イビスローザンヌサントル 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 892 件のレビュー

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イビスローザンヌサントル - Image 1
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20 rue du Maupas, 1004 ローザンヌ, スイス

説明

ホテルのその他の情報

  • 多言語対応チーム

  • 24 時間営業のスナックバー

  • すべてのレジャーアクティビティへのセントラルアクセス

  • 快適な寝具

  • ファストチェックアウト

当ホテルの客室

ホテル所在地

イビスローザンヌサントル

20 rue du Maupas
1004 ローザンヌ
スイス

GPS:46.524906, 6.625957

電話番号
ファックス +41 21 340 07 17

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

IBIS LAUSANNE CENTRE

In the heart of Lausanne, discover our beer bar where the offers change throughout the day. Enjoy a delicious morning coffee, and in the evening be surprised by the beers carefully selected by Charlie.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  892 件のレビュー

トリップアドバイザーの評価  4.0/5  1,469 件のレビュー

The most disgusting hotel I have sce stayed

トリップアドバイザーの評価 1.0/5

Eleanor K Friends getaway - トリップアドバイザー認証口コミ

The cleanliness of the hotel is terribly poor. I found poo inside the toilet bowl which was horribly disgusting. The assistant manager's attitude was rude and arrogant. I complained to the Manager M. Guillemer who promised to compensate my horrible experience by refunding part of the unreasonably high rate I paid. However, after more than 20 correspondences over 2 months, nothing has been done and the compensation is only empty promise. A big shame and disgrace to the Management of Ibis hotel and the Accor Hotel Management Group! Besides the room is very small and the shower is weak. The breakfast is very basic and not worth he price

Great location

トリップアドバイザーの評価 4.0/5

Digdap Couples - トリップアドバイザー認証口コミ

Comfy bed and quiet hotel despite central location. Staff friendly. Bathroom a bit smelly- looked clean but either needed a deep clean or plumbing was poor. Good shower. Breakfast was fine- standard continental breakfast with scrambled eggs and little sausages as hot food.

Dear Guest, Thank you for your feedback and for choosing our hotel. We are pleased to hear that you enjoyed our great location and found our beds comfortable. We appreciate your kind words about our friendly staff and the quality of our shower. However, we apologize for any inconvenience caused by the bathroom odor. Rest assured, we will address this issue promptly to ensure a more pleasant experience for our guests in the future. We are glad you found our breakfast satisfactory, and we appreciate your comments on the variety of offerings. Thank you again for your valuable feedback. We hope to welcome you back for an even more enjoyable stay. Best regards, Dorsaf Aïssani - Manager

Great hotel, the best staff, perfect location!

トリップアドバイザーの評価 5.0/5

ncekic トリップアドバイザー認証口コミ

Me and my family recently stayed at Ibis Lausanne Centre for the second time, and once again, it exceeded my expectations. The staff is truly the best—friendly, attentive, and always ready to assist. The entire team’s commitment to excellence, coupled with Stefan’s personal touch, enhances the overall experience, making Ibis Lausanne Centre a standout choice for hospitality. Ibis Lausanne Centre should undoubtedly retain its exceptional staff, as their warmth and attentiveness contribute significantly to making it a standout choice for hospitality with the best staff ever. The cleanliness standards are impeccable, maintaining a high level throughout the hotel. The location is excellent, making it convenient to explore Lausanne. Everything about our stay was exceptional, and we're already planning to return. Furthermore, one noteworthy perk of staying at Ibis Lausanne Centre is the complimentary public transport tickets provided. This thoughtful inclusion adds tremendous value to the guest experience, making it incredibly convenient to explore the city without any additional cost. It's a fantastic amenity that reflects the hotel's commitment to enhancing guests' overall stay. Highly recommended for a delightful and comfortable experience!

Dear Ncekic Thank you so much for your incredibly kind words and for choosing to stay with us again at Ibis Lausanne Centre. We are thrilled to hear that your second visit exceeded your expectations and that you had a delightful experience with us. Our team is genuinely touched by your praise, and we are pleased to know that our staff, especially Stefan, left a positive impression on you. We strive to provide a warm and attentive service to all our guests, and it's rewarding to hear that our commitment to excellence is recognized and appreciated. We are also glad to hear that you found our cleanliness standards impeccable and that the hotel's location was convenient for exploring Lausanne. Your mention of the complimentary public transport tickets is greatly appreciated. We believe in adding value to our guests' experiences, and it's wonderful to know that this amenity contributed to the overall enjoyment of your stay. Your recommendation means a lot to us, and we can't wait to welcome you and your family back for another delightful and comfortable experience. If there's anything specific you would like us to arrange for your next visit, please feel free to let us know. Thank you once again for your glowing review! Warm regards,

Great staff - a good place to stay

トリップアドバイザーの評価 4.0/5

davidpN2296DI トリップアドバイザー認証口コミ

It's a comfortable hotel, with good air-conditioning and noise insulation. The staff are excellent, friendly and helpful. The pass they gave us provided free travel on buses and metro, plus discounts elsewhere - saved us a lot of money. There are one or two things you might miss, such as a fridge and a safe, but for a budget stay in a very convenient location this is very recommendable.

Hello, Thank you so much for sharing your experience with us! We are delighted to hear that you enjoyed your stay at our hotel. We are happy to read that you found our establishment comfortable with good air conditioning and soundproofing. Customer satisfaction is our priority, and we are delighted that you were able to rest comfortably. We are also delighted that you enjoyed the hospitality of our staff. We always strive to make our guests' stay as pleasant as possible, and it's gratifying to know that our team helped make your stay memorable. We are proud to offer our guests benefits such as public transport passes and discounts, as we want our guests to make the most of their stay nearby. Regarding the refrigerator and safe, we appreciate your comments. Unfortunately we don't offer these services, but we do have a safe available at reception to leave your valuables. Thank you again for taking the time to let us know about your experience. We hope to welcome you again on your next visit to Lausanne. With our best regards Hotel ibis Lausanne Centre Dorsaf Aïssani - Manager

Ok but that’s about it

トリップアドバイザーの評価 3.0/5

Dorthe F ビジネス - トリップアドバイザー認証口コミ

The stay was ok but nothing more. The room was clean and the breakfast was average. It was a pity the windows didn’t open because it left the room smelling mouldy. The air con could not make up for that unfortunately. The location is good. Close to Lausanne Flon metro and nice restaurants not too far away.

Dear Dorth, Thank you for your comment about our hotel and our team. We make sure that our rooms are welcoming and pleasant. Thank you for pointing this out. Some of our rooms have fixed windows and in some it is possible to open the window. Thank you again for your comments. Yours sincerely Hotel ibis Lausanne Centre Dorsaf Aïssani - Manager

との提携 TripAdvisor

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