ノボテルローザンヌビュシニー 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 887 件のレビュー

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35 Route de Condemine, BUSSIGNY, 1030 ローザンヌ, スイス

説明

ホテルのその他の情報

  • フィットネス ルーム、サウナ。明るいデザインのバーレストラン、国際料理。

  • 天然の遊泳エリアは来シーズンまで休業します

  • ビジネスセミナー用のミーティングルーム 6 室

  • ダウンタウンエリアから 15 分、レマン湖から 10 分の距離

  • ALLSAFE、Clean & Safe 認証

当ホテルの客室

ホテル所在地

ノボテルローザンヌビュシニー

35 Route de Condemine, BUSSIGNY
1030 ローザンヌ
スイス

GPS:46.555786, 6.561086

電話番号
ファックス +41 21 702 29 02

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

L'OXYGÈNE RESTAURANT

シンプルでヘルシーでおいしいお料理を取り揃えております。昼夜を問わずいつでも、お好きなお料理をお楽しみください。レストラン、バー、テラス、または、お部屋でゆっくりとおくつろぎください。レストランは日曜日が定休日です。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  887 件のレビュー

トリップアドバイザーの評価  4.0/5  1,204 件のレビュー

Once dependable, now disappointing..

トリップアドバイザーの評価 3.0/5

Justin D Couples - トリップアドバイザー認証口コミ

I've stayed at Novotel Lausanne Bussigny multiple times over the last 30 years, usually with my wife, or family and friends as we pass through Switzerland on our travels. It's always been a dependable, clean hotel with genuinely friendly staff—a rare consistency that I've appreciated. One of the highlights for me has always been the open, serene views of the Swiss Alps from the garden, terrace, and dining halls. Sadly, that’s now a thing of the past. A new development has completely blocked that view, and with it, much of the charm that made this spot so special. What’s more, the hotel has become incredibly busy—mostly due to the numerous Tesla Superchargers now installed. While I support EV infrastructure, it’s clear the hotel’s parking lot wasn’t designed for this kind of traffic. Parking is now a headache, and it's incredibly frustrating to see petrol cars occupying EV charge spots with zero enforcement in place. Nothing irritates more than that kind of inconsiderate behavior going unchecked. On top of that, the hotel now hosts commercial events that are far too large for the space. These gatherings take over the entire atmosphere, making it feel less like a relaxing stopover and more like you’ve wandered into a conference center by accident. Still, the staff remain friendly and the rooms are clean—but it’s clear that Novotel Lausanne Bussigny is prioritizing business over balance now. A real shame for those of us who used to come here for a quiet, scenic break.

Dear Justin D, Thank you for taking the time to share your feedback regarding your recent experiences at Novotel Lausanne Bussigny. We truly value your loyalty over the past 30 years and appreciate your kind words about our staff and the cleanliness of our rooms. We understand the disappointment caused by the changes in the hotel's surroundings, particularly the obstruction of the views that have been a highlight for many of our guests. We acknowledge that the increase in traffic due to the Tesla Superchargers has impacted the parking situation. We are continually assessing our parking policies to enhance the experience for all our guests. Regarding the events hosted at the hotel, we strive to balance the needs of our business and leisure guests. Your comments will be taken into consideration as we work towards providing a more harmonious environment for all. Thank you once again for your insights, and we hope to welcome you back in the future. Best regards, Novotel Lausanne Bussigny

Great Location

トリップアドバイザーの評価 3.0/5

mregcs トリップアドバイザー認証口コミ

Compared to other Novotels I've stayed at, this one fell slightly short in service level and amenities, with no recognition for Platinum members. I'm unlikely to stay here again, but I must admit that the cleanliness and friendliness of most front desk staff, particularly one who went "above & beyond" to assist me at 1.30am (Sorry I couldn't remember his name)

Dear Shihan A, thank you for sharing your feedback. We sincerely apologize for falling short of your expectations regarding the service level and amenities. We appreciate your kind words regarding the cleanliness and friendliness of our front desk staff, especially during your late-night assistance. We will address your concerns internally to enhance the experience for all our guests. We truly hope to have the opportunity to welcome you back and provide a more remarkable stay. Best regards, Novotel Lausanne Bussigny

Very nice for families

トリップアドバイザーの評価 5.0/5

RaffaLemon ファミリー - トリップアドバイザー認証口コミ

Very nice hotel. Spacious room with double bed ( very very comfortable) and they also open the sofa bed since we were 2 adults and two children. The sofa bed was comfortable and big enough for two adults. Bathtub in the bathroom. Kettle with tea and coffee. Small fridge At the entrance there is a fountain water with still water and sparkling,. We paid for the breakfast and it was worth, big variety and very good

Good, but Could be Better

トリップアドバイザーの評価 3.0/5

Michael P トリップアドバイザー認証口コミ

This hotel, located in Bussigny, about 15 minutes from Lausanne, has some nice features -- the rooms are generally pleasant, the breakfast is good (although not cheap), and the restaurant is high quality. Unfortunately, there are some shortcomings that keep it from being really top notch. The housekeeping is spotty -- one day all of our towels were removed by the housekeeping staff but none were replaced. On another, the cleaning was incomplete. The air conditioning was fairly noisy. And like too many hotels these days, even in summer they give you a heavy comforter that necessitates cranking up the air conditioning to sleep comfortably. If you're going to be in Bussigny this is a reasonable choice (there's only one other hotel), but needs to do a bit of work to be a really good choice.

Whats wrong with the front desk?

トリップアドバイザーの評価 1.0/5

naquiahxmarc ファミリー - トリップアドバイザー認証口コミ

For a business hotel you would think the front desk staff would be competent enough to do their job. After countless stays I became increasingly more fed up with dealing with the Front desk. I am asked to verify my billing address prior to check-in but I lost count of how many times the bill ends being wrong anyway. The staff at reception always seem disinterested in their jobs and seem to have lost any passion they might have had. You should have a better grasp of what is important for your guests and in my case I had made it clear on multiple occasions it was a bathtub but this simple request was rarely met despite mentioning many times I would rather wait longer for such a room than have an early check-in. My advice to others would be to pay a little extra and stay at the Movenpick. I honestly regret not having done this sooner.

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Do not hesitate to contact us directly at h0530-gm@accor.com and help us to understand the situation and find a solution. Sincerely, F. Fleury - GM

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 189 件のレビュー 8.3/10 清潔さ
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ローザンヌのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。