イビスローザンヌサントル 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 977 件のレビュー

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イビスローザンヌサントル - Image 1
イビスローザンヌサントル - Image 2
イビスローザンヌサントル - Image 3
イビスローザンヌサントル - Image 4
20 rue du Maupas, 1004 ローザンヌ, スイス

説明

ホテルのその他の情報

  • 多言語対応チーム

  • 24 時間営業のスナックバー

  • すべてのレジャーアクティビティへのセントラルアクセス

  • 快適な寝具

  • ファストチェックアウト

当ホテルの客室

ホテル所在地

イビスローザンヌサントル

20 rue du Maupas
1004 ローザンヌ
スイス

GPS:46.524906, 6.625957

電話番号
ファックス +41 21 340 07 17

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

IBIS LAUSANNE CENTRE

In the heart of Lausanne, discover our beer bar where the offers change throughout the day. Enjoy a delicious morning coffee, and in the evening be surprised by the beers carefully selected by Charlie.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  977 件のレビュー

トリップアドバイザーの評価  3.9/5  1,483 件のレビュー

GrGreat location, nice design, friendly staff, quiet stay - if you like hot rooms with sealed windows

トリップアドバイザーの評価 3.0/5

gourmetflo トリップアドバイザー認証口コミ

On the plus side: As always excellent location, right next to core bus hub, and close to metro & Lausanne shopping & old town area. Fully renovated, modern design Ibis rooms, super-friendly and efficient staff (incl. the trainee). Breakfast room nice, limited selection but what is available is of high quality, incl. real good coffee machines with freshly ground coffee. Bathroom format was, and continues to be highly efficient - good showers, great lightning, well designed to make most of space. Quiet rooms, good blind-out curtains. Regular, and sufficient hangers. Cofortable chair and desk. But one real downer: MUCH too warm room, with sealed windows: impossible to sleep with the provided thick duvets. In winter, AC seems switched to heating. This really impacted negatively my sleep, and stay. Matress quality itself is just OK - for many this will feel hard.

short break

トリップアドバイザーの評価 4.0/5

nathyk82020 トリップアドバイザー認証口コミ

Stayed 4 nights for a short break in August. Hotel is very correct, strong 3 stars. Reception staff is very friendly and helpful. Room is clean. Breakfast is correct. You will find all what is needed for a full morning meal. Mini croissants et pains au chocolate sont absolument délicieux! And restaurant staff is also nice. In general, very good stay in the city, friendy people around.

Thank you very much for taking the time to share your feedback and for your excellent 4/5 rating. I’m delighted to read that you enjoyed your stay with us, especially the friendliness of our team, the cleanliness of the room, and our breakfast selection including the mini croissants and pains au chocolat! Your kind words are truly appreciated and will be shared with the entire team. We hope to have the pleasure of welcoming you again soon for another enjoyable stay in Lausanne. Best regards,

Good location and price

トリップアドバイザーの評価 4.0/5

Alle_Kay トリップアドバイザー認証口コミ

Very nice located hotel. The reception area should be reviewed - the reception desk is very small and nearly hidden. There are some sofas for the guests to use, however it was not very well kept (untidy and a bit dirty). Everything else was very nice, from the room to the breakfast. Parking available with an extra fee. I would go back.

Dear Alle_Kay, Thank you for your positive feedback regarding our location and pricing. We appreciate your comments about our reception area and the condition of the sofas, and we will take your observations into consideration for future improvements. We are delighted to hear that you enjoyed your room and breakfast, and we look forward to welcoming you back on your next visit. Best regards, Maxime GUILLEMER Directeur Général | General Manager

Excellent stay

トリップアドバイザーの評価 5.0/5

ANTONIO F トリップアドバイザー認証口コミ

We stayed for 2 nights and as always, I am always satisfied with Ibis. Rooms were very clean, spotless. Staff were super. One thing that I did not like was only that we could not opened the window. We had no breakfast so I cannot judge it. Hotel is in town centre and also very easy to reach walking or either by bus or metro from Gare Central.

Un grand merci pour votre excellente note et votre commentaire élogieux ! Nous sommes ravis de lire que vous avez passé un agréable séjour parmi nous et que la propreté de nos chambres ainsi que la qualité de notre service ont pleinement répondu à vos attentes. Nous prenons également bonne note de votre remarque concernant l’impossibilité d’ouvrir la fenêtre. Pour des raisons de sécurité et de normes énergétiques, certaines chambres disposent de fenêtres fixes, mais n’hésitez pas à nous faire part de vos préférences lors d’un prochain séjour : nous ferons de notre mieux pour vous attribuer une chambre avec fenêtre ouvrante. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt à Lausanne ! Bien cordialement, Maxime Guillemer

The most disgusting hotel I have sce stayed

トリップアドバイザーの評価 1.0/5

Eleanor K Friends getaway - トリップアドバイザー認証口コミ

The cleanliness of the hotel is terribly poor. I found poo inside the toilet bowl which was horribly disgusting. The assistant manager's attitude was rude and arrogant. I complained to the Manager M. Guillemer who promised to compensate my horrible experience by refunding part of the unreasonably high rate I paid. However, after more than 20 correspondences over 2 months, nothing has been done and the compensation is only empty promise. A big shame and disgrace to the Management of Ibis hotel and the Accor Hotel Management Group! Besides the room is very small and the shower is weak. The breakfast is very basic and not worth he price

Dear Eleanor K, Thank you for sharing your feedback regarding your recent stay at ibis Lausanne Centre. I sincerely apologize for the cleanliness issues you encountered, as well as the service you received from our team. Maintaining high standards of cleanliness and hospitality is our priority, and I regret that we fell short during your visit. Regarding your concerns about the promised compensation, I understand your frustration with the lack of resolution. While I cannot guarantee immediate results, I assure you that your feedback is taken seriously and will be reviewed by our management team to enhance our communication processes. I appreciate your comments on the room size and breakfast offerings; your insights are valuable as we constantly seek to improve our guest experience. Thank you for your understanding, and I hope to have the opportunity to welcome you again in the future. Maxime GUILLEMER Directeur Général | General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,033 件のレビュー 9.2/10 ロケーション
  • 1,156 件のレビュー 6.7/10 客室
  • 1,057 件のレビュー 9.1/10 サービス
  • 29 件のレビュー 7.5/10 インターネット
  • 491 件のレビュー 7.6/10 朝食
  • 439 件のレビュー 8.4/10 清潔さ
  • 106 件のレビュー 5/10 料理

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