be reviewed by our management team to enhance our communication processes. I appreciate your comments on the room size and breakfast offerings; your insights are valuable as we constantly seek to improve our guest experience. Thank you for your understanding, and I hope to have the opportunity to welcome you again in the future. Maxime GUILLEMER Directeur Général | General Manager

Great location

Tripadvisor puanı 4.0/5

Digdap Couples - TripAdvisor onaylı yorum

Comfy bed and quiet hotel despite central location. Staff friendly. Bathroom a bit smelly- looked clean but either needed a deep clean or plumbing was poor. Good shower. Breakfast was fine- standard continental breakfast with scrambled eggs and little sausages as hot food.

Dear Guest, Thank you for your feedback and for choosing our hotel. We are pleased to hear that you enjoyed our great location and found our beds comfortable. We appreciate your kind words about our friendly staff and the quality of our shower. However, we apologize for any inconvenience caused by the bathroom odor. Rest assured, we will address this issue promptly to ensure a more pleasant experience for our guests in the future. We are glad you found our breakfast satisfactory, and we appreciate your comments on the variety of offerings. Thank you again for your valuable feedback. We hope to welcome you back for an even more enjoyable stay. Best regards, Dorsaf Aïssani - Manager

Great hotel, the best staff, perfect location!

Tripadvisor puanı 5.0/5

ncekic TripAdvisor onaylı yorum

Me and my family recently stayed at Ibis Lausanne Centre for the second time, and once again, it exceeded my expectations. The staff is truly the best—friendly, attentive, and always ready to assist. The entire team’s commitment to excellence, coupled with Stefan’s personal touch, enhances the overall experience, making Ibis Lausanne Centre a standout choice for hospitality. Ibis Lausanne Centre should undoubtedly retain its exceptional staff, as their warmth and attentiveness contribute significantly to making it a standout choice for hospitality with the best staff ever. The cleanliness standards are impeccable, maintaining a high level throughout the hotel. The location is excellent, making it convenient to explore Lausanne. Everything about our stay was exceptional, and we're already planning to return. Furthermore, one noteworthy perk of staying at Ibis Lausanne Centre is the complimentary public transport tickets provided. This thoughtful inclusion adds tremendous value to the guest experience, making it incredibly convenient to explore the city without any additional cost. It's a fantastic amenity that reflects the hotel's commitment to enhancing guests' overall stay. Highly recommended for a delightful and comfortable experience!

Dear Ncekic Thank you so much for your incredibly kind words and for choosing to stay with us again at Ibis Lausanne Centre. We are thrilled to hear that your second visit exceeded your expectations and that you had a delightful experience with us. Our team is genuinely touched by your praise, and we are pleased to know that our staff, especially Stefan, left a positive impression on you. We strive to provide a warm and attentive service to all our guests, and it's rewarding to hear that our commitment to excellence is recognized and appreciated. We are also glad to hear that you found our cleanliness standards impeccable and that the hotel's location was convenient for exploring Lausanne. Your mention of the complimentary public transport tickets is greatly appreciated. We believe in adding value to our guests' experiences, and it's wonderful to know that this amenity contributed to the overall enjoyment of your stay. Your recommendation means a lot to us, and we can't wait to welcome you and your family back for another delightful and comfortable experience. If there's anything specific you would like us to arrange for your next visit, please feel free to let us know. Thank you once again for your glowing review! Warm regards,

Great staff - a good place to stay

Tripadvisor puanı 4.0/5

davidpN2296DI TripAdvisor onaylı yorum

It's a comfortable hotel, with good air-conditioning and noise insulation. The staff are excellent, friendly and helpful. The pass they gave us provided free travel on buses and metro, plus discounts elsewhere - saved us a lot of money. There are one or two things you might miss, such as a fridge and a safe, but for a budget stay in a very convenient location this is very recommendable.

Hello, Thank you so much for sharing your experience with us! We are delighted to hear that you enjoyed your stay at our hotel. We are happy to read that you found our establishment comfortable with good air conditioning and soundproofing. Customer satisfaction is our priority, and we are delighted that you were able to rest comfortably. We are also delighted that you enjoyed the hospitality of our staff. We always strive to make our guests' stay as pleasant as possible, and it's gratifying to know that our team helped make your stay memorable. We are proud to offer our guests benefits such as public transport passes and discounts, as we want our guests to make the most of their stay nearby. Regarding the refrigerator and safe, we appreciate your comments. Unfortunately we don't offer these services, but we do have a safe available at reception to leave your valuables. Thank you again for taking the time to let us know about your experience. We hope to welcome you again on your next visit to Lausanne. With our best regards Hotel ibis Lausanne Centre Dorsaf Aïssani - Manager

Ok but that’s about it

Tripadvisor puanı 3.0/5

Dorthe F İş - TripAdvisor onaylı yorum

The stay was ok but nothing more. The room was clean and the breakfast was average. It was a pity the windows didn’t open because it left the room smelling mouldy. The air con could not make up for that unfortunately. The location is good. Close to Lausanne Flon metro and nice restaurants not too far away.

Dear Dorth, Thank you for your comment about our hotel and our team. We make sure that our rooms are welcoming and pleasant. Thank you for pointing this out. Some of our rooms have fixed windows and in some it is possible to open the window. Thank you again for your comments. Yours sincerely Hotel ibis Lausanne Centre Dorsaf Aïssani - Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 970 görüş 9.1/10 Konum
  • 1.166 görüş 6.5/10 Oda
  • 1.035 görüş 8.9/10 Hizmet
  • 33 görüş 6.7/10 Wifi
  • 472 görüş 7.7/10 Kahvaltı
  • 409 görüş 8.1/10 Hijyen
  • 96 görüş 4.9/10 Yemek

Hizmet sağlayıcı Trustyou

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Lausanne şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.